Houzz Pro

Avantages

Le scan 3D est utile quand il ne bug pas.

Inconvénients

Ils vous vendent leur capacité à vous ramener du boulot et quand vous demandez pourquoi rien ne se passe, ils vous expliquent que le problème vient de vous-même même si vous avez respecté à la lettre leur préconisation.

Avantages

Simplicity of use. The 3D modeling is very useful.

Inconvénients

Difficultly in finding items in modeling.

Avantages

I enjoy it's AI functionality, the intuitive estimating process, the recent addition of the Home Depot pricing and the automation aspect for the client follow-ups.

Inconvénients

I do not appreciate the way it is constantly trying to get me to "secretly" pass on the finance charges to my clients by asking me to raise the markup percent. Your app pushes the payment option so hard and the fees for every little thing add up. I know there is business in banking but this is an estimating CRM style software, the money grab mentality is very disappointing to say the least.

Alternatives envisagées 

Procore et Bluebeam Revu

Pourquoi passer à Houzz Pro

The price for the functionality fit my budget and need at the time. My business is small and only need this software for residential, any commercial construction is bid differently.

Avantages

User friendly platform. Unparalleled customer service. And basically all the help you could need in operating a trade company.

Inconvénients

I can't think of anything. I say that because there were things we didn't like and Houzz either fixed it or taught us how to use so we learned to like it.

Avantages

Everything I need to run a multifaceted construction business, in one place. Keeps everything organized, and all team members and clients on the same page.

Inconvénients

Learning the necessary order of operations through mistakes and trial and error. I'm struggling with proper invoicing and change orders. How much operating capacity of my computer the program uses (LOTS)

Avantages

LOVE the 3-D layout ability to give my client an impressive walk through and a great way to show changes they request before literally hacking into a wall and them not liking it.

Inconvénients

Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening.

Alternatives envisagées 

Jobber

Pourquoi passer à Houzz Pro

We wanted the 3D layout. My recommendation to anyone at this point is to go with Jobber and myDoma for the walk through and layouts. SO much of a better experience, better QBO integration, better customer service AND the two combined are cheaper.

Avantages

The entire package is a wonderful software for contractors. The estimates look amazing and my clients love them and the client portal.

Inconvénients

The latest update combined the labor and material. Now I can not see what the overall cost of material is for a project.

Avantages

The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money.

Inconvénients

Support is also disappointing.
For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem.

System Speed:
The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields.

Ease of use:
The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate.
This, of course, would result in slow performance.

However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system.

Avantages

Client/Leads module, one of the best I have seen (and I have seen a lot).
Marketing module makes it so easy to create and send campaigns at any level of expertise.
The estimating and take-off module is miles above other software in it's category.
The 3D Floor Plans Tool - so easy to use and the accuracy is awesome, I have wasted so much time playing with tool (and I mean that in a great way.
The interface is very user-friendly and easy to navigate.
Converting the leads to a project is so seamless and easy.
The invoicing module and client interface all top tier.
The schedule module is so easy to use for anyone.
The dashboard is easy to navigate and follow.
Ideabooks & Mood Board are such an awesome feature.
Tasks are also great.

Inconvénients

The "Certification" is very lacking, it doesn't deep dive into any of the modules except the 3D Floor and even that is lacking.

The entering of project "outgoing" money is very lacking.
The financial reporting capabilities is also very lacking.
Have to invite subs and vendors to add them to the projects is aggressive and unnecessary.

Avantages

the ability to find anything your looking for as far as design and to know Houz Pro certified contractors are some of the best in the business.

Inconvénients

as it keeps getting simpler and more features are added it's really a 8/10 rn but could be a 10/10 with a few upgrades in the next couple years

Alternatives envisagées 

SketchUp

Pourquoi passer à Houzz Pro

because Houzz has something that others don't. Mostly all tied into one.

Avantages

I like the project through put taking it from Preston to complete

Inconvénients

It is very one dimensional. The takes are mediocre at best for exteriors.
Customer service has been poor since I have bought the subscription.

Avantages

This is an easy to use and intuitive application that has helped to streamline and concentrate tasks in my business.

Inconvénients

I have found some modules to be oversimplified.

Avantages

Houzz provides good support to new business owners from how to get leads to how to manage and track projects. They set up the business owner with an account manager and the person I get to work with, [sensitive content hidden] is very knowledgeable and helpful at the time of making marketing decisions. I have enjoyed how easy it is to manage my website through houzz. From the design of it to the content that goes on it, I can change things myself at any time or request the support from a houzz specialist to advise me on what would work best. Houzz also has packages that help you expose your company at a local (city) and nation wide levels.

Inconvénients

Houzz offers the option to buy marketing packages that expose you to different cities through adds but it doesn't offer the direct purchase of leads. You get to pick the level of exposure you want to pay for and this gets measured by clients interactions with company's houzz portal or website. I find this challenging specially if you are just beginning to build a brand/company, and although I have been satisfied so far with their service, I wish they offered the option to purchase leads in the future. I think this would help diversify their product and help business owners have more tools of generating new clients.

