Floranext

Avantages

Do you plan to open a flower shop and website but you are lack of website creation skill? Don't worry about that, Floranext can you help you with their service. You can create your website in a few minutes, the functions are very easy to use. With the Florist Pos, you can manage your flower orders, florist deliveries, and print tickets, ..... You can also use Floranext apps on your mobile and iPad. What I love from Floranext is we don't need any contract, therefore we can leave it whenever we want without any problem.

Inconvénients

You must pay for their service but I think it's worthy.

Avantages

The ease of using the platform and introducing it to new employees, it integrates well with Quickbooks, and the proposal section is alos very easy to work with and spits out a worksheet, a menu card and what needs to be ordered.

Inconvénients

The only problem I really had was connecting to Stripe, I ordered the wrong equipment by mistale and it took forever to fix it.

Avantages

I wish I would have used floranext years ago. Instead of loosing so much money with other website providers that took a large percentage from each order I received ! With floranext , you know what you are being charged and there’s no hidden fees . I highly recommend this company !

Inconvénients

I have no complaints . There was really no issues that I can complain about .

Avantages

It would interface with our current operating system.
But that's about it. I didn't have room enough on the least liked to I am writing it here. The template is badly designed. The order form is floating in air on the page. Constantly having to go to the computer to show the employees where to put the information in. Too much scrolling and searching to fill order page on the order forms and drop down window. The customer's total shows up in white against a orange capsule at the bottom that you have to scroll to. Very hard to see. Looking for another POS. That's how I found this page.

Inconvénients

Bad placement for filling forms. A lot of little annoyances like the back button doesn't take you to the previous page. Too much scrolling and searching to fill order page. Can't send email receipts on the accounts page. Doesn't take payment on event page or partial payments. I've sent detail information as to what changes need to be made and they are always changing it but adding unnecessary features and not fixing the basic problems.

Avantages

It handles just about all of my needs and we are very happy with it.

Inconvénients

One of the biggest issues for us is the duplicate customer problem and that we can't consolidate without floranext's help. I wish we could see a full list in alphabetical order so we could tackle the enormous amount letter by letter.

Avantages

Quick learning curve. If you've used other ecommerce software, this should be no problem. Easy upload of pictures, holiday pricing ability, all really good.

Inconvénients

The price of course haha. But honestly, if you're the average busy shop, the 180/month for the package is well worth it in saved time alone.

Avantages

The fact that they do most of the things for you. And above all they really put your name out there.

Inconvénients

Customer service could be improved for when you need immediate assistance but can’t complain. I

Alternatives envisagées 

Pourquoi passer à Floranext

Avantages

Very easy to switch from our previous system. Love that we can email customers receipts and pictures with delivery confirmations.

Inconvénients

Wish we could change up website design more. We have access to change out products and banners but like to change out style every now and then.

Avantages

Ease of Use, Price, Web presence, and most of all Technical Support, they have not let me down yet...

Inconvénients

The software will allow the sale of Negative Inventory, which can cause issues at times. Does not automatically print Web Orders, once processed into the system

Avantages

Product is easy to user friendly, but customer service is amazing! Very quick response and issue is always resolved.

Inconvénients

Wish in addition to offering a website, an app could be offered.

Avantages

Our shop has been using Floranext products since 2013 and would never consider changing. We get compliments all the time on our website because it is so different from all the other cookie cutter sites. Our clients mention how easy our site is to navigate and are happy that they are able to place their order online with no hassles. As an admin on the site I like how easy it is to make changes when necessary. The Banners given are beautiful and we can keep our customers updated on the tag line provided at the top of the front page. This especially came in handy when we expanded our business and through the COVID issues.

Inconvénients

I can't think of one feature that I don't like with this software.

Avantages

With the Floranext e-commerce site, I am able to add my own photos of products, Change the theme and look that best suits my business, and I can just do it with a few simple clicks. I do not need to call anyone to do it for me, unless I have questions, and Floranext's team is always there to help. The best part is I have complete control over my domain name, unlike other floral software companies. There is no contract with Floranext and I can move on with my domain name if I so choose.

Inconvénients

Since being with Floranext, there have been no cons, the team at Floranext is always there to answer my questions via phone, email, or help desk. Since Getting the website, I have also added the POS.

Avantages

We love the iPad pos, the delivery software, and the billing feature.

Inconvénients

I wish this software accommodated multiple tax codes during a sale. We use different tax codes depending on the products being purchased and it would be less cumbersome to enter a sale for a client if it were possible. Also, we have clients that want to send multiple orders out at once, to a ticket based option would be great so we don't have to start a new order every time, saving time on the customer service end of the transaction.

Avantages

Pretty user friendly- easy order entry. The proposals feature is awesome. I love that it’s cloud based so I can access anywhere. The super ticket printing is also awesome. It also connected easily with my wix website which was really important to me.

Inconvénients

does not integrate with quickbooks even though it says it does. I have paid a quickbooks certified bookkeeper over $4000 over the last year and a half to get this working and it just doesn’t. Also, you can not send a house account customer a statement - well you can if you want them to call you completely confused and you want to look totally unprofessional. I literally have to create a month end statement in another software and send it to my customer. Good thing I don’t have a ton of house accounts. There are a few other issues but I think you guys get the idea.

Avantages

I have used other Florist software and can say that I love how easy Floranext is to use. The software guides you through the process of taking an order, pretty much click, type and print. Floranext also helps me with our website and it is very user friendly and easy to upload our own pictures to our website. You can also route your deliveries from the software! Bonus!

Inconvénients

I do wish you could see the routes after they were delivered and be able to print a map of the route. Not just the list of the route.

Avantages

The ease of use, product categories and daily/monthly sales reports are my favorite features. They help me see what is selling, when it sells and what I don’t need to sell anymore. In short it saves me money and time! Time is priceless!

Inconvénients

The split payment is sometimes difficult. Would love to have a notes section for house payments.

Avantages

I love the ease of using this product, as a business we use this product every day; it was easy to learn and easy to use.

Inconvénients

As of now I have no complaints, the software works great.

Avantages

Very easy to set up, very easy to use. Cloud based makes it super easy and flexible for working from anywhere.

Inconvénients

Staff could know their product a tad better.

Avantages

Love this software & website. Very easy to used . Their monthly Fee was affordable and you get 100% money for every single order To your bank . ( just few % from your credit card payment process charge ) helpful customer service 24 hours support .

You Can received your order notice in any time and any where From your cell phone . That what I love .

Inconvénients

So far all satisfied! The one things is if they can provide more page banner picture for selection that would be great. Love more beautiful pictures .

Avantages

Everything

Inconvénients

None

Avantages

Software is fairly simple and easy to use, but lacking many vital aspects of POS in the floral industry.

Inconvénients

Software is to simple. Have problems issuing credits, saving credit card info for returning customers, and can't implement holiday pricing on website according to delivery date (only by sale date). Importing of house accounts and balances was all screwed up.

Avantages

ease of use of the POS system and the proposals features

Inconvénients

nothing yet. we are very satisfied with the overall experience

Avantages

Software is similar to Teleflora. the provide month to month contracts. Fees are reasonable. They can put a website together for you.

Inconvénients

Takes too long to get a hold of anyonr at company. No one ever answers their phone. Difficult to get a hold of tech support or customer service. Chat supports takes a long time to respond. Our onboarding representative did not know how to setup the receipt and ticket printers. He took too long to get back to us whenever we needed anything.