Contractor Foreman

Avantages

We utilized Contractor Foreman for a little over a year. During that time we had many occasions where the app would not allow our employees to clock in/out or access job information. Many promises were made to improve bids but we never saw any improvement. It seemed like each upgrade or new feature brought frustration and tech support is nonexistent. We also had multiple problems with Stripe and QBO creating duplicate transactions. Overall, the app is average for the price you pay.

Inconvénients

Overpromised upgrades and could not easily download information after we decided to leave.

Avantages

useful for estimates, time tracking, project management, invoicing.

Inconvénients

Reporting, multiple workarounds required, system often unavailable.

Alternatives envisagées 

Pourquoi passer à Contractor Foreman

Avantages

Allows me to keep all of my projects and invoicing, etc in one place.

Inconvénients

lack of ability to customize layout, etc. For example, I wish I could configure what data I want to see when viewing invoice summary, like being able to add a column to view "item" which is what that invoice is for, without having to click on them and open it to see which invoice it is. Would rather that than the Invoice # for example. Currently no way to customize the view based on my needs// Would also like to see a dedicated notes section for client management, in other words, there is a notes section under the custom fields (under Project>Summary), would be nice if each time I entered a new note, it would date/time stamp it. For reference in the future.

Avantages

The array of tools that work seamlessly with each other and how it syncs with QuickBooks Online.

Inconvénients

Has been exceptionally buggy for the last year which has been a real challenge. There are also bugs I have reported from over a year ago that have not been resolved yet. Finally they do not handle contractor employees well.

Alternatives envisagées 

Pourquoi choisir Contractor Foreman 

Pourquoi passer à Contractor Foreman

Avantages

When it works, it is pretty good.when it does not, customer service is not very good at all.

Inconvénients

When there is an issue, Customer Service is not very good. not prompt and precious.I have been locked out for about 3 weeks due to OTP integration, after several emails to get it fixed, I vented my frustration at the time it was taking, only to be told they will cancel my subscription if I did it again, I have been with them for 2 years. Here is what I sent."I still have the same problem.I do not get a text message or email with the Six digit OTP.How can I make this any clearer.Consider this as another time you have dropped the ball.For F#$ks sake, can someone fix this ASAP."

Avantages

The concepts of what is could potentially do.

Inconvénients

I have been trying to obtain assistance with QB integration and have sent over 7 separate requests to Contractor Foreman for help. I waited until after our trial period was up to attempt to set up the QB integration as I wanted to make sure we were going to proceed with the software before integrating. There is no support despite all my emails requesting assistance. We regret committing to the annual cost of the software. You will be flooded with emails offering support during your trial which is very misleading. Anticipate no help once you pay your premium.

Avantages

All the features if you know how to use them I’m sure would work great.

Inconvénients

What I liked least was that it was almost impossible to actually get started using the product. The only pleasant and professional and productive part of the process was the QuickBooks integration. My trainer for CF was really unhelpful and non responsive. Happy to waste my only four hours of free training.

Alternatives envisagées 

Pourquoi passer à Contractor Foreman

Avantages

I really like the project management capabilities. The financial breakdown of each project and how each module feeds into the Financial tab on the project to see exacting where you are with Actual and Committed vs. Budget. It removed the double entry that we currently experience with operating 2 separate systems.

Inconvénients

This software DOES NOT integrate with Quickbooks Desktop. They don't tell you that though and it's only after running into all kinds of problems and nothing working right do they say they really don't recommend using it with Desktop. QB Online is what they recommend. A little too late for that!

Avantages

The cost is the biggest pro for this software. For the price, you can't beat it. It does an adequate job tracking the things we need to track, and the scheduling tool is great.

Inconvénients

This software was very difficult to implement for our type of construction business. We do a lot of Government projects that require tracking unique items and obtaining different forms that we do electronically that we need our site superintendent able to track as well as office staff. The way to create the forms is difficult to figure out, and the formatting doesn't hold from one screen to the next so we get random spaces and periods in the finished product.

Avantages

Overall the product has tons of interesting features.

Inconvénients

Customer Support, how rude their staff can be over a simple problem.

