LoopUp

Avantages

I enjoy the ease of inviting members to videoconferences. I can email links and calendar invites to all parties at the same time.

Inconvénients

I do not have any negative issues with this program.

Avantages

The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly. Having the ability to set up multiple conference rooms means you never run the risk of overlapping calls and the wrong participants joining the wrong room. The call quality is good and the screen sharing function is easier to use than most conference software. The ease with which you join the conferences is unparalleled (it calls you, you press 1, and you're in) - no typing in meeting codes, no typing participant IDs, no meeting passwords. LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers can use it with relative ease, it is seamless and fast. It's got one click meeting recording, doing both audio and video, so you can send that out to participants afterwards as a bonus.

Inconvénients

The call lag / ping / delay isn't as quick as some other providers, meaning you can sometimes talk over or at the same time as others. There isn't a chat function or the option to raise your hand to ask a question.

Avantages

One of the most common things about a conference call is that there is always someone with a ton of background noise that is not paying attention. I love that with LoopUp it identifies who that person is so I can mute their line to cut out the noise and continue my call.

Inconvénients

I would not necessarily say this is a con, but one recommendation I have for the LoopUp team - when I create a calendar invite and utilize the Outlook insert feature, it is somewhat confusing to those on my invite how to join. There does not need to be more than 1 call in number and the meeting room code should be listed after the phone number. Additionally, I have a ton of users that are unable to utilize the link because of firewall issues specific to my client, but I don't think that can be overcome.

Avantages

Visibility to list of call attendees
Visibility to name of person speaking
Screen sharing capabilities
Ability to mute noise from call participant
Computer access from most any location in the world
Toll free numbers in many countries

Inconvénients

Inability to set up a customized Outlook calendar invite form

Avantages

Loopup is useful for gathering people all in one place at one time. Call quality is solid and viewing a screenshare does not require an additional program to download and install, unlike Skype etc. Names can be defined when dropping in via the weblink so it is clear to see who is on the call. The ability to directly mute noisy people on the call is also a plus.

Inconvénients

Sometimes kicking off a loopup call or joining a loopup call can take a while, potentially due to server load. Also, screen sharing can occasionally drop out without notification so if you haven't seen the green box around the primary display disappear you could be talking for a while without realizing it has stopped.

Avantages

I work remotely and my colleagues and clients are in countries all over the world. I like that I can set up a loop up conference line in minutes to connect with anyone in the world. The call quality is always high. It is also helpful that the project code can be assigned in the portal so that finance can allocate charges appropriately without my additional input.

Inconvénients

The new web layout is less easy to use than the previous design. The scroll down list of countries isnt programmed that well (ie cant type in United Kingdom, have to scroll all the way to bottom)

Avantages

Easy to connect to colleagues via dial in around the world, extra features like desktop sharing invaluable for the working from home and sharing ideas with colleagues.
Setting up a meeting couldn't be easier via the outlook attachment which inserts all of the details into the email in one simple click. Good for larger groups as well as more intimate one to ones, ease of use means that everyone can be included.
On a separate note I had a problem in March with being logged out repeated when hosting meetings, [SENSITIVE CONTENT HIDDEN] was nothing short of amazing in the level of service she provided in dealing with my issue, this was the first time I had cause to contact support and she exceeded my expectations here.

Inconvénients

Video call functionality would be a useful update, as well as increased server bandwidth, when our company switched to working from home as the norm usage almost quadrupled in places putting a significant strain on the network it would seem resulting in some less than ideal connections.
To be fair over the past few weeks this does appear to be slowly getting better.

Avantages

Ease of Access:
I can connect to my meeting in mater of minutes, through laptop or cellphone. I can dial through my desk phone or direct a call on my cellphone.
Setting up a meeting with my counterparts from other part of the world has become so easy, just need the loopup details.
Can record my meeting and can even share my desktop to give a presentation

Inconvénients

The option through which you can mute the attendees of a meeting. At times it works and at times it doesn't . But I believe it's really good feature - if it can be made more accurate it can do wonders, especially on call where there are many attendees.

Avantages

The outlook and meeting integration has been easy and excellent!

Inconvénients

Enterprise level subscription cost can be a little high.

