Gem

Avantages

Gem is perfect tool for reach outs and sourcing, especially for a big team to follow who has approached candidates in past or perhaps they have already been in the process. I havent use mach pipeline and status functions.

Inconvénients

That I need to download pdf to move candidate to GEM

Avantages

I liked the ease of use and seamless set-up for automated workflows and candidate management. I also love that we can create campaign and keep candidates engaged through email campaigns.

Inconvénients

I don't have any dislikes, I would have to explore more features in depth.

Avantages

I really like that Gem makes it easy to track my outreach stats and pipeline.

Inconvénients

I wish that you were able to send LinkedIn messages directly through gem rather than setting sequences for LI messages and having to go back and send manually. It feels clunky at this stage still.

Avantages

Gem makes it so easy to create projects and build talent pipelines using the Gem extension.

Inconvénients

I sometimes have issues with boolean searches not yielding results. A simple refresh usually does the trick

Avantages

Super helpful in terms of keeping track of candidates and standardizing workflows.

Inconvénients

I personally feel like the interface looks a little jumbled at times. Additionally, I wish there was a way to remove people that you have already hired at your company from the candidate search.

Avantages

Categorizing prospects into projects, automatic detection of whether they replied to outreaches, the sequence/outreach automation is great, the data analytics seem helpful too though I haven't spent much time on it.

Inconvénients

I had to troubleshoot with tech support about correctly counting prospects as converted to candidates since at first it wasn't doing that for all candidates that were in our ATS, but it seems to have self-corrected or been corrected by support. I'd make it a little easier to add notes about candidates and make them visible on the project columns, and also make a way to manually mark as converted to candidate on the ATS (maybe by linking on the ATS) if it doesn't automatically detect. Also I'm not sure why I sometimes have to manually add in a prospects info when adding to Gem from Linkedin, but if that could be better automated that could save time and make sourcing less burdensome.

Avantages

I like that Gem has a strong database of email addresses that they verify, their reporting and analytics is very useful for identifying bottlenecks in the recruiting & sourcing process, reviewing top of funnel metrics for the team, and measuring template effectiveness when reaching out to candidates.

Inconvénients

I believe the user interface is a bit clunky and could honestly use a design make-over.

Avantages

Some of the most helpful features for me when using Gem, is the data and analytics it provides. It's impressive how it can break down analytics based on stages in sequences, projects, and also gives you freedom to build custom reports, as needed (per recruiter, per job, timeline basis, etc).

Inconvénients

One of the things I wish Gem did contain was the 'interested/not interested/reach out later' options in the project view. It has it in the sequence view, but not for projects. I find that this would be very helpful as sometimes there is a lot of people in a project that don't necessarily get added to a sequence as Gem was unable to populate an email for them; if that's the case, then I typically proceed to send this person an inMail or a connection request on LinkedIn along with a message. It would be good if we can track their responses in the project view as well to also see how many people IN TOTAL are responding, not responding, etc.

Avantages

I've been sourcing for 22 years and I always prayed / hoped / wished there was a tool that would make my life easier. Gem is that tool.
It's fast - you can upload a candidate from Linkedin, throw it in a project folder, throw it in a prospect req in GH, find a personal email address, write a personalized email and have it go into an automated followup sequence that will follow up for the rest of time if you want it to. And I can do all that in about 30 seconds. It's amazing.
I can see who is opening my email, who is clicking on my links, who is replying, and who is interested.
I can send emails as my boss with his real email address.
I can see all my metrics and monitor my conversation rates.
For candidates that never replied in the past, I can easily through them into a new sequence and continue reaching out.
Its an amazing tool!

Inconvénients

I've been begging [SENSITIVE CONTENT] to build an ATS but he won't do it. :(

Avantages

My favorite thing about Gem is that it integrates with my ATS system as well as LinkedIn Recruiter. I am able to see if my colleagues have added a potential candidate to a project or reached out to them. Reaching out to the same candidates provides a bad experience. Gem uses personal email addresses which adds a personal touch when reaching out. I also love the fact that I can set up dates/times for messages to go out, 5 and 6 days after each message. This feature is customizable and the analytics prove that candidates will respond even on the third try. With Gem, you don't have to worry about anything, your email sequences are scheduled once you send out your first message. It's a wonderful tool that has helped me find great passive candidates for my roles.

