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- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Beginner friendly, easy to use and keeps me organized!
I am new to sales (about a year and a half in) and Spiro has really helped me learn and organize my leads with where they are in the pipeline. The assistant has become my right hand in remembering when to rebook contracts, reach out on renegotiation and when to close my lead lost.
Avantages
It's so easy to use and learn. It keeps me extremely organized with contacts, leads, pipeline and customer information.
Inconvénients
I wish I could connect Sales Navigator in some way to Spiro.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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My experience with Spiro so far has been very good.
Obviously the tracking of prospects and activity by the sales team, both inside and out. The proactive interaction with the Spiro team in helping us maximize the capability of the platform so we can best utilize the field sales team time on a daily basis. Overall very pleased with the platform and support from Spiro.
Avantages
I like the ease of use. I like the fact that Spiro is very engaged on a daily basis with customer support. We are not the most easy company to work with as our demands can be much but Spiro is always responsive to any of the requests we have and are very communicative throughout the process.
Inconvénients
There really isn't much that I don't like about the software. If you want to set up a campaign and select multiple contacts/pages, you can only do it one page at a time instead of selecting "select all". Very minor issue.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Spiro has helped me grow my business and handle the increase in customers.
Efficeincy, ease of use, effective systems management capabilities.
Avantages
I like most about Spiro it's easy to use user interface. I can put all the relevant information about a customer in an easy-to-manage location and classify them with a great deal of specificity.
Inconvénients
What I think could be improved is Opportunity organization. I like to sort throught my customers by accessing their "Created Date", but organizing opportunities by "Created Date" is not currently an option on Spiro.
Réponse de Spiro Technologies
We're so happy to hear that Spiro is helping you grow your business! Thank you for your feedback on wanting to sort your opportunities by "create date". We plan to roll out sorting options like this in a release next month.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Easy to use and does a great job of reminding me when I need to follow up with prospects
More prospects entering my pipeline because I was reminded to make that 4th and 5th call. More touches equal more opportunity.
Avantages
The reminders hold me accountable to follow up emails and a regimented sales cadence. I also like all my notes from past experiences with a prospect are on one page.
Inconvénients
Other sales engagement tools have automated the email processes which saves a significant amount of time, but those other tools are also more expensive. So you get what you pay for.
Réponse de Spiro Technologies
Hi Kevin,
I'm pleased to let you know that we will be releasing more automated email functionality in the next month, giving users the ability to send email campaigns to a list of contacts, and track opens, etc.
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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easy to use, fairly intuitive
Avantages
Too is fairly ease to use, relatively intuitive bot service, good options for setting reminders and follow up. Nice layout and very good in terms of providing the necessities as a CRM tool.
Inconvénients
There is limited functionality and data migration capabilities between accounts, contacts and opportunities. Would like to see history of past opportunities closed/won and area where we can keep notes regarding calls and contact details.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Spiro is a great every day CRM tool to help keep clients and prospects organized.
Avantages
The organization of the tabs makes it so I can go from my company prospects to my reminders in an easy fashion.
Inconvénients
The app is significantly less detailed with notes that myself or my teammates have left on company.
- Secteur d'activité : Construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Spiro has changed the way we manage contacts and opportunities.
This software has allowed us to aggregate contacts and business opportunities across many users in multiple offices.
Avantages
I think what we at Henderson Services are finding that we like the best about Spiro is the availability to have several people working out of the same group of contacts and to integrate all of our touches and opportunities so that we are all aware of who is working on what. The option to tailor the reminders experience to each of our own personalities really helps drive it home.
Inconvénients
Occasionally certain pages are not set up quite the way we would like or do not have filter options that we need to see. Fortunately the Spiro team has been great about customizing our experience and helping use get those things integrated into our version.
- Secteur d'activité : Internet
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant plus d'un an
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Creative
Avantages
I love Spiro's creative approach to assistants within the platform and the users ability to set the persona. It makes the platform entertaining as well as intuitive.
Inconvénients
Too many times when sending e-mails to the assistant the information did not translate accurately when creating prospects, etc. Usually I would have to go into Spiro and update the fields so that they were correct.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Catania Oils
I seem to be more organized and i enjoy all of my communication with a given prospect in one location.
Avantages
the organization of my leads and how it does not allow a lead to slip through the cracks.
Inconvénients
I would like the reminders to be shown in a calendar format so i can tell how many reminders i have in a given day and also be able to drag and drop reminders to different days (similar to outlook calendar).
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Spiro
It is Great! I love working with my customer service rep, they listen to our thoughts and changes and get back to me in a timely manner.
Avantages
It is easy to use and to keep our accounts in order
Inconvénients
we are now working with them to build a to-do list
- Logiciel utilisé tous les jours pendant plus d'un an
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Organization for my sales team.
Avantages
Simplicity on front end. It is very easy to use and no excuse for team not to use it. We have seen an increase in sales.
Inconvénients
For some reason I struggle with the reports. I know the data is their to help make my team more efficient.
Réponse de Spiro Technologies
Thank you Chris for your review, and for being a Spiro customer! Our customer success team is always here to help you set up any reports you need to make you team more efficient. I'll have your Customer Success Manager reach out to schedule a time to review what reports you'd like to see.
- Logiciel utilisé tous les jours pendant plus d'un an
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Great Sales CRM that provides what's needed without all the extra fluff.
Avantages
Simple ease of use that provides for consistent engagement with perspective clients. These benefits combined with a simple learning curve allow sales teams to instantly use the platform.
Inconvénients
No real complaints, perhaps in the future the software will expand to incorporate a pipelining tools that provides curated leads.
Réponse de Spiro Technologies
Thank you for your review Eli. We're happy to hear your sales team was able to instantly use Spiro!
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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I have really enjoyed using Spiro to organize my contacts and prospects.
The ability to organize and manage information about prospects, in a way that others in my company can access to. This shared information helps prevent missed opportunities on our end.
Avantages
That it constantly reminds me to follow up with prospects, that I may otherwise fail to follow up with in a timely manner. I love the app. It's the best!
Inconvénients
That it sometimes acts choppy when accessing on my PC through Internet Explorer. This issue does go away when using Spiro through the app though.
Réponse de Spiro Technologies
Hi Josh,
We're happy to hear that Spiro is helping keep you organized and following up with your prospects in a timely manner. Thanks for being a customer!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Spiro User Basic Review
Avantages
I like that it helps keep me organized and that it sends reminders
Inconvénients
There tend to be some glitches and sometimes I think that it over complicates things that c ould be simpler.
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