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- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Do not us this platform !!
Absolutely terrible !
DO NOT use this platform
Avantages
Helpful getting you set up and taking your money. After that NOTHING..
Inconvénients
Everything, the customer service is terrible. They Will constantly pass you off and tell you it’s with the “relevant team “
The team never gets backs to. Messy unprofessional layouts.
The worst is our account hasn’t been working for months and we can’t get bookings and we can’t cancel to get off their page platform. Will
Cost your business thousands
Réponse de SiteMinder
Hi Penny,
We sincerely apologise for the experience you've had with our platform. It's disheartening to hear that you've encountered such difficulties, especially with our customer service and functionality. We strive to provide a seamless and supportive experience for all our users, and it's clear that we've fallen short in your case.
We understand the frustration of not receiving timely responses and encountering issues with your account. Rest assured, we take your feedback seriously and are actively working to address these issues with our team. Improving our customer service and platform functionality is a top priority for us, and we're committed to resolving these issues as quickly as possible.
We would greatly appreciate the opportunity to make things right for you. Please reach out to me directly with your account details, and we'll do everything that we can to assist you promptly. Your satisfaction is important to us, and we're dedicated to restoring your trust.
Ereena R.
