WebinarJam

Avantages

I like the emphasis on the marketing tools around the core "presentation" feature set that enhance conversions. Most competitors have a very technical approach (like it's 4k broadcast or whatever...) which doesn't really help (or even hurt sometimes) sales.
It's flexible enough to allow an external 3rd party SMTP and/or ESP for emails and SMS reminders, which is a big plus to get to the primary inbox.
Recording of the webinar is automatic, you don't even have to think about it anymore.
They have an API to register attendees, which allows for a fully customized visitor flow.
The support is fast and friendly.
It will help with anything within their power.

Inconvénients

It's made by marketers for marketers and you can feel that the dev team is not really active behind the scene. Product is being worked on until it reaches a "good enough" level. And then get some updates here and then when the competition catches up.

There are still annoying bugs :
- If you have a regular webinar schedule... Nobody can register for your next schedule while you're on air... Meaning your ads will send visitors to a non-functional landing page for as long as you're live.
- Sometimes, editing the day/time of your webinar room will result in you losing your audience. You're connecting to your live room but the email reminders will bring people to another "fanthom" room you can't access to.

The API is too limited. We can't for instance update or delete attendees. Or move them to a new webinar easily.

It's not as reliable as it's direct competitors (but that's in line with pricing so no surprise here).

Avantages

Running a live webinar without you being on the live is a pretty good feature from webinarjam. you can record a video and you can create a scenario like a live and stream it. access to the live chat based on your need, sometimes especially in live sessions you don't want a negative comment or negative feedback on your product or service etc. you can keep moderate those type of comments and as well as you can hide them from other users.

Not only these there are lot of features that will actually help you in building the reputation that you are looking for with this webinarjam.

Inconvénients

The chat delete option, Yes, Webinarjam don't had a feature to delete all the chat at once in the dashboard, you need to delete one by one which is a time taking process. However, remaining features are pretty good ones.

Avantages

You can use your pre-recorded webinar as "live" webinar by setting preferred date & time, which is a great function. Webinar confirmation email & reminder emails can be automated too!

Inconvénients

The fields under the registration form are limited. It will be good if you can add custom fields which gives you the freedom to collect any data from the lead.

Avantages

It has good features for webinar but are not totally clear. Their customer journey, especially their ticketing system is not totally baked so the overall experience is much poorer than it has to be.

Inconvénients

Service. Extremely poor service. Even during COVID-19, you should be able to respond to a support ticket within 7 days and when someone tries to use your Facebook community for support from other users and you keep denying the posts and telling them to submit a ticket, you look incompetent.

Avantages

- easy to handle
- Process support from registration to implementation
- Form templates
- a lot of functionality at a reasonable price
- Cloud solution
- Browser solution (no app is required)

Inconvénients

- Configuration of the form templates is limited
- Streaming quality could be better
- Delayed transmission