Gem

Avantages

I particularly like the collaboration possibilities in GEM. I'm heavily relying on shared projects with my teammates and finding a good workflow is easy with GEM.

Inconvénients

I wish GEM (1) could improve the filtering options in projects because filtering isn't the smoothest experience I've had so far and the tool has the potential for more and (2) could give us more freedom in building our own dashboards. There are many widgets available (which is great) but it makes it hard to quickly build the dashboards we want - we have to play around with the tool before, in order to find the best variables.

Avantages

It's way to manage new outbound candidates/prospects that you sourced to fit your openings.

Inconvénients

It's getting to the point of asking..what else can GEM Do? Beyond managing / CRM / outbound....

Avantages

It’s easy to use and provides valuable analytics on candidates

Inconvénients

You can’t download the candidate list which is frustrating and it is lacking other features

Avantages

The software is straightforward and has very reliable reporting tools that makes implementation seamless.

Inconvénients

The product is very effective. I have not found flaws associated with its implementation.

Avantages

Gem is a useful tool for finding contact information and creating nurture campaigns easily. Its easy to use and started building out a marketing and an ATS, so having a Gem ecosystem.

Inconvénients

the support could be much better, working with support on problems is slow.

Alternatives envisagées 

Pourquoi passer à Gem

Avantages

Having reminders for InMails and getting emails sent automatically through gem is a GAME CHANGER. I am not the most organized person, so in the past I would have candidates fall through the cracks if I missed messaging them for 2nd, 3rd, 4th touch points. Now I get reminders or have it done automatically.

Inconvénients

I cannot think of any cons of using Gem so far. I use it daily for candidate messaging and management, I have enjoyed it a ton.

Avantages

It's really easy to use! Gem's integrations make leveraging data from event so easy. In the past, where other platforms don't encourage collaboration, Gem does.Gem is perfect for large teams with wide candidate pool in order to retain and share talent, which is super important in this new and competitive landscape.

Inconvénients

Limited licenses can make the data analytics a bit manual when it comes to reviewing large sheets of data. My assumption is that this is to push you to get a pro license.

Avantages

This platform is really good especially in sourcing as it has automatic sequencing that will send follow-up emails which is time-saving. You could also integrate other software tools for seamless transfer of data.

Inconvénients

interface as it's a little confusing but when you get the hang of it then you get comfortable

Avantages

I love the amount of features I can leverage without feeling overwhelmed by the amount of information. Gem feels very intuitive and well-designed. The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool when it comes to messaging candidates.

Inconvénients

Although I love sequences, I wish there was a way to automate LinkedIn messages as well, which are currently semi-manual (still very intuitive with an easy copy/paste interface and reminders). The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have recent activity or important notes in their activity tab, which sometimes doesn't show up in the sidebar overview.

Avantages

I LOVE the texting feature! It integrates with Greenhouse, so I can easily text candidates and it's automatically recorded in Greenhouse. I also love sequences and the ease of putting candidates into GEM and sending them personalized messages with little effort!

Inconvénients

The extension sometimes struggles when you have a lot of tabs up, so I had to reduce my tab usage in order for it to function properly.

Avantages

This tool was overwhelming to understand at first- but only because it has so many features! I really enjoy how this tool allows me to manage my candidates all in one place- projects, notifications, reminders, etc. I especially enjoy: 1. How the notifications allow me to stay on top of my candidate pipeline, and 2. The detail of all the data in the dashboards! I've really enjoyed building out customized dashboards that allow me to better understand my top of funnel + overall recruiting process.

Inconvénients

This is not a con for Gem, but more for LinkedIn. I just wish the LI integration was better.

Avantages

An easy tool to integrate and launch, Gem takes the manual effort of communicating with prospective talent and effectively automates and helps you improve through analysis and best practices.

Inconvénients

Being automatically alerted when contact information is updated.

