Swept

Avantages

Super easy for staff to clock in/out. Great features to be able to message staff assigned to locations. Time sheets available to staff are very helpful. Security info attached to locations is an ideal tool. The ability to change the language is nice for messaging.

Inconvénients

Messaging features should be expanded to be able to message individual staff or groups instead of having to use a location. Shifts should be able to be designed without having a start time and end. Notifications of staff not clocking in by a certain time at the end of each day should be a function. More reports options would be ideal. Would be nice to be able to alter job locations in the cleanings reports.

Avantages

The fact I can see where they are and how long they worked.

Inconvénients

The messaging has really taken a step back with this last update. Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location. Now you have to log onto the app and check the app for who is working where. It's several steps that our people shouldn't have to do when they are in the middle of a job.

It doesn't seem like a tough fix to time stamp EVERY message that is sent... I helps when people can't log in or out for some reason. Backup processes...

Avantages

Our company loves the inspection features, location specific communication, and the mood reports to help our cleaners communicate with supervisors. These are just a few of the features we like.

Inconvénients

Unfortunately we have a sad face about a specific mileage report not available (yet, I'm hopeful). When I approve hours have to write down the mileage individually from Time Travel feature. Gets a bit timely.
And no place to include HR notes tagged to employees.

Avantages

Been able to upload photos and the resolution has gotten better.

Inconvénients

Sometimes when uploading pictures to the work orders they don’t upload and take long to upload. Can’t upload more than 25 pictures per report if more images are added report doesn’t sent out.

Avantages

It is very easy to use and it is organized.

Inconvénients

It is little slow sometimes and it takes time to load.

Avantages

The time tracking is accurate and with geofence enabled we know our employees are on site when they're supposed to be. The scheduling is really organized and let's a fairly big company like ours know who is at which building. It's much easier to manage labor.

Inconvénients

I think payroll management requires a little baby sitting for our people. Some forget to sign out or sign out too late (no OT approved). I wish the app could notify them to sign out based on their schedule so they do it and no adjustments are required. Sometimes the GPS creates problems but it's more rare.

Avantages

message board and variance report and GPS

Inconvénients

urgent button in messages now gone
integration with api's and external systems not available (eg xero accounting, salesforce)
That you cant have a contractor in two companies without two email addresses
inpections report is not so great. doesnt show well and not applicable should not rate in the score.

Avantages

Sign-in/out features are good, as information regarding security, instructions and supplies.

Inconvénients

The message board needs to be improved.

Avantages

I love how easy it is for my staff to learn the software. From the part-time cleaner in the field to the manager. The learning curve is just a couple days. It keeps track of hours, mood of my cleaners, budget of cleaning hours, and the crazy schedule. I can't imagine running my company without the software.

Inconvénients

I think the only complaint I would have is that as we added more accounts and had those account for longer periods of time, the APP version of the software seems to work slower. I'm working with Swept to see if there is a solution to this.

Avantages

The swept Geo positioning feature is wonderful! The ability to track supplies is very useful as well! Ultimately the messaging software is really helpful!

Inconvénients

The inconsistency in GPS geo positioning is causing issues for some of my staff to be unable to check in. Though this has been reported to SWEPT, it sounds like its an issue with different types of phones having inconsistency with the app and the third party software.

Avantages

It is Very easy to use and the type of things it should do are great

Inconvénients

Geofencing doesn’t always work
Customer service is terrible
Very costly for what I get

Avantages

This system lets me easily check time sheets and approve payroll. It has streamlined our communication around who is doing what, and helps everyone get the updates they need. I even have the peace of mind that if someone doesn't show up, I'll be alerted after a certain time following a scheduled shift! This has never been an issue, but you know we can worry about anything.

Inconvénients

It took me a minute to figure out the best way to put in recurring schedules and how to change only what I need without changing everything, but I got it figured out now. At times, team members struggle to clock in, but I can update it easily on my end when I get the time. The translation to spanish is only for messages. I thought it would be for instructions and alarm/security info too. Just a bit of a workaround for me to do spanish and english.

Avantages

Ease of use for the end user. Very basic app.

Inconvénients

Don't follow up with customers. Focus is not on adding features for customers but adding features to generate more revenue for the company.

Avantages

It is very user friendly, our employees like using it, and it is great for communicating with customers.

Inconvénients

I would like to have more storage options under the employees such as being able to store their photo or emergency contact information.

Avantages

The best feature for me is the inspection reports. Being able to send reports to customers and staff member at the same time is a time saver. I wasn't expecting for my clients to use the messaging feature, but they actually love the fast responses.

Inconvénients

Everything works as it supposed to, but sometimes app will crash. I think that has to do more with not keeping my phone updated.

Avantages

Simple to use, layout and functionality. Message board is an excellent feature.

Inconvénients

Unable to select more than one employee when entering a group of people. I had to add one by one to an account t for a meeting attended.
Also, there is no back-button, e.g., when entered some filters then you click back and goes back to general setting, where you have to enter all desired filters again. This feature'd be useful to have.

Avantages

I loved the fact that we are able to specify cleaning schedules and the staff get's notified in real time or at set schedule. It also helps track and monitor cleaners, with a chat feature that enables them send message in real time so we can quickly get updates. An all round amazing application.

