ProShop ERP

4,9
Note globale
Avis

4,9
Note globale
Avis

Parcourir les avis sur ProShop ERP

100 avis sur 100
Classer par :
SCOTT
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/03/2020

ProShop for the win

My company has always relied on personalities, now it relies on systems. I can control and communicate so much better with my team. They will always know what to do and how to do it.

Avantages

This product is revolutionizing my company. These guys have done all the heavy lifting so that I can work on my business while the system works the business.

Inconvénients

This system is very configurable. That means there is a lot to learn. Its a Marathon. It takes a lot of time to get up and running but I can already see how beneficial it will be. Even now my estimating process is totally integrated and seamless.

Réponse de ProShop

Hey Scott,

You made our week here with this great review!! We are so thrilled for you and excited to see what you and your company do with ProShop as the backbone of your growth. Thank you for choosing ProShop and trusting us as a partner to help you.

And thank you for taking the time to leave us this review. We really appreciate it.

Cheers,
The ProShop Team

Répondu le 11/03/2020
Tybalt
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2017

Top notch software.

We finally have a tool to effectively transfer and store information between all departments of our company. With ProShop at our foundation, building our business will be rock solid.

Avantages

The best part of the software is how easy it is to move between the features. All of the information you would want about a part or process is never more than a click or two away. I also like how scalable it is. It works for a company whether they have 3 or 300 employees.

Inconvénients

A couple of the modules could use a little refinement to bring them up to the same standard as everything else.

Réponse de ProShop

Thanks for the great review TJ! We've enjoyed working with you and look forward to watching you grow over the next many years.

Congrats to you and Seth on the Emerging Manufacturer Award in WA state! And thank you for asking us to come to the awards dinner. It's been our honor to be a partner in your growth and success!

Répondu le 19/04/2018
Jack
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/04/2019

ProShop Review

The Pro Shop team have been very attentive addressing any issues we had and we always felt they were there with us throughout the setup process. Great Company!

Avantages

The ability to organize and track all aspects of our production process in real time.

Inconvénients

None really. Like all things great, it takes a bit of time to integrate the installation into your daily business. The benefits are plentiful, but it does take some time.

Réponse de ProShop

Hi Jack,

It's been a pleasure working with you and your team. And your second company as well! You've built a great team and it's been an honor to watch your amazing transformation of the past year from paper based to paperless. You guys have done a great job.

Répondu le 30/04/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 29/04/2019

An ERP system is a big decision - do it right the first time. ProShop is a capable solution.

We are a small prototype machining company with 7 full-time on site machinists plus a few part time helpers and a couple of management/office staff. We ran a basic scheduling utility with Quickbooks, and needed robust scheduling capabilities. We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop. We made the decision to sign up with them in late December and began training in early 2019. A couple of months later and we’re nearly off the ground with the basics: quoting/scheduling/manufacturing/purchasing, etc. We are just barely scratching the surface of what we will be able to do with this program given time, practice, training, and comfort. We hope to move toward ISO certification at some point in the future. Moving to an ERP system is a huge commitment. We feel we’ve made the best long term decision for our business and would choose this product again.

Avantages

Visual scheduling, full integration, tons of content: training, equipment, tooling, purchasing in addition to the basic purchasing functions, all included for one price.

Inconvénients

Because it's capable and highly configurable, there is a lot to learn. But I've not used other ERP systems - I'm sure that is true of them all.

Cody
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 21/11/2017

Great people to work with! Development could be quicker

Linking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.

Avantages

The detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.

Inconvénients

Not all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.

Réponse de ProShop

Hi Cody. Thanks for your review. We appreciate the kind comments and the constructive feedback.

Your help system is being upgraded to the very latest online help, which has much more content than when your system was installed for you. Let us know how it looks after it's updated.

We are also hiring developers at a rapid pace to increase our throughput on new features. We want them all built yesterday as badly as you do.

Thanks again. It's been a pleasure working with you and your company.