Inconvénients

I would say there are many times where the email address is incorrect or is no longer in use. My solution to that is to send an introductory message through LinkedIn (only once) and then send the full sequence in Gem that way you are hitting both sides in case the individual does not have an email.

Avantages

For someone not super tech savvy, this was very user-friendly and well organized. It's extremely helpful in collaborating with my team and keeping track of our candidates and their status.

Inconvénients

We are moving from Google to Outlook, and in the middle of this integration some of our sequences are not being stopped when a candidate responds, unless we log into Gem separately to mark them as replied.

Avantages

I love that you can track who has opened your messages, clicked on your links, email got bounced, etc. It really helps to target people so that they can actually view your message. This is essential to recruiting since half the battle is getting your message to the candidate in the first place.

Inconvénients

I think the filters could be more easily used. I am often trying to filter and not sure the EXACT words used to filter through my candidates. Having a go-to list would be great. Ex: unopened, read, etc.

Avantages

Gem has made sourcing so much simpler, our ability to track our pipeline very simple, and I can look through my statistics and make adjustments based on the data. It's very easy to use, I've been able to teach my peers and hiring managers how to use and implement within 30 minutes and have them up and running! It integrates with Greenhouse very easily. The ability to nurture email campaigns to candidates is the best I've ever found.

Inconvénients

Occasionally the data can be incorrect, but that is one of the only cons about gem. I wish we could see the likely hood of a candidate to respond would be helpful moving forward. I also wish it would allow for an easier scheduling method for inmails and the ability to mark those in your response rates.

Avantages

When I switched over to Gem 3 years ago, It eliminated about 3 additional tools from my process, thusly saving me time and brain power. I no longer have to leave a linkedIn profile to source and recruit effectively. The product also now has a very robust and powerful search function within their app that allows me to not even have to use LinkedIn for several days at a time. I can stay within gem.com and create custom automated messages that I know will sync well with my ATS for ease of mind in data integrity.

Inconvénients

The design, both within the app and the widget, can be a bit "cumbersome;" however, I know that they have made some recent hires in that area and I have already seen some great improvements.

Avantages

The two features that I like the most about Gem is the automation of the email campaign that save a lot of time in terms of candidate contact and the reports I can download to track team performance. Is very easy to read, understand and really helpful for our recruitment duties.

Inconvénients

There's no way to share a project with my external clients, as an agency is a big deal cause I have to add the candidates to other document/platform to share with external stakeholder.

Avantages

The product is extremely easy to use and integrates seamlessly with Greenhouse. One of my favorite features is the ability to set up my sequences ahead of time. Additionally, the analytics on response response rates, sequences is unlike any other product I've used in my 10+ years of sourcing. The user interface is extremely well designed.

Inconvénients

I'd be interested in seeing any other analytics that might be market related.

Avantages

A very intuitive tool that allows you to stay in your workflow in LinkedIn while building pipeline and talent pools. Well priced and consistently improving over time.

Inconvénients

The analytics are much improved, however there are filters that cannot be implemented often times at a department or team level. It would be ideal if there were more automated ways to highlight and autofill parts of a person's profile.

Avantages

I use the projects and sequences daily. They are an incredibly powerful way to coordinate outreach across myself and my hiring team. They are a force multiplier in terms of our outreach. Also the ability to visualize our talent pipeline is incredible.

Inconvénients

I honestly don't have complaints about it. I know that sounds made up. There are features I haven't used much, like prospecting, but it does most of the things I want from it seamlessly.

Avantages

Achieving superb response rate thanks to the sequences and how easy they are to set up. Not only it allows personalisation at scale, but it also gives you the tools to send highly personalised messages. Their reporting and analytics tool has saved me lots of time and is well-rounded in terms of the info that you can download from candidates.

Inconvénients

There are mainly 2 things that I would love for them to improve:
Making sure that the email that gem is showing is actually the email of the candidate (would be nice to know how it was generated to double check).
It would be great if you could select candidates from a peoject/sequence and only download the info of those.

Avantages

I love how it integrates w/Greenhouse (our ATS) to see if the candidate is already engaged with us

Inconvénients

Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather than LIR.

Alternatives envisagées 

Avantages

The technology offers a great dashboard experience for producing reports for our internal clients, they are easy to set up and share. We also use the technology to source, send sequenced messages, and manage a passive candidate pool. Great software, I would highly recommend it!

