Digitail

Avantages

I am so happy with the support and the quality of service of Digitail. All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years. Far superior to all the big, faceless companies and can't thank [SENSITIVE CONTENT HIDDEN] and his team enough of all they have done for my business. You can't go wrong by choosing this software!

Inconvénients

Nothing - there is no issues they don't address and they are constantly improving their services.

Alternatives envisagées 

Pourquoi passer à Digitail

Avantages

I love [sensitive content hidden]! She has been such a huge help!! What I love about Digitail is its pretty easy to navigate around. I love the app feature and that clients have access to records and have the ability to schedule appointments at their convenience. I also love the chat feature.

Inconvénients

The consent forms and prescriptions are hard for us. We've had to order prescription pads because the templates in Digitail just wouldn't be able to be processed in South Carolina at a human pharmacy.

Avantages

I like the patient records the most. The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients.

Inconvénients

The inventory management; due to the fact that once a product was in the system I can not change the product except for adding or subtracting units from it.

Avantages

Digitail support has been great and timely. Being able to use preloaded treatment plans and templates has really made patient visits faster and more efficient.

Inconvénients

Still working on some functions with inventory pricing and tracking but likely a learning curve to fully utilize the system

Avantages

Using Digitail we managed to completely give up paper sheets, we improved our communication with customers by sending them the files every time by email or giving them access from the mobile application to the information in the consultation sheets. The mobile application is also a very good achievement and an excellent tool for owners. The programmer part is very good, filling in the forms is easy to do.

Inconvénients

I have no worries about interacting with Digital. There are minor details that can further improve its usefulness and functionality but it is a software in a continuous dynamic that constantly comes with news, updates

Avantages

The best thing about this software (besides meeting my prerequisites that it be cloud-based and have a pet parent portal) is that the company provides excellent customer service, training, and advice. Plus, each person with whom I have communicated is friendly and passionate about both the software and animal care.

Inconvénients

At first, when reading reviews, I couldn’t tell if the software was being used in the USA, because some of the reviews said they were in Europe, so I wasn’t sure if it would meet the board requirements for medical record- keeping. I called and spoke with [SENSITIVE CONTENT], based in Canada, and got to use a trial version of the software. She answered all my questions, and I learned that the software is being used in the USA. I practice in south Texas, and am thrilled to have found Digitail.

Avantages

When a costumer is thinking about his pet he posts on Facebook, when he takes a few photos of his pet he posts them on Instagram, but when it comes to his health and wellness he only has a health book. Digitail makes the animal's health easy to manage from your phone. Not only that but for vets makes the connection to the owner more easy and personal without having to sacrifice time.
Easy to use tailored for vets needs.

Inconvénients

Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward

Avantages

The app is very useful and friendly. It can be optimised for every individual vet clinic. The support team was really helpful.

Inconvénients

It wasn't very easy to use for my "no-tehnology" members of my team, but overall is great!

Avantages

The support team was very active and prepared for all needs

Inconvénients

I have nothing to say at cons

Avantages

Very easy and intuitive to use.a lot of features that are very usefull in our practice.

Inconvénients

The only minor thing that i hate is the fact that when i search for something i don t find the price regarding the product.

Avantages

I like that it’s cloud based easily accessed from anywhere

Inconvénients

A little confusing/annoying with inventory and when injectable quantities vary with vial.

Avantages

Ease of use straight of the box.Sms reminders, stripe processing payments

Inconvénients

Unable to send records as a single file or pdfBut they are constantly improving this software

Avantages

Easy to use, and easy to learn to navigate

Inconvénients

Hardly anything! Sometimes I get frustrated with the calendar. But they are constantly improving and updating the software.

Avantages

The software is good and is highly usefull when it comes to the patients database. You can easily find medical examination reports for all kind of exams, also the calendar is an added value since it can automatically send reminders all used to create personalised messages for the owners.
Technical support was always friendly and eager to help.

Inconvénients

The administration part should be worked a little more since there are still some things that are not presented clearly enough. I found out that the software may encounter issues depending on your laptop or cash register, but tech-support will answer and address the issues you are encountering and provide solutions to resolve the problems.

Avantages

The ease of generating invoices.
Although it seems daunting at first, the software is easy to understand and use.

Inconvénients

There are a lot of irrelevant information that takes time to scroll through.
You cannot edit and add things on the invoice as needed.

Avantages

Digitail is extremely easy to use and very user friendly. Being cloud-based is perfect for mobile medicine.

Inconvénients

Diabetic interface will be released soon, which will be very helpful.

Avantages

The software is constantly improving to meet the needs of real vets in practice. Any feedback given to Digitail is taken into consideration and used to make improvements. It is really user friendly and the App is a wonderful tool to keep clients engaged and up to date on patient care.

Inconvénients

It is not really geared towards large animal vets

Avantages

Intuitive. It is very easy to keep up with a patient's evolution by looking for his history in digitail. It also helps the owner to always have access to information about his pet's health

Inconvénients

It would be great if the program would work a little bit faster. Nothing else to add as a con.

Avantages

Easy to use, intuitive, easy to acces from anyware

Inconvénients

No problems so far , the software is under development but bugs or problems are solved fast

Avantages

Very simple, easy to use. Intuitive. Customizable

Inconvénients

It's still a work in progress... I cannot add vaccines given by other clinics, the date switches to European style (Day, Month, Year) on the printable reports.

Avantages

I like that it is easy to work with.
I can keep my primary accounting.

Inconvénients

I have bills with more then 50 item's that have to be split in more then one entry.

Avantages

The fact that is very user-friendly and it is easy to use.

Inconvénients

The fact that I didn't know earlier about the sofware,

Avantages

I like the fact that it is focused on the vet needs - offering suitable functionalities and features for any type of practice and size. The platform is easy to use and has a clean design.

Inconvénients

I would like to have a better integration in my region with the accounting services and make online payments.

Avantages

I love this software, is the best thing that happend to my clinic. Big pro: easy to use

Inconvénients

I have nothing bad to say about Digitail

Avantages

The software is easy to use, it keeps me in touch with my clients and reminds me of what I have to check next on my patients. I like that clients can make the appointment online.

Inconvénients

I do not have anything to add. It is great.