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- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
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Hard to show specific value to rewards program
fair at best. likely going to pull out program
Avantages
concept of rewards program.
Inconvénients
cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept
Réponse de Zinrelo
Hi Greg,
Zinrelo is recognized as a leader in the loyalty software category across multiple review platforms. We have also received many testimonials and reviews for great support. It is unfortunate you have faced the issues you mentioned. We take pride in delivering a great product and customer support and we would love to work with you to get to the bottom of this. I would urge you to mail me on [email protected] so I can internally address the problems you faced.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Afficher plus d'informations
The End to Our Rewards Program Search!
Avantages
The interface is simple and clean and the support response is always quick since we have a dedicated contact.
After 6 months with Zinrelo we have over 2,000 loyalty members and AOV has increased, even without advertisement.
Inconvénients
Some options are harder to find within the software, and the email preview could be a little more advanced.
Réponse de Zinrelo
Thank you for your review Vi! It is heartening to see you have increased your AOV with Zinrelo.
We will look at improving our UX and the email preview.