Inconvénients

While it has a very beautiful User Interface, there where a few lags noted while using the mobile version of the app. Other than that it works perfectly

Avantages

Ability to manage several aspects of our business.

Inconvénients

I don't have anything bad to say about the software.

Avantages

time tracking

Inconvénients

admin .. and setting cleaning inspections,,, addition employees and not user friendly

Avantages

Swept is very easy to use. Our employees love it.

Inconvénients

Swept is always improving and adding more features. We have asked for more “bells and whistles” and feel they have listened to us and continue to add more features

Avantages

GPS clock Ins, info stored centrally about each customer account

Inconvénients

Supply ordering confusing on some phones.

Alternatives envisagées 

Pourquoi passer à Swept

Avantages

It allows to manage scheduling, handling of payroll and productivity of my staff in one application.

Inconvénients

My company has multiple accounts in the software, but I only have access to one accounts. In looking at several reports, I see information for the other accounts that I have no access to.

Avantages

I like the ability to track my employees did not realize it it may or may not work correctly

Inconvénients

This app cost me quite a few contracts because it worked when it wanted to and for the most part was unusable by me and my staff.

Avantages

This software has greatly improved our communication as a team, helped us with supply orders. There are a few key clients that communicate using that app and it has really helped us be more responsive. Swept has helped us greatly in the selling process to differentiate ourselves from our competition. The app is the best part of the whole experience, it is simple and easy to use and it just works.

Inconvénients

Reporting could use some work but I'm told there should be a release later this year.
What Swept does it does pretty well, its simplicity makes it easy to use but with that simplicity comes lack of customizability and options.

Avantages

- Ease of use
- Direct usability for our industry
- Putting use in the hands of our front line staff
- increasing relevant functionality

Inconvénients

- no “work order” or one-time job functionality, but I am told this is coming

Avantages

being notified when people sign in and out of buildings, or when they dont show up, location tracking, supplies.

Inconvénients

inability to communicate directly and privately with individuals. No reminders for staff when they need to sign out. Employees constantly forgetting to sign out.

Avantages

Besides from making life easier for me as the owner of a cleaning company, Swept has become the best selling tool with a closing rate of over 90%.

Inconvénients

Minor technical issues when introducing updates to the software.

Avantages

ythe most think that i like from swept is that you can have everything in your hand like customer information, communication with workers everything

Inconvénients

I can knows when the crews are in the building and i can run the reports any time

Avantages

It has helped to organize my Janitorial business’s communication between employees and clients

Inconvénients

It’s still finding it’s identity, so to speak. They just added credit card processing, so that’s a good thing. This is a growing company so I look forward to it continuing to add services for its users.

Avantages

Easy to use, deploy and customize. It is effective and fast. It is a very cheap option as well.

Inconvénients

I wish there where an easier way to export the inspections that are created in the app to a CSV format for our in house database

Avantages

I love how this has simplified payroll for me and my wife. Also It really helps us keep our empolyees accountable on time usuage.

Inconvénients

I'd like to see it be able to clock out employees that get out of the geo fence. But it's more of a want than a con.

Avantages

It speaks to the cleaning industry language.

Inconvénients

Too many steps to get to check daily labour.

Avantages

I love the features, they are tailored to our industry and are very modern. The ease of use helped with our anxieties of some non-tech savvy employees.

Inconvénients

Honestly, it is a very solid software. There are minor fixes that could make viewing on android devices better.

Avantages

Gives useful reports for Management.

Inconvénients

Still a long way away from polished.

Avantages

The simple use of the dashboard. It makes it easy to locate what I need and do it quickly.

Inconvénients

The constant error with the Time Zone location not updating properly no matter how many times we update the time zone in the Settings or in the Scheduling. This makes the scheduling report incorrect.

Avantages

How it brings many required elements of my job together into one easy to use app.

Inconvénients

It is still in rely stages so there have been bugs and it hasn't reached its full potential yet.

Avantages

Really helps communicate the areas of concern with client and employee.

Inconvénients

Filling out inspections sheet sometimes takes too long.

Avantages

Ease of user, friendly user interface, multiple languages

Inconvénients

Photos and messages sometimes slow to load. App has to be restarted sometimes in order to work.

Avantages

Tracking when and where my employees are working has been of such help to me. The user friendly layout is very helpful when showing to prospective clients

Inconvénients

I wish there were chat options between me and individual cleaners as well

Avantages

I like that it has the cleaners building information and contact numbers in case we need to get in touch with them, and its easy to update their information.

Inconvénients

In order for the program to work everyone has to have an email address and some of the cleaning staff doesn't have an email address and isn't interested in getting one.

Avantages

Clocking in and out.

Inconvénients

No way of prioritizing notifications.

Avantages

The capabilities to print reports and download crew onsite and offsite information.

Inconvénients

Not very easy to use on a daily basis.

Avantages

The way it enables our managers to oversee operations easier.

Inconvénients

The price is somewhat high.

Avantages

I like that I can view all of my sites and details from one log in

Inconvénients

I am not really sure if there is anything I dislike

Avantages

This is one of the best products out there for managing commercial janitorial business because it allows each property to have all the details explained to our staff, with instructions, alarm codes, etc.

Inconvénients

This software doesn't handle invoicing. As great as it is to manage customer service and quality control, we need the same system to integrate with invoicing. Therefore not sure if we will continue use.