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- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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omnisend est cool
Avantages
avec omnisend tout les travail devient facile . il permet d'augmenter les ventes
Inconvénients
comme inconvénients je ne sait quoi dire il est parfait

- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Omnisend For The Win
Overall, my experience has been great with Omnisend and I would highly recommend them to other business owners.
Avantages
The interface is very intuitive and easy to use. Being able to schedule email campaigns and automations with various rules has been such a beneficial aspect of Omnisend for running my small business. The amount of features included with their plans also eliminates the need for other apps, such as sign up forms or reviews. They really do provide an all encompassing service to their customers.
Inconvénients
There have been glitches with scheduled SMS campaigns not sending, but this has been a rare occurrence.
Alternatives envisagées
KlaviyoPourquoi passer à Omnisend
They're very similar platforms but the pricing and usability of Omnisend ultimately sold me on using them for my provider.Réponse de Omnisend
Thank you for your wonderful review! We’re delighted to hear that you’re enjoying the intuitive interface and the comprehensive features that Omnisend provides. We appreciate you pointing out the glitches with scheduled SMS campaigns—though rare, it’s feedback like yours that helps us improve. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to support your small business every step of the way!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Too buggy, but keeps costs down
Overall, I regret choosing Omnisend instead of Klaviyo. It was close, Klaviyo was a bit more expensive but I liked the support option of Omnisend. In the end, I regretted it and after a year we are switching
Avantages
I liked chat was quickly available. It has a lot of features, except reporting they make you pay for proper reporting
Inconvénients
Very buggy -> Doesn't use best practices. For example a long time, when we made a copy of live to staging site (which we have to do regularly for WooCommerce) they would override our URL in our email to our staging site and start sending that out. They claimed to fix it, made me jump through all these hoops to reconnect, and it still broke. So they don't even know how their product works.
You need the 24/7 chat support because there are bugs after bugs. And they demand you keep everything in one long thread so it is very hard to find issues if you need to refer back to them.
Alternatives envisagées
KlaviyoPourquoi choisir Omnisend
MailerLite just broke down too much, once our emails were being marked as spam we moved on.Logiciel antérieur
MailerLitePourquoi passer à Omnisend
A bit cheaper and better support. But now I regret it and we are switching to KlaviyoRéponse de Omnisend
Thank you for taking the time to share your feedback. We truly appreciate your honesty and are sorry to hear that your experience with Omnisend did not meet your expectations. The insights you’ve provided regarding the bugs and challenges you faced are invaluable to us, and we take them seriously as we continue to improve our platform.
We’re glad you found our support team helpful and accessible, but we understand how frustrating recurring technical issues can be. We’d welcome the opportunity to connect with you directly to discuss your experience in more detail and explore how we can make things right. Please don’t hesitate to reach out to our support team at [email protected] or via in-app chat.

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Amazing Value
For the price, you can't go wrong. At first I was skeptical that we wouldn't make much money off of this, but I'm shocked how much our ROI is on omnisend, such a small price to pay for an amazing return. Keep it up.
Avantages
The UI is extremely easy to use and navigate.
Inconvénients
Wish there where more premade templates.
Alternatives envisagées
KlaviyoPourquoi passer à Omnisend
The price for the other products where to expensive for our budgetRéponse de Omnisend
Thank you for the amazing feedback! 🎉 We’re so glad you find our UI easy to navigate—it’s like a walk in the park! 🌳 We hear you on the desire for more premade templates, and we’re constantly working to improve our offerings. It’s fantastic to see such a strong ROI; you might just need a new piggy bank to keep up with those returns! 🐷 If you have any ideas or need assistance, don’t hesitate to reach out!
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Good tool, but best for bigger lists
Good with all necessary features. But not cost efficient with a small list.
Avantages
Easy to use, quick to setup and great support
Inconvénients
Cost is good, but not as good as other email marketing tools : there are better free plans.
Réponse de Omnisend
Thanks for sharing your experience! 😊 We’re glad to hear you found Omnisend easy to use and well-supported. We totally get that cost is a consideration, especially with smaller lists. We’re always working to provide more value for everyone, so your feedback is really helpful. Thanks again for giving us a try!
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Easy-to-Use Marketing Tool with Great Automation, but Limited Design Options
Overall, my experience with Omnisend has been good. It’s easy to use, with helpful email and SMS automation, and the templates save time. While design options are a bit limited and costs can rise as your list grows, it’s a solid tool for marketing.
Avantages
What I like most about Omnisend is its seamless integration of email and SMS marketing, allowing for easy automation and personalization across multiple channels. The intuitive interface and detailed reporting tools also make it simple to track campaign performance and optimize for better engagement. Plus, the pre-built templates save a lot of time!
Inconvénients
What I liked least about Omnisend is that some of the design options are a bit limited, and the pricing can get high as your contact list grows.
Réponse de Omnisend
Thanks for sharing your thoughts! We’re thrilled to hear you’re loving the seamless integration of email and SMS marketing—definitely a game-changer, right? We’ll take your feedback on the design options onboard, and we’ll keep working on bringing even more flexibility to your campaigns. Glad to have you on board with Omnisend! 🚀

