MaintainX

Avantages

The overall simplicity of the program is very nice. Everything flows pretty well.

Inconvénients

The application does not allow for multiple assets to be used in a single work request, expanding this would be beneficial. Also, in a work request, having the ability to click on the location and being brought to a map would be nice.

Avantages

I can send pictures for explaining what I need to performance a job to my suppliers. One change that I suggest made is that you can sended more that one picture a time, because you can send more angles for one job for complete.

Inconvénients

Pictures quantity to send for one job a time

Avantages

I really like everything about it, the way it builds on itself. The procedure library has been a great help.

Inconvénients

we would love it if after a requester makes a request, they could get an alert letting know that the work order is closed or what the status is. and no matter who I assign the workorder everyone can see the workorder no matter which Tech was assigned.

Avantages

It is easy to use, appealing to the eye, and is allowing our bussiness to be more organized and productive.

Inconvénients

I don't feel like that I understood what the benefit of upgrading to the next tier would be.

Avantages

That all users can access the work order from there cell phones and can upload photos and group chats.

Inconvénients

That you have to log in on the desktop computer with either a text to phone or email. Wish it would remember with google passwords.

Avantages

First the great support that comes with the software.
The ease of the use of the software.

Inconvénients

It keeps you busy all the time. ( Which is not a bad thing)

Avantages

The cons are just things that would be helpful to me

Inconvénients

May want more information on locations? Address, City, State, Zip, phone, location contact person, and number. Ability to sort by location. Cost of work order completion for future orders.

Avantages

I enjoy the mobile-friendly app. I can create and close tickets on the fly while being in the field.

Inconvénients

iv yet to find anything that stands out as a blatant issue with the software yet.

Avantages

Maintain X has really helped to streamline and schedule jobs in our organization

Inconvénients

I have not found any cons using the software. It definitely helps to spend some time on the phone with someone from the company to understand how to set up the system for your organization

Avantages

Love the app . It's easy to use and love that you can prioritize jobs and also signed job to different tech .

Inconvénients

Would love to see a 3 section as ( to do ) and (done) would like to see a ( need parts) or (parts order ) something like that , it's confusing when you have 30 jobs on a list and 10 or 12 of them are on hold

Avantages

I like that I can quickly enter tasks, assign people and most importantly deadlines and priorities.

Inconvénients

I could probably use MORE notifications about outstanding tasks.

Avantages

I love everything about it! It provides everything our company needs to complete tasks, and leaves out all of the unnecessary crap.

Inconvénients

I have no complaints or issues. It does exactly what we need it to do.

Avantages

As a small family owned long-term care company, we needed something to better communicate and manage maintenance request for our various homes. This has been a great introductory product as we begin to figure out what organization can really do for our company.

Inconvénients

Look forward to continued updates and features.

Avantages

Its very friendly to first users, really nice to maintain a great communication with other employees and the progress of the work.

Inconvénients

Nothing to dislike of the app at the moment

Avantages

Easy to allocate personnel and track expenses by project.

Inconvénients

Work order starting date and the estimated completion date is confusing. Needs a way to track time spent doing a job so invoicing can be accurate. Would be nice if customer could sign acknowledgement.

Avantages

MaintainX sends preventative work orders to me so it’s not forgotten!

Inconvénients

There is nothing that I don’t like about MaintainX I am totally happy with it, it’s a great program.

Avantages

Ease of use
Easy to disseminate through organization
Captures many things that would have not been looked at under old system.

Inconvénients

Reporting needs to be more flexible or I need to understand better.
New release has been confusing
I’d like all issues with updates to come to the top of the category

Avantages

The ability to add pictures directly in the comments.

Inconvénients

The inability to do a multi day job. It's all separate jobs. I'd really like to see a field on the daily work order to input travel time,mileage, and labor hours per day and cumulative on the job.

Avantages

I like that you can send out multiple work orders to several people and everyone gets it and knows who is doing what, how the progress is coming with it and when it is completed.

Inconvénients

The only concern I see with it is if someone finishes a job at 2 in the morning I get an alert. But I can live with that. At least I know what I'm going to walk into the next morning.

Avantages

Work Orders and Parts Inventory is the best!!

Inconvénients

The reporting still needs some more features. The parts inventory for my Order is a little different than they are used too

Avantages

The software is user friendly, you are able to make quick changes to the whole work orders.

Inconvénients

The status of a work order is not shown on the dashboard. You have to click on the order to see the tags.

Avantages

It made keeping track of many clients and their particular installation easy. Very useful tool.

Inconvénients

I would like to add a value of each clients transaction. $ amount of the transaction.

Avantages

Easy to use and assign task. Easier to manage are larger group of employees.

Inconvénients

I don't exactly like how some on the maintenance is scheduled. I would like to have more options when it comes to monthly/quarterly. I also think the notifications could be updated.

