Floranext

Avantages

What I liked the most about Floranext is that they made my transition as a new owner very easy. The website was already designed, and the pricing was already in place. They took their time to show me the website's ins and outs and were always available to me when I could not figure something out.

Inconvénients

I have noticed that I can make partial payments, which would be really handy for weddings and big funeral orders.

Avantages

Floranext provides a user friendly POS that allows upper management to train with ease. The POS is designed to correct you when fields are missing and is easy to follow.
In a world built around online ordering, the website allows you to manage it yourself giving you flexibility to add or change any products or inventory at anytime of the day. Clients rave of the ease of navigating the website.
The Proposals for wedding and events is amazing to give details to your clients so there is no room for error. Having the built in payment link is also a time saver for both the client and business.

Inconvénients

After the new update there are a few changes that are being addressed by Floranext such as stock pictures to be removed, cut and paste in the website descriptions. Having said that, the Floranext team continues to work on this.

Avantages

They understand the needs of a florist.

Inconvénients

Their website is user friendly and their customer service is superb.

Avantages

Easy to write, produce different proposals. Florals are loaded for you minus you entering in cost. Completely effective for a small business owner.

Inconvénients

Would love to be able to copy pictures from websites vs. saving them on my computer.

Avantages

This software is designed and continually updated by actual florists who have very strong technical knowledge. We were desperately looking for a product that was smart, flexible and affordable and best of all... didn't hold you hostage to a large old-fashioned floral wire service. Floranext was like a breath of fresh air. We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling. It's all integrated into one super easy to use cloud-based system. We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders!)

Inconvénients

Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced. We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.

Avantages

If there’s one thing I really love, it’s the wedding proposal section. It’s literally my favorite part of the whole software. The proposals come out so clean and professional.

The whole interface is so user-friendly, I don’t even think it takes a whole onboarding session to understand it. If you play around with it, you’ll discover a lot at your fingertips. You will be happy with this if you’re a florist.

Inconvénients

There isn’t much freedom to have the website done to your own standards or do any back-end coding, and that is my only criticism. They have their own templates, and I truly wish one day Floranext gives us the option to seek website design services outside of them. I’m normally not into cookie-cutter looking websites, and even though I still get that vibe from our site, I hope they somehow implement that feature for florists in the future.

Also, the email campaign I had started I was having problems with for the back end, in which I had requested help a lot for, but wasn’t getting the help I needed on a timely manner. Thankfully, [SENSITIVE CONTENT] helped me but it was over a month later.

Avantages

The set up and ease of use was easier than I anticipated it would be. The staff is wonderful to work with and compassionate if you are computer challanged. This system offers 99% of what most florists would need on a daily basis and they keep expanding their programs.

Inconvénients

Honestly my only complaint is that the Quickbooks on line link, is great for keeping track of your finances but I find that most accountants "hate" quickbooks on line. Now if they could link to a desk top version............WOW.

Avantages

We use Floranext as our Point of Sale and for our internet orders. They have created a beautiful web page for us but we can also make changes and are in total control of it as well. We add our own images and are in charge of the products offered and pricing. It also offers Sales reports and daily delivery reports that are very helpful. When I have had questions their tech support has been available instantly. With the recent Covid issues I could not log in from home and they helped me solve that within a half hour of calling.

Inconvénients

We cannot think of anything that is missing at this time.

Avantages

Floranext is very easy to use. I took over my aunt's flower shop, who was already using Floranext. I was able to sit down, and figure out how to use it on my own. When it came time to decide whether to keep Floranext or not, I opted to stay due to this.

I primarily use Floranext to keep track of my in house orders,deliveries, and sales. This works out very well for me. I also heavily use Floranext as a Customer Management Database. It's very easy to find and update information as needed. As well as keeping track of my house accounts for billing.

Inconvénients

I really would like to see there be a choice of fonts when utilizing the Card Message field. Currently there is only a plain font, and there are times when a script or cursive font would be really nice.

It would also be interesting if there was a way to store floral recipes in the system, and a current stem count per flower that would automatically degrade inventory counts based on live real time sales. That way when there are high order volumes you can easily see if you have the flowers available while you're taking the order, and if you are low you'll know you need to see about ordering more before pre-book for the following week. Now if that floral recipe was able to print on the order also, that would be outstanding for when a designer is helping out that might not be familiar with the recipes

It would also be beneficial to be able to enter multiple orders at once.

Avantages

The best part of the Floranext POS/ Website is how easy it is/ was to integrate my customer database as well as navigate all the features. It's basically foolproof. I think it was created by florists for florists, therefore making it super friendly. The delivery manager with GPS routing is amazing! It's like Amazons delivery service where you can take a photo of the arrangement if its left at the door and the customer is notified in real-time.

Inconvénients

The only thing I think could improve is having a timed feature for rush deliveries on both the website and POS system, that could integrate into the delivery routing system.

