Pure Chat

Avantages

Le logiciel chat pur dispose d'un plugin WordPress que vous pourriez intégrer à votre site Web, et la configuration est vraiment simple .ce que  J'aime le plus c'est la fonction où vous pouvez ajouter une adresse et un numéro de téléphone au widget de chat qui apparaît sur votre site Web.

Inconvénients

Le fait que vouus devez être sur un site Web tiers (c'est-à-dire le site Web PureChat), en dehors de votre tableau de bord d'administration WordPress pour répondre aux chats du site Web des clients était vraiment une procédure pas régulière pour un utilisateur WordPress.Beaucoup de chose reste à améliorer

Avantages

THE ABILITY TO SPEAK WITH SOMEONE WHO IS ACTIVLEY VIEWING OUR WEBSITE IS PURE CHAT IS A REAL TRUST-BUILDING SOFTWARED THAT ENCOURAGES REPEAT CUSTOMERS, ALLOWS QUESTIONS OR CONCERNS TO BE ADDRESSED AT THAT TIME. PATIENCE IS NOT A THING ANYMORE, TO BE ABLE TO ADDRESS A CUSTOMER SAT THAT MOMENT CAN MAKE OR BREAK THE TRANSACTIOON

Inconvénients

I HAVE NOT HAD ANY CONCERNS WITH THE SOFTWARE YET.

Avantages

Pure chat transforms the way you interact with customers. It's intuitive and easy to navigate. This was especially helpful when I was new and didn't know how to use many apps.

Inconvénients

Notification system can be overwhelming and hard to turn off.

Avantages

Pure Chat is a live chat software with easy setup, customizable widgets, mobile responsiveness, automated chat triggers, team collaboration, integrations, and detailed reporting.

Inconvénients

Pure Chat may have a subscription cost, occasional slow performance, limited features, and potentially slow customer support. It may not have all the advanced features that some users desire.

Avantages

I like how easy it is to navigate through the software and how easy it is to view reports based on activity history.

Inconvénients

I do not like that sometimes if you log out without editing your availability, sometime you still receive missed chats.

Avantages

For the price, Purechat is a great user support service for any website. It allows representatives to help customers decide on products as well as help them with their orders or any issues they are presented. Purechat is easy to install by just dropping a snippet of code.

Inconvénients

This might not be the case for all websites but sometimes the Purechat widget might need custom coding to style it in place. It for the most part is easy to install but with some help with one of their representatives we were able to add a few lines of code to make the widget appear correctly (it was lined a few pixels off).

Avantages

Pure chat is a software which allows you really easily add live chat feature to your website. This solution is ideal for small businesses who do not have the resources or financial possibilities to create a live chat solution by themselves for costumer support feature for exaple.

Inconvénients

In the beginning, it might be bit difficult to understand and combine this solution to your website, but usually with time you get a hang of this software, and everything smoothens.

Avantages

I like the frontend of this software very much. It is very eye-catching and gives easy access to options as well.The settings facility is also vey convenient.

Inconvénients

In my opinion, there is nothing to be disliked about this application. It runs vey effectively and sends chat messages in real time.

Avantages

It is incredibly easy for team members to take control over website chat features, and the notifications on mobile are very easy to understand and reliable.

Inconvénients

Sometimes there were glitches in the system where two chat boxes would appear for the same chat, or sometimes chats would disappear all on their own.

Avantages

Pure Chat is an absolute correct platform to connect with your customers across the country. really an amazing app to communicate with the customers who want immediate response. Also it has an unique features to make the app so easy and quickly to understand

Inconvénients

I have not found anything negative about Pure Chat so far.

Avantages

This chat platform is fantastic because they have a TON of features and can be integrated directly into your website. There is a free option as well as paid versions. On the paid version you can remove their branding for a fully branded tool for your company.

Inconvénients

I haven't found anything I don't like on this software thus far.

Avantages

I found Pure Chat to be super easy to implement and to use. It does exactly what I need a live chat to do -- that is, provide a simple and fast way for customers to ask questions and receive answers about our products. With the straightforward Zapier integration, we were able to automate the creation of new contacts in our CRM software any time a person contacts us via Pure Chat.

