Shippo

Avantages

Excellent interface. Good customer service when I did have issues.

Inconvénients

It was free for unlimited labels (extra features did cost more but I only needed the basics) and then they switched to only 30 per month for the free service. I still use those 30, but then switch to other clients for the rest of the month. I hope this changes back.

Avantages

It's got a sleek look as compared to shipstation

Inconvénients

Sometimes you have to renter your online marketplace APIs to keep it synced.

Avantages

Very easy shipping software integration with my POS.

Inconvénients

Not really anything. Does what it is supposed to do.

Avantages

This product was super easy to learn and implement! Everything is broken down in a user-friendly fashion. There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search. Tracking numbers are displayed with a clickable link so no need to hit extra buttons just to find what you are looking for.

Inconvénients

The search function can be a little difficult. If you are looking for a particular say first and last name. The search will bring up every order that has something similar. EX. Looking for a Sally Miller, all orders with the name Sally will come up, even if the last name was searched.

Avantages

I love that Shippo links directly to my website. It not only automatically brings orders into the program for easy use, it also automatically send my customers their tracking information without me having to do anything extra! The prices are very fair & I like that there is no monthly fee.

Inconvénients

I wish there was an “address book” of sorts, so I could save the names/addresses of the people I ship to most often.

Alternatives envisagées 

Pourquoi passer à Shippo

Avantages

It is so easy to fill out the form and see what my best shipping options are. Once I have printed my shipping label I can request pick up from USPS. It makes shipping so much easier than it used to be.

Inconvénients

I've had numerous added charges for shipping. USPS saying the package weighed more than I entered. I know this happens but the charges are from months ago (sometimes 4 to 5 months later). So it is hard to follow ups on.

Avantages

The best part of this software is the ability to integrate with multiple marketplaces where our products are sold. This creates a "one stop shop" where we can manage, track, and ship orders that have come in from several sources. The integration is a two-way connection, so that once an order is shipped, it shows as shipped with tracking information in our various marketplace apps and websites. This saves an incredible amount of time so that we can focus our attention on creating great products.

Inconvénients

There have been a couple of days when the site was down or experiencing issues when we came to our scheduled time for packing and shipping. Obviously, this throws a minor wrench in our daily schedule, but we understand that these things happen. The responsiveness of the Shippo team is excellent. I all of these cases, once the problem was identified, we received notification that work was in progress and that we would be told when the site was ready to process orders. The subsequent notification that the site was ready to go saved us from having to go back periodically and check. This valuable customer service saves us time and is greatly appreciated.

Avantages

The best feature I liked in shippo that it can be easily integrated to my online platform so it gives good experience for the customers while purchasing from my online platform

Inconvénients

For parcels and Canada shipping it gives high rate cost and the customer service support takes time to reply but the software it self having no issue

Avantages

The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.

Inconvénients

Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue.

Avantages

I like that I can pay per use with Shippo. I have a small online business so I don't have a ton of orders in one day as it varies. Pricing is inexpensive which is a plus for me. Everything is one place and can enter new orders manually too.

Inconvénients

My only problem is sell on several selling venues including my website which currently does not support Shippo so orders have to entered manually. This slows you down a little but still prefer to use Shippo than with the "other" shipping platforms that I have tried. I hope some day soon that Shippo will be integrated with my website to make things a whole easier.

Avantages

It is very easy to use and saves me money! I highly recommend anyone that needs to ship anything try Shippo. I think they will be glad they did.

Inconvénients

Nothing. I really like it. The ease of use and the pricing makes it wonderful.

Avantages

This product has integrated very well with BigCommerce and works great. Provides all the features required to print shipping labels etc.

Inconvénients

The only con is what is mentioned below regarding that it would be helpful if the Live Chat was available more often.

Avantages

Shippo has hands-down the best rates for all shipping companies, that I've found, including at the shipping companies' own store locations. I use UPS and USPS most frequently and always get better rates on Shippo then I do in-person at their locations.

Inconvénients

The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the correct one. It's almost like it will sometimes not find the street address that I need so instead it auto-populates the nearest address, even though it's the wrong one. Sometimes I don't even notice this until it's too late because it just auto-populates and I assume it was finding the correct address.

Avantages

This software is very simple to use. I like that I never have an issue with an order now coming through from my marketplace or Etsy accounts. The sync feature is great when I have multiple orders coming through, and being able to toggle between fulfilled and unfilled orders is helpful on busy days. My favorite part of this software is the email at the end of the month showing me how far my packages traveled, my most shipped to state and other interesting facts.

Inconvénients

This function might already exist but I haven't discovered it, but it would be nice to see a delivered next to the shipments that have been delivered, rather than having to travel to the carrier site.

Avantages

Shippo is very easy to use and does not require a monthly fee and you still receive a discounted rate on your shipping purchases.

Inconvénients

The software is always refreshing so it does take some patience to use it. After entering package details, it refreshes; after entering weight, it refreshes, etc. Would like to be able to tab quickly through in entering details.

Avantages

Shippo has allowed me to significantly expand my customer base by giving me efficient shipping means. I am able to ship all over the country easily because of the software. It helps my at home small business look even more professional to customers.

Inconvénients

My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something Castiron needs to adjust.

Avantages

Shippo has made sending our clients Checks, Paperwork and other otherwise critical documents that need to be physically sent to our clients stress free. We can sleep well at night knowing that Shippo's tools will keep us covered! The ease of use in comparing shipping rates makes it super easy for our Accounting team to use as well.

Inconvénients

The shipment summaries can sometimes lack the granularity neccesary to file it away in our other systems such as airtables, however all things considered this is a super small issue!

Avantages

Shippo provides instant access to our shipping metrics and where our mailers are being sent

Inconvénients

Not much, the integration with Fedex and our CRM was quite smooth

Avantages

Fast, convenient, easy and money-saving, I use Shippo for online orders.

Inconvénients

No cons, I use this several times a week

Avantages

It helps integrates with Shopify. Cheaper option to ship your products. It prints out your label and gives updates on tracking

Inconvénients

There is nothing that I do not like about shippo

Avantages

It is easy to use and don’t have to be real tech savvy once you get your account set up

Inconvénients

Wish they had a better onboarding process or a rep that you dealt with directly. And maybe they do for bigger shippers

Alternatives envisagées 

Pourquoi passer à Shippo

Avantages

I like it a lot because it has given me automation tools that saved me time and effort. I have been fascinated with this platform.

Inconvénients

It would be great to have a faster response time to solve any questions or problems that I may have.

Avantages

I love the user friendly platform, and all of the features that come along with it. The prices are comparable to other platforms as well.

Inconvénients

I can't think of anything that i dislike about Shippo.

Avantages

The biggest takeaway is getting the best price using the biggest shipping companies.

Inconvénients

Maybe updating the interface could be helpful and get a wider audience.

Avantages

What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business. With its integrated platform, I can manage all my shipments from one place, without having to jump from one operator to another. Plus, Shippo gives me access to the best rates on a wide range of carriers, including USPS, UPS, FedEx, and DHL, among others. This has allowed me to save money on each shipment I make.

Inconvénients

I didn't like the platform's shipping label customization which offers basic customization options, I would like more flexibility to design my own labels, including the ability to add my logo or specific branding. This would be especially useful for maintaining brand consistency across all of my sent packages.