Houzz Pro

Avantages

? je ne sais pas, la suppression d'avis négatif peut-être pour un professionnel ?!
En revanche pour les clients, c'est pas très bien, ils ont une information erronée sur l'entreprise avec qui ils travaillent.

Inconvénients

Site à fuir de toute urgence !!!
Résiliation d'un abonnement impossible ni sur le site, ni en contactant le support.

Seule solution, faire opposition à la carte bancaire sur laquelle ils prélèvent...

De plus, le site n'est pas utile pour un professionnel, les fonctionnalités proposées sont très limitées et non adaptées à un professionnel.

Et je peux soutenir les mauvais avis précédent sur la suppression des avis négatifs.

Ne vous inscrivez pas, fuyez à grand pas !!!

Avantages

logiciel planche tendance qui favorise le détournement des objets

Inconvénients

La plateforme promet une conciergerie lors de la souscription qui est finalement INEXISTANTE ! Le logiciel de création de planche tendance est très bien mais le reste non. je regrette fortement le contrat avec cette société

Avantages

Simplicity of use. The 3D modeling is very useful.

Inconvénients

Difficultly in finding items in modeling.

Avantages

the ability to find anything your looking for as far as design and to know Houz Pro certified contractors are some of the best in the business.

Inconvénients

as it keeps getting simpler and more features are added it's really a 8/10 rn but could be a 10/10 with a few upgrades in the next couple years

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

I think what I like the most is the customer service and support . It make me feel safe that even if o don’t l ow how to use something I have someone behind and very personal

Inconvénients

I feel it’s expensive for someone who doesn’t have the flow of clients and you get feel unsecured on how to keep paying Because You Are Under Contract That You Can Not end

Avantages

We were originally sold on the concept of Houzz Pro and what it could suppossedly provide but this excitement for a potential solution for our company turned into disappointment. The service was lackluster, product underperformed, features were promised and never supplied. Basically we were lied to from the beginning.

Inconvénients

At this point in our contract with houzz pro, I would say that we are completely over this product and company. DO NOT USE THEM. They lied to use regarding the extent of the products capabilities and when asked if we could cancel the service due to lack of product capabilities, we were told that it was not possible.

Avantages

I like how we are now able to more easily group products on clients proposals

Inconvénients

The approve and decline function on the proposals. We ask clients to go in and approve and decline and then let us look over it so we'd like to be able to do that in real time without them having to click submit.

Avantages

From a software perspective the platform seems fine. We evaluated it for use but decided not to proceed with a purchase. Unfortunately, due to an administrative oversight, we failed to cancel the free trial and have been being billed for the past 12 months for a product that we neither used, needed nor wanted. After attempting to contact the company - they refused to process any refund or cancel the subscription. So they continue to bill us. As a small business this is a non-trivial expense. Very unethical business practice.

Inconvénients

Houzz pro has demonstrated deplorable & predatory business practices. While we respect their prerogative to adhere to every letter of their trial policy - we find their practice to be extremely unethical. After contacting them to inform them that there was an oversight in the cancellation of the subscription - they refused to stop billing us for the product, even though we never used it beyond the trial date. We are a small business and this is not a trivial expense. As a business, they certainly have the ability to practice ethically and cancel subscriptions in the cases of administrative oversight, given evidence that the product was never used beyond the trial date. Throwing their hands in the air and pointing to the policy as though they are powerless to do anything is extremely disappointing. Even if they kept the payments for the first few months of the oversight and then canceled the subscription, that would have been acceptable.

Avantages

Our organization moved from another system to Houzz Pro primarily for the ease of use for the field team members. The one stop shop

Inconvénients

not the same capabilities on the app vs desktop version.

Avantages

The one stop shop solution for construction project management, from lead to takeoff to negotiation to closing to completing the project.

Inconvénients

we sometimes get leads that are very hard to get a hold of.

Avantages

Definitely my favorite software tool is the ease of creating product spec sheets. I also like that the client can interact on the platform approving and disapproving products.

Inconvénients

- The client usually doesn't have time, so the least I liked so far is that the mobile application doesn't work the same as the desktop version. Even for me when I am working outside my desktop and I need quick access it is not possible, for example you cannot access 100% of the dashboard from the app, the board products do not appear in the mobile app.
- The client does not have access to the product links unless I manually copy the link into the description.

