Motive

Avantages

Motive has very advanced AI powered monitoring features that help us to gain clear view of our vehicles, their equipments and their health status. It has efficient vehicle tracking features that allows us to keep tabs with the location of our vehicles at all times. Motive provide our drivers with deep view of the road conditions helping them to stay alert and avoid accidents. It also provides real time view of all activities in the vehicle allowing us to protect the carried goods from theft.

Inconvénients

All aspects about Motive have met our expectations. It has not shown us any weaknesses or given us any reasons to hate anything about it.

Avantages

In cab coaching, real time feedback is the best method for influencing behavior.

Inconvénients

Cornering events are inconsistent and hard to coach.

Avantages

We use the Motive Dashcam and Omnicams on our fleet of trucks. There are plenty of features to cover everything needed. What I like best is how easy it is to maintain everything on their website. Finding video clips is very intuitive and having that video documentation is invaluable when needed.

Inconvénients

I haven't really found any negatives so far.

Avantages

Ease of tracking drivers and logs. We were able to easily obtain and schedule maintenance records for all vehicles.

Inconvénients

Customer service and obtaining footage from accidents.

Avantages

I was really happy with product and support. But lately we started having issues and customer service takes too long to resolve issues. We even end up getting violations from DOT because of issues that take too long to resolve. Getting your rep reached its impossible I have been emailing and calling my rep for 14 days and no answer. Whenever their equipment fails they always blame on driver or anything else but their equipment. Their customer support from Pakistan has horrible connection and never calls you you back when you get disconnected.

Inconvénients

Horrible customer support lately its impossible to reach your rep or receive support in time.

Alternatives envisagées 

Samsara

Pourquoi passer à Motive

At time when I was signing up with this company it all looked promising and great. But recently this company became worst nightmare for our staff to handle issues and problems with their ELD connection to driver phones.

Avantages

Easy to use and very easy for a first time user to log in and get started.

Inconvénients

I have nothing bad to say about the software.

Avantages

The software is easy to use and setup was also easy. The dashboard and the features available are incredible.

Inconvénients

At this point I have nothing negative to say about the software.

Alternatives envisagées 

Samsara

Pourquoi passer à Motive

Pricing of equipment, monthly costs and reviews.

Avantages

its always current and up to date with all new changed to make sure our fleet is compliant with all FMCSA changes. customer success mamagers are always available and on hand. friendly to use for drivers and easy to install.

Inconvénients

sometimes the call center takes a while to fix issue, when i call they have to send to another tier and sometimes things need to be done now so drivers arent in violation.
When sending cameras or RMA couldnt take couple days then i forgot about the issue.

Avantages

Easy to us for both driver and fleet management. Reliable (trust worthy) compared to other providers. Complex integration capability.

Inconvénients

Does not have an easy way of keeping the inventory of the equipment, more specific it doesn't provide a clear evidence of the dashcams assigned/purchased by the company.

Avantages

easy to use for all of my drivers and the dash board for Admin is easy to navigate and understand

Inconvénients

drivers become disconnected with their Bluetooth and the truck, and sometimes will drive all day disconnected.
simleper way to help the drivers understand the safety scoring system,

Avantages

The software works very well and when there are issues, the support personnel are outstanding. I can't say enough positive things about the support staff. Getting drivers on and off the ELDs usually goes very well, also, and instigating new vehicles also flows pretty well. We also take advantage of the Electronic Logbook option for drivers who log but are not required to have ELDs. That is a very positive option for us.

Inconvénients

Navigating the dashboard is cumbersome. I primarily monitor logs so I would like a quicker way to get to those screens.

Avantages

Easy to train to use. Has all DOT Compliance Regulations required.

Inconvénients

I do wish some staff members in Support were better aware of difficulties and solutions. I've had the ball dropped many times.

Avantages

Keeps you on task with daily logs while driving and can easily make changes

Inconvénients

Cell phone tower jumps can be annoying other then that it’s great

Avantages

Easy to use. Self explained. No hassles.

Inconvénients

When the app crashes. And leaves you on driving mode whe you are stopped.

Avantages

The ease of use to deploy and manage. The overview map is good too.

Inconvénients

ELD's dont work half the time, and the overview map gets truck stuck in one location for months. Phone support is ok while responsiveness to emails is awful.

Avantages

As a transport driver for a racing series we wear many different hats in our roll. Keep Trucking minimalism helps us stay more focused on the work at the tracks.

Inconvénients

Only wish I could add directly to the app a digital copy of fuel receipts from vendors like loves, pilot etc .. instead of having to take a picture in the app.

Avantages

Effective and easy to use. It’s flawless every time I need to use the log feature. Now that I’m required to have an electronic logging device it is comforting to know everything is is in order

Inconvénients

I’m a better driver because I’m required to make better decisions always

Avantages

Ease of use. Simple, clear instructions. Easy to edit if necessary.

Inconvénients

I have to dig deep to find something I don't care for, but honestly, the only issue I have had in two years, is that on two occasions it did not record my mileage. Called customer service and the problem was corrected quickly.

Avantages

I did like the reporting until I realized I could no longer trust the information

Inconvénients

inability to archive and recall captured data from ELD

Avantages

How easy to change from Duty status . And how can edit

Inconvénients

When I’m driving I don’t know that a message is comming this is in pportant in case the load has changed I have to stop truck and see if I have any message

Avantages

Easy to use, easy to read, very helpful, all around good.

Inconvénients

Nothing , no problem using once it figured out

Avantages

Ease of use. for the current product that we have

Inconvénients

implementation time. for the current product that we have

Avantages

Easy to use and if there is any issues it is handled quickly

Inconvénients

It glitches, but what doesn't. I haven't had any issues for a Con

Avantages

Once it was up and running it was fine nothing great stands out compared to others I have used

Inconvénients

Once it was up and running it was fine nothing challenging stands out compared to others I have used

Avantages

Easy to use, great way to keep logs, great customer service if have any issues

Inconvénients

None that I can think of at this moment.