SendX

Avantages

The pricing is fair based on the contribution of the software to the growth of the company
Training is available to the new users who are yet to familiarise themselves with the software

Inconvénients

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

Avantages

When all you need is a robust email platform SendX is the best solution on the market. With so many companies migrating to be a knock-off of HubSpot or Salesforce, its nice to find an email platform that focuses on emails.

Inconvénients

The database management interface is not as robust as I would like, but customer support is quick to jump in and make updates that I need.

Alternatives envisagées 

Pourquoi choisir SendX 

Pourquoi passer à SendX

Avantages

-The pricing is affordable compared to their competitors.
-The software has features business owners want and need.
-The software is user friendly.
-The team will work with you to create custom fields/settings based on your needs.
-The team was always polite and apologetic when dealing with my account.
-This software has great potential and I likely was an early user but they still need time to get the kinks out.

Inconvénients

-Communication was always delayed until the next day due to the time difference (team is in India). This was very frustrating when you are trying to fix an issue in the moment.
-Email delivery to our customers was 20% or less. The only reason why we implemented this software was to automate our pricing and using this software actually caused a decrease in bookings as the emails were never delivered OR the client would get batch emails all sent at the same time. This was an on going issue and they offered a number of solutions that never ended up working. Sendx needs to address this issue as what is the point of the software if emails aren't being delivered?
-They don't allow you to cancel your account or stop billing on the site.
-Our conversions decreased while using the event based automations.

Avantages

excellent customer service. assisted by a person[sensitive content hidden], who walked me via a ZOOM call through a series of Segmentation Reports. Nice to be able to have a person assist instead of looking up FAQs and docs.

Inconvénients

as usual, costs can be an inhibitor since we are a small firm.

Alternatives envisagées 

Pourquoi choisir SendX 

Pourquoi passer à SendX

Avantages

Speedy interface. Excellent support. Reliable results.

Inconvénients

Looking forward to new Shopify integration.

Avantages

1. ease of use 2. contact list management 3. drip campaigns

Inconvénients

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

Alternatives envisagées 

Pourquoi passer à SendX

Avantages

Her patience and knowledge of the product

Inconvénients

complicated your system is not easy for an old guy like me

Avantages

Intuitive platform.
Service is extremely helpful.

Inconvénients

Nothing at this time. Platform is user friendly.

Alternatives envisagées 

Pourquoi passer à SendX

Avantages

Before sendx, we were using mailchimp. For some reason, our deliverability was compromised and we tried to investigate. Mailchimp support never got back!

In my frustration, we decided to give sendx a go. Migrating was smooth and started our campaigns through sendx. Great delivery rates. Also, Agni from their team is a rockstar! Prompt, knowledgable and actually listens to what you have to say.

Inconvénients

There isn't much to dislike about sendx. Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

Avantages

Support staff of SendX are considerably good, Setting up drip campaigns is very easy also import/export contacts and setup campaigns are extremely easy, training available for new users. i put this software onto the top in my priority list.

Inconvénients

The staff of SendX has done an excellent job in order to build such an amazing platform. some little bugs at times is the only disappointment, while my experience using this software is amazing.

Avantages

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Inconvénients

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

Avantages

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more.

I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Inconvénients

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

Avantages

This Email marketing software actually it's the best , I like the fact I can send unlimited Emails to my customers monthly .
This tool Is affordable to me and any startup company can afford.
I was able to test the software because they offer free trial and no credit card required on trial.

Inconvénients

This software I have no complain so far , developers are doing a good job

Avantages

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

Inconvénients

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

Avantages

I just like the drop and drag feature when designing, html embedding per section is good.

Inconvénients

Loading Errors, Uploading Images takes time, no Autosave feature when creating drafts.some html/css can't be read. css codes must be inline. not declared to the head part or it can't be read.display preview is different when I received the test email.

Avantages

Reliable Email marketing tool to run targeted email campaigns. It had advance automation features to trigger emails. We can segment list using customer behavior and retarget them. The pricing is fair.

Inconvénients

Faces issue with email deliverability. No proper Analytics and reporting for email campaigns. Very limited integration with other marketing tool.

Avantages

Really easy to use and fair pricing structure, super powerful system and a fantastic product for increasing leads and the number of customers.

Inconvénients

Could do with more functionality, and potentially look at reducing emails going to spam

Avantages

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

Inconvénients

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

Avantages

I'm on a tight budget, and I can't afford for each separate marketing tool. I chose to use SendX because it's all in one. I get to use numerous tools such as drip campaigns, email sign ups, email lists and pop up boxes to name but a few. At the moment, I'm new, so I'm not selling much. I have a website to rent, and I need numerous tools. It's too much for me. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.

Inconvénients

Having to use the SendX brand on my sign up forms when I'm already paying the company to use their product. Their SendX sign looks a bit tacky.

Avantages

I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

Inconvénients

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

Avantages

I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.

Inconvénients

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages. I reset my password twice, and still, the problem persisted. I then reached out to customer service who told me that my account was not approved and had been removed. There was ZERO communication about the decision to not approve my account, nor any reason provided AND my money has not been returned.

For context, I run a small health and wellness practice and was looking for a system to send out a monthly newsletter, so I don't understand why my account did not pass their "checks". Unprofessional service and terrible customer service. Pay $2/mo more and use a better service.

Avantages

SendX is the most effective e-mail marketing software and it helps us in making our website visitors our clients and it have a brilliant drag and drop option and you will get all the things related to e-mail marketing in it

Inconvénients

The only issue is it's price it is costly but if you can afford it go for at

Avantages

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery. Be it bulk email or just pure play email automation, SendX has worked really well for us. + Their pricing really hits the sweet spot.

Inconvénients

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

Avantages

The thing I liked most about the software was how simple it was to set up and use. The staff using the software is on the less technical side, so I appreciated how quickly it was ready to go live right out of the box.

Inconvénients

My biggest complaint about the software is that the portal can be very slow to load.

Avantages

- Drip campaigns;

- Triggered automation;

- a nice segmentation process that does the job automatically (you just have to setup your conditions);

- The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me;

- And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

Inconvénients

The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this. Apart from the integration thing, I've been having a great experience with the tool so far.