Inconvénients

There are still some features that are in production or haven't made it to this state, but there are only a few of these situations. On one or two occasions, we've asked for enhancements our Account Manager/Tech Lead took our feedback and shared it with their Engineering team. To my surprise, our request made it into production and 2 weeks later the feature was created in the product. I'm super happy with the partnership and response from GEM.

Avantages

I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to iterate on our strategies. Lastly, the reports are great to view recruiting pipeline health.

Inconvénients

Whenever I think of something that could be improved on the team is quick to help me find the solution. I really enjoy partnering with their CS team.

Avantages

- It's easy to send messages, engage with candidates by setting up reminders. Also, great analytics data.

Inconvénients

The only feature that is missing is adding information when a prospect accepts the invitation to connect on LinkedIn. It has to be added as an InMail instead of using the personal LinkedIn messaging service.

Avantages

The text campaigns and sequences are very good

Inconvénients

Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account Management Resume search engine does not work The system does not prevent duplicate entries

Avantages

Easy for follow ups, tracking candidates, tracking metrics (including gender).

Inconvénients

The UI could be a bit more pretty and modern if I had to say something.

Avantages

Scheduled sequences are the best! Love the automated follow ups.

Inconvénients

In the To-Do’s and Check for Replies, there’s no bulk action option to confirm “No Reply” for InMail response to trigger the email / later stages of the scheduled sequence

Avantages

search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on behalf of" hiring managers; the reports; finding the emails of candidates works pretty well; customer support is excellent and quick; love the brochures

Inconvénients

It is not possible to download the candidate list or change the status of candidates who are in my team mates' sequence (in case of holidays this would be useful). I would make the Columns in Sequences adjustable, like in Projects, but it is not a dealbreaker.Just an idea: would be great if I could be able to rank candidates (prospects) on a given email sequence or project e.g. Tier 1, Tier 2 (based on how much they match the job requirements).

Avantages

I've been a Gem user for over 2 years now. Gem is super user friendly and intuitive. Because the product is so intuitive it was very easy to get onboarded and comfortable with it. What I love most about the product is how it automatically catches mistakes like double emails to the same candidate, missing links in emails etc. Gem takes care of all the details so I don't have to. My job as a recruiter has gotten infinitely easier! I also just love the core product. When I was sourcing manually I would often forget to send 3rd and 4th follow up emails -- now Gem does all that for me.

Lastly, the data Gem provides about each campaign has been SO valuable -- I now have all the information I need to adjust and adapt my approach based on what that data is telling me. Before Gem I was sort of flying blind, I ended up doing a lot of data analysis manually which was incredibly time consuming and frustrating and I was never 100% sure things were accurate.

I am a big fan of this product!

Inconvénients

Nothing really - I love this product! Gem's customer service is amazing so whenever we notice a bug or have issues with things not working well we've always been able to get everything fixed quickly.

Avantages

It's too easy to use and it helps me achieve all of my daily goals and therefore become a better sourcer. Helping my employer find the best candidates in the market.

Inconvénients

The fact that I'm unable to send mass Inmails as we do with emails.

Avantages

The pros are it makes your work automated, super organised and all the data is collected very precisely

Inconvénients

There are no cons as of now, I just wish it could find more email addresses and phone numbers

Avantages

Amazing tool to classify and organize data. Pivot to send mass emails

Inconvénients

I wish they had a live customer service, however, they do answer very fast

Avantages

Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via email or Linkedin. It helps you create message templates, and sequences so it's really great to have scheduled follow-ups.

Inconvénients

I think it still has to get better in the integration with LinkedIn for sending messages since this can't be automated.

Avantages

Gem is one of the best software products I've used for daily use. Some of my favorite features include the talent pipeline, personalizing analytics dashboard, and the outreach stats to track which versions of sequences work best.

Inconvénients

One thing that I think could be improved is getting daily, weekly or monthly reports for analytics that people have run before so you don't have to go back every time you want to.

Avantages

The fact that I can easily track candidates

Inconvénients

Sending inmail sequence is not automated and that is a lot of stress

Avantages

GEM is tackling problems that other recruiting tools have failed to tackle or don't do well enough. Everything I don't like about LinkedIn Recruiter, the ATS's I've used, the reporting tools, GEM has created a solutions and made those workflows easy and effective!