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Minimalistic and efficient
So far I had a great experience and the company seems to really care about users. I look forward to see it evolve and become a more powerful tool for me and my clients.
Avantages
The interface is not overwhelming, it offers tools and settings that are very essential for email marketing automation without overcomplicating things with unnecessary features or a specific in-app lingo.
Inconvénients
The navigation needs a refresh. I think a left bar navigation with links and sublinks will be more efficient.
Réponse de Omnisend
Thank you for your thoughtful feedback! We’re thrilled to hear that you find our interface minimalistic and efficient—just like a well-organized toolbox! 🛠️ We appreciate your suggestion for navigation improvements and will definitely keep it in mind as we work on making Omnisend even better. If you have any other thoughts, we’re all ears!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Extremely effective! No problems
Very easy to integrate apps, manage flows and switch accounts to work on different stores. Love it!
Avantages
I liked how easy it is to use and manage, the best part is how easy the abandoned flows are to create. No coding experience is needed and there are never any issues.
Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional help blogs Omnisend provides.
Their support team is unmatched a 10 out of 5 stars from me!
Inconvénients
The analytics could be improved so I can see more than just the last mon of results, additionally, a text-based email would be great to add to some of my flows as a more personal touch.
Réponse de Omnisend
Thank you for the amazing review and the 10 out of 5 stars! We’re thrilled to hear how easy you find Omnisend to use, especially for abandoned flows and strategy building. Your feedback on analytics and text-based emails is much appreciated—feel free to reach out to our support team, as they might be able to help with adding text-based emails to your flows! Thanks for being part of Omnisend! 😊
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Great for a Small Business
Great easy to use and not complicated like klaviyo and you always get back to me and help in any way you can.
Avantages
the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis.
Inconvénients
cost wish it was a bit cheaper for a small business
Réponse de Omnisend
Thank you for the fantastic review! We’re thrilled to hear that you find Omnisend easy to use and that our customer service has been helpful in driving sales for your business. We appreciate your feedback on pricing and will keep it in mind as we grow. Thanks for making the switch from Klaviyo, we’re glad to have you with us! 😊
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Great Service!
I’ve enjoyed Omnisend for my small business! While I am not personally the greatest at running email campaigns, setting up customized email automation has been life changing.
Avantages
I love the statistics Omnisend provides regarding my email campaigns and the ease of creating and sending out new email campaigns. I also love that there are detailed instructions available to help automate custom emails for customers.
Inconvénients
I wish there were more options for design creation, and I wish it were easier to resend order confirmation emails for my store. There have been multiple times I’ve been asked to resend the confirmation and I can’t seem to resend the original email.
Réponse de Omnisend
Thank you so much for your kind words! We’re happy to hear that Omnisend’s statistics and email automation features have been helpful for your small business. We appreciate the feedback on design options and resending order confirmations, your input is always valuable as we continue to improve. If you need any help navigating those features or anything else, our support team is always here to assist!

