Houzz Pro

Avantages

Aucun, je me suis abonnée pour avoir de la visibilité que je n'ai pas eu et j'ai testé les logiciels qui étaient inclus dans mon abonnement : je les ai trouvé basiques et peu pratiques en comparaison avec ceux que j'utilise dans mon activité, sauf le clipper quand il marche. (bcp de bugs)

Inconvénients

Tous.
J'ai souhaité adhérer à Houzz car c'est un annuaire bien référencé sur Google. Pour débuter mon activité, je me suis laissée convaincre par les belles promesses du commercial. Résultat au bout d'une année je n'ai décroché qu'1 seul petit projet à 245€ (et d'ailleurs à la fin de mon abonnement). Je suis persuadée que la plupart des projets que j'ai reçus sont des faux, disons à 80% (spams ou impossible de contacter les demandeurs que ce soit par téléphone, mail et sms). Les autres sont des projets irréalisables soit pas du tout dans mon secteur, soit fantaisistes avec des délais impossibles et/ou des budgets ridicules. Bref je veux bien croire que cela arrive de temps en temps mais pas systématiquement 2 x fois par mois sur tous les projets. Je vous laisse juge.

Avantages

Réseau professionnel, inspirations proposées

Inconvénients

Approche malhonnête, Abonnement renouvelé malgré ma demande de résiliation

Avantages

Aucun avantage. Beaucoup de temps et d'argent perdu.

Inconvénients

Aucun prospect en 2 ans d'abonnement....
Impossible de résilier son contrat malgré un mail confirmant la résiliation de la part de houzz.

Avantages

Ce que j'apprécie sur HOUZZ Pro c'est la possibilité de faire les devis, les factures, les suivis de projets la trésorerie, gestion client

Inconvénients

Ne m'apporte pas de nouveaux clients pour l'abonnement que j'ai et l'abonnement prenait pour moi est trop chère
je n'aime pas non plus les plans et les planches d'ambiance
pour les plans j'utilise homebyme
pour les planches d'ambiance j'utilise canva

Avantages

Le scan 3D est utile quand il ne bug pas.

Inconvénients

Ils vous vendent leur capacité à vous ramener du boulot et quand vous demandez pourquoi rien ne se passe, ils vous expliquent que le problème vient de vous-même même si vous avez respecté à la lettre leur préconisation.

Avantages

? je ne sais pas, la suppression d'avis négatif peut-être pour un professionnel ?!
En revanche pour les clients, c'est pas très bien, ils ont une information erronée sur l'entreprise avec qui ils travaillent.

Inconvénients

Site à fuir de toute urgence !!!
Résiliation d'un abonnement impossible ni sur le site, ni en contactant le support.

Seule solution, faire opposition à la carte bancaire sur laquelle ils prélèvent...

De plus, le site n'est pas utile pour un professionnel, les fonctionnalités proposées sont très limitées et non adaptées à un professionnel.

Et je peux soutenir les mauvais avis précédent sur la suppression des avis négatifs.

Ne vous inscrivez pas, fuyez à grand pas !!!

Avantages

Le seul point positif que je puisse souligner est qu'avant la signature du contrat, ils ont répondu rapidement aux e-mails et ont essayé de rester en contact. Apparemment, ils voulaient signer un contrat dès que possible.

Inconvénients

Je ne vous conseille pas du tout d'utiliser un abonnement à Houzz Pro, puisque ces personnes n'écrivent nulle part que le contrat ne peut pas être annulé. Bien que je vois qu'il peut être résilié et que je leur dis, pour des raisons de santé, à cause de ma grossesse, je demande de commencer le contrat plus tard, ils n'essaient même pas d'entrer dans ma position. C'est arrivé au point où je veux juste annuler mon contrat avec eux et ne jamais les déranger !!! C'est une entreprise terrible qui n'a aucune humanité !!! J'espère qu'eux aussi se retrouveront dans cette situation. Je vais décrire ces noms :[caché sensible contenu]. Le pays doit connaître ses héros.

Avantages

logiciel planche tendance qui favorise le détournement des objets

Inconvénients

La plateforme promet une conciergerie lors de la souscription qui est finalement INEXISTANTE ! Le logiciel de création de planche tendance est très bien mais le reste non. je regrette fortement le contrat avec cette société

Avantages

les images et le service a la clientele

Inconvénients

pas vraiment. Je n'ai pas pris le temps pour observer les points faibles.

Avantages

Simplicity of use. The 3D modeling is very useful.

Inconvénients

Difficultly in finding items in modeling.

Avantages

It is excellent and manages 90% of what we need in our business (and probably 10 additional things that don't pertain to us). It has been reliable and trustworthy for our firm since we opened. We especially love the time tracking and retainer management making the tedious task of billing easy!

Inconvénients

It is expensive - and the additional fees per user make it cost prohibitive to roll out to the whole firm.
Also we wish we could charge the fees for credit cards, but not ACH. We would absorb the 1% for our business, but want to pass the higher fees through to the client.

Avantages

I enjoy it's AI functionality, the intuitive estimating process, the recent addition of the Home Depot pricing and the automation aspect for the client follow-ups.

Inconvénients

I do not appreciate the way it is constantly trying to get me to "secretly" pass on the finance charges to my clients by asking me to raise the markup percent. Your app pushes the payment option so hard and the fees for every little thing add up. I know there is business in banking but this is an estimating CRM style software, the money grab mentality is very disappointing to say the least.

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

User friendly platform. Unparalleled customer service. And basically all the help you could need in operating a trade company.