Avantages

Prior to this software our invoicing was inefficient & disorganized. MaintainX allows us to share information & run with better efficiency.

Inconvénients

What we like least is not having it as personalized as we would like. It would be helpful to be able to make it more unique to our needs.

Avantages

very easy to use. my crew picked it up easily and is enjoying using it.

Inconvénients

nothing, it meets all of our needs at this time.

Avantages

Saves time and clutter. I no longer have multiple papers laying around for jobs it is now combined into easy read format. Makes communication with property owner much easier as to materials, hrs, description of work, etc .

Inconvénients

None everything works great and I have no complaints

Avantages

It is a very complete software, where you can perform work orders and have detailed control of all the work that is being done. The customer service is very accurate and provide a service with a lot of quality.

Inconvénients

I need more fields to add more features to assets

Avantages

The intuitive and clean user interface
Continual updates
Simplicity of deploying and training users

Inconvénients

I would like to see improved notification options on iOS devices

Avantages

My team enjoys how easy it is to use this app and it is very helpful to my vendors, clients and contractors.

Inconvénients

It would be helpful to add photos directly from my device without having to close the app every time I take new photos that are not within the app.

Avantages

It is very easy to use. I have many software illiterate employees that have no problems at all using this app.
Love it.

Inconvénients

No cons. So far it is just the kind of app I would have created myself if I had the time.

Avantages

Easy to set up and start using. Tracks both corrective and preventive maintenance effectively.

Inconvénients

Scheduling is a little lacking. Would like to be able to see comments when I export the data.

Avantages

This platform is very easy to use, some of my Technicain is not educated but he using this platform without any training

Inconvénients

Actually our business is located in Middle East
I hope you guys can add Arabic language

Avantages

I work for a small company that has a lot of contracts. Its fast and easy to see the work orders and complete them using the software .

Inconvénients

I don't really have any concerns at this time. The app software works great for what we do.

Avantages

That the organization is open to feedback.

Inconvénients

That the report system and PM calendar be set up a Lil different.

Avantages

Easy to use...all my team members can see the work order. Easy to use. Staff is great to work with.

Inconvénients

Not much...

Just like to see an easier way to notify member alert when there is a message.

Avantages

I like how easy it is to send work orders out to all the workers. Just how the app works overall is awesome!

Inconvénients

Nothing really just excited for new updates soon!

Avantages

I like this software because it gives me a platform to communicate with my distribution manager. Set up orders, etc.

Inconvénients

It gives me everything I need, no complaints)

Avantages

The folks that developed it seem to be flexible and able to customize to user needs well

Inconvénients

Need a simpler way for users to take parts inventory out without having to use full work orders to do so

Avantages

Intuitive; ease of use for myself and my maintenance resource; self-contained - no more texts; can recall past work orders; assign assets and locations; customizable; developers actively seek feedback

Inconvénients

Can't recall anything major. There have been a couple of minor UX suggestions, but nothing close to preventing me from using the app. The developers have been receptive for possible inclusion in future builds.

Avantages

able to provide information on real time to my techs in the field and assign new work to them

Inconvénients

assests are tricky for us too use with the size of company and amount of equipment we have

Avantages

I think this program is one of the best I’ve come across! I have it on my iPhone and my desktop and it’s accessible from work or home! Would highly recommend

Inconvénients

No cons! I love everything about this program

Avantages

Easy to use, always had the tasks with me on my phone.

Inconvénients

People not using it fully, meaning they need training on how to use maintainX. Need more information about the tasks.

Avantages

The user interface is very intuitive, organized and functional. We already have more than two hundred work orders created which cover over two dozen locations.

Inconvénients

I didn't find out about it before now!!!

Avantages

ALL THE OPTIONS AND CONNECTIVITY TO WORKORDERS

Inconvénients

I WISH THE LOCATION WOULD LINK YOU TO GOOGLE MAPS AND HAVE A OPTION FOR LAT AND LONG.

Avantages

All our job related information became digital and simplified by using Maintain X. It is easy to use and to keep track of

Inconvénients

There is nothing at this stage of pur business that we can say we dont like

Avantages

easy to use and very mold able to your own needs

Inconvénients

easier sign in systems, the 2 piece is inconvenient and could use a user name and password

Avantages

The ability to use your smartphone and less paperwork

Inconvénients

There needs to be a comment section for the person doing the work.

Avantages

Very easy to use, haven't used it long enough to give any other pros.

Inconvénients

Would like to see the ability to input multiple assets for generic work (PM) that is always consistent.

Avantages

Good easy to use and everyone can see
Easy to track back past orders

Inconvénients

Got nothing everything easy to use no complaints

Avantages

I like this software for my guys because it has all the functionality that I need without the fluff. 10/10!

Inconvénients

At first the UI can be hard to understand before getting used to it.