Drag

Avantages

I love how easy it is to organize emails with the drag-and-drop boards. The shared inbox is a game-changer for team collaboration

Inconvénients

It would be great to have more customization options for board layouts and email sorting

Avantages

It helped me a lot with emails and organizing them, it is a program that is more than wonderful

Inconvénients

Although it is very rare, I do not see any drawbacks on the draw

Avantages

I liked that it was fully integrated into the Gmail system. I could click on the Dragapp button and tweak the settings within Gmail. I liked the advertised features (if only they worked!)

Inconvénients

None of the drip automations worked!
Customer support was non existent. They don't return emails or respond to questions.
If you're dissatisfied with the experience and email them to ask for a refund, they'll also ignore your email.
There's no way to cancel your subscription in the account system -- you actually have to EMAIL them to request subscription cancellation! Astounding that in 2024, this is a thing on a venture-backed Saas platform.

Avantages

The most noticeable improvement has been opening my mail and knowing instantly what's going on at a glance, which frees resources in my mind (peace of mind, what a treasure!)

Besides that, I use the GTD method to organize my tasks. Every day I process my inbox following GTD's algorithm:
1. If something takes less than 2 minutes, I do it and archive the mail.
2. If I can delegate it, I do it and either archive the mail or put it in Doing, to follow it up.
3. If I want to do it, I move it to "Doing".

This is an improvement over having just a list of tasks outside of my mail, because a lot of mails don't need to become tasks in an external app, and can be managed more easily with Drag, which reduces significantly the overhead of having to create tasks and follow up somewhere else, besides avoiding having to switch between between apps (from tasks to mail, etc), simplifying my workflow and increasing my productivity.

Inconvénients

I haven't found any opportunity cost so far in using Drag. I miss some functionalities, though. Mainly, I miss a way to defer mails I don't want to pay attention to now until a later date.

This functionality already exists in Google's Inbox Mail App and I need it because it's one of the steps of the GTD's algorithm I mentioned before.

Avantages

Before Drag, my inbox was a mess. I would not have any proper method of keeping track of emails and it got to the point where things fell through the cracks which amounted to lost business. What I like most about Drag is that it resembles kanban boards that I'm familiar with in the software space and it gives me a good means to make sure that emails don't get forgotten about.

I also like how it seamlessly integrates into your email using the Chrome extension and doesn't require any additional onboarding steps. Usually, the problem with bringing on new software is that it is too laborious to integrate it into your daily routine. That's not the case with Drag. With the toggle of a button, you can switch it on and off at your discretion, as well.

Inconvénients

One of my email inboxes has over 11,000 emails. I found that integrating Drag with that particular email really slowed things down when it came to website speed. This is more mismanagement on my part and it's my goal to reduce the number of emails I have in that inbox so that I can actually use Drag.

In addition, Drag doesn't currently allow you to customize the labels on the kanban board or add any additional steps. To my understanding, this is a feature that they hope to launch in the future, however.

Avantages

Customer support was excellent in trying to assist us.

Inconvénients

It simply didnt work, we lost hours watching videos they suggest, removing extenstions from Gmail that may cause conflicts and nothing suggested by their support department worked. Also its feels and behaves like a gmail folder, which feels like a bit of a waste of time and money

Avantages

The promise is seductive, but there are a lot of usage bugs with Gmail, and administration isn't easy. Worst of all, the responsiveness is catastrophic, making it almost impossible to use on my mobile.

Inconvénients

Few features really work at 100%, and responsiveness is very poor. But above all, the sales practices are very dubious, as we wished to cancel our annual subscription at the time of the transaction and here's their response:
"We can confirm your account has been cancelled. Your last billing cycle was initiated on the 3rd of February 2024 and your cancellation request was done on the 5th of February 2024, so we cannot issue a refund in this case."

It's really bad faith towards its customers and a way of taking money from them without offering any service, without any benevolence. When customer service is like this, it says a lot about the overall quality of a company, and I think it's better to work with more ethical people.

Avantages

Drag is intuitive, easy to use, and most importantly, visual. All necessary features to turn my daily e-mail torrent into meaningful action. The first step in that process is to organize messages into a hierarchy before reviewing and assign each one. Drag does this right away by letting me sort my messages by importance, subject, whatever I want. The key is the clear visualization.

Inconvénients

While a great product, Drag is still developing. At the moment, it doesn't appear to sort messages by criteria, so I am still doing that by hand. In addition, the column structure (which works great) can easily stretch past your screen real estate. This means a lot of sideways scrolling. I would like to be able to collapse columns or stack them in order to keep the action on a single screen. But I'll bet they play on making such changes in the future.

Avantages

Drag intuitively allows us to take a plethora of email from multiple accounts that have multiple timelines expectations deliverables sort delegate and follow up without leaving our email environment. We have eliminated the use of a secondary redundant task management tool thanks to Drag.

Inconvénients

This may be a Drag item or a Gmail item we would like to see the ability to identify which user on a shared item has added a specfic tag. When we have multiple people touching the same drag task it would sometimes be beneficial to be able to see the specific tags that specific users have attached. As we have team universal tags and custom user tags as part of our ability to pull and sort account information.

Avantages

I love what it does period. I can get a great overview of my tasks and can name my columns what I need to name them. It takes the place of having to get out of Gmail to add these into different applications. Their customer support is AMAZING. I just love the direction they are heading in.