Alternatives envisagées 

Pourquoi passer à LoopUp

Avantages

The call-out functionality and ability to see who is on the call and the simplicity of the product

Inconvénients

When sending out an invite to new users many do not join via the link, I think this could be made clearer in the invite with a "click here to join" button rather than a link with a random selection of numbers and letters which puts less tech-enabled users off

Avantages

It's super easy to use and add the extension into MS Outlook to setup meeting.

Inconvénients

Allowing others to present their screen in meetings was sometimes met with difficulty passing control to them.

Avantages

Its easy to use as a collaboration tool for meetings and presentation screen sharing.

Inconvénients

software updates for screen sharing, the timing for these updates are usually during a meeting.
Id like an email notification in order to perform these updates prior to a meeting so that the meeting attendees don't have to wait while i update the software.

Avantages

I work at a major law firm where attorneys rely heavily on LoopUp for conference calling. It is important that it is as functional and easy to use while in office, as well as working remotely. I appreciate how user friendly LoopUp is.

Inconvénients

You will need to adjust your sound settings to the conference tool you are using at that given time. I work in between five manners of conferencing daily, depending on the team I am working with.

Avantages

I like the fact that I can put a meeting together in under a minute, I use LoopUp all the time for all my scheduled meeting.

Inconvénients

The system use to auto fill my most used meeting call back phone number, with the most recent upgrade I now have to choose the phone number I wish to use.

Avantages

Ease of use. Standardization of the call times and numbers helps to set a pattern of weekly communication that is beneficial to all of our sales team . And, leads to the change to say to rep A, “ please stay on the line after the meeting for further input “...etc... I like it.

Inconvénients

Occasional would cut off some queries or conversation

Avantages

I think the LoopUp software is great for screen sharing. For almost all of our conference calls we have to share spreadsheets, and documents with our customer. This software allows us to toggle through the spreadsheet while the customer views our documents. This saves a lot of time and confusion when working with the customer.

Inconvénients

Sometimes our customer has issues viewing our screen. They tend to say its too small even when we blow it up. Since we share spreadsheets such as excel there is a lot of writing, and they need to be able to see it clearly.

Avantages

Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!!

Inconvénients

it takes quite a while to get your earning

Avantages

Easy to use, fast. The interface is very user friendly. Very fast

Inconvénients

No particular negative, always had a good experience using this product

Avantages

It is very easy to use and and quick to create invites with the functionality provided.

Inconvénients

The link to see who is on the call takes a while to load in comparison to other web pages so I do believe this issue lies with Loop Up

Avantages

I like that LoopUp calls you for meetings and many of my clients like that feature as well. It's easy to do a screenshare myself and for others to share their screens too.

Inconvénients

I don't like that there isn't an audio through the computer function. I do have clients who ask about it often.

Avantages

I like the fact that by clicking on a link gains access to your video/audio calls

Inconvénients

I think they need more work on the recording piece. The audio and video components are not in sync when in playback mode.

Avantages

LoopUp calls each participant, so no need to enter/remember numbers and passwords. Just click the link and LoopUp calls you!

Inconvénients

Honestly, it is easy to use (for old and young alike), great call quality, and great visibility into who is on the line. No complaints.

Avantages

Ease of connecting (single link click and all sorted), audio quality, outlook plugin integration.

Inconvénients

Nothing really, the software works flawlessly.

Avantages

Very intuitive to use, always reliable and call quality is clear. Best feature is being able to mute certain people to deal with feedback and background noise.

Inconvénients

No integration with iPhone contacts. You shouldn't have to type names into the meeting room every time.

Avantages

Very easy to schedule meetings and set up re-occurring meetings. The add in op to Microsoft Outlook woks well and allows for easily inserting call in information to you meeting requests. The app and web-page also do a good job to show you who is on your call or not.

Inconvénients

The music for the hold before you start your meetings should be changed. It is always the same and is only a 5 second loop of the same music. It does give you the option to turn the music off which is good.

Avantages

I like that I can have multiple calls
I like the ease of finding numbers for other countries

Inconvénients

So far there isn't anything I don't like

Avantages

Product was easy to use and the call quality is excellent.

Inconvénients

Integration with existing business processing.

Avantages

Starting meeting via a cellular call, saves phone numbers, easy to use

Inconvénients

Occasional service interruptions, cost of service can discourage customers from using it

Avantages

Loopup is easy to handle.
Call back facility is good.
Joining the meetings are easy.

Inconvénients

Loopup should have chat box on the sides for notes.

