LoopUp

Avantages

Simple and clean interface
Just the right amount of features
High level of customisation - users can tweak their settings to suit themselves
Fantastic customer service from Will Pruce - from inception to implementation to business as usual

Inconvénients

A few of the settings my users like can't be set as a default for our business so I have to ask them to make the changes for themselves

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Avantages

I like the app that is available to manage your call off the screen. I also like the web interface that you can log into to check your conference line use and to invite users to a call

Inconvénients

The music that you have to put on mute each time you are the only person on a call can be annoying and sometimes it takes a few clicks for the system to see you are asking to mute it.

Avantages

starting a call as the host and integration in outlook are great.

Inconvénients

integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it never loads properly in safari and i can only join using mobile one-touch number. eople hav etrouble getting on sometimes and get dropped

Avantages

The ability to connect your in-office, in-house employees with those on the go and joining from home. Whatever your location, you can easily be part of the conversation.

Inconvénients

Most of the time, the speakers aren`t aware someone else is speaking - it wouldn`t be a bad idea to have a moderator, and for folks to "ask to speak" via pinging or similar.

Avantages

LoopUp is a user-friendly conference call application that provides easy integration for Outlook and standard conference units. Call quality is very high, and it's easy to organize to bring in the external participants.

Further, LoopUp takes data security seriously which is a plus for our organization.

Inconvénients

No overall cons of using LoopUp. From time to time we notice slowdowns on the web and there have been 'hiccups' that require restarting meetings.

Avantages

Easy to use even for outside users. I can send a link to outside users and I do not need to give them an explanation on how to use the service.
No need to dial in and it knows my phone number (no need to type the number each time)

Inconvénients

The call quality is not always great, you can hear some background noises if there are many people on a call.
Possibility to invite someone on a call (if he's late or if you want to call different people at different times);

Avantages

Enter in the number and the system calls you. No conference codes and optional disabling of music.

Also don’t need to guess who is on the line - if they have entered in their name.

Inconvénients

Sometime participants are unable to connect.

Avantages

Meeting invitations are easy to create. Participants can join either dialing in or through the web link.
Sharing screen is easy and has facilitated remote demonstration of software.

Inconvénients

Nothing that I did not particularly like.

Avantages

It’s so fast and easy to join a call because the software only requires clicking a link to join. No more dialing long strings of numbers to enter a call. It’s also nice to see who’s on the call which saves a lot of time.

Inconvénients

If not at a computer, there’s really no advantage to using loopup. If hosting a call by dialing in, it can be hard to locate your host number.

Avantages

Since I recently started using LoopUp at my office, I am happy to say that I have found an easy and reliable method of conference calling. I like how you can mute callers and how you are always able to see a list of names of people on the call as well as the name of the person that is speaking. There are multiple different ways you can use to join a conversation. LoopUp is good for all industries.

Inconvénients

I have experienced occasional audio issues during calls – but no big complaints here. LoopUp is a quality service.

Avantages

Loopup is very easy to setup and allows the options of voice only calls or Desktop Sharing. Installation is simple and gives the option to use only a dial in, web browser or an app from your smart phone! It is intuitive and has great sound quality/performance.

Inconvénients

Overall it is a great solution. The team is ready to support any questions and work through issues as needed. It does the job!

Avantages

The product is great for team collaboration, sharing, video and audio conferencing meetings. We've used loopup for over 5 years now and find it easy and simple to set up. The ability to link into the outlook calendar is a great feature as well.

Inconvénients

In some regions where broadband quality isn't great, loopup screen sharing is often an issue so perhaps the data payload usage could be improved to guarantee better experience where internet quality is poor

Avantages

I like that you're able to see who's speaking. The host can mute any participant. The ease of being able to share a screen with participants. There is also a call log that is sent to the host at the end of every call.

Inconvénients

I wish there was a way to have multiple meeting rooms, just in case two different conference calls need to be scheduled at the same time.

Avantages

I like that everyone needed for the call- in has the ability to call in from anywhere. You get everyone on the call that's needed and they don't have to leave their work area or office to run to a room for a meeting. It saves a lot of time especially associates that are in another state etc.

Inconvénients

It was kind of hard to navigate at first but only took one or 2 tries to be able to get the hang of it.

Avantages

Dial-out is a great feature, as is the option to pre-set some meeting rooms with special settings (e.g. recording, lecture mode).

Inconvénients

First-time users (e.g., clients) are disoriented by the interface; experienced call drops on multiple occasions. Being browser-based, you risk showing the attendee list when you start sharing your screen (you need to have that window open to start a screenshare). Would would be great to add a video feature.

Avantages

Easy to use. Easy to get people on calls from a multiple regions and organizations

Inconvénients

Call quality sometimes is poor. Also, many times, the calls get disconnected

Avantages

Ease of use especially that users go not need a subscription in order to use

Inconvénients

Doesn’t support video, which is helpful during CoVID

Avantages

The ability to connect via call-in number or from a computer. Recording feature worked well and captured all dialogue and screen sharing content. The add in to Outlook is also a nice feature as I can create meeting invites quickly.

Inconvénients

The ability to mute all participants. Would also like to possibly see an integration of polling questions. This would help with educational based webinars.

Avantages

The ease of use of this product is the best. Dialing is never difficult and having the ability to speak with people around the world without issues is wonderful.

Inconvénients

Would love to be able to share a screen using the software for some of these calls.

Avantages

We like the recording feature so we want use for editorial interviews and play back the interview for writing purposes.

Inconvénients

I think it is a bit overpriced compared to other options in today's technology advanced world. I also dislike that as an admin I can not download recordings from the portal for other account users.

Avantages

Ability to see who is on the call and speaking, as well as muting remotely for any issues

Inconvénients

Screening sharing connectivity is very slow sometimes, takes a bit to boot up and maintain reliability.

Avantages

overall easy to use and, importantly, to share with other participants

Inconvénients

overall I am positive. I don't have major drawbacks to point out

Avantages

It is easy to use on our laptops and phones. Our conference calls run smoothly.

Inconvénients

A lot of the people on the conference calls have difficulty connecting via the url provided.

Avantages

A clear line, ability to record conversations therefore an easy reference to write up minutes of meetings, the host activation is useful to ensure the conference line is not being used by others, an email is received when conference is active which is very useful when you have forgotten about a meeting and the summary of duration of call and numbers at the end of the call is good to have.

Inconvénients

The automatic email produced is confusing to look at.

Avantages

easy to use system with easy possibility to share documents to participants

Inconvénients

no video possible, sometimes bad connection
sometimes not usable for some of our clients