MarketPowerPRO

Avantages

* Large quantity of website skins to choose from to meet your needs

Inconvénients

*Not super easy to use if you are not tech savvy.

Avantages

Ease of use and distributor feedback. The feedback we had form our distributors was phenomenal. They said it was beautiful and easy to use.

Inconvénients

Nothing negative to say. At this point in time the only thing that needs to get better is us which will come with more experience using their software.

Alternatives envisagées 

Pourquoi passer à MarketPowerPRO

Avantages

The integration with other products via API

Inconvénients

There are so many things that make working in the system cumbersome and time-consuming. As a data person, this is very frustrating for me. I should be able to write my own reports, upload products, skus, inventory, etc.

Avantages

Here is the deal...anyone can sell you the software, period. Its what happens after the sale that really matters. Will the company you bought the software answer the phone, reply to your email in a timely fashion...that is the key! In the direct sales industry/MLM as a company you need to pivot as your salesforce evolves so its imperative that your software vendor does it job! The software must be user friendly and allow the client to be able to operate independently as much as possible making the immediate changes needed to run their business. The Multisoft Software/MarketPowerPro does just that ! 1044pro LOVES The TEAM at Multisoft!!

Inconvénients

If there is one drawback with the software is that it is so robust and virtually do anything...Good news is that Multisoft has a global team to help you navigate and only use/access and enable what you need and disable what you don't need...

Avantages

I needed a genealogy tree to manage commission bonuses. I need software that could be accessed by thousands of users. I needed software that could be tailored to what I needed. I need 7x24 support as my operation is global.

Inconvénients

You have to be project manager in working with Multisoft. Everything is managed through a ticket system. The ticketing system is your change management tool that is used for everything. For people who are not familiar with change management, this can be a learning curve. For starters if you want to understand change management, read "who moved my cheese" by [SENSITIVE CONTENT]

Avantages

Virtually every feature you'd hope to find already exists in this software. IF, by chance, you dream up a function not yet offered, the support team works wonders to deliver it in record speed. I am usually longwinded when writing reviews, but the long and short of it is- This product and team are AMAZING!

Inconvénients

I know this might make my review sound like it was written by MarketPowerPRO people, but I assure you, I am a paying client. That said- the ONLY Cons I've found to date are my own shortcomings. When I have trouble mastering a feature or learning a new skill, I get frustrated. The easy solution is to ask this great team for help. I tend to beat my head against the wall trying to solve it on our end rather than taking advantage of the great team here. (I am trying to learn to end this foolishness!)

Avantages

Once you start using it, you 'ease' into the comfort of using it. I am becoming more comfortable with using the system. The task list is a very helpful tool and it helps you to navigate through the tasks that you need to be working on.

I also love the dedication of the MPP Software Team! They are very knowledgeable and will go out of their way to make sure that you understand what you are doing and what you need to know. Also, we were learning the system during the uprise of COVID and the pandemic. The software team really worked with us and were very understanding and compassionate with everything that we were going through during that storm. I'm playing 'catchup' on things that I should have learned sooner but again, if I need them, they are there!!

Inconvénients

Awesome system but some of the work needs updates. I think that it can be more simplified in some areas. But overall, I am not the computer person, so to have a company that can navigate me through various aspects of what I don't know or understand with their system is priceless!!

Avantages

After having a failed implementation with another company we installed MarketPowerPRO on the recommendation of a respected industry consultant. It was a great choice and we could not be happier. We achieved more in less than 30 days with MultiSoft than we did in 10 months with the other provider, which was a costly disaster. The software is incredible and we could not be happier with its functionality, ease of use, ease of implementation and the support. And the monthly license fee is significantly less than our previous provider. I would highly recommend MarketPowerPRO and MultiSoft to you. You will not be disappointed with the software or the service. These guys are the very best!

Inconvénients

There is nothing I don't like about this product and the company. Flawless performance all around.

Avantages

It had EVERYTHING we expected and wanted and more. It only took us 2 to 3 weeks to heave everything up and running.

Inconvénients

Some things are hard to find (remember where they are). The Admin vs. distributer roles should have better separation and/or clarity.

Avantages

The support team is incredible and the functionality is pretty versatile.

Inconvénients

Mobile application could be better as well as the ability from a retail perspective be more simplified.

Avantages

I was asked to give a testimony about Multisoft. I thought that's easy it's a great company run by great people, but then I realized it's really about the team they have.

It simply started with me reaching out to the CEO of Multisoft about some pricing in regards to another software option for our company. The rest is history. He's probably one of the best CEO's I know. He's out front leading the charge. Leading by example both in customer service, sales ability out pacing his own sales team. Even when hurricane Irma devastated southern Florida where he resides and Multisoft is headquartered, he never lost a beat. No power, internet etc. He just kept it moving while are company was in the middle of a prelaunch. Any issues we had were taken care of in a timely matter exceeding our expectations.

