MaintainX

Avantages

You can place a work order on the website.

Inconvénients

It was hard to bypass item that wasn't activity on our site.

Avantages

Very easy system to learn and intuitive
Nicely laid out

Inconvénients

Not enough experience yet to call out specifics

Avantages

After initial setup the system is easy to use.

Inconvénients

The only thing I would like to see is better scheduling options (Like schedule for the third Tuesday of each month)

Avantages

The ease of use is one of most important things to our company. Also the staff at MaintainX was great in the setup processes.

Inconvénients

Some of the systems could be more user friendly.

Avantages

Price is great and user friendly interface for maintainers.

Inconvénients

Some functionality can be added for scheduling times and frequency.

Avantages

MaintainX was easy to get running with. Their support team set us up for success and made sure we had what we needed to get started with lots of helpful training. Its easy to setup and monitor/close work orders. Easy to setup and track assets. Our maintenance system is miles ahead of where it was before

Inconvénients

Nothing too much to dislike about MaintainX at this time. Despite the training, it can be tough to learn, but I feel most users can get the hang of it quickly.

Avantages

The ease of submitting a request is my favorite aspect of this app. If I need to add a picture or video I can easily do that within the app as well. Then you can easily track the progress and communicate about the project all in the same place.

Inconvénients

The only thing I don’t like is if I create the request, and maintenance forgets to close it out when they are done, I can’t mark the request as completed myself. Something really small and pretty insignificant but would be a nice feature.

Avantages

Inventory and asset management have been greatly simplified via MaintainX.

Inconvénients

OEE integration is cumbersome or lacking.

Avantages

What I like the most is that we can easily manage the services through the program.

Inconvénients

create teams, if you have too many of the same teams with different serial numbers, it takes a lot of time to create them.I would change the calendar view to have the option to zoom in and out, so that more or less tasks can be seen in one view.

Avantages

Word order creation is the most feature that is very useful and supports the team to know what is the pending task and needs to solve before the deadline.

Inconvénients

My request button for the user is easy to trace on the pending/completed task but for the full user level up I would like to ask the MaintainX team to add the "My request button" on the feature platform to make the full user level up can also trace their job request.

Avantages

Ease of use, completed features, paperless

Inconvénients

Need more examples for fully automation CMMS

Avantages

Easy to use with multiple users. Mobile app makes it easy to add work orders while on the go.

Inconvénients

Work order list printing could be better.

Avantages

Although we have not yet made our Maintain X live as of yet, the set up process has got us really excited to have everything we need on one system. We are excited to have the relevant data for our clients to hand without wasting time searching across multiple systems for the info.

Inconvénients

I have not yet found a con per se! It would be good to restrict the engineers ability to make amendments to the system.

Avantages

An easy way to let requesters add WO’s. And the ability to communicate directly with the requesters.

Inconvénients

I would like to have more history available to the lower end users.

Avantages

We utilize MaintainX for daily vehicle inspections, asset management, and logging vehicle repairs. We switched from a software that specialized in fleet management do to the lower cost and ease of configuration. Previous software only completed inspections. MaintainX can handle the inspections and keep track of our open work orders and helps our team stay on the same page for all assets.

Inconvénients

At this moment there is not any thing I can list negatively about Maintainx.

Avantages

Love everything about it.So easy to use.Even easier to learn and train othersLove the mobile app and ability to add photos and videolove the comments for communication

Inconvénients

I would like to customize or band it a bit more but that is not a MAJOR factor in use and more of a nice to have.

Avantages

The communication on how to do things, The hands on help you receive, and ease of use.

Inconvénients

The font can not be changed to customize procedures.

Avantages

Ease of use off the shelf. Really good platform, very easy to pick up.

Inconvénients

Not very customizable, at least at the premium level.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

MaintainX has an easy platform to use and to navigate

Inconvénients

There is nothing that I would change with MaintainX

Avantages

I like how easy it is to use the app, i haven't been using it for very long but its already a day to day part of my working life now and does not feel like a struggle to do so.

Inconvénients

at first its quite alot to get used to but once you get used to it its a great product.

Avantages

I like that I can use my phone or tablet right at the machine. When I write a P.M I write it at the machine and put in detail steps to do said p.m I also love that I can take a photo of the exact spot or item I want to have addressed.

Inconvénients

the only con I can see for me is,When I have put in a detailed p.m and have taken photos, and completed the p.m and I somehow lose it. I think its because i did not save before exiting.So that is on me But i do wonder if a notice could appear to say "you are about to lose your work are you sure you don't want to save"

Avantages

Simplicity, our entire team uses it AND loves it

Inconvénients

Sometimes we have to use workarounds for industry terminology or specific uses/processes

Avantages

The app is well-designed and has all the critical functions needed to maintain a building. Very easy to deploy and use.

Inconvénients

It lacks a robust library with pre-populated templates (maintenance templates or inspection templates etc... )

Avantages

This system is very intuitive to start. I had used SAP for maintenance managements at a previous role. This blows it away as being able to pick it up and run with it. A+++

Inconvénients

I have not found anything that would deter me from the system. Minor inconveniences are being worked on by their development team, and they seem to be constantly working to make the system better.