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Works for small businesses too
Absolutely love it. Its been very helpful
Avantages
The Automations. Makes the life of the small business owner easier
Inconvénients
It is a bit expensive for my small business
Réponse de Omnisend
Thank you for the fantastic feedback! 🎉 We’re delighted to hear that our automation features are making life easier for you as a small business owner—mission accomplished! We totally understand the pricing concerns and are always looking for ways to add value. If you have any suggestions or need assistance, just let us know. Here’s to many more successful automations ahead! 🚀

- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Easy to use and affordable email marketing platform
My experience with Omnisend has been very positive. It's easy to use, has all of the important features that I'm looking for, and the plans are affordable for a small business owner
Avantages
Easy to use and plans are affordable, and has good functionality
Inconvénients
Have to purchase additional credits to send SMS messages.
Alternatives envisagées
KlaviyoPourquoi choisir Omnisend
More automation features are available through OmnisendPourquoi passer à Omnisend
I found that Omnisend was more affordable.Réponse de Omnisend
Thank you for the positive review! We’re so glad to hear that Omnisend’s features and affordability are a great fit for your business. We appreciate the feedback on SMS credits, and we’re always here to help you make the most of our tools. Thanks for choosing Omnisend! 😊
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Easy marketing automation with great customer support.
It was very easy to get set up. It's remained very well-priced for the number of emails I send and the size of my list. All in all, a very good service and I have no thoughts of switching.
Avantages
Excellent. Cost-effective, easy-to-use, they have really good customer support.
Inconvénients
Some of the template duplications are a little annoying.
Réponse de Omnisend
Thank you for the wonderful review! 😊 We’re glad to hear you’re finding our platform cost-effective and easy to use. Our support team is always here to help, and we appreciate your feedback about the template duplications—every bit helps us improve! If you ever need assistance or have more insights to share, feel free to reach out. We’re excited to be part of your marketing journey!

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Positive Experience
Smooth integration, quick response time to any questions
Avantages
Very dependable and continues to improve their service and new products
Inconvénients
The only thing at this time would be if there were more reports and an automatic notice when an item out of stock is signed up for
Réponse de Omnisend
Thank you for sharing your positive experience with us! 🌟 We’re glad to hear you find our service dependable and continuously improving. We’re excited to let you know that we’ll be introducing new reporting options soon! If you ever have more questions or need assistance, we’re just a message away!
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Omnisend SMS
My overall experience has been positive, because of it is friendly-use interface
Avantages
Overall, I do like the combine powerful features in straight forward and accessible way, especially for eCommerce looking to scale their marketing efforts.
Inconvénients
The SMS cost: SMS marketing is an excellent feature, it comes with additional costs in certain countries, and those cost can add up quickly if you are relying heavily on SMS alongside email marketing
Réponse de Omnisend
Thank you for your insightful review! We’re delighted to hear you find our features powerful yet accessible—like having a Swiss Army knife for your marketing needs! 🛠️ We understand that SMS costs can add up, and we’re continuously looking for ways to offer the best value for our users. If you have more thoughts to share, we’re all ears!
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Overall good platform gets the job done!
Overall, the platform is mostly good and gets the job done!
Avantages
It gets the job done and it's not too complicated
Inconvénients
Theres still room for improvement. Better importing needed (allow import of tags per row). The editor could improve and a few other things.
Alternatives envisagées
KlaviyoPourquoi choisir Omnisend
I moved to shopify and this was one of the recommended apps/platformsLogiciel antérieur
WooCommercePourquoi passer à Omnisend
better price. Klaviyo got more expensive the more it scaledRéponse de Omnisend
Thanks for your feedback! We’re glad to hear that our platform gets the job done for you. We appreciate your suggestions for improvements—our team is always looking to enhance features like importing and the editor. If you have more ideas, we’re all ears. Happy selling! 🎉
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
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Great Email Marketing for Ecommerce
Avantages
The data and insights it provides on customers, orders, behaviours and experience.
Inconvénients
The limitations with the design templates.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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⭐️⭐️⭐️⭐️⭐️ I would give Omnisend a five star review
Omnisend is such a helpful company when it comes to starting your emailing marketing because they have someone come on a zoom meeting with you to help get it all started.
Avantages
The customer service is off the charts helpful I am very pleased
Inconvénients
There is nothing I really like least because they are just so amazing.
Réponse de Omnisend
Thank you so much for the 5 stars! 🌟 We’re delighted to hear our customer service has impressed you, and it’s great to know that our Zoom onboarding made your email marketing journey easier. We’re always here to keep things user-friendly and helpful!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Best Email Marketing Tool for Shopify
Omnisend is second to none in terms of managing my email campaigns and automations. Once set up, everything just runs smoothly in the background so the majority of our marketing is on auto-pilot.
Avantages
I love Omnisend. Having used it for sveeral years now, it is incredibly intuitive and easy to use. Setting up automations and forms and managing email campaigns in so incredibly easy.
Inconvénients
The email campaigns functionality can be a bit slow to respond. The automations are great once set up, but not very intuitive and difficult to manage and copy over to new automations.

- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excelente herramineta de marketing para principiantes
Para iniciar, no consideraría otro software para mis estrategias de marketing por correo electrónico. El soporte al cliente es rápido, amigable y muy eficaz, con automatizaciones pre configuradas y plantillas de fácil implementación, junto con un curso gratuito de iniciación, contactos útiles y listas de segmentación. ¡Asombroso para principiantes! :D
Avantages
Implementé Omnisend en mi web para la segmentación de contactos y el envío personalizado de email marketing. El soporte técnico fue crucial en la comprensión de las funcionalidades clave y específicas, respaldado por su curso introductorio que me ayudo muuucho a saber como sé usa. Las configuraciones preestablecidas allanaron el camino para una integración fluida y muy rápida.
Inconvénients
Su herramienta de branding automático podría mejorar un poquito más, aunque no es un problema principal para mí como diseñador web. Las plantillas de correo no me entusiasman mucho, pero puedo guardar los diseños preestablecidos para ahorrar tiempo
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Omnisend for emailing is ok
It's been alright but i am locking for a different provider
Avantages
The emails sent to get people to purchase abandoned carts
Inconvénients
Templates arent as nice as some email marketing companies and sometimes it isnt as easy to use
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Super easy to use
Avantages
Great user interface, I found it really easy to use - in particular the design feature.
Inconvénients
Customer service - would be great if there was an option to speak with someone on the phone.
- Secteur d'activité : Édition
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant pendant l'essai gratuit
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Loved the features and the ease of use
Average regarding pricing and email marketing functions. The SMS part makes it peculiar.
Avantages
Well, Omnisend was great to try when I had in mind the idea of also having a little store on my own website. It provides some very helpful features to interact with your customers. I have not used the SMS function, but it sounds promising - if the customers agree to receive SMSs from you, of course.
Inconvénients
The free plan is a bit stingy. They could be a bit more generous, but then I know that would probably increase the burden on the paid plans.
- Secteur d'activité : Recherche
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Brands. Sales. Automatic.
Avantages
It does help your push/force sales based off its automated system set up. It also helps towards branding your emails.
Inconvénients
As far as integration and it’s deliverability rate? It’s not the greatest. I have a huge issue about it’s ability to deliver ALL of my interactions, this is essentially what this specific software is made for.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant pendant l'essai gratuit
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it's a great email marketing tool with a lot of useful features.
Overall though, if you're looking for a powerful email marketing tool with strong automation capabilities, Omnisend is definitely worth checking out.
Avantages
One of its standout features is the ability to automate campaigns based on customer behavior and data, which has helped me save a lot of time and effort. Additionally, its drag-and-drop email builder makes it easy to create visually appealing emails, and the reporting dashboard gives me insights into how my campaigns are performing.
Inconvénients
One downside of Omnisend is that its pricing can be a bit high for businesses on a tight budget. Additionally, while it offers integrations with a variety of e-commerce platforms, it may not be as versatile as some other email marketing tools when it comes to integrations with other types of software.
Catégories connexes
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