The front-end chat interface and back-end dashboard are well designed, simple and uncluttered. When I encountered a technical issue, the Pure Chat team worked quickly to identify and resolve the matter. Great features for the free version.

Inconvénients

The price of the Pro version is pretty high for a very small business (only two members). However, for businesses with several employees handling customer service, I think the price is very fair given the additional features.

I would like to see some additional themes or customization options for the chat windows. Fortunately, the default interface is clean and attractive, so it looks good with our website.

Avantages

Pure Chat is great for communicating with customers in real-time. Setup is pretty straightforward, making it easy to chat with potential customers right on your site.

Inconvénients

Lots of features and functionality. Plus, a great pricing structure. Pure Chat is definitely worth trying.

Avantages

best for heavy traffic websites. it is one of the free software which is ideal for small business where few operators are in using it. A helpful tool for live customer support

Inconvénients

when a heavy usage needed the software is not that capable. as this only free for few operators

Avantages

It's been of great use on various websites I have run. It's extremely customizable, so has worked for multiple applications. And oh, it's cheap!

Inconvénients

I have seen the service disconnect when waiting before. It's a small gripe, but a gripe nonetheless.

Avantages

Since it is a small business is a very good software and to have the free live chat makes greater for us since we can not have a person dedicated to just chat on line with our clients , we need to multi task and this app makes us possible for us.

Inconvénients

I am in the trial bases so for the moment I haven't had to many problems with the app, I'm still trying to get the hang on it.

Avantages

Pure Chat is an easy way to answer questions while on the go in real time. This has cut our response time down to seconds and has enabled us to live chat.

Inconvénients

One of the things I noticed was that I was being logged off without a prompt. I usually check once a day to make sure everything is running as usual.

Avantages

It was very easy to add PureChat to our website and it's awesome how we receive emails anytime we miss a chat. Also easy to add additional users.

Inconvénients

There are no complaints on my end! It would be nice to have a little more with automated replies but not a big issue for us.

Avantages

This software is very easy and intuitive to use. The chat boxes are customizable and are really easy for someone to use who might happen to be on your website looking for answers. I love that it's free to start and use. It made me wnt to poke around to see how far I can go if I decide to invest some money.

Inconvénients

I haven't used it for a long time, but I can't really find anything that's an issue. To get the most out of it I might have to hire someone to really develop it though.

Avantages

Pure chat is a wise live chat software that really helps me to attract more customers on my products. Because live interaction and being responsive is one of the aspects of services that customers want.

Inconvénients

Pure chat is sometimes having a diffuculty in the notifications, being a live chat software notifications is very important to response in all inquiries withouth having a problem.

Avantages

First of all, Pure Chat is free to use so that's a big plus. One of my websites doesn't have too many visitors so using Pure Chat to answer any questions is perfect. Also, it's great to use the mobile app so I can answer questions anywhere.

Inconvénients

It gets disconnected often so I have to re-login, which can be difficult to rely on it to make sure it's "ON" when clients visit my website. However, it's free so can't complain at the moment.

Avantages

The alert sound. There's really not much else that's positive.

Inconvénients

Pretty much everything else. Difficult to make changes. Don't give you emails to change your passwords. Simply pointless.

Avantages

Is very easy to use, it has a good user interface

Inconvénients

You need to be online to receive messages instantly

Avantages

This tool allows for instant chatting between you and your prospects! It integrates well with many popular website management platforms. We love the fact we're able to integrate it with our CRM choice, HubSpot. The tool allows for easy engagement between you and your leads and customers. You can answer any of your visitor's questions, share valuable info and nurture the leads as well.

Inconvénients

Sometimes the notification takes a little bit to arrive.

Avantages

The thing that i like in Pure chat except of it's good livechat. It is very easy to set up and very compatible it doesn't require any strict compliances.

Inconvénients

The thing that i didn't like in pure chat. The platform has a few bugs and the software sometimes work slowly.