Répondu le 05/12/2017
Austin
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 28/04/2022

ProShop Review

Avantages

Ease of use for all users, Fast and efficient, Customer Support has quick responses.

Inconvénients

Updates have been known to break existing features.

Réponse de ProShop

Thank you for your review, Austin!

Répondu le 20/07/2022
Steve
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/07/2022

ProShop changed my shop.

Support is phenomenal.

Avantages

ProShop is the total package for a machine shop. It has helped transform our business. We went paperless on the shop floor and everything is done at the machine. Everything is available anytime, anywhere.

Inconvénients

Our shop didn’t implement ProShop earlier.

Réponse de ProShop

Thank you so much, Steve!!

Répondu le 22/07/2022
dylan
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

4
Publié le 23/04/2019

the software that is getting us to the next level

love how easy it is to get the quality objectives and still trying to solve some custom adjustments with the Adion support team.

Avantages

i like how easy it is to find the information you need. its always one click away.

Inconvénients

its a very complex ERP system. Sometimes its to many options.

Réponse de ProShop

Hi Dylan,

Thanks for the great review. Campbell as been great to work with the past year. Watching the improvement you guys have made has been awesome!
We appreciate the feedback about ease of use. ProShop is powerful and has lots of options, and we're working hard on having it still be simpler to use and access those features as you want to.

Thanks again!
The ProShop Team

Répondu le 30/04/2019
Kim
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/02/2017

Amazing Customer Support

We looked at a few different programs before deciding on ProShop. The deciding factor for us was the customer support available with the program. They are very hands on and prompt when questions or issues arise. Not to mention the fact that they welcome ideas and suggestions that will help improve both their program and productivity for your company. Adion Systems is a great company to work with.

Avantages

That we are now able to keep track of the work coming in the door.

Inconvénients

There is no user manual.

Réponse de ProShop

Hi Kim. Thanks for the review and we are so glad you feel our customer support has been strong. We go out of our way to try and ensure our customers have great experiences and are glad you've been happy.

And big thanks to you specifically for introducing us to Jetco!! It's been a great partnership.

And we're working on strengthening our help system and manual. We hear you!

Répondu le 03/02/2017
Don
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/04/2019

Get it.

Avantages

The flow of it. The software will save you time.

Inconvénients

People who do "Office" work will be reassigned.

Réponse de ProShop

Hi Don,

Short and sweet! We love it. Thank you for the great review. It's been a pleasure working with Frey & Weiss. We look forward to finishing help you guys get AS9100 certified and growing your client base in the aerospace industry!

Thanks again!
The ProShop Team

Répondu le 23/04/2019
Andrew
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 22/02/2023

Review of Proshop

Its been great a significant improvement over old system.

Avantages

The manufacturing support for the floor. The consolidation of setup information, tools used, process development if programs or anything need changed allows for much better and simpler communication on the floor.

Inconvénients

Tool inventory control from a shop owned vending supply vs ordering tools for a job. We haven't found the best way to track tools that are already purchased by us in a vending system and associating that cost to jobs on the fly.

Réponse de ProShop

Thanks for the review, Andrew! I can pass off your comments regarding tool inventory to our product team. Great job on improving your communication on the floor!

Répondu le 23/02/2023
Jeremy
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/02/2017

Great software and Excellent Support

We went from a scattered paper based system to ProShop. This system has greatly helped our company become more organized. All of the job information is in one place and is easy to see. Support from ProShop has been top notch. Fast to respond and great explanations when we aren't up to speed on how the system works.

Avantages

All information is centrally located. All employees have access to job information, from every location.

Inconvénients

Takes a while to get comfortable with navigation and use. Coming from no system to this, took a while to get used to filling in all the blanks.

Réponse de ProShop

Hey Jeremy,

We're so glad that ProShop has helped you guys get organized! It's rewarding to hear that. We're committed to making sure you guys we well supported and loving ProShop!

Répondu le 03/02/2017
Matt
Matt Afficher plus d'informations
  • Secteur d'activité : Construction
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/11/2017

this ERP software doesn't work in "theory" it just works. Amazing. It literally saved my...

