MaintainX

Avantages

Its very intuitive, easy to work with, easy to implement, and easy to train the team on.

Inconvénients

Its a little pricey, but the cost is worth the information, and overall use of the system to bring all of our facility equipment together.

Avantages

User friendliness and mobile app are by far the best on the market. My technicians were able to pick it up and run with it with little training. That is how easy it is to use.

Inconvénients

Although cheaper than other CMMS systems out there, there are a few missing features that we would like to get added. Floating PM's should be a standard and not require extra implementation. I know the team is working on this. The purchase order module is fairly basic and doesn't directly talk to work orders.

It makes adding service calls by vendors take a little longer due to extra steps to add their costs to a work order and ultimately to an asset.

Avantages

It's very intuitive and it has covered EVERYTHING. Every time I would ask "Can it do this?" it always can. For example, sending a notice bot in the MaintainX program AND and email for work orders is so nice. Another thing that was amazing that [sensitive content hidden] entered in all of our equipment and inventory. We simply sent him a list and he entered it all in. That save such a huge amount of time! When I asked about naming adding categories [sensitive content hidden] said it didn't have that option. But, within a few days that option had been added. I was shocked! I'm so happy I found MaintainX! Oh, and assigning QR codes instantly to all my assets and inventories and then to print them all out at once, again, so amazing!

Inconvénients

I can't say anything right off hand, so far, I've loved everything about it.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

While the program is very extensive and covers a wide range of maintenance issues we require it is at the same time the interface is very easy for our technicians to learn making its integration into our maintenance department quick and easy. The sales team has also worked closely with us helping us choose the right package for our needs which we see growing as our familiarity with the software improves.

Inconvénients

So far we have no complaints, we are still leaning the full scope of the program but are extremely happy at this point of its integration into our operations.

Avantages

- The convenience and ease use but also the ability to rely on support and service from MaintainX

Inconvénients

Copying and pasting assets takes too much time.

Avantages

The ease of access to reports and the easiness of being able to fill them out.

Inconvénients

there isn't really much to not like about it.

Avantages

The system runs on PC and mobile at the same time. The mobile app allows the technician to take photos, text, and describe the work being done. All the information once entered into the mobile app can be seen at any device with the MaintainX software in seconds. MaintainX has multiple ways to create inspections, pms, and work orders for the onsite technician's input.

Inconvénients

It takes some time to develop your inspections, pms, and work orders.

Avantages

I like the ease of use with MaintainX while still having a very fair and reasonable price. [sensitive content hidden], my account rep has been the best help and can answer any question I may have. Super easy to use, nothing beats it.

Inconvénients

There are not many things I can complain about but if I were to mention one thing it would be a better way to filter the sections but it is near perfect.

Avantages

It's easy to use for a variety of skill sets and starting points. We mostly use it for the Inventory Tracking at my facility.

Inconvénients

Difficulty onboarding Maintenance Technicians.

Avantages

layout and its very user friendly, its help track ppms leaving one less thing to worry about.

Inconvénients

its all good. I've nothing negative to say.

Avantages

It's intuitive and flexible. Easy to learn and share information.

Inconvénients

No complaints at this time. It's intuitive and easy to learn quickly.

Avantages

that it was very easy to navigate and was a huge help to me at work.

Inconvénients

I would definitely say the log on info screen.

Avantages

The ease of use for myself the administrator and how simple it is for the technicians to use.

Inconvénients

Sometimes the view of what is completed and what is open on the home page is not the easiest to filter for a quick view and the PO's only allow for USD and no other currency which is hard when we do a ton of overseas purchasing of machine parts.

Avantages

This system is very intuitive to start. I had used SAP for maintenance managements at a previous role. This blows it away as being able to pick it up and run with it. A+++

Inconvénients

I have not found anything that would deter me from the system. Minor inconveniences are being worked on by their development team, and they seem to be constantly working to make the system better.

Avantages

Ease of use off the shelf. Really good platform, very easy to pick up.

Inconvénients

Not very customizable, at least at the premium level.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

Very user friendly. Features are simple to use and everything is very clear and straightforward.

Inconvénients

The app has several features missing compared to the desktop version.

Avantages

Easy to use. It improve our maintenance, scheduling and tracking of work orders very simple and effective.

Inconvénients

Not anything I can think of right now.

Avantages

Before we had maintainX, we used paper binders as schedules to complete preventative maintenance. Now, it's much easier to visualize when tasks are due on the calendar.

Inconvénients

At a small company like ours, we don't implement a lot of the features. There are certain parts of the software we don't use, so maybe a way to only pay for what we use would be interesting.

Avantages

It’s very easy and very well organized to maintain inventory. And looked for parts

Inconvénients

I don’t think there is any dislike or least like about maintainX

Avantages

Simple and user friendly which is good for mid size company.

Inconvénients

More strong option btw automatic purchase option with inventory management

Avantages

Ease of use. Simple interface. Wide range of applications.

Inconvénients

No real issues with MaintainX. Super user friendly.

Avantages

It is easy to navigate and quite intuitive.

Inconvénients

Ease of use, ease of training others, easily customizable.

Avantages

MaintainX has helped us to track our repairs and preventative maintenance to the point that is miles beyond where we were. We knew we had some months where we spent a lot on repairing equipment but we could never look back and see where that money was going. Being able to track our expenses down to each piece of equipment has helped with how the team stewards our equipment by leaps and bounds.

Inconvénients

Integrating and changing our processes was the most difficult thing about this. However, the support staff at MaintainX were integral in assisting with this and giving tips about improving the buy-in process of key leaders. They even hosted webinars where they were able to show our team

Avantages

All of maintainx features are very thought out when they are made! They listen to feedback and are quick to respond to questions and concerns! My favorite feature is the asset tracking, so I can keep tabs on what equipment is having a lot of breakdowns, and I never have to go searching for serial numbers because you can save them all in maintainx

Inconvénients

The notification system is a bit plain, wish I had the choice of what I want to be notified about,

Avantages

It made is so much easier to track service calls and the outcomes. We needed something that would work at the admin level, tech level, and store manager level. This fit our needs perfectly.

Inconvénients

I would like to see more reporting options such as time card reports to calculate payroll wages for our techs.