Contractor Foreman

Avantages

Allows me to keep all of my projects and invoicing, etc in one place.

Inconvénients

lack of ability to customize layout, etc. For example, I wish I could configure what data I want to see when viewing invoice summary, like being able to add a column to view "item" which is what that invoice is for, without having to click on them and open it to see which invoice it is. Would rather that than the Invoice # for example. Currently no way to customize the view based on my needs// Would also like to see a dedicated notes section for client management, in other words, there is a notes section under the custom fields (under Project>Summary), would be nice if each time I entered a new note, it would date/time stamp it. For reference in the future.

Avantages

The array of tools that work seamlessly with each other and how it syncs with QuickBooks Online.

Inconvénients

Has been exceptionally buggy for the last year which has been a real challenge. There are also bugs I have reported from over a year ago that have not been resolved yet. Finally they do not handle contractor employees well.

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Avantages

The cost is the biggest pro for this software. For the price, you can't beat it. It does an adequate job tracking the things we need to track, and the scheduling tool is great.

Inconvénients

This software was very difficult to implement for our type of construction business. We do a lot of Government projects that require tracking unique items and obtaining different forms that we do electronically that we need our site superintendent able to track as well as office staff. The way to create the forms is difficult to figure out, and the formatting doesn't hold from one screen to the next so we get random spaces and periods in the finished product.

Avantages

Lots of features that we have been looking for

Inconvénients

The features work really well in theory but not so much in practice. Integrations with QB are the worst while financials are the most important to the company! Having faced a lot of issues with software, I am spending half of my day talking to customer support. They are able to fix some issues, but it is really annoying that I need to waste so much time for them to fix the issue while they cannot admit that the platform has a lot of bugs and the user himself is not and will not be able to fix problems. The WORST part is that when customer service is not able to assist which happens VERY OFTEN, they request to send email to their customer support. Weeks go by and there is no response. When I reach out to them again, it seems like they have no notes and they start over asking questions, submitting duplicate requests and keep promising to fix the issue. With so many great capabilities it is a shame they are not able to get it together and really take care of their existing clients.

Avantages

How thorough the software is.And its fantastic price

Inconvénients

I wish that it would keep a email log on the software.

Avantages

scheduling and generating leads. and the ability to search projects

Inconvénients

timeclock and PM work. there is no way to make prepopulated PM checklist

Avantages

It allows me to know what jobs I need to go to, and what needs to be done

Inconvénients

Can be a little confusing to maneuver around

Avantages

All of the options and the customizable aspect

Inconvénients

There seems to be so many options that it is hard to learn and implement. Also, some things are not obvious like selecting edit finding the pencil then being able to edit, then selecting save which closes you out of that screen but to actually save what you just did you have to select save again.

Avantages

This product has helped me schdule work. Increased my planning of future work. Been a great helped with subcontractors and employees. App has been easy for everyone to figure out.

Inconvénients

Learning to use CM Software is new to us. So I expected bumps in the road. The not have full Quickbooks integration with the non- online version
Has been my most wanted feature. And still waiting...fingers crossed .

Avantages

The directory is a very good tool for tracking employees.

Inconvénients

The overall user interface. It is clunky and not easy to see or use in a construction environment.

Avantages

The program is fairly simple to learn and use

Inconvénients

Estimating/Invoicing Template needs to be adjustable

Avantages

It is easy for service technicians to take photos and upload them with a description of the work performed. It is also a good system for tracking timecards for employees.

Inconvénients

The timecard feature for clocking in and out is buggy at times and doesn't allow employees to use it which can be a headache for HR.

Avantages

It’s easy to punch in and out, this is all I like

Inconvénients

Doesn’t have the same access on the phone than on the computer