ExpensePoint

Avantages

This soft was the most approachable of all the service providers we contacted on our requirements for cost reporting. They made certain that we were at ease at every stage of the process and that our organization's requirements were satisfied.

Inconvénients

At one point, the user was unexpectedly locked out and unable to re-enter their credentials in order to utilize the program. It was the user's responsibility to reinstall the program in order to get it working again, however it wasn't clear what had caused the problem in the first place.

Avantages

Great Customer Services.
I don't think it is a smart idea to design this question to force people to say more than they want to.

Inconvénients

Enhancement of the software to
1. send a daily reminder to process transactions
2. exports transactions with attachments into QuickBooks

Alternatives envisagées 

Pourquoi passer à ExpensePoint

Avantages

It simplifies expense management with its intuitive interface and automation features. The integration with corporate credit cards makes tracking expenses very seamless

Inconvénients

Some customization options require additional support in the mobile app, but when followed properly, it's more responsive and faster.

Avantages

My favorite thing about this platform is how easy and convenient it makes the entire expense reporting process. With its receipt reader feature, I can now simply take a picture of my receipts and forget about dealing with paperwork and the hassles of manually entering details.

Inconvénients

I have sometimes experienced issues with location accuracy resulting in incorrect mileage calculations. Lastly, I wish the mobile interface of the app was a bit more intuitive and easy to navigate.

Avantages

The Service from Support, Reporting Ability for Expense Data, and the configurability of the platform to meet our specific needs.

Inconvénients

The migration of transactions to Quickbooks needs some enhancement to narrow down which transactions are preventing the batch to complete.

Alternatives envisagées 

Pourquoi choisir ExpensePoint 

Logiciel antérieur 

Pourquoi passer à ExpensePoint

Avantages

Excellent customer service
Excellent product

Inconvénients

None

Alternatives envisagées 

Pourquoi passer à ExpensePoint

Avantages

We really appreciate how quickly they respond to our questions. If we ever encounter any issues, their email support is incredibly fast and helpful. The mobile app itself is very simple and user-friendly, with a clean design and neutral colors.

Inconvénients

That we are not able to move an edited expense from one report to the next. It can be easy to add a receipt to the wrong report, and in order to add it to the correct report we need to delete the current receipt, retake the photo and add it to the new report.

Alternatives envisagées 

Pourquoi passer à ExpensePoint

Avantages

Expensepoint is an extremely practical solution to your accounting solutions. It saves a lot of time when closing out the month and crunching numbers. Very User- friendly.

Inconvénients

I currently have no present issues in using this software. This will be my 7th year using this software.

Avantages

The value for the money is tough to beat. Very responsive customer service.

Inconvénients

There are some limitations on what information can be exported out of Expense point and into our ERP system.

Avantages

The system is user friendly and the data we extract is very useful.
If the system doesn't do something we need we can request changes be made to allow us to do these

Inconvénients

Not being able to copy a profile to a new user

Avantages

A great system to help keep all the expenses organized and was very easy to use.

Inconvénients

It would be nice to track mileage which some of our users had with other programs.

Avantages

The best part is the customer service we receive. Our account manager and her department are on top of everything and fantastic to work with.

Inconvénients

nothing.

Avantages

If there is something I cannot understand or figure out, our account rep Theresa helps me through it every time! She has come up with some great solutions for issues I have encountered on our end. It is also very easy to understand and navigate for all of our users.

Inconvénients

There should be a help section where you can type in what you need help with to search the database for answers. All I have ever seen are the links to video tutorials.

Avantages

Easy to use, simple GUI and immediat repsonse by support staff.

Inconvénients

Wish it could directly integrate with MS Dynamics Great Plains

Avantages

Apart from being a 100% user friendly to both users and admin, what I really like about expensepoint is that it can be customized according to business needs. And when it's customized, it even works like magic! Also, when ExpensePoint team promises you the best customer service, they actually mean it! They're always available to help you anytime, wherever part of the world you may be.

Inconvénients

Limited information displayed for the transactions (description not shown) when viewing the entire report which is a bit difficult when browsing quickly to look for a specific transaction by its description. I would need to open each transaction to see it's full description.

Avantages

Intuitive, even for team members who have not undertaken any formal tutorials or training. Team loves the functionality of taking pictures of receipts on the go and submitting reports even when on the road. Reporting allows us to ensure that submitted reports are reviewed, approved and paid on a timely basis.

Inconvénients

We are still working to fully customize the software to properly track units of measure (number of attendees, nights, car rental days, etc.) but the occasional miss is not a material con.

Avantages

Be able to generate any kind of reports needed for management and finance.
Flexible design on approval process setting.
Strong and Friendly service team back you up for all technical needs.

Inconvénients

Exchange rate set by the system might not be the same as the rate used by bank at the time wire the payment to oversea employees. This is inconvenient only if you have remote employees from overseas.

Avantages

Exporting to a csv and being able to import that into my accounting software.

Inconvénients

The billable portion does not work. I also don't like the way the GST is separated from the line item and entered as a separate line. I would rather each line either have a "G" for GST or an "E" for exempt.

Alternatives envisagées 

Pourquoi choisir ExpensePoint 

Pourquoi passer à ExpensePoint

Avantages

I like being able to do a custom expense report and have all the tools I need to submit a detailed report!

Inconvénients

The program is a little sluggish when uploading jpegs to attach to a report.

Avantages

The software is very user friendly and the cost is reasonable.

Inconvénients

I really do not have any complaints about it.

Avantages

Customization abilities were terrific.

Inconvénients

It was a little difficult to fit our business into the boxes that were already set up.

Avantages

Software : easy to use even with employees who are not familiar with office work ..

Customer support : simply fantastic i always gets the help i need in a timely manners

Inconvénients

none, but maybe for users adding receipts take more time than expected .. sometimes slow but overall great software

Avantages

The team at Expensepoint wants you to fully understand the application, wants to make sure you are comfortable with application, your needs are meet. The team is outstanding
The application itself is probably more information that is ever needed, but from a fiscal and reporting mechanism it is outstanding.

Inconvénients

I really cant say a con against the application,it has more functionality that is needed, but able to either use it or grow into the use.

Avantages

Ease of use. Users love the phone app, the ability to capture receipts from either phone or email and the ability to easily classify expenses. VERY user friendly. Bosses cannot say enough good things about Expense Point. You all made me look good finding you.

Inconvénients

I have not received any negative feedback from our users nor have I, as of yet, found anything I do not like about it. Wish we had found this long ago.