Avantages

Lots of features that we have been looking for

Inconvénients

The features work really well in theory but not so much in practice. Integrations with QB are the worst while financials are the most important to the company! Having faced a lot of issues with software, I am spending half of my day talking to customer support. They are able to fix some issues, but it is really annoying that I need to waste so much time for them to fix the issue while they cannot admit that the platform has a lot of bugs and the user himself is not and will not be able to fix problems. The WORST part is that when customer service is not able to assist which happens VERY OFTEN, they request to send email to their customer support. Weeks go by and there is no response. When I reach out to them again, it seems like they have no notes and they start over asking questions, submitting duplicate requests and keep promising to fix the issue. With so many great capabilities it is a shame they are not able to get it together and really take care of their existing clients.

Avantages

This looks so amazing, so far it values all the real world things we value. my team is already so stoked. We have so many structures to track, manage and project the problems that must only be relevant to contractors, as no other software seems to understand constructing accounting. Or cyclical project management. So to see these tools has justified our team's deep inner knowing that, YES, these are important, we are not crazy.

Inconvénients

It's a little rough around the edges. Went to add a suggestion, and got an error page instead of a form to fill out. yet, I see that they have even opened up their suggestions to be voted on and hashed out like a forum. so it's not by neglect to my request that the error occurred

Alternatives envisagées 

Pourquoi choisir Contractor Foreman 

Logiciel antérieur 

Pourquoi passer à Contractor Foreman

Avantages

Contractor Foreman packs a lot of features into an affordable package. Its nice to have the project management, safety, contact list and basic financials all in one place. Customizable enough to meet most needs. Really like the continual development and improvement, and ability to make suggestions for improvement

Inconvénients

The software can be a bit buggy and glitchy at times. Also the estimating format is not always ideal, but that is supposed to be addressed in the next update

Avantages

I like the fact that it stores everything and we are able to assign and track different projects even 2 years later.

Inconvénients

I don't like the fact that we cant enter a one time name from a vendor or add an address to be delivered without actually going in and going thru multiple steps. I don't like that I can not add amounts of money to the .00001 place.

Avantages

The daily reports along with time cards are critical for tracking the job progress and status. In addition we rely heavily on the photos for updates. We also get a lot of use out of the PO feature as we use these on a daily basis.

Inconvénients

Managing, moving and sharing the photos is the most challenging.

Avantages

How thorough the software is.And its fantastic price

Inconvénients

I wish that it would keep a email log on the software.

Avantages

Easy to learn for all employees at our company

Inconvénients

Its kind of clunky and needs streamlining

Avantages

It is fairly easy to use and can communicate with my QBO most of the time

Inconvénients

There are bugs and glitches that do not seem to be fix before updates are issued.

Avantages

scheduling and generating leads. and the ability to search projects

Inconvénients

timeclock and PM work. there is no way to make prepopulated PM checklist

Avantages

It allows me to know what jobs I need to go to, and what needs to be done

Inconvénients

Can be a little confusing to maneuver around

Avantages

All of the options and the customizable aspect

Inconvénients

There seems to be so many options that it is hard to learn and implement. Also, some things are not obvious like selecting edit finding the pencil then being able to edit, then selecting save which closes you out of that screen but to actually save what you just did you have to select save again.

Avantages

This product has helped me schdule work. Increased my planning of future work. Been a great helped with subcontractors and employees. App has been easy for everyone to figure out.

Inconvénients

Learning to use CM Software is new to us. So I expected bumps in the road. The not have full Quickbooks integration with the non- online version
Has been my most wanted feature. And still waiting...fingers crossed .

Avantages

What I liked most about Contractor Foreman was the monthly cost. However, as we added more staff, it became prohibitive for us.

Inconvénients

At the time I tried this out, the mobile app was not the most intuitive and was a bit cumbersome for the guys in the field. The multitude of features is great as a whole, but we just didn't need everything.

Avantages

Software seemed easy to use, and makes sense for a typical contractor.

Inconvénients

Contractor Foreman advertises a "free 30 day trial." Once the 30 days were up, and we were not 100% sure about the program, the rep extended the free trial. This happened again, where we clearly told them we can stop the trial but they insisted on continuing it. Until we finally slipped up and did not cancel and the free trial was over. In those 3 months we had little time to work with the program, which is why we didn't make a decision. They immediately charged a year's subscription to our credit card. We called and asked to cancel and asked for a refund. I assumed I would be charged for 1 month, but not the entire year. In addition, they claim there is a 100 day product satisfaction guarantee- I am unhappy after 2 days and still they refuse a refund.

Avantages

The directory is a very good tool for tracking employees.

Inconvénients

The overall user interface. It is clunky and not easy to see or use in a construction environment.