LOCATE

Avantages

The customer support we have received has been the best software customer support experience I have ever had.

Inconvénients

Some of the features and functionalities are still too limited. For example, sales orders can't be edited in an issued status. This is inconvenient when a partial order goes out and you need to adjust the remaining order. There are little areas such as this that have given us constant headaches, but you are able to work around them. Another constant issue is you cannot receive inventory into a previous date. If you received goods on January 31st but didn't get the receiving paperwork until February 1st, you will have to receive the inventory into Locate on February 1st and then make a separate journal entry to move the receipt back into January where it should be.

Alternatives envisagées 

Dynamics 365 et NetSuite

Pourquoi choisir LOCATE 

Limited functionality

Pourquoi passer à LOCATE

Cheaper Price

Avantages

Inventory tracking has been a battle. We need to lot / expiration track all of our products from the moment they enter our warehouse. We can accurately see the steps we take on every order retail & wholesale. Support is always available, we kept them busy for quite a while after implementation.
Updates - I have never been excited to get software updates for a product I manage, normally they are just aesthetics or features that just don't apply to your use. For the few updates we have been apart of we have found many of the changes to be useful. The latest update looks to be directly addressing a request we made for advanced functionality with Shopify.

Inconvénients

Implementation was a whirlwind, not that this is not unique to Locate. Quite a bit to absorb in a very short timeframe for everyone involved.

Alternatives envisagées 

QuickBooks Enterprise

Pourquoi passer à LOCATE

1 call with [SENSITIVE CONTENT HIDDEN]I spent a massive amount of time trying to find a solution that would work with our quickbooks without swamping it with retail order information. All the normal add-in programs would have overwhelmed our quickbooks database with information. We were going to need to move to QB Enterprise just to handle the data. So the added cost of QB Enterprise plus the inventory software solution would have made any of them extremely expensive. We were at the point of looking at going to a ERP and getting away from quickbooks when we found Locate. I feel confident we made the right solution going forward.

Avantages

It's extremely intuitive to users, I've heard more than once that there's no point in instructions because everything is right where they expect it to be.

Web based and secure means no off-site backups.

Top notch support, you get to talk to the people who make it, not just a phone-jockey ("Ok I just fixed it, refresh" ON A CALL).

They are also extremely flexible with feature requests, and have a generally fast turn-around.

Friendly and family-owned.

Inconvénients

It is a newer company/system, which means you still find the occasional bug to squash or functionality that you need hasn't quite been released yet, but this is hardly worth mentioning when they squash bugs so fast and are willing to make customize-on-demand.

Avantages

The transparency - it is possible to track the flow in from different programs and out to different programs, something that is very important for my job.

Inconvénients

Sometimes there isn't a feature already built-in that I might need, but Locate is always willing to take requests and suggestions from its users for new possibilities.

Avantages

Robust integrations, the wide range of features.

Inconvénients

The workflows are not always as intuitive.

Avantages

Able to be customized for each customer.

Ease of use.

Combining all aspects of running a business in one program.

Inconvénients

Can not build our own reports based on all information that is in Locate. Some large reports take some time to load.

Avantages

I like that it's highly customisable and caters to most inventory management needs.

Inconvénients

It's not as intuitive as one would expect, but once you get used to using it, you'll like the software.