Houzz Pro

Avantages

Aucun, je me suis abonnée pour avoir de la visibilité que je n'ai pas eu et j'ai testé les logiciels qui étaient inclus dans mon abonnement : je les ai trouvé basiques et peu pratiques en comparaison avec ceux que j'utilise dans mon activité, sauf le clipper quand il marche. (bcp de bugs)

Inconvénients

Tous.
J'ai souhaité adhérer à Houzz car c'est un annuaire bien référencé sur Google. Pour débuter mon activité, je me suis laissée convaincre par les belles promesses du commercial. Résultat au bout d'une année je n'ai décroché qu'1 seul petit projet à 245€ (et d'ailleurs à la fin de mon abonnement). Je suis persuadée que la plupart des projets que j'ai reçus sont des faux, disons à 80% (spams ou impossible de contacter les demandeurs que ce soit par téléphone, mail et sms). Les autres sont des projets irréalisables soit pas du tout dans mon secteur, soit fantaisistes avec des délais impossibles et/ou des budgets ridicules. Bref je veux bien croire que cela arrive de temps en temps mais pas systématiquement 2 x fois par mois sur tous les projets. Je vous laisse juge.

Avantages

Réseau professionnel, inspirations proposées

Inconvénients

Approche malhonnête, Abonnement renouvelé malgré ma demande de résiliation

Avantages

Aucun avantage. Beaucoup de temps et d'argent perdu.

Inconvénients

Aucun prospect en 2 ans d'abonnement....
Impossible de résilier son contrat malgré un mail confirmant la résiliation de la part de houzz.

Avantages

Ce que j'apprécie sur HOUZZ Pro c'est la possibilité de faire les devis, les factures, les suivis de projets la trésorerie, gestion client

Inconvénients

Ne m'apporte pas de nouveaux clients pour l'abonnement que j'ai et l'abonnement prenait pour moi est trop chère
je n'aime pas non plus les plans et les planches d'ambiance
pour les plans j'utilise homebyme
pour les planches d'ambiance j'utilise canva

Avantages

Le scan 3D est utile quand il ne bug pas.

Inconvénients

Ils vous vendent leur capacité à vous ramener du boulot et quand vous demandez pourquoi rien ne se passe, ils vous expliquent que le problème vient de vous-même même si vous avez respecté à la lettre leur préconisation.

Avantages

? je ne sais pas, la suppression d'avis négatif peut-être pour un professionnel ?!
En revanche pour les clients, c'est pas très bien, ils ont une information erronée sur l'entreprise avec qui ils travaillent.

Inconvénients

Site à fuir de toute urgence !!!
Résiliation d'un abonnement impossible ni sur le site, ni en contactant le support.

Seule solution, faire opposition à la carte bancaire sur laquelle ils prélèvent...

De plus, le site n'est pas utile pour un professionnel, les fonctionnalités proposées sont très limitées et non adaptées à un professionnel.

Et je peux soutenir les mauvais avis précédent sur la suppression des avis négatifs.

Ne vous inscrivez pas, fuyez à grand pas !!!

Avantages

Le seul point positif que je puisse souligner est qu'avant la signature du contrat, ils ont répondu rapidement aux e-mails et ont essayé de rester en contact. Apparemment, ils voulaient signer un contrat dès que possible.

Inconvénients

Je ne vous conseille pas du tout d'utiliser un abonnement à Houzz Pro, puisque ces personnes n'écrivent nulle part que le contrat ne peut pas être annulé. Bien que je vois qu'il peut être résilié et que je leur dis, pour des raisons de santé, à cause de ma grossesse, je demande de commencer le contrat plus tard, ils n'essaient même pas d'entrer dans ma position. C'est arrivé au point où je veux juste annuler mon contrat avec eux et ne jamais les déranger !!! C'est une entreprise terrible qui n'a aucune humanité !!! J'espère qu'eux aussi se retrouveront dans cette situation. Je vais décrire ces noms :[caché sensible contenu]. Le pays doit connaître ses héros.

Avantages

logiciel planche tendance qui favorise le détournement des objets

Inconvénients

La plateforme promet une conciergerie lors de la souscription qui est finalement INEXISTANTE ! Le logiciel de création de planche tendance est très bien mais le reste non. je regrette fortement le contrat avec cette société

Avantages

les images et le service a la clientele

Inconvénients

pas vraiment. Je n'ai pas pris le temps pour observer les points faibles.

Avantages

Having Houzz Pro has been invaluable as a new business owner who changed industries. It had helped me feel like I have the tools to operate and offer services

Inconvénients

The design components like selection boards and items clients really want to see is not as easily accessed on mobile

Avantages

User friendly platform. Unparalleled customer service. And basically all the help you could need in operating a trade company.

Inconvénients

I can't think of anything. I say that because there were things we didn't like and Houzz either fixed it or taught us how to use so we learned to like it.