Avantages

Honestly there really wasn't anything outstanding about Houzz Pro. If the services, they sold us on would have worked it would be an ok CRM but a lot of it was useless. Lack of being able to show elevations,

Inconvénients

Glitches in the system. System very slow. Inability to organize files and access them in a quick manner. Lack of knowledge of customer service. Lack of response for helping through our issues. Lack of wanting to resolve our dispute. Ignoring our desire to cancel and threaten with collections.

Avantages

Take off feature, and the online estimates.

Inconvénients

Did not integrate with Quickbooks, Employee Clock in/clock out feature did not work properly, 3D rendering software was glitchy and not user friendly, no way to capture allowances for finishing selections, pricing increase was over 400% after first year.

Avantages

I love the estimate and invoicing features. I also really like the floor plan feature.

Inconvénients

It has a very steep learning curve. I’ve used it for over six months and am still learning how to use it.

Alternatives envisagées 

Pourquoi passer à Houzz Pro

Avantages

How it captures every step of the construction management process in a fluid platform

Inconvénients

Literally nothing. It is a great all around software and has tons of layers.

Avantages

Like that its pretty comprehensive and that you don't have to utilize multiple softwares for different tasks. They are spending a lot on R&D to beef up the software.

Inconvénients

no P+L, the integration with Quickbooks is unreliable. The financial reporting regarding sales tax needs more detail so I can see what's rolling up to that number. Task management isn't there yet.

Avantages

Very easy to use program. Combines a lot of great tools to help with creating renderings/mood boards/pricing all in one place. As a new company this was the best option for what we needed to start out.

Inconvénients

So far everything has been great and I haven't had any issues while still figuring all the features out.

Avantages

User Friendly, easy to use on multiple platforms

Inconvénients

When there is no internet connection it kind of lake from having an offline content

Avantages

I use it mostly for invoicing and project management for clients. It has helped keep me so much more organized and efficient!

Inconvénients

The moodboards- I wish I could source photos from my trade accounts particularly for the 3D walk through would be so useful.

Avantages

It's really easy to navigate and use, and every tutorial is really easy to understand!

Inconvénients

Nothing I'm really unsatisfied with looking forward to using it more in the future.

Avantages

When working efficiently, its a good product.

Inconvénients

I have never won a project through Houzz Leads but win all other leads through other avenues.

Avantages

I like the kitchen, layout tools for cabinetry

Inconvénients

I find Houzz Pro to be cumbersome, and seems to lack common stock options.

Avantages

N/A - (for the service that I intended to use this platform, I did not find any positives as I did not get any leads, therefore for me, no pros.

Inconvénients

Despite being a customer of Houzz since early beginnings in London from 2017, I have to say that I always found the Houzz platform very useful, somewhat like you would Facebook if you will. Enjoyable tool that definitely does not need to be paid, but can somewhat benefit. However I have for long considered opting for the advertising on their platform as it promised alluring client leads that would be coming and I would get more business, who would not want that?
Sadly, long story short after almost 10 months of service and receiving 3 measly leads that were not even for the service that we provide, I have to conclude that this was (and sadly still is!!!) a complete waste of money for us. We have not go one good lead where we could generate any revenue. I was being told that the "magical system of Houzz" requires at least 6 months commitment which is why they try to lock you in for 12 months. Needless to say, this is purely so they can get the profit that they need for running their ads, and 6 months did not change anything. I am extremely disappointed as a frequent user of their platform prior this membership I was quite happy, even though we have never received any leads directly I was glad to promote our work. However now, when paying for this service in a locked 12 month contract and still getting the same amount of leads - NONE than before, I really feel repulsed by the platform, that does not bring me anything just invoices.

I hope that anyone who is on the fence and is thinking about their services, thinks 10x times before going ahead. Remember, you are singing for 12, very, looong months of invoices with abosutely 0% change of getting anything in return.

Hope this helps someone, like I wish someone would have told me beforehand.

All the best
Dom

Avantages

EAS OF USE AND LEADS AS WELL AS ABILITY TO SHOWCASE WHATWE GAVE DINE FOR CLIENTS

Inconvénients

DIFFICULTY LAUNCHING WEB SITE MAINKY BUT THATS IT

Avantages

Create invoices and keep track of estimates and sales.

Inconvénients

It can be a little complicated to use, little training avaliable.