The team is amazing! Over 30 years of experience, being worldwide in 4 countries, 5 offices, 60 plus employees with everything stored up in the cloud for security and safety. Speaking of the team. Amazing. It started with the support in regards to the compensation plan integration. Then over to other who's over the top in every way and I swear he never sleeps. They've got Amanda and Jessie just to name a few who are there for product set up and integrations etc.

Inconvénients

Their customer support and help desk is incredible. It took me awhile to accept their system because I'm used to direct emails, but once I listened to him and started using their system everything clicked. Every request I've submitted has been in a timely matter.

In short I live by the principle of under promise and over deliver. Don't meet the customers expectations, but rather exceed it and that's exactly what he has done with his team and company Multisoft. In short to quote an old phrase: YOU GUY'S ROCK!!

Avantages

The MarketPowerPRO software has met our needs more quickly and completely than any competitors we have experienced in the past.

Inconvénients

Their team is very gracious, intelligent, and willing to help us install any additional functionality to the software that we can dream up! However, they are usually quite busy, so we sometimes have to wait to get things added for longer than we would like. But in general, it's worth the wait.

Avantages

Their team is very professional and helpful. They look for ways to constantly improve your business and platform. They are also in continual improvement internally - creating new features you may have not even realized you needed. They have a wonderful, long-term business partner for our early start-up years.

Inconvénients

There is a bit of training to get fully up to speed on their system. However, once done, works extremely well.

Avantages

Easy to use.
Amazing support!
Quick response to help requests.

Inconvénients

I can’t say there is nothing that I haven’t liked about this software.

Avantages

It can be customized to YOUR specific Needs!

Inconvénients

The Sales Tax Option was Avalara (Not a Good Option, Very High-Cost), HOWEVER, they have partnered with a Much Better Company...As Always, Multisoft is continually seeking the best for US.

Avantages

There is flexibility within the software to build out several different designs.

Inconvénients

Some of the programming, especially in HTML, is difficult to use to get the website to look just like we want it. However, with the stellar customer service they have they help us out when we need it!

Avantages

Account Representative [SENSITIVE CONTENT HIDDEN] always works on making sure the deadlines are met and the requirements are followed.

A professional and thorough approach to specific requirements and outcomes as requested by the customer.

Inconvénients

Software has a lot of functionality and it will take time to learn how everything works and effects other aspects.

Avantages

Mobile Friendly, Scales well, lots of features, responsive support team.

Inconvénients

First learning the system takes effort, it isnt super intuitive

Avantages

What we like most about the software is the support that comes with it. You have the ability to control most things on your own which gives you the ability to adjust to the marketplace quickly. The ease of doing business for our distributors surpassed our expectations and even in this short period of time we can see more upgrades being added to an already robust system.

Inconvénients

It can be a little complicated making some of the adjustments however the customer support is extraordinary in solving those issues.

Avantages

Our rep and his team have been amazing to work with; customer support is the highest I've ever experienced in any industry. When I have a question, I get prompt responses. Whenever I had a concern, it was investigated and anytime I wanted to do something "outside of the box", the development team rose to the occasion. MultiSoft takes the time and effort to create relationships with their clients like that of a small business while providing software that could compete with any large business in the industry.

Inconvénients

This was difficult to pinpoint. After significant thought and consideration, I would recommend that MultiSoft create a soft launch-testing platform to quality control all the processes before the system went live. Often, errors or glitches I experience were specifically due to my own omissions. The Onboarding Task List is very structured but after I completed all the tasks it would have been helpful if someone who really knew the system took the time to go through everything and test all the processes. Saying that, I received all the support I needed to correct my mistakes and create a functional, efficient platform.

Avantages

This software does at it says on the tin. A system that works with our growing business. The opportunity for additional modules. One of the best systems on the market and this is after we have tried a few. The support is phenomenal with a great account manager and superb back office support.

Inconvénients

The amount of training required. Whilst this is most cases is a fabulous service I didn't have the time to commit to the training and being computer literate was able to find my way round pretty quickly.

Avantages

Full of features for the money and can be used internationally

Inconvénients

There are a few little bugs but the team is very responsive in fixing any issues

Avantages

So much built-in flexibility enables us to do most of the things we need and want with little or no programing expense.... and their customer service is the best!

Inconvénients

It's so robust, that we are still determining the best way to use all it's functionality to create the best web system and customer experience.... and looking forward to some additional options for member genealogy reporting.

Avantages

New features and updates are constantly being added
Weekly calls to update you and listen to you
Staff is friendly and always willing to help
Our executive David, brainstorms our concern to provide best solution
Once familiar with system, it is easy to navigate

Inconvénients

I feel Multisoft has much more features that are unknown to users since not everything is covered during training. It is more of a learn as you go experience.
On boarding task list completion was a cumbersome experience.