Amberlo

Avantages

Easy to use interface, responsive client support, customer's feedback is taken into consideration and executed (i.e. we suggested new functionality, improvements and got it delivered).

Inconvénients

Integration to MS365 is missing even though promised to deliver. We would benefit a lot if we could sync with the Sharepoint.

Avantages

The intuitive design and affordable pricing packages make it a great choice. The client portal in the premium package is fantastic for updates.

Inconvénients

The lack of integrations to zapier and other third party software is a tough pill to swallow. The document registry aspect is a little confusing and I think more detailed online manuals would be helpful.

Alternatives envisagées 

Clio

Pourquoi passer à Amberlo

Amberlo provided all the feautures I wanted across all the other products at a cost effective fee. There were many more products I had to choose from - not sure why they all didn't come through.

Avantages

It's easy to find clients and files that you need. Also, it's easy to track your daily tasks and to make invoices.

Inconvénients

Limited use of App on mobile phone. Also, you must fill in password every time you want to log in, even when password has been saved.

Avantages

Amberlo is indeed a comprehensive software for law firms. We particularly appreciate features like the integrated calendar, which allows us to manage daily tasks without the need for external tools. The simple invoice layout streamlines our billing process, and having all client contacts in one place enhances efficiency

Inconvénients

Amberlo is not without its flaws. Some Polish descriptions differ in meaning from their English translations, which can be confusing. Certain unclear functions, particularly those related to tracking employee efficiency, can be frustrating. For example, the fixed-fee feature doesn't reliably reflect earned revenue. Additionally, the pre-invoicing system is problematic, as it doesn’t give a clear picture of our financial status. Ideally, we would like Amberlo to reflect the same financial data as our bank account, though this isn't currently possible—it could be a valuable improvement.

Avantages

Amberlo’s intuitive interface makes it simple to navigate, even for those less familiar with legal tech solutions.

Inconvénients

The cost a bit high compared to alternatives.

Avantages

What I like most about amberlo is the easy synchronization between the calendar, events and tasks. This allows me to easily manage tasks in the law firm's team of several people. Another advantage is the ability to monitor working time and assign it to specific matters.

Inconvénients

The downside is the limitations in the phone application. Currently, the application does not allow opening documents in cases. It is worth developing this function so that the attorney in court has access to the files also from the phone.

Avantages

It looks good on screen.
Time recording is super easy to use.
Bill generation and payment recording is also very easy.
It is affordably priced.
It is one of the few cloud based time recording programs which also runs on a Mac as well as in Windows.

Inconvénients

The concept of whether you are time recording to a matter or to a client seems to be an important point of distinction but which I find confusing. There is no easy method to create a list of unbilled work in progress or unbilled expenses which I need to generate from time to time.

Avantages

Comprehensive solution covering all key areas of legal operations

Inconvénients

System lacks desktop app which would simplify time registration

Alternatives envisagées 

Kleos

Pourquoi choisir Amberlo 

Development of previous product stopped.

Pourquoi passer à Amberlo

Good customer support on implmentarion, clear interface, comprehensive coverage of key processes, possible integration with other used solutions

Avantages

It allows me to monitor all processes in the company on an ongoing basis, contact details and documents are always at hand.

Inconvénients

No access to documents in the mobile application. The mobile application needs improvement. It is not possible to select the amount entered in the invoicing program with a distinction between net or gross amounts.

Avantages

Amberlo has all the essentials for running my solo law practice. I haven't seen another product out there that can do all the things this can for the price point. The customer service is top of the line and walked me through everything I needed to get started. I am absolutely in love with the client portal and document generation. Being a sole practitioner these features not only make my workload more efficient but also give the impression that I mean business - big business! Which is exactly what I'm looking for.

Inconvénients

It can be a little hard to get your head around some of the concepts and because it's a new product there aren't as many videos/tutorials/general self help information for it. That said, the customer service team is outstanding. Additionally, I couldn't upload my existing excel client list so had to manual input their information which I found very limiting considering how advanced the Amberlo software is and that this is a standard feature in most accounting software.

Alternatives envisagées 

QuickBooks Online et Wave

Pourquoi choisir Amberlo 

Neither Wave nor QB have the range of features that Amberlo does particularly the client portal, and document generation and customer support. I was using Amberlo briefly at a previous employer and I realized that it had more capability that I was using it for. Once I went out on my own I was determined to know more

Logiciel antérieur 

Wave

Pourquoi passer à Amberlo

Once I did the trial again and spoke with the support team I knew hands down that value for money Amberlo was the winner.