Loopup should allow giving control between users to access screen like Skype.

Avantages

Dead easy to use. Good quality video and like the fact that you don't have to dial in

Inconvénients

The mute option. You cant turn off the voice that tells you that you've been placed on mute. Also cant use it in the citrix environment

Avantages

It is very easy to use and it do not require any of the participants to install any software.

Inconvénients

The screen sharing resolution is not top notch.

Avantages

Quick and easy to start a call, easy to dial in via mobile

Inconvénients

Sometimes screen sharing is an issue, requires extra download to share a screen

Avantages

Very easy sign-in feature and supports adding details like Linkedin profile of people attending. The one click sharing and the screen recording features are also good.

Inconvénients

No feature to notify the meeting organizer if you want to ask a question. Voice quality can be improved

Avantages

User friendly from a get started and navigation perspective.

Inconvénients

Not reliable, often dropped calls, often had difficulties connecting, limited features, no video conferencing (but that could have been the version we had).

Avantages

It is SO easy to use - especially with the outlook Extension - it autofills right into the invite!

Inconvénients

I haven't run into too many glitches except for a few bugs getting it added to Outlook the first time.

Avantages

Integration with existing process was easier. I like the feature of recording the whole meeting and downloading it for reviewing later. Its ease of use and user friendly GUI features are very interesting and saves time.

Inconvénients

Integration with existing process was not very hard. The recording of the meeting sometimes becomes available very late. It even takes few days before its available for download. This can be improved.

Avantages

User friendly and reliable service. I have not experienced issues

Inconvénients

Nothing in particular , I have not experienced any issues

Avantages

It is easy to dial in, you are able to see who has joined your conference and screen share is very easy to use and navigate. It is also helpful when logged on to see who is speaking on screen.

Inconvénients

I have experienced some lag time when trying to type in the phone number I would like for LoopUp to call me at to connect to a call. The screen sometimes freezes.

Avantages

It is a great service for the conference call, like notes, video, and presentation to share desktop.

Inconvénients

The room key is not user friendly. If I call in the conference by desk phone, then login into the website, I need to ask the owner the room key. It is better to assign a dedicate room key to the host, then everyone will know this room key automatically.

Avantages

I use LoopUp regularly and find it easy to use and of good quality

Inconvénients

Nothing to note here - I have been satisfied throughout

Avantages

With most software like this, you are reliant on internet connections, however LoopUp is great as you don't need to worry about that, the connection is therefore always easy to make and of really good quality.

Inconvénients

I always press 1 when the hold music comes one, however if that' the biggest problem I will take it.

Avantages

This was easy to dial into without issue. Sound quality is clear and crisp. One can see and receive presentations on the screen without issue.

Inconvénients

I struggled with the dialing options since mine would default to a phone versus my webcamera and computer tools. Otherwise it was a good, stable system.

Avantages

Very easy to use - never drops the calls, and clear voice quality for all participants.

Inconvénients

There is nothing I dislike about this software.

Avantages

Ease of Use
Simple Layout of platform online

Inconvénients

No Video Conferencing yet available on LooopUp

Avantages

Event through the beginning of the pandemic in March and April 2020, when many peers in the industry were having trouble getting their conference lines to work, LoopUp worked every time.

Inconvénients

N/A I don't have any cons with LoopUp at all.

Avantages

Ease of use and mobile application, direct dial-in via call from LoopUp to phone.

Inconvénients

Functionality of screen share. Would like more options such as choosing which screen and application to share instead of dragging the frame.

Avantages

Be able to access your meeting fairly easily than other products
LoopUp makes it more secure
Dashboard for calls is easy to navigate

Inconvénients

It takes a little bit time to figure out the first time

Avantages

The convienience of undertaking a conference call from any part of the world. The app on the phone is so convienient for executives who are always on the go.

Inconvénients

Sometimes the voice quality is not the best. It can be a bit tricky if you are in a place which is remote or access is not good.

Avantages

The software is user-friendly and easy to use for all parties concerned; it provides a clear communication media to host and attend teleconferences across locations and countries

Inconvénients

I have yet to find anything I do not like about the LoopUp software in its delivery to my role within the business

Avantages

It is very easy to use, reliable and allows functionality that competitors lack.

Inconvénients

Default options for my main meeting room had screen sharing disabled and it took me a long time to figure out how to enable.