Ortto

Avantages

Its customization, it's possible to do a lot of things with Autopilot.

Inconvénients

Sometimes an interface is not so intuitive.

Avantages

I've used many system and Autopilot by far is the BEST! The visual journey creator makes it so easy to create programs. Also, the integration with Salesforce is FANTASTIC!

Avantages

Customer support is really good. The best of Autopilot is that it is so easy to understand and use. You have a superb view over the whole journey of emails, triggers and so on.

Inconvénients

There are some API, that I am missing. I would like them to connect to other than Salesforce CRM system.

Avantages

I love Autopilot journeys and campaigns. I like the way how you onboard new users. I like your newsletters "in the loop" which was stopped now but hope to see it coming on my mailbox back again. The idea of helping users to develop in order to develop yourself in wonderful. I love your templates that are very customer-oriented and give ideas on how to use Autopilot more.

Inconvénients

None. Just looking for features in Actions in Campaigns like resend to not opened etc.

Avantages

I absolutely love it. It integrates with many other systems, journeys are really clear and easy to share with the team. It covers almost all use cases and if they're not, the support and account managers are super helpful and give a hand to implement everything we need.

Inconvénients

It may be a bit hard for new users to get used to it and switch from other software. Also, the pricing is a bit too high, even though that in my opinion it's worth it.

Avantages

Dispatch board, credit card payments, invoicing, emails can be sent if bad weather, need to be able to send pics of jobs easier

Inconvénients

Job notes should auto delete so that the guys Dont get used to seeing and then Dont pay attention to the notes
No auto invoice to customer
The estimates should be easier and able to build from there

Avantages

The automation feature was a huge asset for our team - We have been using others that don't offer automation, which made out jobs much more difficult.

Inconvénients

I don't have any cons about this software at the current time but will continue to test out this product.

Avantages

I loved how easy it was to create a campaign and get a feel for what was going to happen and when. A fantastic tool for starting out.

Inconvénients

Integrations are a killer. It's hard to have the actions start based on interactions with a website or product / CRM. This may have changed though.

Avantages

Autopilot is incredibly inexpensive for the functionality. I would recommend Autopilot for anyone who is new to marketing automation and isn't ready to explore enterprise solutions like Hubspot or Marketo.

- Tons of integration possibilities with Zapier
- Inexpensive
- Clear, intuitive workflow building
- Efficient customer support
- Chat functionality at no extra cost

Inconvénients

- While the feature set is SO VAST for the price, experienced marketers may find it limited
- Lack of customization of email templates (you can only customize things to a point unless you know HTML)

Avantages

Great tool for onboarding and lifecycle stages. You can set up multiple campaigns to send according to your specifications, depending on target behaviors.

Inconvénients

There's a bit of a learning curve when setting up new campaigns, hard to figure out on your own but fairly easy to comprehend with a bit of training.

Avantages

The automation and customer journeys.

Came highly recommended as a great value from our agency.

Inconvénients

Customer service, very eager to get you in-board and lack of willingness to resolve billing issues.

Style design and email templates aren’t as easy to use and effective as other competing suites.

Lacks ability to easily set up communication preferences.

Avantages

Very easy to put together journeys based on who you are trying to reach. It's a great way to place your sales cycle on "autopilot."

Inconvénients

You really need to figure out the software by trial and error. A guide to all capabilities would be appreciated.

Avantages

The product works as it states, incredible ease of use, and customer service is great.

Inconvénients

a bit tricky to learn at first, but they will walk you through everything. Relative to everything, extreme ease of use. No real cons.

Avantages

I love the idea behind this product. Basically avoids having to repeatedly perform the same marketing tasks. Simply configure a workflow in an intuitive way and Autopilot will be responsible for sending certain emails to your contacts based on the actions they have taken. You can send email or sms campaigns instantly.

Inconvénients

Perhaps it can be a challenge to understand how it works on its own. It is not as intuitive as it should be; However, once it is understood, it is much easier to configure the campaigns. In the same way, the tasks that it executes are not simple, so I understand that simplifying it is something to admire.

Avantages

We are using it to upload our customers to Fb remarketing lists and Google Ads remarketing lists. It´s very useful for it and easy to set up flows.

Inconvénients

Pricing is by email address, so with a lot of email addresses it will cost too much sometimes.

Avantages

I just can't beat their drag-and-drop email campaign flow tool! It's not only highly intuitive, I also love how easy it is to make changes to your existing campaigns.

Inconvénients

I wish their dashboard was a bit easier to personalize and navigate. It takes quite a while to get used to it.

Avantages

It was great to create marketing flows by this product. It was very handy to create customer lifecycle campaigns.
Besides, it plays well with other customer data hub like segment.io.

Inconvénients

It was not possible to comprehend all the features of this product in the trial period. Documentation was a bit weak.

Avantages

1. The ability to set a unique flow per marketing campaigns and create each step in the process from when an email will be initiated, to managing how multiple emails will be sent over a time period.
2. The ability to add users to a campaign ad hoc and see how many people have received the email versus how many people are set to.
3. Detailed reporting

Inconvénients

1. Not intuitive at all. I feel you may have to be a power user to really get your money's worth. It's not something you can go into every few weeks.
2. Support was helpful but ran me in circles once trying to figure out how a user got unsubscribed from a campaign through an API, and I'm still kinda confused by it.
3. Again, it's not for casual users. There are some people who would get great use from this software though.

Avantages

Easy sight lines and large simply text. They show reviews generated from Google + which are real people.

Inconvénients

nothing at all. No complaints at all, very easy for my clients to do a review of my services.

Avantages

Its excellent templates makes easier give shape to any marketing campaign. Our salesforce quickly learned to use it.

Inconvénients

So far I do not find deficiencies in the software

Avantages

I love the way you can personalize each campaign to your targeted audience. It makes email automation simple.

Inconvénients

A lot of specific elements to change when altering a campaign. You can often forget to change something and launch a campaign that isn't fully ready.