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- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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ExpensePoint User!
Overall, I would say this is a solid program that gets the job done!
Avantages
I like being able to do a custom expense report and have all the tools I need to submit a detailed report!
Inconvénients
The program is a little sluggish when uploading jpegs to attach to a report.
Réponse de ExpensePoint
Dear Tim,
Thank you for taking the time to write a review for ExpensePoint. We are happy to know that you are enjoying the customization and detail opportunities that ExpensePoint offers. Waiting for receipts to upload can be frustrating. We have found that clients who upload at the point of sale, are able to easily complete reports with out waiting by the time they get back to the office. That might speed up the process for you. We appreciate your business and look forward to continue our business partnership.
Kind regards,
Sherry McKeen - V.P. - Global Client Relations
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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friendly users sofware +support
time saver ,easier to pull out specific informations about employee's expenses , great customer service
Avantages
Software : easy to use even with employees who are not familiar with office work ..
Customer support : simply fantastic i always gets the help i need in a timely manners
Inconvénients
none, but maybe for users adding receipts take more time than expected .. sometimes slow but overall great software
Réponse de ExpensePoint
Dear Jocelyn,
Thank you for submitting this wonderful 5 star review of ExpensePoint. We really appreciate it. Thank you also for mentioning our customer support team, they truly are a great asset to the ExpensePoint team.
We really appreciate Dicom being our client and look forward to a long lasting relationship with you and your team.
Je vous remercie!
Paul Ansloos - Vice President Global Sales & Marketing
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Razionalizzare la gestione delle spese: recensione di ExpensePoint
La mia esperienza complessiva con ExpensePoint è stata abbastanza positiva perchè semplifica e migliora il processo di gestione delle spese aziendali.
Avantages
Ho trovato alcuni vantaggi apprezzabili: la facilità d'uso, l'automatizzazione dei processi, la facilità di controllo, etc.
Inconvénients
Il costo che sembra un pò elevato, la difficile integrazione con altri sistemi.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Easy to use expense tool
Good software, good support
Avantages
easy to use, clearly structured, good reporting
Inconvénients
No search functionality in user list. Lot of scrolling needed
Réponse de ExpensePoint
Hello,
I really appreciate your 5 star feedback and great comments about ExpensePoint. We would really appreciate the ability to contact you to show you how to use the user search feature which would cut out your scrolling needs, however you did not leave us your details ;-) . Please feel free to contact our support team and they would be more than happy to help you.
Warm regards,
Paul Ansloos - Vice President - Global Sales & Marketing
- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Happy Customer! Very professional team and a software that fulfill our needs.
So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit.
Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!)
Avantages
First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support!
Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market.
The receipt reader is a feature that we really love.
We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it.
We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time.
Inconvénients
I don't have much cons because when we have a problem we notified the customer service that take care of it.
The only thing right now is that we are eager to have the Spanish Version!
Réponse de ExpensePoint
Dear Noemie,
Thank you for the wonderful review of ExpensePoint; we certainly appreciate it. I am very pleased to hear that everything is going really well and and I have passed on your comments about 'Great Customer Support' to your customer support team. We are also looking forward to getting the Spanish version very soon. Thank you for choosing ExpensePoint and allowing us to serve you and your company as your expense reporting partner. Welcome to the ExpensePoint Family!
Kind regards,
Paul Ansloos
Vice President - Global Sales & Marketing
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Expense Point Review
We have used it primarily for Expense Reporting for our Retail environment. Currently more than 500 users are signed up and using it. It has helped us eliminate keeping and maintaining stacks of paper work. Easy to validate everything on their website which includes setting up hierarchies to managers and finally Accounting / Accounts Payables for final approval.
Avantages
The ease of use. Functionality. Easy to configure to meet your company's requirements
Inconvénients
Everything has some issues here or there, but on the whole, hard to say I have seen any issues with Expense Point
Réponse de ExpensePoint
Dear Tanuj,
Thank you for your excellent review of ExpensePoint. We really appreciate you taking the time to provide comments about the program and I am pleased that it is meeting your company's requirements for automated expense management. Thank you for choosing ExpensePoint and for being our client. We really appreciate your business.
Kind regards,
Paul Ansloos - Vice President - Global Sales & Marketing
- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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ExpensePoint review
Resolved manual Expense reporting for a large multi division company with excellent results.
Avantages
Functionality, customer support and cost.
Inconvénients
Tutorials are not updated quickly with new technology.
Réponse de ExpensePoint
Dear valued customer,
We appreciate you letting us know how we are doing. We are happy to hear that ExpensePoint has replaced your manual process with excellent results. That is music to our ears! Thank you for your feedback regarding tutorials for updates. We are in the process of making this better for our customers. We look forward to providing you with the very best of employee expense report automation for many years to come.
Yours truly,
Sherry McKeen VP-Global Client Relations
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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PPG Administration review
Overall, I have had no problems with it
Avantages
I have no problems at all using the software....very easy to use
Inconvénients
when you submit an expense and realize you need to recall it, you can't so you have to have it "declined" and a notice goes to the person of the expense and they get confused.
Also, when it's declined, there isn't a reason as to why the expense was declined. It would be nice to have that addition.
Réponse de ExpensePoint
Dear Jenny,
Thanks for reviewing ExpensePoint. I am happy to hear that you are finding the system easy to use. I noticed that some of the cons that you have mentioned actually have built in solutions you may not be familiar with. If someone declines an expense you can actually write a comment to say why it is declined. In addition, there is a function called "re-assign expense" that allows the user to recall an expense that has been submitted. Thank you for being our client. We really appreciate your business.
