MasterControl Manufacturing Excellence

Avantages

It gave the customer full control and customization of the workflow, rather than defining it for us.

Inconvénients

The time it took to receive enhancements.

Avantages

It is super intuitive for setting up the batch record templates. It takes little to no computer expertise to complete the batch records. It is a great tool!

Inconvénients

The only drawback is the additional costs for licensing.

Alternatives envisagées 

Pourquoi passer à MasterControl Manufacturing Excellence

Avantages

-Integration of Quality Documents
-Removal of paper from the production floor.
-Accountability of who enters data in production

Inconvénients

-Customer Support is slow and usually can't go anything. They just blame the product design and say the product is working as designed.
-Software is extremely slow for operators to use
-Software is full of bugs that make building and using templates difficult
-Feature called "Product Families" is poorly designed and is not usable with most of the other functions in the module.
-Building templates is slow and cumbersome and lacks basic features like copy/paste for more than one item at a time.
-Barcode scanning functions are too basic to be used effectively in a manufacturing environment.
-Product managers assigned to launching Mx do little to nothing to support you.
-UI is not well designed for a production environment when operators are wearing gloves and PPE. Text is small and most of the UI cannot be customized for individual needs.

Avantages

The ability to use system features to prevent human error from occurring. It is also nice to configure records to notify users via email when certain steps are completed (i.e. failing result, OOS result).

Inconvénients

Lack of reporting capabilities. With implementation of premium insights module we can now create and manage dashboards of all of our data from MX Module, including KPI, CPP, Corrections and more.

Avantages

MasterControl's Manufacturing Excellence is changing the way we work, asserting more control and compliance in our manufacturing workflows, simplifying data entries and corrections for people on the floor, and dramatically improving the review process. We've implemented a fraction of our Manufacturing procedures so far, but the 'pull' from the Manufacturing department is impressive. They're really positive about the system and are working fast and hard to implement all of our paper-based procedures in MasterControl as quickly as possible.I should mention that 'Manufacturing' in our case encompasses all of our Quality Control procedures as well. The QC department has been a leader in transitioning testing procedures to Mx, and as such, our testing procedures mesh seamlessly with our manufacturing procedures to create fulsome, integrated production records that can be QA-reviewed all together.

Inconvénients

At present our nonconformance procedures are outside of MasterControl, and therefore any nonconformances are executed on paper and are then scanned into the Mx production records. This is on us. Once we've implemented the nonconformance Advanced Forms in Qx, things will work seamlessly.

Alternatives envisagées 

Pourquoi passer à MasterControl Manufacturing Excellence

Avantages

I like the overeall interface of master control and the ease of use for my staff.

Inconvénients

Master control is more costly than other eQMS systems and it is a bit difficult to obtain 1:1 technical help when issues require troubleshooting

Alternatives envisagées 

Pourquoi choisir MasterControl Manufacturing Excellence 

Pourquoi passer à MasterControl Manufacturing Excellence

Avantages

The Mx configuration is very flexible and can be easily adapt to our company processes. Also the development of new features are in good speed, I see new things coming up quickly and very useful.

Inconvénients

Since our company run production 24 hours a day, the stable performance is really the key. But the Mx sometimes get interrupted either by large reports or serve get hiccups, especially when updates been installed.

Avantages

Ease of use for end users - able to learn the system quickly and start using within a few hours

Inconvénients

Enhancements and defects sometimes take too long to be implemented.

Avantages

How it links in with other MC programs and makes tracking soooo much easier.

Inconvénients

The start up and building take a bit of time (but once set up it is all good)

Avantages

It's a user friendly, easy and simple to maneuver around the topic.

Inconvénients

I didn't have anything that I like. I like everything the service offer.

Avantages

The product is easy to understand and use. I like the straightforward UI and how all options are presented clearly.

Inconvénients

The most difficult feature to use in Manufacturing Excellence is currently product families. It is tedious to modify steps that already have the product family setting applied. Additionally, I would like to see better word wrap settings instead of the horizontal scroll bar on the list of product families below the step in order to better see the settings applied.

Avantages

Ease of use and multiple access options.

Inconvénients

The role out at our site. Not MCs fault.

Avantages

It provides a digital format for documenting production activities. This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and analyze data about the manufacturing process.

Inconvénients

The largest friction point that we have with MX is a lack of customizability. Our process is very complex and we have found ourselves having to make multi-step workarounds in order to replicate our process.

Avantages

Helps the client relations team reduce paperwork and easy to locate their documents in the system.

Inconvénients

I would say Guest Connect for outside users to sign documents in the system from Adobe to MasterControl.

Avantages

Ability to custom build your solution to meet your process. Easy to pick up and master. Very fluid.

Inconvénients

If you prefer and out of the box solution and not willing to customize, you may experience challenges.

Avantages

Once you make a template, you can easily change anything you want. It is very good for traceability

Inconvénients

You can't go back to the previous version of MX

Avantages

Just learning the building of it working on it now

Inconvénients

Just learning and building it out to work for operators

Avantages

We are a startup company and we did not have previously written batch records to integrate into Mx. We are building ours within the solution from the ground up. It is very simple and easy to build in the required controls as well as integrate with other solutions/modules within MasterControl such as Documents, Process, etc.

Inconvénients

We have not currently encountered any issues or needs that are not met.

Avantages

the simplicity of the software but the fact it provides so much fucntionality

Inconvénients

As a business we havent seen any negative so far...

Avantages

Features like calucalation of time, weights, enforcing numeric digits, warning when out of specification.

Inconvénients

Not allow pictures s and being able to do basic text formatting at phse steps.

Avantages

Easy to use, user friendly. Paperless, efficient

Inconvénients

Not really bad to share, unless basic user not needed.

Avantages

Master Control is a very organized, intuitive, robust, and user friendly system

Inconvénients

Master Control can have problems connecting to other systems such as MES.

Avantages

Robustness. The robustness and complexity help the manufacturing process run smoother.

Inconvénients

Not intuitive and user-friendly. The system is complex and require substantial training in order to be able to use it effectively and efficiently.

Avantages

The interface is intuitive, ensuring a smooth user experience. Collaborative features enhance team efficiency.

Inconvénients

Initial learning curve, but support team is helpful. Customization might be overwhelming for beginners.

Avantages

Fantastic tool for final qc processes, and extremely easy to setup. Looking forward to the additional functionalities with insights, particularly with SPC trending. I would hope this can all be automated without having to set up individual dashboards/reports for all values to be monitored.

Inconvénients

Integration with SAP has been very difficult. Most of the difficulty has been on our side, but the time difference with being in Germany and only having integration support in Salt Lake City is not ideal. We only have a few hours of potential overlap, making ad hoc meetings nearly impossible and leading to unnecessary delays.