Avantages

Amberlo is easy to use and it is reliable. The Client Management section provides many options which all work in practice. Timesheet Recording is simple and fast and offers many automatic options. Review of database of issued invoices is easy and it is possible to be reviewed based on many criteria. Once all billing properties are set, invoicing in Amberlo can also be helpful.

Inconvénients

Generally, an additional possibilities of customization of the processes would be very useful. This primally refers to billing and invoicing section where lack of many simple options and lack of customisation option make the invoicing processes complicated and lengthy and consequently this tool las productive. Also some improvements are possible regarding Timesheet Recording.

Avantages

A very useful tool for managing timesheets and then using the data to quickly issue and send invoices, keep track of statistics, plan work, create tasks, etc. Of course, it takes a while to enter all the data in the beginning, but the time spent is very quickly recouped.

Inconvénients

The customer could be given the possibility to choose more formats for invoices and reports, and to customise their layout and style.

Avantages

Transparency of use The ability to work together on a task,

Inconvénients

Inability to close tasks altogether for some period

Avantages

Simple and very practical, without any limitation to fill out the form.

Very interactive and with a lot of potential for improvement.

Inconvénients

Translation errors
Need to internationalise

Avantages

Easy to use, functional, clear, nice graphics

Inconvénients

Using the app on a spartphone is not as convnient as on a computer

Avantages

Very organized and tidy, very easy to use.

Inconvénients

A lot of interface takes time to learn everything.

Avantages

It is very easy to start for a new user.

Inconvénients

To be honest I don't think there is anything I didn't like, maybe reporting the time could be a little bit better - if you don't write minutes or hours at the and, it automatically assumes hours which is often not the case.

Avantages

Very fast and efficient, very easy to use to work with

Inconvénients

there are times when it crashes and it loses all of the work I would be doing

Avantages

We had to look very closely to find the software that would meet our strict requirements in terms of security and regulations for our contract management needs. We did not want to spend too much time on implementing complicated solutions but we needed a comprehensive tool to manage our customer database and contracts. For our international team the multilingual interface was also one of the key points.

The software is very fast and sleek, not to mention the frequency of new updates and improvements released every month. Their new email management feature had reduced our workload significantly as we did not realise we're spending most of the time on our emails.

Inconvénients

At the moment there's nothing missing for us.

Avantages

Entering worked hours is a very easy task in this software. I can smoothly add these hours to invoices and send them to my clients with only few clicks. That way I do not have to spend a lot of hours by trying to remember what I did during the month and all calculations are done for me automatically.

Inconvénients

Still miss document integration with google drive or dropbox as documents need to be added manually.

Avantages

Amberlo is characterized by simple operation combined with advanced functions. I really appreciate the possibility of exporting almost all data to Excel. Additionally, they have great support and you can set everything individually with them. They are very flexible. Additionally, I love the ability to manage time and costs associated with running cases

Inconvénients

In general, I do not see any major flaws in it. What I would improve in the application and what may be a certain flaw is the way of archiving cases. Additionally, there are few functions that would allow for the precise division of the client base into people working in the office and visualization of parameters of such clients in the database of each employee.

Avantages

An extremely simple and reliable way to track the number of hours spent. Keeping records of clients and specific cases for each client is clear and sufficiently accurate. The entire system greatly simplifies client management.

Inconvénients

Just a few minor issues. Searching for matters is not intuitive, and the search function is overly complicated. It’s not possible to sort matters by number or client, only to narrow the search by parameters. Additionally, it’s not possible to include a fixed price on the invoice without specifying the number of hours, regardless of whether the actual hours exceed or fall short of the fixed price.

Avantages

Exceptional billing and invoicing system. It is a very useful tool in evaluating the financial growth of the company. Very useful time management and task distribution options. Also, they do not stop development and upgrades. They are always within one phone call if we need any help. It is very easy and intuitive in implementation and we easily switched to Amberlo from our previous billing system. The use of Amberlo on a daily basis helped us to evaluate our growth and understand our weaknesses.

Inconvénients

It might be beneficial to have more advanced task tracking system

Avantages

The product is truly excellent and of high quality, perfect for both individual lawyers and large law firms. The software is highly functional, with a whole range of functions that facilitate work organisation, delegation of tasks, document storage, time-tracking, invoicing and debt management. Amberlo is a perfect tool. I recommend it.

Inconvénients

None. There are specific features that Amberlo doesn't yet have, however the developers are constantly improving the app.

Avantages

Um programa muito amigavel, além da relação preço e serviços que ofrece o programa.

Inconvénients

Gosto de tudo. O maior problema é a ligação ao email