Avantages

LOVE the 3-D layout ability to give my client an impressive walk through and a great way to show changes they request before literally hacking into a wall and them not liking it.

Inconvénients

Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening.

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

I like how we are now able to more easily group products on clients proposals

Inconvénients

The approve and decline function on the proposals. We ask clients to go in and approve and decline and then let us look over it so we'd like to be able to do that in real time without them having to click submit.

Avantages

Takeoff Software is ok for what I use it for.

Inconvénients

Glitchy at times and price increase. Better options for doing take off for the same price.

Avantages

nothing. See the Cons section. They charged me almost $6k for a service I did not want and have not used

Inconvénients

They set me up on a free trial. My sales rep, [sensitive content hidden] intentionally misled me by explaining all costs in terms of monthly cost. Then at the very end, sends a contract that has me paying for the entire year up front. I had multiple conversations with them about how the service was not working out for me during the trial period and how I was going to be using a competitor instead. Rather than cancelling my account, they send me a link to cancel it myself. I fill out the form and forget about it. Months later when doing annual reconciliation of my business, I see I was charged $5,750!! They said they have no record of a cancellation form from me. I have not touched this app or utilized any service since the trial period. When I attempted to work with customer service to get my money back for a service I do not use, they flat out denied me. Shame on me for being in a hurry and not paying attention to that contract I signed. But for the company to show zero flexibility and common sense is unacceptable. Charging someone nearly six thousand dollars for a service they do not use is absolutely insane. Collecting my money on a technicality and not by actually conducting mutual business of money in exchange for services. They displayed to me that they are not a trustworthy company and do not have the ability to look at a situation fairly for their customers, I will absolutely never recommend this company, and in fact will be very actively steering my friends away from this service in the construction company. DO NOT USE THEM. Their competitors are much better, look up other options for construction software.

Avantages

Nothing. Can't think of one good thing about Houzz Pro.

Inconvénients

Complete lack of customer service, we are paying for Houzz pro to get leads but they rarely if ever send leads, and when they do the leads are awful.

Avantages

I liked the idea of getting more customers and growing my business. That did not happen in reality.

Inconvénients

They would not allow me to cancel my account mid term and kept charging me monthly. The subscription cost more than the amount of business gained in the 2 years i had the service.

Avantages

Easy to use, cost effective, client focused success

Inconvénients

Take off program seems limited, more. Difficult to use

Avantages

simplicity and design aspect for our company

Inconvénients

nothing at the moment, everything seems to be fine

Avantages

The estimating feature. We love the options we can adjust to customize our estimates to fit our business's needs.

Inconvénients

That the estimates can't be permanently locked for the clients. The estimate is a live link so if you don't change the settings back before a client re-clicks the link, they can see all your internal prices. Also, the floorplan layout is great but lacking in options for finishes and it would be lovely to have a deck/screen porch feature.

Avantages

What I like the most is that I can manage the entire project from one platform. I definitely don't use all the features provided, like the 3D drawing, because it's a bit basic for my line of work, but everything else is great.

Inconvénients

What I like the least is that they keep updating the software, which doesn't carry through all the projects. For example, an older project will look different (action buttons in different locations)from the newer ones. Now you are going back and forth, spending time finding what you need.

Avantages

I've found the online chat feature on Houzz to be incredibly helpful. It's become my go-to whenever I have questions while browsing the platform.

Inconvénients

Several features that I believe should be standard offerings are either absent or require cumbersome workarounds within the Houzz platform. Despite being assured that user feedback is integral to driving improvements, none of the suggestions I've provided have been implemented to date.

Avantages

I was an original Ivy user years ago, and recently came back to Houzz Pro after trying many other interior design software programs that were good, but not great. The 3D room scanner and floor plan generator was what drew me back - it's been such a useful tool! While I don't use Houzz for lead generation or client communication, I do send my clients their portal links to view their project details (selections, moodboards, etc.) live, which has been a great feature.

Inconvénients

The 3D room scanner has glitches; I've noticed that in very large spaces (ie. an open living/dining room in a large A-frame house with 25' h ceilings) the scan was so inaccurate that it was useless. It's also not able to scan new construction (ie. framed-in walls with no drywall).

Avantages

Love that it has the option to provide a well rounded service from start to finish in handling clients from lead stage, to design, quotation proposals and build management. Not many options out there that combine design and construction components in one program.

Inconvénients

Leads that come through are hit and miss. A lot of scam leads. However, have had some very successful leads.

Needs little better handling and efficiency across the system and better user friendly interface for the app.

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

Houzz Pro Review has helped me streamline my small business, making proposals and invoicing simple.

Inconvénients

Not a lot of help in the beginning. I asked for a walkthrough in setting up my account and was basically told to go look at training videos. I felt like they were all over me, hounding me when they thought I might use the software for website and marketing but when it turned out I only wanted the project management software the customer service fell off real quickly.

Alternatives envisagées 

Pourquoi choisir Houzz Pro 

Pourquoi passer à Houzz Pro