UpKeep

Avantages

Great mobile application with a very user friendly interface. Keeps all work orders organised.

Inconvénients

Generating reports are very tedious. Pricing is a bit expensive.

Avantages

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Inconvénients

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

Avantages

work orders have been so easy with the use of the upkeep application, I like the ability to complete work orders using smartphones and share them with colleagues so that everyone can contribute towards the activities done

Inconvénients

using the application to upload documents and photos most cases takes a lot of time and this affects day to day activities

Avantages

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Inconvénients

Some important pieces of information need to be added such as precise location information about assets.

Avantages

Upkeep the best tool for asset management for business,am able to communicate with technicians in the field and my office issue is sorted out without waiting for them to come back to office,the software is so easy to use and the interface is so good.

Inconvénients

The software is so easy to use and i like it, However customer support team when contacted take so long to respond to customer inquires hence giving us less services

Avantages

As senior research Advisor, upkeep has helped me to keep my research files in one central place by just uploading my documents to drive,its simple to search for files saved. I like the user interface and the request portal/ feature and its ability to be installed on smart phones.

Inconvénients

For now i have no issue with the software, its working well for me and i just recommend it to other people to give it trial

Avantages

Download Mobile App-excellent work in a mobile phone

Inconvénients

Price-its a little pricey,maybe in the future lower the price

Avantages

We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.

Inconvénients

The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.

Avantages

I get to easily integrate other software to make my use of UpKeep seamless. I also like that I can use the preventive scheduling feature which saves us a lot of cost since our assets are well maintained.

Inconvénients

For someone who hasn't really used any asset management or inventory management software, it might be difficult to navigate the website. But after a while, you get used to it. Adoption is easier if you have used similar software before

Avantages

The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes.

Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture.

I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package.

The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling.

The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.

Inconvénients

The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..

Avantages

The customer service is the best! Fast and competent replies to issues and feature requests.
Ease of use for everybody. Setup and maintaining the system was intensive since we have over 1000 assets spread out over 6 locations and 13 buildings and UpKeep is fast, easy and simple build the database with. The template uploads helped get us going and the inline editing was a great addition.

Inconvénients

The "View Only" account is a free account. Since we have nearly 50 supervisors and leads, this free account could be the answer for communication and information. They can see open work orders so that they don't double a request. They can see the Preventive Maintenance calendar to plan their production around servicing of the machines. They can see the performance of the maintenance team in their departments. They can do reports. They can see everything.
The problem is if one of these "View Only" users submits a work request, they cannot comment on the work order. Commenting on ones work order is only allowed on the free "Requester" account or the paid accounts.
At first this wasn't much of a deterrent but having to call or send email to maintenance after submitting a request into UpKeep just to make a comment is tedious when the comment section is already in a work order.
It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send". There have been a few frustrated users at this point.
I continue hope that the UpKeep team will resolve this and have a communication system that is the best!

Avantages

Die Kontrolle von Zeit und Kosten war mein größtes Anliegen, und dieses Tool leistet nicht nur genau das, sondern sorgt auch für maximale Effizienz bei der Erbringung unserer Dienstleistungen.

Inconvénients

Es gibt wirklich nichts, was mir nicht gefällt.

Avantages

UpKeep is easily configured and very flexible to meet our very unique business model. The support team has been outstanding throughout our implementation and continues to provide top notch service to guide us through new challenges. I appreciate the relatively low cost against the market to all us to grow with the product and add licenses without significant cost

Inconvénients

The platform is designed for a more traditional break/fix style work force management application. It has forced us to adapt some of our (albeit maturing) processes to meet the capability within the platform in order to capture the data and detail that we are looking for.

Avantages

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Inconvénients

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

Avantages

UpKeep has been helpful when it comes to streamlining work order.
It comes with great asset tracking and management features

Inconvénients

Well, UpKeep has not failed us. It always delivers.

Avantages

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

Inconvénients

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

Avantages

Having the wherewithal to provide at times a seams unmanufacture/track orders, set up preventative measures was routine on demand schedule of Maintenance and all other headaches that come with the business they're in and just all around you have the management off operations and stuff like that. As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your day-to-day work based off statistics in numbers and professional opinions

Inconvénients

I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though all the stuff I listed that makes it seem like the user is in full control you're still the lack of being able to do your own reporting which is probably the main issue no poor times I'll just being able to see your job orders it's the little things that are like nothing could be fixed if you actually ask and implemented their most DieHard customers responses and problems.

Avantages

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

Inconvénients

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Avantages

If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.

Inconvénients

contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.

Avantages

It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.

Inconvénients

No cons about it.It has been impactful to me.

Avantages

I love how easy thix app has made sorting through my inventory

Inconvénients

I would like to see more options to save lists in diffrent storage space

Avantages

The tool makes scheduling easy and it has great mobile access features.

Inconvénients

No bad experiences with UpKeep. It meets needs.

Avantages

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

Inconvénients

Sometimes it is very slow and will not allow you to finish the task you are working on.

Avantages

I like the user-friendly interface, it's easy to navigate and makes onboarding new team members much easier. The ability to update tasks on the go is very helpful as well.

Inconvénients

Not all features are as customizable as they should be, and there are sometimes glitches in the app which can be frustrating when busy.

Avantages

Easy to input information, very easy to use.

Inconvénients

Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.

Avantages

The biggest thing would be communication. Before UpKeep a work order would be put in and no one would know the status of it. With UpKeep we see updates and emails detailing the status of the work order.