Inconvénients

It can be hard to get adoption of the tool because many recruiters comes from roles where they either didn't have great tools or the tools they had were ineffective. There needs to be a champion at every company and a SME to help get the adoption.

Avantages

Mass communication to candidates. Automatic completing of sequences. Gem saves a lot of time when initially contacting prospects.

Inconvénients

I do not have something that I like the "least".

Avantages

Gem is a very intuitive product and may not have the bells and whistles of some of the other sourcing tools in the market, but what it can do - it does really well.
The ability to customize drip campaigns and A/B test your sourcing outreach is the primary reason that we chose Gem, coupled with the ability to send on behalf of leaders across your organization also enables you to be more successful in your outreach. What's more, Gem can accurately identify and source direct email contacts for prospects to allow you to connect with candidates easily.

Inconvénients

As with any data sources, the email lookup is not always going to be 100% accurate.

Avantages

I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when you have to send that follow up(2nd, 3rd) whereas before it would be a one and done.

Inconvénients

I'm curious to explore more about the pipeline/stage analystics connected with Greenhouse

Avantages

- Messaging Sequence
- Integrated to LinkedIn
- Easy to import bulk data

Inconvénients

- not that user friendly for EU due to GDPR policy
- some emails redirects to junk or spam folder due to different email domains in EU
- seldomly gets angry replies from candidates I message
- have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)

Avantages

- Automates the sourcing process, allowing you to set up drip campaigns (either short bursts or long-term)
- Data visualization in sourcing efforts
- Ease of access to hiring teams to have insight into sourcing efforts

Inconvénients

- Manual inmail sequences
- Difficult to setup/share drip campaigns with teammates
- Expensive

Avantages

Easy to use,
Great report analytics
Ability to personalize messages and send automatic follow-ups

Inconvénients

Email finding function. Outside USA this works really bad

Avantages

It saves a lot of time of following up with the candidates. One can create a sequence and the Gem will follow up automatically on the set time on the sourced candidates

Inconvénients

Nothing as such. I love using Gem. However Gem can improve on getting higher number of email address when we link it with LinkedIn Recruiters account

Avantages

You have to play around with GEM but once you acquainted with the system yo can master it

Inconvénients

The time to feel comfortable learning and working with it. And the wait time in changing from one screen to the next.

Avantages

It makes the outreach process super easy and it helps to get more responses from candidates with the sequences.Integrates with a lot of tools, including our ATS (Greenhouse).Easy to use.Very helpful information in their guides.Amazing analytics tools.

Inconvénients

I like everything about Gem, so I don't have any negative comments.

Avantages

It saves SO much time! It saves you a lot of typing as well, so it saves you ergonomically as well! I love how you can set templates for projects, that they are timed, and that they stop when someone replies... it is very intuitive and smartly made.

Inconvénients

I would love a pop out of the person's LinkedIn page for a quick glance, rather than needing to open a whole new tab to see their profile from a sequence/project.

Avantages

The contact information finder is wonderful. Second, is the email campaign feature.

Inconvénients

I wish I could search for candidates within the platform instead of by LinkedIn similarly to how HireEZ does.

Avantages

Integrates seamlessly with ATS, LinkedIn, Calendly, etc. and provides excellent data on effectiveness of outreaches, candidate engagement with messaging (open rates, click rates, etc.), and qualitative sourcing information.

Inconvénients

Sometimes the "download as pdf" feature can be a little slow or buggy, but it's generally responsive.

Avantages

Gem has been an awesome tool to add to my recruiter toolkit. I recently started using it about 4 months ago and I love how easily it integrates with Greenhouse. I think my favorite part of Gem are all of the reporting dashboards our team has access to. I'm a visual person so I appreciate how easy it is to digest all of our Gem data on our various dashboards.

Inconvénients

None that I can think of at this time, I only recently started using it.

Avantages

Very easy to use and accurate on the search.

Inconvénients

Sometimes the integration between Lever and Gem doesn't work and some candidates get lost. Also, sometimes the boolean search says that there are no results but if we erase it and re-enter the same boolean search it works again, so no big deal.

Avantages

The features that we use the most are sourcing for contact information and from then on send email workflows to save time and automate a big part of our work.

Inconvénients

There are some features that are in the product, but not included if you don't pay an extra amount. The product costs a bit so I would love to have that included as well.

Not yet an integration to our ATS Teamtailor, but its on the way.