Avantages

The fact that I can email candidates directly on their personal emails, the email sequencing capabilities, the ATS integration, the granular analytics, the email templates (+ plug and play variables -- especially the {{reason}} variable), and the dashboard that I can use to monitor the product usage of my directs

Inconvénients

I wish the success rate and accuracy of the email scraping capabilities were closer to 100%. Sometimes the plug-in can be a bit buggy and unusuableSometimes candidate first and last names don;'t auto-populateI wish there was a clearer distinction (or I better understood) why to use Gem projects vs. LinkedIn RecruiterGiven how expensive LinkedIn Recruiter is and how tight the economy is at the moment, I wish there were more features and/or product design choices that make Gem a tool that can offer significant value even when not paired with a LinkedIn Recruiter seat

Avantages

Gem seems really straightforward and easy to navigate! Our recruiting team is finding it really helpful!

Inconvénients

In my role, there aren't many things that I dislike, I would say that maybe including a searchable FAQ page within the program to help troubleshoot if it doesn't already exist.

Avantages

I like that this software is user friendly, and it helps tremendously in outreaches to candidates. The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and recruiting process.

Inconvénients

I do find in some areas, the process of sending outreaches could be more clear. Specifically sending emails, vs inmails, there are different steps after the process such as "TO DO's" that may be missed if you didn't know they were needed.

Avantages

The Sequence functionality which is very clever and intuitive.

Inconvénients

I've been having issues with uploading candidate profiles into out ATS. Perhaps it is a function of the customization and setup, I am not sure.

Avantages

I really enjoy the email sequences. It saves me time and help me organize my responses. I love that you have an AI component to capture responses that have an indication of interest. It would be excellent if that could be applied to candidates who are not interested. Saves time on updated the responses.

I like the Prospect fields. Having the ability to view multiple projects and adjust the filters to meet a current role is KING!

Inconvénients

I just had one hiccup which was dealt with in an efficient and speedy fashion with customer support. Microsoft kept locking the account due to bulk messaging. The customer service rep responded to me immediately and gave me a resolution. Other than that, (and that wasn't any fault of GEM), everything is great!

Avantages

Easy to use the product, makes outreach seamless!

Inconvénients

The UI is a bit janky, could be a prettier design.

Avantages

It saves me so much with follow-ups, especially since I work on a high volume focused environment.

Inconvénients

Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages.

Avantages

Its reporting and performance management features are incredible. Incredible email and texting automations. With a wonderful UI and intuitive workflows, it helps throughout the whole recruitment process.

Inconvénients

Issues with LinkedIn integrations; struggle loading prospects with the email/phone number auto searching function not providing consistent results. (Understandable, but with significant room for improvement)

Avantages

Ease of Use
Reporting and analytics
bulk outreach
open/click/response metrics

Inconvénients

resume parsing could be better
emails are inaccurate somtimes

Avantages

I don't know what we did before Gem. The analytics and dashboards have been a game-changer for reporting and becoming more data-focused. Automation saves a ton of time.

Inconvénients

Which there was a bit more room for customization on the dashboards

Avantages

I loved the ability to build out my email sequences. I saw a major improvement in candidate responses vs messaging through LinkedIn. The extension is very easy to use on LinkedIn as well as through my email. I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at later dates.

Inconvénients

I do not use the interview/offer etc features, so not sure if that would be helpful. This integrated well with our ATS

Avantages

Gem was always the sourcing tool I wished I had when I was an individual contributor. As a manager, it is important that my team has the best tools to be competitive, to be successful, and to have fun with the job. Gem allows my team to source without feeling like they are limited by their tools. As a manager, Gem allows me to examine the top of the funnel and report back to the business in ways that ATS reporting just can't provide.

Inconvénients

I would like to understand why sourcers love it, but recruiters don't seem to adopt so easily.

Avantages

Its user friendly and adds value to my daily work

Inconvénients

That you can't share it with people outside of your organisation (Ie create a project and share it with a client)