Inconvénients

They have had some bugs here and there but for a new product I expect that. There is some functionality that I know they are working on adding so I am looking forward to this.

Avantages

The functionality for Shared Inboxes & Groups is excellent. The Kanban inbox style with notes, attachments, internal tagging, and automations to auto-sort email has boosted our team's productivity massively. Our company gets a massive volume of email in our shared inboxes each day, and prior to implementing Drag, emails were sometimes lost or responses were slow. Organization and lack of automation was to blame - Drag has fixed that.

Inconvénients

Though it is very rare, every so often there will be a new back-end update to Gmail which sometimes would cause Drag to glitch out. The Drag team usually anticipates these rollouts and there is no issue, but twice in the past year or so we've encountered an issue. That said, they have always fixed it very quickly, same-day.

Avantages

I like the email templates and email sequencing. It allows me to follow up with people automatically and I can use my time very efficiently.

Inconvénients

I can be a bit buggy sometimes, but the support has been very good and communicative with me in resolving issues.

Avantages

What I enjoy the most about this software was the ability to covert my emails into a "To Do" list by priority. You'll be more motivated to complete your big tasks once you clutter is organized and you can focus on your main inbox objective for the day.

Inconvénients

There is a lot of potential here. However, the extension (at least when I tried it back in Feb 2018) seems too simple. As a business owner, I was looking for something a little more robust. Overall, I feel its a very simple, clean, and a great tool to help you organize your inbox and "To-Do" list.

Avantages

This started kind of slow. I tried the early version, and wondered "OK, what now? So it makes lists" But then with the pro version and time and poking about, I have found that it really does improve my workflow. Instead of a long line of email clamoring for my attention, now they line up efficiently i their little rooms, ready for when I am ready for them. Although I am not a big GTD user, the ability to sort emails into working, fluid categories has been a sneaking and welcome tool that has made my work much more efficient and less overwhelming.

Inconvénients

Little slow to figure out how it fit my workflow. Which is not a criticism-more a process of my learning. Is there an iPad version yet?

Avantages

many things to be honest. too much to put in details. great for businesses with large email accounts, productivity 100% time consuming

Inconvénients

Dont really have any to be honest. it's awesome overall, useful, productive, time consuming and easy to use

Avantages

This has been the biggest help for me during end of month invoice processing. Now that I have the ability to use as many rows as possible to keep organized, I have shaved at least a full eight hours off of this monthly task and I have been able to spend more time on other important items.

Inconvénients

The only part of this software that I dislike, has to be that it didn't come out sooner, other than that, everything is spot on and a huge time saver and money maker!

Avantages

I love how well the product organizes my dashboard. I work with multiple clients, so it's nice to have all the emails that are associated with one account on one dashboard.

Inconvénients

It's a bit slow. I have to wait for about 5-10 seconds for a new email, which I know many of partners would have major problems with.

Avantages

Easy to use simple for setting and good features and functionality. People with different experiences understood quickly anything.

Inconvénients

On the first stage of the app, you miss some emails, obviously, for were a beta stage. Maybe need a quickly disable/enable shortcut for return to others emails whom not necesssry put into App.

Avantages

Kanban is a great visual for planning and knocking out email in an agile way. Drag is a must for me and my team. The staff at Drag are working hard to continuously add new features at a fast pace. Keep it up Drag!

Inconvénients

Nothing! We absolutely love this product. I would love to see a mobile app if possible. This would provide the ability to crush email on the fly!

Avantages

Pros: I finally have a system that I can use that consistently gets better.
The ease of use and the ability to make adjustments is extremely helpful. I have not seen any barriers to my productivity.

Inconvénients

There was a bit of a learning curve for me. Fortunately, I was able to make adjustments to fit with my style.

Avantages

The paradigm change of approaching emails as tasks in a kanban board . I like I can create my own workflow, adapted to my way of thinking. Sharing the email inbox with colleagues is also great

Inconvénients

The fact that it only works in gmail is a bit of a turn down since not everyone likes or can use gmail.

Avantages

We use departmental or team emails, this app helps everything be kept in order and know exactly where are projects, leads etc stand. Love it.

Inconvénients

Nothing I found so far, works as expected. Need support for shift advanced email app, or maybe I'm not setting it up right.

Avantages

Kanban layout
Drag and drop of cards
Drag on/off switch
Offers a way to streamline working through Inbox messages. Effective in saving time in sorting correspondence vs. to-do/action items

Inconvénients

Need option to remove 'Add Column'.
Column width adjustment.
Autoassign to column based on label.
More options for Archive - remove/add labels, maybe more insight on what is processed, add a rule editor for Archive action.
Larger card view of msg or hover preview, I must open email fully to decide where to drag it.
I see message reply in a card but opening that card opens the original message, not the reply displayed on the card (bug?).

Avantages

Ease of use
Drag and drop functionality
Very good for organizing email
Works extremely well with google business accounts

Inconvénients

Mobile interface is not as good as the desktop interface
Struggles to load when data bandwidth is low

Avantages

The integration direct into gmail is one of that missing pieces with a lot of the plugin apps out there. the Drag Pro team sharing solution gave us a simple to implement, almost built-in, solution staff could use and understand from day one. This is helping us organize our team task and followup responsibilities and service our customers more efficiently.

Inconvénients

I use to use a app on my Mac that pull all my gmail accounts into one view, it doesn't work will drag but that's a small price to pay for the efficiencies Drag brings to the table. Would love to see a mobile solution designed around my Drag Inbox.