LOCATE

Avantages

LOCATE really got us out of a jam. Our company is on QBO, and we sell direct to customers, eBay, Amazon, and our website. Our company was using spreadsheets and manually keeping track of inventory. We had over 50 people that needed access to the system, and needed everything from purchasing, quoting, ordering, production, shipping, and more. I like the fact that it is SaaS, and they have integration with all the tools we need. The barcoding on BIN locations and the paperwork it generates has been a godsend. We had a ton of miss-ships, which upset customers and cost us a lot of money. That problem is virtually gone, and it is human error that trips us up now. We now have historical data, margin reports, sales reports, and a ton more that I use *daily* as a CEO. Our team also has a ton of automated, custom reports they receive every morning as well. We are now using data and analytics to help drive our company forward.

Inconvénients

I dinged them 1 start on "Features", only because this is software and this is never really "done". They have a lot of clients that do business in a lot of different ways. You are also going to have to change some of your processes as a business to fit into LOCATE (This is true with any software you use for inventory management & order processing). If they are weak anywhere, I would say the accounting expertise that LOCATE provided us may need another person, but that was a year ago we implemented so maybe they did that. At the end of the day, it really isn't their job to help our accounting team, but it is something to ask them when evaluating their product.

Avantages

The software was highly efficient, easy to use and synced very nicely with QBO. Most of all they could handle our order volume of 30k orders per month easily.

Inconvénients

The second chart of accounts threw me off a bit and it was sometimes difficult to reconcile with QBO.

Alternatives envisagées 

Fishbowl

Pourquoi choisir LOCATE 

Cost and netsuite was not working for us. We needed an inventory and manufacturing software that could house and cost orders and also be customizable for multiple fulfillment channels.

Logiciel antérieur 

NetSuiteOpens in a new tab

Pourquoi passer à LOCATE

They had better reviews and manufacturing capabilities.

Avantages

Locate personnel helped integrate and load all existing items and inventory into the software. Once you learn the system, making Po's, receiving inventory and making adjustments to inventory are easy. The integration with QuickBooks is easy as well. I integrate daily. They also have the ledger information in a couple of ways that make it easy to pull information you need to make general

Inconvénients

The company could improve the training videos and documentation. It is difficult to find things and I had to do a lot of support tickets at first learning the system. Their support team is mostly by email. They are pretty responsive in getting answers back to you.

Avantages

It's extremely intuitive to users, I've heard more than once that there's no point in instructions because everything is right where they expect it to be.

Web based and secure means no off-site backups.

Top notch support, you get to talk to the people who make it, not just a phone-jockey ("Ok I just fixed it, refresh" ON A CALL).

They are also extremely flexible with feature requests, and have a generally fast turn-around.

Friendly and family-owned.

Inconvénients

It is a newer company/system, which means you still find the occasional bug to squash or functionality that you need hasn't quite been released yet, but this is hardly worth mentioning when they squash bugs so fast and are willing to make customize-on-demand.

Avantages

*Easy to use
*Set up was a breeze
*Quick support response times
*Lots of integration options
*Flexible
*Stable, never had any major issues with the program!

Inconvénients

No real cons, the occasional hiccup or glitch can occur just like any software. Never had any real issues

Avantages

Able to be customized for each customer.

Ease of use.

Combining all aspects of running a business in one program.

Inconvénients

Can not build our own reports based on all information that is in Locate. Some large reports take some time to load.