Inconvénients

I can't think of anything. I say that because there were things we didn't like and Houzz either fixed it or taught us how to use so we learned to like it.

Avantages

Everything I need to run a multifaceted construction business, in one place. Keeps everything organized, and all team members and clients on the same page.

Inconvénients

Learning the necessary order of operations through mistakes and trial and error. I'm struggling with proper invoicing and change orders. How much operating capacity of my computer the program uses (LOTS)

Avantages

LOVE the 3-D layout ability to give my client an impressive walk through and a great way to show changes they request before literally hacking into a wall and them not liking it.

Inconvénients

Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening.

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

I love being able to source and build product selections, then link them to proposals and invoices. I also love being able to send my clients invoices and have them pay directly from the invoice.

Inconvénients

I do not like that the price for pro increased and I still don't have all of the options. I should not have to pay even more each month for ultimate service. $200 / mth is definitely plenty and I've used Houzz for a long time. I also don't like not being able to use my sourced products in renderings yet. This needs to happen by now! The renderings still need a little improving on the visual side, but I do love being able to produce a more photo realistic image. It just takes forever to generate.

Avantages

Visual aids- Time billing reporting. Mood boards and selection boards.

Inconvénients

Glitches. project tracker is very slow. Messages with clients doesn't work 100% of the time and clients get frustrated with us not receiving their messages. Integration with quickbooks isn't seamless, have to watch and check for errors. esp with taxes and rounding.

Avantages

nothing. See the Cons section. They charged me almost $6k for a service I did not want and have not used

Inconvénients

They set me up on a free trial. My sales rep, [sensitive content hidden] intentionally misled me by explaining all costs in terms of monthly cost. Then at the very end, sends a contract that has me paying for the entire year up front. I had multiple conversations with them about how the service was not working out for me during the trial period and how I was going to be using a competitor instead. Rather than cancelling my account, they send me a link to cancel it myself. I fill out the form and forget about it. Months later when doing annual reconciliation of my business, I see I was charged $5,750!! They said they have no record of a cancellation form from me. I have not touched this app or utilized any service since the trial period. When I attempted to work with customer service to get my money back for a service I do not use, they flat out denied me. Shame on me for being in a hurry and not paying attention to that contract I signed. But for the company to show zero flexibility and common sense is unacceptable. Charging someone nearly six thousand dollars for a service they do not use is absolutely insane. Collecting my money on a technicality and not by actually conducting mutual business of money in exchange for services. They displayed to me that they are not a trustworthy company and do not have the ability to look at a situation fairly for their customers, I will absolutely never recommend this company, and in fact will be very actively steering my friends away from this service in the construction company. DO NOT USE THEM. Their competitors are much better, look up other options for construction software.

Avantages

The entire package is a wonderful software for contractors. The estimates look amazing and my clients love them and the client portal.

Inconvénients

The latest update combined the labor and material. Now I can not see what the overall cost of material is for a project.

Avantages

The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money.

Inconvénients

Support is also disappointing.
For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem.

System Speed:
The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields.

Ease of use:
The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate.
This, of course, would result in slow performance.

However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system.

Avantages

Client/Leads module, one of the best I have seen (and I have seen a lot).
Marketing module makes it so easy to create and send campaigns at any level of expertise.
The estimating and take-off module is miles above other software in it's category.
The 3D Floor Plans Tool - so easy to use and the accuracy is awesome, I have wasted so much time playing with tool (and I mean that in a great way.
The interface is very user-friendly and easy to navigate.
Converting the leads to a project is so seamless and easy.
The invoicing module and client interface all top tier.
The schedule module is so easy to use for anyone.
The dashboard is easy to navigate and follow.
Ideabooks & Mood Board are such an awesome feature.
Tasks are also great.

Inconvénients

The "Certification" is very lacking, it doesn't deep dive into any of the modules except the 3D Floor and even that is lacking.

The entering of project "outgoing" money is very lacking.
The financial reporting capabilities is also very lacking.
Have to invite subs and vendors to add them to the projects is aggressive and unnecessary.

Avantages

I was an original Ivy user years ago, and recently came back to Houzz Pro after trying many other interior design software programs that were good, but not great. The 3D room scanner and floor plan generator was what drew me back - it's been such a useful tool! While I don't use Houzz for lead generation or client communication, I do send my clients their portal links to view their project details (selections, moodboards, etc.) live, which has been a great feature.

Inconvénients

The 3D room scanner has glitches; I've noticed that in very large spaces (ie. an open living/dining room in a large A-frame house with 25' h ceilings) the scan was so inaccurate that it was useless. It's also not able to scan new construction (ie. framed-in walls with no drywall).

Avantages

the ability to find anything your looking for as far as design and to know Houz Pro certified contractors are some of the best in the business.

Inconvénients

as it keeps getting simpler and more features are added it's really a 8/10 rn but could be a 10/10 with a few upgrades in the next couple years

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

Houzz Pro is a great place for designers to run their entire business from. We love that we can track everything for each project, invoices, time & expenses, client projects, and more.

Inconvénients

I wish there was a contact management system for prospects.

Alternatives envisagées 

Pourquoi choisir Houzz Pro 

Logiciel antérieur 

Pourquoi passer à Houzz Pro

Avantages

I've found the online chat feature on Houzz to be incredibly helpful. It's become my go-to whenever I have questions while browsing the platform.

Inconvénients

Several features that I believe should be standard offerings are either absent or require cumbersome workarounds within the Houzz platform. Despite being assured that user feedback is integral to driving improvements, none of the suggestions I've provided have been implemented to date.