Inconvénients

The only thing that comes to mind is that you provide training for Administrators and Technicians, it would be nice to have a power point presentation for the view only and Requestors. As an Administrator, UpKeep was my task to own, and I had to present it to the group prior to launch. the problem was the Administrator permissions is different than the view only and Requestors, needless to say my 1st class was a learning experience not only for the view only and Requestors but for me also.

Avantages

Creating, scheduling and tracking work orders. Setting up PM.

Inconvénients

So far I like everything Upkeep offers. It is working well for us.

Avantages

The program is very intuitive and has the capabilities that we are looking for.

Inconvénients

We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.

Avantages

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

Inconvénients

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

Avantages

Me encanto que sea un aplicativo muy facil de implementar, sus herramientas son bastante completas y utiles para todas las areas que se requiera.

Inconvénients

Por el momento no tengo quejas sopre este aplicativo.

Avantages

the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system. The UI is so friendly

Inconvénients

upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in submitting a given documents

Avantages

i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me

Inconvénients

somehow the application is difficult to use and uploading photos takes a lot of time this need to be addressed to give customer the best

Avantages

Es un software intuitivo, fácil manejo y de una interfaz espectacular y amigable, me permite gestionar en tiempo real, todo acerca de los equipos que tengo, además de tener una trazabilidad de estos evitando futuros inconvenientes y reducción de costos y tiempo.

Inconvénients

En mi experiencia no tengo reparos con la funcionalidad y versatilidad del software

Avantages

O programa me ajudar a organizar tarefas e estoque da minha mercearia, além disso foi muito fácil começar a usar.

Inconvénients

Não há nada para pontuar de negativo, ainda estou testando algumas coisas, mas tudo que vi até o momento é muito bom.

Avantages

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

Inconvénients

using the application to upload big documents with a lot of photos takes a lot of time the expected

Avantages

upkeep is so simple to use with a good and friendly user interface. i like the ability to share documents through work orders for inputs from other members

Inconvénients

the application slows down sometimes mostly when using android phones and especially loading photos

Avantages

upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good UI

Inconvénients

sometimes the application delays in uploading some orders and they may pend for many hours and this affects work to move on as expected

Avantages

Me ayuda muchísimos a implementar sobre la marcha órdenes de trabajo en cierto flujo que ya a iniciado, le puedo hacer seguimiento a las órdenes en tiempo real y programar alertas para cuando baje la productividad

Inconvénients

El soporte puede dar respuesta un poco más rápido pero en lo personal buena herramienta

Avantages

One of the things I liked most about UpKeep was its user-friendly interface and intuitive design. Navigating through the software was straightforward, and the clean layout made it easy to access and manage maintenance tasks. The mobile app was also a standout feature, allowing for on-the-go access and real-time updates. The ability to create and track work orders, schedule preventive maintenance, and manage inventory seamlessly simplified maintenance operations. Additionally, the customizable reporting and analytics provided valuable insights to optimize maintenance processes and improve overall efficiency.

Inconvénients

One aspect I liked least was the limited integrations with other software systems. Although UpKeep offered basic integrations with popular tools like Zapier and QuickBooks, there were certain instances where more advanced integrations would have been beneficial. Integrating with industry-specific software or enterprise resource planning (ERP) systems could have enhanced data synchronization and workflow automation. Having a broader range of integrations would have made UpKeep even more versatile and seamlessly connected with other business applications.

Avantages

upkeep has made work flow process in the organization so simple, I like the CMMS feature since it is more efficient in maintenance management. The application is so easy to use and install

Inconvénients

for inventory management, the application lacks filters to categories assets and inventory

Avantages

with upkeep am know my sanitation inventory for products in store, its so simple to use with friendly interface

Inconvénients

some times its too slow to hand some tasks and always needs a stable internet connections

Avantages

i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging

Inconvénients

using the application on android phones its very slow and this limits tasks to be accomplished

Avantages

This product is very easy to use and train others on how to apply it.

Inconvénients

I cant think of anything I would change.

Avantages

What I liked best about this asset operations management solution is its ease of use and how quickly I can create and assign work orders. The platform is very intuitive and allows me to have a complete view of all my assets, schedule maintenance tasks and track work orders in real time.

Inconvénients

Integration with other systems and software can be a bit difficult. Although UpKeep offers a variety of integrations, I have found that some of them can be a bit tricky to set up and don't always work smoothly.

Avantages

He estado usando UpKeep por un tiempo y debo decir que me ha hecho la vida más fácil. Me encanta lo fácil de usar que es la interfaz, lo que me facilita administrar mis tareas de mantenimiento.

Inconvénients

Si bien en general estoy contento con UpKeep, encuentro que carece de algunas características que lo habrían mejorado aún más. Por ejemplo, creo que podría beneficiarse de capacidades de informes más detalladas.

Avantages

using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to another

Inconvénients

some times when photos are so much the application is slow in sending them

Avantages

Was integrating with my business products

Inconvénients

My future has to improve to grow my business

Avantages

i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface

Inconvénients

for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents

Avantages

i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords

Inconvénients

the application disturbs a lot to login using android smart phones and sometimes tends to be too slow

Avantages

with upkeep, you can store your data online and it comes as an application which can be used on a smartphone. i like the customer support team which are available 24/7

Inconvénients

it takes a lot of uploading documents using upkeep software and it lack category feature were files can be sorted or stored per category