Avantages

I been in the florist industry for over 40 years. I was a Teleflora florist for a very long time! Being in a small town 3 stops lights I figured this time I didn’t need to be, Teleflora shop anymore! I just needed a soft ware that would keep good records, customers love the fact they can call and all their info is right there it makes taking an order much easier! And my customers love the fact they receive a picture of the arrangement that was sent to there loved one! I love the fact I can change my front page monthly, and change out the arrangements! And sell what I have!

Inconvénients

I had too spend a month going through the website pricing product bring it up to 2020 prices! And some designs I will not do ugly so I had to removed them off it’s been a year and sometimes an arrangement our plant comes through the the price was WRONG! So I honor the price and then up the price! And it still sales at the correct price! Right know we are working on a few issues with the system! But, overall it’s a great system!

Avantages

I love the calendar on the website! I love how easy it is to stop taking orders when we are busy or to block off days when I want to go on vacation. It is easy to use and set up. The people from Floranext were so helpful with setting up my site. I think the end result is beautiful and I have increased sales! I also like the banners that are easy to change whenever I want a new look. I love my new site!

Inconvénients

For some reason, I get quite a few calls saying that they did not get an email receipt. I'm not sure if that's a glitch in the system or if they are not checking their junk mail. It also has a glitch that if people just put in the zip code when ordering for delivery, it goes into whatever state that they are ordering from. So I get a few calls thinking we don't deliver in that zip code. Once they put in Colorado it totally works.

Avantages

I can easily upload pictures of our one and only products. Pricing them is also very easy and it's no trouble to change the pricing. My customers also love my website and have said so many times. This website shows our customers that we care and are savvy in today's world. It is very easy for them to navigate and understand the ordering process. I actually let our instructor use our website during a small business seminar. She actually said that our website is exactly what every business needs. I tell all my florist friends to use Floranext.

Inconvénients

My only wish is that there was less spaces for our customers to write on our enclosure cards. Sometimes they get to wordy and it is difficult to put everything they wish to convey on our cards.

Avantages

The personal is always ready to help you with your questions and concerns. Floranext also call us to follow up on how we are doing and what can they improve.

Inconvénients

I wish the software could allow us to source our orders by dates, names, etc.

Avantages

Floranext is a very user friendly software application that delivers real-time information whether I am in my shop or out in the field. The integration of point-of-sale, with website orders, and delivery confirmations are a must have in my retail flower shop. The added feature of uploading pictures to the customer order saves steps from having to text or email the customer and also serves as a reference for repeat orders.

Inconvénients

The downside to Floranext is when the internet connection is down. I have worked around this problem by using my cellphone hotspot to connect with the iPad and the Floranext app. This has also worked when I am making sales away from my brick and mortar, such as the farmer's market.

Avantages

This software is built by someone who knows the industry in and out and had their own floral business for many years.
This software is designed to have the work done for you. You can keep everything in one place and they don't stop to think outside of the box if the client is interested in particular features.

Inconvénients

There is always room for more features and they would customize it to fit your needs.

Avantages

I love how user friendly the software is. Everything from managing my POS to making changes to the website can all be done quickly and easily. Taking and receiving online orders is a breeze! I also absolutely LOVE that they've added Google review integration with delivery confirmations. In just 2.5 weeks we've gotten 7 new reviews... such an impact for my growing small business.

Inconvénients

I wish there was more customization available for the website. The templates available don't allow me to create the website I want very well - or maybe I just don't know how to do it? There wasn't a lot of training in the way of website creation and so it's been a lot of learning as I go.

Avantages

Floranext customer service is great. Anytime I had a question about the website [SENSITIVE CONTENT HIDDEN] or another team member responded quickly with guiding me through every step. When I wanted to add wedding packages and other special events all I did was tell my floranext rep and he did all the work .The website is easy to use.

Inconvénients

What I like least is that I had not heard of it sooner

Avantages

It's very easy to use. And I can customize it to my shop and my floral arrangements. I change up the banner based on holidays, I can take things of my site with a click of a button. And the wedding proposals make doing weddings so much more easier and the brides love the set ups.

Inconvénients

When typing an enclosure card for a client we run out of room quickly. Wish we had the option to add more words to the cards. Also wish there was recipes for the florist for the floral arrangements on the website given to us.

Avantages

We had a website from another company for years that was more expensive than Floranext and less user friendly. I love that our Floranext site can be customized by us and it stays that way until I change it, software updates etc., do not mess up hours of work like we used to have to deal with.
If we ever have a problem customer service is awesome and always gets things taken care of very quickly.

Inconvénients

The one tiny drawback is that customers cannot select a pick up time for their orders.

Avantages

This website POS system saves my day I’m telling you! Forget doing old school paperwork, and having a ton of paperwork sitting in boxes for 10 years!! This has been a complete lifesaver and came changer for me and my business! Love love love!

Inconvénients

I wish there was more banners to choose from.