Avantages

Keeps track of jobs needing to be done, assigning them, and looking back to see previous repairs done.Additionally helps track inventory of critical spares, alerts when you are out, and keeps track of where these spares were purchased from.Also used for daily/weekly checks with work orders that auto create themselves when issues are found.

Inconvénients

It does everything we need it to do, not sure what could be different.

Avantages

User interface works well, Teams have been able to pick up quickly

Inconvénients

Some features need to be custom built. Additionally sometimes some of the reporting is lacking

Avantages

Simple to use, easy to learn, and easy to implement.

Inconvénients

Nothing come to mind other than we should have done it much sooner.

Avantages

Cost per year and features that and well thought out and easy to use.

Inconvénients

I do not currently have any thing that I feel is Con for how I use this App.

Avantages

I like the ability to create repeatable work orders including meter readings. software is easy to use for all users. Integrating existing procedures and processes into the software was easy to do

Inconvénients

I have not yet found any cons to maintain x as of yet

Avantages

Very easy to use and our team can keep track of all job card and help each other

Inconvénients

Nothing, it have everything we need time

Avantages

Easy to use. It improve our maintenance, scheduling and tracking of work orders very simple and effective.

Inconvénients

Not anything I can think of right now.

Avantages

Easiness of use and user friendly UI can make job easier.

Inconvénients

Cannot track the broken parts. good thing we can see the broken parts, so can see how many parts those machine consumed

Avantages

Ease of use. The ability to customize forms and complete on a mobile device.

Inconvénients

I do not like that when a report is sent to a customer, it list every time the work order was updated and by whom. No Need for that in our line of work.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

I love this product. It has helped my company streamline our maintenance work order system as well as parts inventory and asset management. Our PM schedule is much easier to follow and my employees were able to use this software easily and have been more efficient.

Inconvénients

The only things I've had issues with have been minimal. I have made suggestions on these minor things and the company has worked to fix those issues quickly.

Avantages

Helping me keep track of the maintenance especially having so many vans this helps us take care of issues and keeps us in front of it.

Inconvénients

I like everything about it very easy to use

Avantages

Ease of use. Fast, good support, easy to set up

Inconvénients

Have found anything I don't really like yet

Avantages

This app solves communication issues, keeps you very organized

Inconvénients

I least like the structure of users/admin. maybe unique to this facility but all is great

Avantages

Before we had maintainX, we used paper binders as schedules to complete preventative maintenance. Now, it's much easier to visualize when tasks are due on the calendar.

Inconvénients

At a small company like ours, we don't implement a lot of the features. There are certain parts of the software we don't use, so maybe a way to only pay for what we use would be interesting.

Avantages

Mobile Accessibility and ease of use enable this product to be an easy sell to the workforce. Getting early buy in from our Teams has allowed us to accelerate our launch !!

Inconvénients

Opportunities still exist to make this product better. As we find gaps in the process the Team at MX are always a phone call away and ready to support us.

Avantages

Work order Management, Asset Management, Asset, and Parts Tracking and Inventory Management

Inconvénients

I like Maintaix-X to improve in their reporting section, add more features as better filtering

Avantages

It was very easy to move all my equipment and assets over. they offer amazing flexibility in the ways that you can set up your work orders.

Inconvénients

I wish there was a scan feature that would allow you when adding parts into you inventory you could scan the invoice with your phone, and it would fill int the blanks for you.

Avantages

MaintainX is great for inspections and work orders as well as for keeping up with all assets and much more!

Inconvénients

Automatic start from one work order to the next would be a nice feature.

Avantages

The ease of use, simply to set up and simple to employ

Inconvénients

There is nothing difficult to use, the only issue is you may not understand the capabilities you have, need to be able make sure you use the features so you can sort and find issues later as they numbers grow.

Avantages

The simplicity of creating work orders is great! I really am glad to see new updates and integrations that suit our business needs.

Inconvénients

I wish the calendar view of work orders was improved to allow a full view of work orders and their assignments.

Avantages

Unlimited photo/video storage on work orders was huge! Plus seamless mobile support.

Inconvénients

Nothing much. Modest setup, comparable costs, even negatives we're reasonable.

Avantages

I like that the mobile app is user friendly!

Inconvénients

Nothing really, customer support has helped in all areas that have been problematic.

Avantages

how I can list and track all my assets schedule preventive maintenance, downtime, parts lists. Very easy to use.

Inconvénients

don't really have any cons about MaintainX. It's a great product

Avantages

It's easy to use, and notifies you if you a category.

Inconvénients

I'd like if they had room locations, other than that it's a good program.

Avantages

The logging of repairs,maintenance, and inventory tracking!

Inconvénients

Confusion at times on mobile app.. mostly due to people not direct assigning to an individual

Avantages

I can see in the Calendar what everything should be done in the coming days, weeks, and months. Compare to our previous software, where was it more complicated to get those informations.

Inconvénients

We weren't able to successfully set up / implement our daily checks for f.e. scissor lift & other equipments according to our needs. But I strongly think that will be soon solved as the support team from Maintain X is very helpful.