Avantages

Takeoff software is great. We mainly use it for digitizing plans for takeoff purposes. I need to learn how to integrate it in to the estimating part and project management but have not been able to learn that yet. The learning curve is a bit difficult if I am not able to directly communicate with a technician. It can be difficult to speak with someone when you need it to answer a question quickly.

Inconvénients

I like all of the what house pro does but I need to learn to use all aspects of the software as we mainly only utilize the takeoff part of it.

Avantages

I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development.

Inconvénients

API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities.

Alternatives envisagées 

SketchUp

Pourquoi passer à Houzz Pro

All in one solution with easy built in integrations and that I already use the home depot system which is built into this software.

Avantages

The ability to interact with my colleagues, shareholders and clients on Houzz has been an invaluable experience which has helped us deliver to our clients a more transparent view of the design and build process. Being able to illustrate my design concepts and calculate take offs in one platform has given me a substantial improvement on efficiency, allowing myself and my team to complete a greater number of projects to the same and even higher standard of care. Not only this, but the ability to amalgamate our scheduling and budget into the same platforms allows all of our team access to the information they need without having to search multiple platform or documents for the information they need.

Inconvénients

Like every software, there is a learning curve. Thankfully, due to its simple and accessible interface, becoming familiar with Houzz Pro doesn't take nearly as long to become well versed in compared to other similar software. There are some softwares that are highly customizable which is nice but can take a long time to set up. While Houzz Pro doesn't have that level of highly customizable options, it does allow you to get started faster and re-orient your use of the platform in the future.

Avantages

-Software for bids is easy to use
-Gives a nice detailed lay-out for customers to understand

Inconvénients

-Poor value for the money spent.
-Most leads never respond via phone, text messages, app messages, thru app calls, emails or any other way.
-Account managers phones when call are ALWAYS busy.
-Some of the rudest staff when you ask for help on constituent issues with Houzz.
-They tell you things you want to hear (such as having pricing for all materials that i use list) I asked very detailed questions about what i was looking for and many parts were not true

Avantages

We were originally sold on the concept of Houzz Pro and what it could suppossedly provide but this excitement for a potential solution for our company turned into disappointment. The service was lackluster, product underperformed, features were promised and never supplied. Basically we were lied to from the beginning.

Inconvénients

At this point in our contract with houzz pro, I would say that we are completely over this product and company. DO NOT USE THEM. They lied to use regarding the extent of the products capabilities and when asked if we could cancel the service due to lack of product capabilities, we were told that it was not possible.

Avantages

Comprehensive set of features can work for most small businesses of varying focus within the building industry

Inconvénients

Tools lacked the depth to be top-tier options in the space. While the breadth of the tools is great, being able to do more with each individual tool would be welcome.

Avantages

Nothing. Can't think of one good thing about Houzz Pro.

Inconvénients

Complete lack of customer service, we are paying for Houzz pro to get leads but they rarely if ever send leads, and when they do the leads are awful.

Avantages

Integration, estimates, leads, accounting, 3d floor plans

Inconvénients

Quality of leads is very poor, I'm been with houzz for the past 4 years and haven't done any job

Alternatives envisagées 

QuickBooks Online

Pourquoi passer à Houzz Pro

Leads Management, floor plan tool, project management

Avantages

With Houzz Pro I'm able to manage my customers and projects with efficiency and stay highly organized. Using the takeoffs side of the program I have been able to develop standards in my estimating and templates to speed up the process.

Inconvénients

The customer section is built for working with one client per project. I'm a deconstruction subcontractor that works with big General contractors that have multiple project managers, and estimators that I work with. That part gets complicated for me at times.

Avantages

The estimating feature. We love the options we can adjust to customize our estimates to fit our business's needs.

Inconvénients

That the estimates can't be permanently locked for the clients. The estimate is a live link so if you don't change the settings back before a client re-clicks the link, they can see all your internal prices. Also, the floorplan layout is great but lacking in options for finishes and it would be lovely to have a deck/screen porch feature.

Avantages

Integration with marketing, design tools.

Inconvénients

It is slow, it does not have a lot of integrations, or access to use APIs, webhooks and other type of data for sales as well as it needs better time management and cost management features like geotagging for time slip.

Avantages

The versatility of it is one that I often share with my colleagues. From the Room Scanner to the Scheduling. It really aims to be an end-to-end user product for managing a project full cycle.

Inconvénients

That I have to purchase multiple seats for each user in my organization. I would like if it had the option to link items in my estimate to industry pricing or to connect with certain vendors or a pricing matrix such a Home Depot etc. Also there are times when I outsource my takeoff and estimating and i get my data back in excel - It would be great if Houzz was setup to parse the data from some columns so I can send the estimate from the Houzz platform.

Alternatives envisagées 

Procore

Pourquoi passer à Houzz Pro

I was already enrolled and satisfied with the service I was getting.