Avantages

It is POWERFUL yet simple. I also really enjoy the people behind the software. Best software support we have had to date.

Inconvénients

I don't like that the software doesn't have a button to press to eject people that don't follow easy to understand/follow pro-shop rules out of my building. : )

Réponse de ProShop

Thanks for your review Matt! We've really enjoyed working with you and your team. You guys have an amazing company there!

Répondu le 22/11/2017
Chris
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/10/2018

OCD review

Excellent

Avantages

Ease of use, everything in one program. The speed at which we can estimate accurately

Inconvénients

Forms, could use better form layout. IE customer ability to create their own form layout

Réponse de ProShop

Hey Chris,
Thanks very much for your review of ProShop. It's been our honor to work with you guys and see the growth you've experienced. Your email a few weeks ago: "From 3 employees to 14 in 12 months, we couldn¿t have done that without ProShop!" just made our day. We're excited to keep supporting you the best we can, and making ProShop better than ever. (Including the ability to customize your forms!)

As always, let us know how we can be a resource for you!

Répondu le 16/10/2018
PAUL
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2018

Software is developed by machinists running machine shop and it works logically to run...

It will replace our paper workflow with digital paperless workflow. Real time data. set notes available to operators. Quotation process is standradized

Avantages

Has all functions related to workflow for delivering parts from estimate to invoicing. Although software is complex with many functions, it starts making sense once you start using it. overtime it will save time on all processes related to workflow. Set up documentation and having real time data is very useful for updates on daily basis.

Inconvénients

Since software is complex for a beginner user, More training videos will helpful in quick learning processes

Réponse de ProShop

Hi Paul. Thank you so much for the great review. We¿ve enjoyed working with you and your team and seeing improvements you¿re making. We totally hear you on the need for even more training videos and we are actively working to create more of them. Our goal related to training videos and our help system is actually to allow customers to entirely self train if that is their preference so they can save money and time.

Répondu le 25/04/2018
Timothy
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/02/2017

ProShop is miles ahead of other MRPs

ProShop has been a really positive change after using another large MRP for years. Most of the difference comes down to a simple yet powerful user interface and excellent customer service support.

Avantages

Excellent customer service. Simple yet powerful web based user interface which employees learn and understand quickly and retain.

Inconvénients

Because it is entirely paperless and web based, navigation and user management takes a bit of time/effort to master.

Réponse de ProShop

Thanks for the great review Tim! We really appreciate you being a fan of ProShop. It's our honor and pleasure to work with you and your team.

Répondu le 22/02/2017
Tony
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/02/2017

Tony Jetco

Proshop has been great. The representative has been great with support. There are a few things that we are having to figure out to apply to the style of business (job shop machine and fabrication) Proshop seem very committed to helping us solve these issues or showing us options on how to apply and make work.

Avantages

Adds quality control to organization.

Inconvénients

seems to be made for very specific type of Mfg. business.

Réponse de ProShop

Thanks for the great review Tony. It's been a pleasure working with you and your team. We're always here to make sure your experience is as good as possible!

Répondu le 03/02/2017
Joseph
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/08/2018

The software that got us machining again

Tasks that took a day in E2, take only an hour in proshop. Whether it's order entry, part creation or routing a job/part. The inventory involves COTS which has been amazing in creating BOMs for assemblies. We know at the order entry phase that we need to purchase and Proshop does all of the heavy lifting. We're grateful to spend less time managing paperwork and more time machining parts.

Avantages

It's easy to use and prevents double work.

Inconvénients

Waiting to use it full time. During our overlap with E2 the benefits of Proshop became more evident. Eventually we just dropped using E2 and decided to deal with any consequences of shortening the overlap. There were none.

Réponse de ProShop

Wow JB! Thanks so much for the awesome review!! It's stories like yours that keep our team pumped up to help small manufacturing companies and driven to keep making it better. We appreciate you and your team and look forward to many years of strong partnership!
Thanks again, The ProShop Team

Répondu le 21/08/2018
Adrian
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/09/2020

Machine Shop ERP

Avantages

ProShop has all the features needed to run our machine shop.

