Shippo

Avantages

La comparaison des tarifs des transporteurs et la facilité d’utilisation

Inconvénients

La gestion des retours manque de flexibilité

Avantages

AUCUN il est impossoble d'annuler un envoi juste apres la création

Inconvénients

Toutes les compagnie rembourse une annulation sauf eux. Je suis très choquées tres mauvais service

Avantages

Shippo has a user-friendly dashboard and strong integration with ecommerce platforms; I can see all my orders in one place. In addition, the tracking api updates frequently so my customers can see real-time information.

Inconvénients

Out of the box the integration with WooCommerce does not provide live shipping quotes. I can use a third-party plugin to do this, but then I'm paying for the plugin plus Shippo. That's my second issue: Shippo charges $20/mo. and up for their platform, unless your package count is pretty low.

Alternatives envisagées 

Pourquoi choisir Shippo 

Logiciel antérieur 

Pourquoi passer à Shippo

Avantages

Excellent interface. Good customer service when I did have issues.

Inconvénients

It was free for unlimited labels (extra features did cost more but I only needed the basics) and then they switched to only 30 per month for the free service. I still use those 30, but then switch to other clients for the rest of the month. I hope this changes back.

Avantages

It's got a sleek look as compared to shipstation

Inconvénients

Sometimes you have to renter your online marketplace APIs to keep it synced.

Avantages

Low cost Shipping
Comparison of Choices by vendor and duration

Inconvénients

Insurance of no value when damage is not visible but internal

Avantages

The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs.

Inconvénients

Sometimes the tracking updates can be delayed, and carrier options may be limited depending on the shipping location.

Avantages

Their carrier negotiated rates are the best we've found. The API works well and makes it easy to compare rates and ship internationally. Support is generally pretty good

Inconvénients

The web portal is much worse than Shipstations. They also do a bad job of associating orders with shipments and viewing things you do via the API in the web portal.

Alternatives envisagées 

Pourquoi passer à Shippo

Avantages

sync with our online Square store orders

Inconvénients

Shippo's removal of immediate chat help. it is no good to have to a day to resolve an issue! our customers demand timely shipping!

Avantages

Shippo makes it so easy to send a package. I like that you can get a shipping quote from multiple shipping companies.

Inconvénients

I did not use two labels. They say I have been refunded, but the money is not in my account. There is no phone number to call, and I have been back and forth through email multiple times and they just give me the runaround.

Avantages

Very easy shipping software integration with my POS.

Inconvénients

Not really anything. Does what it is supposed to do.

Avantages

Affordable pricing for postal labels for my business

Inconvénients

The fee each month to use the service is the only thing i dislike.

Avantages

I love that Shippo links directly to my website. It not only automatically brings orders into the program for easy use, it also automatically send my customers their tracking information without me having to do anything extra! The prices are very fair & I like that there is no monthly fee.

Inconvénients

I wish there was an “address book” of sorts, so I could save the names/addresses of the people I ship to most often.

Alternatives envisagées 

Pourquoi passer à Shippo

Avantages

Shippo provides instant access to our shipping metrics and where our mailers are being sent

Inconvénients

Not much, the integration with Fedex and our CRM was quite smooth

Avantages

It helps integrates with Shopify. Cheaper option to ship your products. It prints out your label and gives updates on tracking

Inconvénients

There is nothing that I do not like about shippo

Avantages

The biggest takeaway is getting the best price using the biggest shipping companies.

Inconvénients

Maybe updating the interface could be helpful and get a wider audience.

Avantages

We upgraded our website and needed something that would integrate with Wordpress, and this was the option recommended by our web developer.

Inconvénients

It seems glitchy, we've entered our products and each time they come into shippo, it should be selecting the package size and the shipping carrier and speed, but sometimes it does and sometimes it doesn't. Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs.

Avantages

I found Shippo during the early days of the pandemic when I was making and shipping masks every day. I've made over 2000 masks and counting by myself and most orders were small, so the amount of packages went from a typical 2-3 packages per week to 20. I just didn't have time to type in each order on the USPS website and Shippo was a life saver. I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation at times) to make shipping a matter of a few clicks.

Now my biggest shipping concern is whether or not my printer is going to cooperate each day.

Inconvénients

It would be great if there were easier integration setups with more platforms, but really once it's set up, it takes almost no effort. This can be a bit tricky for folks who aren't tech savvy. I'm a one person operation, so whether I'm good at doing things or not doesn't really matter since I'll be the one doing them regardless.

I was able to fumble my way through it and the ease of that really depended on which third party app I was using. If you're good with API or very familiar with setting up automation through Zapier, Integromat, Automate.io, etc then you will likely not struggle much.

Avantages

The ease of linking Shippo to our e-store to where our orders automatically show up in our Shippo account and can print a label within seconds.

Inconvénients

Sometimes it takes some time for new orders to show up in our Shippo orders page.

Avantages

I like the fact that it was not complicated to learn. It was very easy and logical. I get great value on my printed labels and The Shippo Insurance appears to be a great value too! I like the fact that I can choose between multiple shipping methods even though USPS in by far my chosen method. Record keeping is a snap with the ability to download orders or shipments and I also receive emails from Shippo every time I buy 1 label or multiple at a time. I like the fact that I get a copy of the label (great for reprints and records and invoices too)! I have multiple online stores and my order are imported in and in many cases I automatically designate box size and weight.

Inconvénients

I do not like the fact that I can not import and combine orders going to the same buyer. (it saves me shipping and insurance cost)! This needs to be changed. I have twice asked support for this and have not gotten a reasonable answer. The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall. Treating each store as independent of the other would allow me to delete one and not have to reinstall both!

Avantages

I like that I can pay per use with Shippo. I have a small online business so I don't have a ton of orders in one day as it varies. Pricing is inexpensive which is a plus for me. Everything is one place and can enter new orders manually too.

Inconvénients

My only problem is sell on several selling venues including my website which currently does not support Shippo so orders have to entered manually. This slows you down a little but still prefer to use Shippo than with the "other" shipping platforms that I have tried. I hope some day soon that Shippo will be integrated with my website to make things a whole easier.

Avantages

It is very easy to use and saves me money! I highly recommend anyone that needs to ship anything try Shippo. I think they will be glad they did.

Inconvénients

Nothing. I really like it. The ease of use and the pricing makes it wonderful.

Avantages

This product has integrated very well with BigCommerce and works great. Provides all the features required to print shipping labels etc.

Inconvénients

The only con is what is mentioned below regarding that it would be helpful if the Live Chat was available more often.

Avantages

Shippo has hands-down the best rates for all shipping companies, that I've found, including at the shipping companies' own store locations. I use UPS and USPS most frequently and always get better rates on Shippo then I do in-person at their locations.

Inconvénients

The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the correct one. It's almost like it will sometimes not find the street address that I need so instead it auto-populates the nearest address, even though it's the wrong one. Sometimes I don't even notice this until it's too late because it just auto-populates and I assume it was finding the correct address.

Avantages

This software is very simple to use. I like that I never have an issue with an order now coming through from my marketplace or Etsy accounts. The sync feature is great when I have multiple orders coming through, and being able to toggle between fulfilled and unfilled orders is helpful on busy days. My favorite part of this software is the email at the end of the month showing me how far my packages traveled, my most shipped to state and other interesting facts.

Inconvénients

This function might already exist but I haven't discovered it, but it would be nice to see a delivered next to the shipments that have been delivered, rather than having to travel to the carrier site.