eMaint CMMS

Avantages

Ease of Access. Very user friendly. Easy Management

Avantages

Work Order management, Asset management. QR Code utilization

Inconvénients

PM Scheduling not flexible enough to account for variances in production schedule.

Alternatives envisagées 

Pourquoi passer à eMaint CMMS

Avantages

It is adequate. The fact that we have it is better than not having anything at all.

Inconvénients

The system is clunky. It's very technical and setting it up or modifying it has a very high learning curve. Not really user friendly.

Avantages

I love that you get all of the bells and whistles right out of the box. They don't charge you extra to run reports or to open other features.

Inconvénients

I wish it had a mobile app. It has a mobile function but it isn't a true app.

Alternatives envisagées 

Pourquoi choisir eMaint CMMS 

Pourquoi passer à eMaint CMMS

Avantages

help desk assistant was very helpoful in explaining process to get the results i needed to understand what was needed (input) t get the program to give me results

Inconvénients

non trasfer of histor having to pick a default vendor

Avantages

This system is very versatile and customizable. It has helped us with better managing our pm schedules. Tech support is amazing.

Inconvénients

Trying to set up reports can be difficult. You really need to go through a advanced class or you will be reaching out to tech support a lot. For the last year it has been difficult for us to get new users added to the system.

Avantages

the ability to customize it as often as we need and the ability to do the majority of it our selves.

Inconvénients

The inability to change some of the user settings myself.

Avantages

I love the customizable reports. They are very easy to set-up so that you can manually or automate them as needed. No external programs needed. There is also more than one way to set them up. Ever wish that after drilling down on data that you could just run that report every week? Just 'Save as a Report' and tell it to send ever Friday. It really is that easy.

Inconvénients

Your account rep can log into your account and see issues help you resolve them. The most common way to resolve issues with eMaint is through a chat feature on their website. It can be a lot to type everything out and send screen shots. That being said, the tech support is well trained and they typically resolve issues or train you during the initial contact.

Avantages

Being able to set the system up the way we wanted from the beginning.

Inconvénients

I have never meet anyone from Emaint, I spoke to many over the phone but the one on one has never happen. I feel that my good system I have now would be great if someone was able to watch the way we use the system. Someone that knows the system better then i do would be able to possible find faster and better ways to do things.

Avantages

Ability to configure the system to need many different needs

Inconvénients

Basic report writer lacking. Mobile app need improvement.

Avantages

Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.

Inconvénients

There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.

Avantages

The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Inconvénients

The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders.

Alternatives envisagées 

Pourquoi passer à eMaint CMMS

Avantages

I like the Work order generator and the machine maintenance history generator the best.

Inconvénients

At times the available options create confusion for me when figuring out a problem inputting data.

Avantages

easy to use, the support, able to add pictures to assets

Inconvénients

The techs screen is different than what the admin sees. Causes confusion sometimes

Avantages

The team was very helpful when we were going through the implementation and worked with me to pull over all our data from our previous outdated software.

Inconvénients

Since I was involved in the implementation and not much daily usage, I sometimes struggle to find the information I need.

Avantages

Ability to step into others shoes and remedy their errors.

Inconvénients

Nothing. We are evolving and moving forward. eMaint will be a part of our journey towards ‘World Class’ status.

Avantages

The continued improvements that are made to make it more useful at multiple facilities.

Inconvénients

app development has not been as good as I expected

Avantages

As an administrator I appreciate the flexibility with customizing the program to my needs and the ability to continue making changes and tweeks as our needs change. We have been using eMaint for 10 plus years know and the ability and depth that we can review our assets is just wonderful. You can even see our learning curve as to what data is important and relevant has changed over time. Garbage in Garbage is still relevant, so you should spend a lot of time understanding what you want to get out of any CMMS program so you know what you want to capture. Thoroughly entering all data about each asset pay reward later also. Voltages, amperage, location, Motor nameplates as well as spare parts is all a big part of set up and take a fair amount of time, but pay dividends down the road.

Inconvénients

It is disappointing that eMaint cannot be integrated with our Infor XA program. Company purchases go through one program and do not update eMaint the way it could unless everything is re-entered a second time. Who has time or resources for that? Consequently our spare parts program does not run as smoothly as we would like.

Avantages

Customization

Inconvénients

Everting there is an update it creates an issue in the system and now X5 is getting all the support and it seems harder to get ahold of anyone.

Avantages

The ease of use and navigation makes it very easy to learn, couple that with the extensive amount of material and learning courses in the eMaint library. The people in eMaint are always available to help with queries

Inconvénients

No cons the ease of use and customer support is world class

Avantages

eMaint is very easy to use and provides excellent support. It has a wide range pre-built features that helps maintenance teams to keep track of their work, maintenance schedules, asset management, inventory management and much more.

Inconvénients

It offers many tool integration but I feel that they can improve tool integration feature which allows you to integrate any tool with this software.

Avantages

Customer support is great. Being able to have the user customize and make changes without requiring additional support and costs from the eMaint. Additional minor configuration changes can be made by eMaint without additional costs.

Inconvénients

The applications has the ability to scan barcodes seamlessly ONLY if you are using Android or IOS. eMaint does not currently support a streamlined barcode scanning function of you are using a windows supported tablet or device making barcode scanning very tedious and complicated. Also, for those who spend some time away from a wireless or cellular connection in the field, would like to see an offline mobile version that syncs when it accesses the next connection at no additional cost. Also, would like to see the "Interactive Plans" table listed as a standard and not have to ask for it for every user.

Avantages

We started using eMaint several years ago and the set up and integration went smoothly. Once our assets were in the system it was simple to establish PM's and condition inspections. We now use the software to plan, schedule and track all our PM's. These results generate corrective WO's along with department request for corrective or Emergency WO's. Safety also uses the system to track the inspection and condition of all of their assets, extinguishers, fire systems, emergency lights, Chlorine alarms and etc. We are beginning to use it to record and track age on critical components such as motors, gearboxes and etc.
eMaint provides us with a simple easy to use program for all users to access information, print WO's and close them in a timely fashion While keeping the administrative side of the program secure.

Inconvénients

I wish they had a phone app to make information accessible in the field. The only way to retrieve or enter information is on a computer. We are trying to capture more BOM and part info in the field to expand our use of the system.

Avantages

eMaint is highly configurable to your Maintenance process workflow.
The relationship with Fluke is a win for implementing Fluke device monitoring, aka, PdM.

Inconvénients

Out of the box, fundamental operation is not there.
There are quirks and features that need to be turned on to operate.
This obstacles must trip you up in your rollout in order to be "fixed".

Need a team dedicated to driving an out-of-the-box solution so that Users can hit the ground running.

Avantages

Quick and easy for daily use of producing work orders and PMs.

Inconvénients

The integration and set up seems a bit more clunky than it has to be. Linking up with Excel to produce relevant and in depth spreadsheets takes way more steps to achieve than it should, in my opinion. There has been a lot of trial and error on my part to amass the info I need into an easily read format.