Inconvénients

Some Dashboards are viewed best on larger size displays.

Réponse de ProShop

Hi Andrian,

Thanks so much for the 5 star review! Glad to hear that ProShop is working well for you. Let us know if you'd like some training on customizing the dashboards - and you'll be exciting to know that our new charts and graphs functionality is getting very close!

Thanks,
The ProShop Team

Répondu le 01/10/2020
Paul
Paul
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 19/05/2020

Tried it out

Once we stream line the software we would be very please to see how we can use it to help our shop.

Avantages

The software does have a nice design. We can see it being a replacement for our current software. We would sill try it out before switching.

Inconvénients

As of now we have no reason not to go for it. We need to finish off our old contract with our current provider.

Réponse de ProShop

Thanks for the review Paul! We're glad you liked the trial. We look forward to talking with you when the time comes.

Thanks,
The ProShop Team

Répondu le 28/05/2020
Dean
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/10/2016

ProShop Software

Working with Adion Systems and implementing ProShop made our AS9100 certification process considerably faster and less expensive than if we had done it a different way. Their support was invaluable. ProShop has also helped tremendously in the operations of our company. We are able to get more work through the shop than we could before with less effort.
ProShop also has helped save countless hours in preparing our AS9102 FAI packages due to the unique requirements by customer. What used to take hours now takes us minutes, and our paperwork quality has improved at the same time. We are big fans of ProShop software!

Réponse de ProShop

Thank you Dean! It's been a pleasure working with you and your team. Your story of the power outage on the day of your AS9100 audit, and taking the server to a hotel and passing the audit with flying colors was amazing to hear! It is a true testament of the power of a 100% integrated and paperless system. You guys should be proud of how well you've done and improved the company with ProShop.

Répondu le 05/12/2017
Joanna
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/12/2017

Fantastic.

Avantages

Everything is connected. AS9100 is imbedded into the system! Going paperless is amazing and will be a giant cost savings.

Inconvénients

It would have been useful to me, to have a map or a list of steps to take in order to get the system completely populated. A birds eye view. Although, I realize each organization is uniquely organized with many different ERP systems.

Réponse de ProShop

Thank you Joanna! We're all very excited to be working with a dynamic company like Three Sigma. We're eager to see the great improvements and cost savings you guys realize. It's already obvious you guys are going to be a great case study in how to fully execute ProShop well. Cheers!

Répondu le 05/12/2017
Matthew
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 22/11/2017

Thus far, absolutely fantastic.

Enriched that it touts, planning, tracability, scheduling.

Avantages

Logical layout, depth of content, massive flexibility, covers everything. The software is fantastic, the support is fantastic.

Inconvénients

The worst part about the software is trying to learn the amazing amount of features. You don't need to learn them all to use it effectively, but I want to use it to is utmost and there is a lot to learn.

Réponse de ProShop

Wow Matt! We really appreciate the high praise!! Especially from someone like yourself with broad ERP experience with many other systems. It's been awesome working with you so far and we look forward to the future with you.

Répondu le 19/04/2018
Brandon
Brandon Afficher plus d'informations
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 28/11/2018

ProShop Review

Avantages

It is pretty easy to learn. Not much of a learning curve with this. Saves you a lot of time in the end as well by eliminating paper trails

Inconvénients

The interface is a little too much, needs to be a bit cleaner. Sometimes it can be hard to find what you are looking for, but that is just part of the learning curve

Steve
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/02/2017

Shop Manager

This is the first shop management software that I have used. Being web based, it easy to navigate and gets the results we require. The customer support has been great. They are always willing to make changes to met the needs of our company and are always willing to do training sessions when needed.

Réponse de ProShop

Hi Steve. So glad you've found your first experience with ERP to be so great with ProShop. It makes our day! We appreciate working with you!

Répondu le 03/02/2017