ARI

Avantages

Keeps getting better. Meets the needs of a professional shop.

Inconvénients

I suggest updates or new items but never see them or get a response.
Customers have difficulty locating how to pay online from Invoices.

Alternatives envisagées 

Pourquoi passer à ARI

Avantages

It has everything we need as a smaller shop with a GREAT price tag! We use the invoice, vehicles, and client features and dabble with the others.

Inconvénients

I am unsure why it populates multiple accounts for each employee and I can not get down the accounting feature but we do not require them for what we need

Avantages

Its affordable and gets the job done adequatly.

Inconvénients

Its very buggy. At least the repeating payments and invoice entries seems to have been fixed. However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to use. The invoice tempkates became very difficult to edit when they used to be easy. I need to be able to add regular fees, before taxes and they need to be totled by my choice not "other" no one is happy seeing "other" on an invoice. There needs to be a way to add a customer paid fee to the pay online option. I dont need to sacrifice $100 so a cuatomer can put their $2000 bill on a credit card. I need to be able to pass that cost on to the consumer. Also when Im in invoices and I ipen one and go back to the list, it should take me to where I was not back to invoice #1 every time.

Avantages

Ease of use and works for a single and scalable to larger businesses

Inconvénients

I have not foud a con yet. Now the box is requiring me to type more.

Avantages

it has helped organize and streamline the services we offer. great product for the price.

Inconvénients

can be a bit glitchy at times and not the easiest to move around in

Avantages

It’s very user freindly. The features are very helpful

Inconvénients

Hard to find the book times and the car fax.

Avantages

What not to like, the more I use it, the more i like it!

Inconvénients

That the users have to log in using the owner email

Avantages

We have most of our business processes in one spot.

Inconvénients

At times it is glitchy and freezes up, requiring a reboot.

Avantages

It's overall Manuverbility and options!!

Inconvénients

None really I am really impressed with the program.

Avantages

Easy to use, lots of features, there is something for eceryone in the program. They have now linked the software with repair software 😀

Inconvénients

Nothing, everything since day 1 has worked great. I got this app when it was just an app the 1st year of realese,to see it grow into the program it is now is spectacular

Avantages

I like that it actually works, and I have been able to send invoices and keep track of vehicles.

Inconvénients

I would say it has small glitches sometimes and with certain items fixed like sending email invoices, saving maintenance labor cost better, customer could approve/deny from their end would make it a great system.

Alternatives envisagées 

Pourquoi passer à ARI

Avantages

Easy to use and it’s not the old developer systems

Inconvénients

Needs to be able add more venders for parts distribution

Avantages

Ease of use, and that it's geared towards mechanical work.

Inconvénients

The email setup won't let me add my email in since the last update.

Avantages

Easy, friendly, quick communication with the team, valuable updates to the software regularly, product is very easy on the eyes. The team actually takes takes feedback and works to figure things out to grow their product. And it’s not a bunch of nameless faceless peons who seem to be detached leadership. I feel like a real team is behind this from the top down.

Inconvénients

The calendar they have to offer is functional, but I wish there were more to it to make it work better for me. And offered integrations with other calendars.

Avantages

The very best part of ARI is their customer service! Any time we have had an issue or needed more information, we are able to message or email them, and they always respond back within 24 hours (time zone difference)

Inconvénients

We use it between 3 devices, and sometimes it takes it a while to sync the device something was changed on to the other 2 devices.

Avantages

It is a complete software for managing our shop

Inconvénients

Sometimes it is slow and heavy to load on the web. They could also improve the reports with more filters.

Avantages

Easy to use for both the clients and the team/ employees.
Always updating and getting better
Quick and easy place to do all things needed

Inconvénients

Accounting and areas like that are time consuming but if you have quick books your basically paying for 2 subscriptions that do the same thing but quick books is easier & more convenient

Avantages

Easy to use and very user friendly, ARI is the best

Inconvénients

Bank integration in other countries like Namibia can not use

Avantages

This software is perfect for small shops.
You can manage customer information, workload, billing, and accounting functions

Inconvénients

I personally havent found any dislikes about this product.

Avantages

Building work orders and tracking from start to finish is awesome

Inconvénients

What i like least about ARI is editing the work orders needing to go to the top right corner and find what i want to edit. These should be small radio buttons right on the work order

Avantages

Efficiently keeping track of ordered parts for customer repairs is crucial to make money. Since switching to ARI my profits have increased.

Inconvénients

Could be less simple, I like the ease of use but my previous shop used LightSpeed which had way more options and data points. More Data Points and shop statistics would be nice. A Video series for tips and tricks would be cool, maybe I'm missing a lot of hidden features.

Avantages

The constant effort by the creators to make this program more and more useful and efficient.

Inconvénients

Small bugs and inconveniences that I’m sure will work themselves out over time.

Avantages

The system does take some getting used too but then again what system doesn't, the part I like the most is the ease of seeing what's been paid and what hasn't been paid, also having the added feature to add client notes and service reminders to accounts

Inconvénients

The "clunkyness" of the software, while these are minor they are holding this system back from becoming a high volume shop software, works great with less than 10 employees or by yourself as a shop management

Avantages

VERY EASY TO USE FOR GOOD PRODUCTIVITY, AND GOOD CONTROL FOR WORKERS

Avantages

This software was very user friendly. I had no issues setting it up or learning to use.

Inconvénients

I can’t say I have anything negative to say about it.