Avantages

Its cloud based so I can use it at home as long as I have a working browser and login. There are no contracts. I am able to map out delivery routes and still print on floral paper from Teleflora. I can open up multiple browsers to do multiples at once. I can easily pull reports and see how I did during the day and it calculates taxable and non taxable items at the end of each month. It has Stripe Integration which I believe is safer than other payment processors.
Good news is that I have always been able to reach out to IT Support and have requested changes and they do listen and work on them. Some things that I have asked for they have fixed or implemented.

Inconvénients

There are still a few UI issues that don't always make sense. I am not able to send out invoices (only email receipts). I cannot perform multiple delivery orders in one transaction. Sometimes the server is slow and transaction take a while or sometimes the server is down or something and I can't access the POS. Its not the end of the world but you can tell they are still working on the software.

Avantages

Floranext POS is easy and user-friendly. Taking an order in the POS is a breeze. The websites are so wonderful, I am able to customize and design my own website, unlike my previous wire service website. I am able to add my own images of products and set my own prices with just a few clicks. My sales have soared because of Floranext, no hidden or extra charges, just one monthly fee.

Inconvénients

There are no cons to the Floranext florist POS and florist website. Floranext understands the floral industry and florists.

Avantages

It is made for florists so the functionality of receiving orders, making card messages and the like are great. They set it up to mimic Dove and FTD, so it is an easy switch with far less cost. Also, being an online program, it is accessible from anywhere and if you have computer problems, you will still be able to use it.

Inconvénients

There are still some functionality issues with the delivery management, but they are continuing to update the program and make it better.

Avantages

Floranext is super easy to use to build on and navigate through. It's affordable and the staff is quick to get back to you if you have an issue.

Inconvénients

I want to add tip line for our delivery drivers to get tips in advance from the sender, but right now Floranext is not able to add that feature to our website checkout page.

Avantages

What I like most about Floranext software is that all the things that come up are usually fixed with floanext whether it be saved in a draft from an order to go back the examples are endless.

Inconvénients

I can't think of too much that I don't like about the software.

Avantages

This software integrates most all of our needs to keep our shop running smoothly. After leaving a wire service and needing a new pos software I went with another company first. After a few months I realized I made a bad decision and switched to Floranext.

Inconvénients

Sometimes when searching for help the help screens are not up to date to the current version. However if I email for help it is taken care in a timely fashion.

Avantages

Easy to set up product ranges and manage them as well with consideration to seasonal changes etc.

Inconvénients

Due to the system being set up to accommodate their United States (US) Clients. Floranext basically ignores issues faced by non US clients are left to apologise to customers daily for a website that doesn't allow them to order online. I can only imagine how much business we have lost as a result. For over a year I have been trying to get issues addressed to no avail.

Avantages

I've utilized the "big" brands pos in the past, Floranext provides a much easier platform for both POS & my website with highly competitive pricing. I'd never go back. Even my 85 year old fill-in driver learned how to utilize the delivery applications. I also love that I can access the system anytime, from anywhere and not pay additional for extra users/computers.

Inconvénients

I do miss the time card/clock functions, it would be nice to have everything all in 1 program.

Avantages

Easy to set up, great customer support, works on multiple platforms. Makes routing deliveries much easier!

Inconvénients

The reports leave a lot to be desired. They are only minimally customizable and don't necessarily focus on the things I want reported.

Avantages

Floranext Proposals really helps our day to day work. The system is very user friendly and convenient. Customer service is excellent.

Inconvénients

everytime we come across something we think would help us i just call, discuss and we're able to find a solution to make things that much better.

Avantages

The Floranext program is easy to use, makes my business look good and I am very visible in online searches. I was guided through the set up process by a capable, patient, professional team from Floranext.

Inconvénients

To date I don’t have any complaints about the Floranext software.

Avantages

Easy to use and lots of features just for florist shops. Integrates with QuickBooks to save time.

Inconvénients

Stock photos are kinda dated and weren’t go my taste

Avantages

User friendly and informative. Sales reports easy to utilize and employees had no trouble learning new system

Inconvénients

While customer information did transfer, recipient information did not. But it was easy to update all this with our customers and now we are all set.

Avantages

I loved the ease of the website, I was able to upload my own designs super easy and make changes on the fly.

Inconvénients

Did not integrate with FTD, Bloomnet or Teleflora so I had to manually enter all the wire service orders. It added over an hour of extra work to my busy schedule.

Avantages

Ease of use.

Inconvénients

Non that I can think of.

Avantages

Very easy to use, lots of helpful information, easy set up and editing the website was so easy to do.

Inconvénients

There wasn't anything I would change, just maybe add a little more help with sales tax.

Avantages

This software is very easy to use! We enjoy using Floranext because it is streamlined and simple and allows us to create our own website that is connected.

Inconvénients

I have not experienced anything negative with this software yet.

Avantages

its easy to enter orders and it keeps your house accounts in order

Inconvénients

nothing really , I havent had any issues to date .

Avantages

Like the wedding proposal manager.

Avantages

We were switching our POS from a wire service and looking for an alternative. We really like our Floranext system - very affordable and easy to use.

Inconvénients

None that I can think of.