Best wishes,
Sherry McKeen- V.P. Global Client Relations
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Expense Report User Review
We have over 260 users in Midwest & East coast and we have brought them on one platform
Avantages
About the simplicity and friendly usable APP
Inconvénients
It has issues about uploading the maps for travel related expenses
Réponse de ExpensePoint
Dear Bhupendra,
Thank you for your review of ExpensePoint. We appreciate your comments about our app being user friendly and easy. Thank you for this. Our Tech support has dealt with the issue of uploading you mentioned. Please let us know if you are still experiencing any difficulty. Thank you for choosing ExpensePoint for your expense management system.
Kindest regards,
Sherry McKeen-VP-Global Client Relations
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Navigate with Ease
Avantages
I maintain ExpensePoint for multiple users. I find ease in entering report for each user and I am able to easily locate the report after it has been submitted. I also find the Receipt Wallet helpful. As the users I maintain turn in receipts I can keep them in an easily accessible place until I have all the receipts I need for the report. The Google map option is also a convenient way to have exact mileage for trips.
Inconvénients
Once I learned the program I have had no issues.
Réponse de ExpensePoint
Dear Rosa,
Thank you so much for these wonderful comments about ExpensePoint. It is really pleasing to know that the software has all the flexibility that you need. We also love the Google map option. It makes reporting the mileage so easy. We really appreciate your business and appreciate your support by providing this superb review.
Sincerely,
Sherry McKeen VP-Global Client Relations
- Secteur d'activité : Machines
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Great program for keeping track of your expenses!
Avantages
The ease of use is the best part of this program. Once you learn how to use it you are golden. It really helped streamline reporting my expenses.
Inconvénients
The training could be improved a little. I am pretty computer literate, but required additional help from a user before I got the hang of it.
Réponse de ExpensePoint
Dear valued customer,
Thank you for your review of ExpensePoint. We are encouraged that our expense management solution has streamlined your reporting process. Thank you for your feedback about the training. I will pass it on to our Implementation Department and we will look for ways to improve. Our customers are golden! So thanks for letting us know how things are going.
Sincerely,
Sherry McKeen- V. P. Global Client Relations
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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ExpensePoint
Very good
Avantages
The ability to track where its at in approval process.
Inconvénients
How long it takes to upload attachments.
Réponse de ExpensePoint
Dear Christine,
Thanks for providing such a great review of ExpensePoint. We are thrilled that you are happy across the board. One tip we suggest to our customers to reduce wait time for uploading receipts, is to upload as soon as you can after the point of sale. That way by the time you are back in the office they are ready to go. We appreciate your business and look forward to a long relationship with you and your company.
Sincerely,
Sherry McKeen - Vice President - Global Client Relations
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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User friendly
Avantages
Very user friendly. I use it to list my physician's expenses and it's very simple.
Inconvénients
I haven't seen anything that I dislike about this program. It is very easy to use!
Réponse de ExpensePoint
Dear Lisa,
Thank you for your amazing review of ExpensePoint. We really appreciate your feedback, especially regarding how easy it is to use ExpensePoint! Thank you for choosing us as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come.
Yours truly,
Sherry McKeen VP-Global Client Relations
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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ExpensePoint review
Very good piece of software. Good mobile app.
Avantages
Very easy to use and very intuitive. Users with little computer experience are using it comfortably after a few training sessions!
Inconvénients
Some minor issues with customization and receipt linking. As well, the receipt reader could be a bit more consistent and timely.
Réponse de ExpensePoint
Dear Luke,
Thank you for your great review of ExpensePoint; we really appreciate all your feedback. I am also pleased that your users are adapting the new program well and also with little training. Thank you for choosing ExpensePoint and also for being our client.
Kind regards,
Paul Ansloos - Vice President Global Sales & Marketing.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Great support
No Comment
Avantages
Support team Is great and always There whe I need them
Inconvénients
Font size could be bigger and the receipts could be easier to read
Réponse de ExpensePoint
Dear James,
On behalf of the ExpensePoint team I would like to thank you for your review. Providing excellent support is one of our core values, so we are happy that you are being taken care of. I will share your recommendation about readability with our developers. Thanks so much for your business.
Respectfully yours,
Sherry McKeen VP-Global Client Relations
- Secteur d'activité : Automatisation industrielle
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Expense point custome service
Very good
Avantages
Quick, competent and very knowledgeable. I had two people helping me and they resolved the problem and also helped me to fill in some info.
Inconvénients
I cant think of anything that I would improve on customer service.
Réponse de ExpensePoint
Dear Rex,
Thanks for your review and your business. I am happy to know that you found our customer service helpful, and we were able to resolve the issue you had. We look forward to providing you with the very best of employee expense report automation for many years to come.
Yours truly,
Sherry McKeen VP-Global Client Relations
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Drowe
Avantages
The mobile app and receipt wallet make it easy keep up with receipts.
Inconvénients
It would be nice to be able to change the GL code for an expense that may be something for another department.
Réponse de ExpensePoint
Dear Debra,
Thank you for your review of ExpensePoint. We appreciate your feedback. I am pleased to hear that the mobile app has made receipt management easier for you. That is great news. In regards to changing GL codes I will have support assist you with this.Thank you for choosing ExpensePoint for your expense management system.
Kindest regards,
Sherry McKeen-VP-Global Client Relations
