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9 avis sur 223

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9 avis sur 223
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Karl
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/12/2021

Booking system that works

Avantages

We started using the free version of Skedda 3 years ago as a booking system for open outdoor beach volleyball courts in 4 different places. What we liked about Skedda was that it was really easy for new members to sign up and they could reserve court right away. It was also super easy to work with as an admin, setting up the venues and time slots, and even see how many booked over the year, and all this was in the free version.
So when we needed scheduling system for our business (indoor beach volleyball courts for customers to rent) there was no question that we took the business version of Skedda for our company.

Inconvénients

Unfortunately Stripe which is the payment partner of Skedda does not offers service in our country, so we can not use the payment feature.

Réponse de Skedda

Hey, Karl!

Thanks so much for taking the time to write such a great review of Skedda with the world. It's so great to have a long-time user share such encouraging feedback about the platform, and we're so chuffed that you found Skedda easy to set up and a pleasure to use for your business.

All the best,
The Skedda Team.

Répondu le 07/01/2022
julie
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/09/2019

Great back up

it's totally helped my venture into renting out my therapy room.

Avantages

I am not averse to technical things but as a therapist who rents my room out when I'm not there, it has taken all hassle out of that process. I enjoyed doing the set up and now that it is up and running and has been for over a year, there hasn't been one problem.
The users easily can book whenever they want when I'm not there = a good result.
Even me asking very stupid questions, the support team have been incredibly helpful and very patient, and I wouldn't say that if I didn't mean it. I can be quite picky if someone isn't helpful!
Thank you!

Inconvénients

the original set up was a bit daunting but the customer service team helped me through it which is great!

Stefania
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 16/12/2021

Great and easy

Great

Avantages

Easy to use as admin. and for people using it. Convenient.

Inconvénients

Not compatible with calendar e.g. cannot book the calendar and have the option to automatically book the time frame in Skedda.

Réponse de Skedda

Hi, Stefania!

Thanks so much for taking the time to leave a review of the Skedda system. It's so great to have you adding your voice to the mix and sharing your experience of the system!

We hope to continue being your space-scheduling system of choice into 2022, and wish you all the best in your space-scheduling efforts going forward!

Thanks very much,
The Skedda Team

Répondu le 03/01/2022
Vince
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/04/2022

Keep it Up

Great customer service and ability to solve the issue.

Avantages

Help to reduce the booking error. Reduce the manpower.

Inconvénients

So far so good. Didn't find any major issues. Most of the issues are able to solve with online chat with customer service.

Réponse de Skedda

Hi Vince,

Thanks so much for taking the time to leave a review of the Skedda system! We're so glad to hear that we're reducing booking-admin mistakes, as well as helping to reduce the manpower you need to handle scheduling for your spaces!

We hope to continue tackling space management for you for 1000s of bookings into the future!

All the best,
The Skedda Team

Répondu le 19/04/2022
Raewyn
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 24/01/2022

Skedda Booking System

Skedda booking system allows us to have casual users hiring our rooms.

Avantages

We only use the booking system - works extremely well for our small group.

Inconvénients

There is nothing we do not like about this software.

Réponse de Skedda

Hey, Raewyn!

Thanks so much for taking the time to leave such a great review of the Skedda system! We're thrilled that you have enjoyed using the platform, and hope to continue the space-scheduling journey with you into the future!

Thanks,
The Skedda Team.

Répondu le 04/02/2022
Renee
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 19/03/2019

Great Customer Service!

They have the best attitude when it comes to customer service. I have had some tricky and unique problems that have been solved!

Avantages

Simplicity. It is easy to use and the updates are relevant.

Inconvénients

There is no one size fits all. I would appreciate some metrics showing customer usage.

Shari
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
0

5
Publié le 22/12/2021

Easy to Use

Overall, my experience with Skedda to-date has been really good.

Avantages

Having the app that allows schedulers to reserve/cancel space as needed.

Inconvénients

I would like to be able to pull monthly reports by user that show total amounts (reserved, paid, balance)

Réponse de Skedda

Hi there, Shari!

Thanks so much for taking the time to leave such an awesome review of the Skedda system. We're so glad that we've had such a positive impact on your organization, and we look forward to continuing along these lines into the future!

Many thanks,
The Skedda Team

Répondu le 03/01/2022
Peter
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 04/02/2020

Great functionality and usability

Using Skedda avoids human error in the booking process, and prevents double booking of a room. Some of our therapists are casual; they can log into Skedda and make the booking in real time while on the phone to a potential client.

Avantages

The free version provides all the booking functionality that I need.

Inconvénients

There isn't anything really. (In the free version, users can't edit existing bookings, but presumeably this is a safety feature so that they can't remove or change a booking fraudulently.)

Colin
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/12/2019

Excellent software

Shared amongst 40 members of staff. Making our daily routine easy to manage.

Avantages

Easy to use. Very reliable and efficient

Inconvénients

Nothing 8 don't like ticks all our boxes.

9 avis sur 9

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