eMaint CMMS

Avantages

Ease of Access. Very user friendly. Easy Management

Avantages

Work Order management, Asset management. QR Code utilization

Inconvénients

PM Scheduling not flexible enough to account for variances in production schedule.

Alternatives envisagées 

Pourquoi passer à eMaint CMMS

Avantages

Having fluke hardware available to integrate with Emaint. Also has a large capacity for creating reports.

Inconvénients

Creating reports and other tasks on the administrator side requires more coding experience than other software packages.

Avantages

It is adequate. The fact that we have it is better than not having anything at all.

Inconvénients

The system is clunky. It's very technical and setting it up or modifying it has a very high learning curve. Not really user friendly.

Avantages

I love that you get all of the bells and whistles right out of the box. They don't charge you extra to run reports or to open other features.

Inconvénients

I wish it had a mobile app. It has a mobile function but it isn't a true app.

Alternatives envisagées 

Pourquoi choisir eMaint CMMS 

Pourquoi passer à eMaint CMMS

Avantages

I love the customizable reports. They are very easy to set-up so that you can manually or automate them as needed. No external programs needed. There is also more than one way to set them up. Ever wish that after drilling down on data that you could just run that report every week? Just 'Save as a Report' and tell it to send ever Friday. It really is that easy.

Inconvénients

Your account rep can log into your account and see issues help you resolve them. The most common way to resolve issues with eMaint is through a chat feature on their website. It can be a lot to type everything out and send screen shots. That being said, the tech support is well trained and they typically resolve issues or train you during the initial contact.

Avantages

Being able to set the system up the way we wanted from the beginning.

Inconvénients

I have never meet anyone from Emaint, I spoke to many over the phone but the one on one has never happen. I feel that my good system I have now would be great if someone was able to watch the way we use the system. Someone that knows the system better then i do would be able to possible find faster and better ways to do things.

Avantages

This system is very versatile and customizable. It has helped us with better managing our pm schedules. Tech support is amazing.

Inconvénients

Trying to set up reports can be difficult. You really need to go through a advanced class or you will be reaching out to tech support a lot. For the last year it has been difficult for us to get new users added to the system.

Avantages

the ability to customize it as often as we need and the ability to do the majority of it our selves.

Inconvénients

The inability to change some of the user settings myself.

Avantages

Ability to configure the system to need many different needs

Inconvénients

Basic report writer lacking. Mobile app need improvement.

Avantages

eMaint is the most versatile maintenance software I have used! I have been in Maintenance for 40+ years, and eMaint CMMS is great! Work Order management where the Trades and Crafts people document their labor hours, parts used, repair comments, track MTBF, MTTR, and safety tracking! This also includes a inventory parts, document storage, easy to write work request and work orders to be directed to the correct Trade group as needed. I also can tell you that our Auditors rated this process as "Best in Class" !! Meets all requirements plus some!

Inconvénients

At this time, I can think of one issue that needed resolved!

Alternatives envisagées 

Pourquoi choisir eMaint CMMS 

Pourquoi passer à eMaint CMMS

Avantages

That the basic software covers a lot of my needs, but is also customizable to my needs that are not already built in.

Inconvénients

I get intimated by some of the steps it takes to manage the forms.

Avantages

It is great to finally have one maintenance management software to manage Reactive/Emergency Maintenance, Facilities Maintenance, Machine Shop Requests, and Inventory Management all in one.

Inconvénients

The one thing I do not like about this system is the mobile app for my technicians. There are too few search options and the scrolling through work orders can be very tiresome. If there was a possibility to have more than one column, there would not be so much scrolling. It is an annoyance that all of my techs complain about. Most of my 14 techs end up printing out their work orders, throwing away all of the unnecessary pages of rows that do not concern them. We were hoping to get away from printing so much paper with this new system. As few as 3 columns, would allow my techs to view the entire work order in one view with minimal scrolling.

Avantages

Reporting, work order management, asset management. Customer service is second to none.

Inconvénients

Report set-up is not always intuitive and can be somewhat complex. I wish their dashboarding was a little more robust.

Avantages

Ease of use, functionality, and broad spectrum of product

Inconvénients

The time difference where tech support is located, not having the ability to add users without tech support

Avantages

Easy to use, user friendly interface and accessibility

Inconvénients

Sometimes takes longer to load due to Technical problems

Avantages

Ease of use and functionality to provide management to maintenance.

Inconvénients

Customization process and data entry can be time and labor intensive.

Avantages

The question should be, "What DO you like"... the easy access to reporting, the quick online support has yet to disappoint and getting out cmms mobile. Gone are the days of notebooks and trying to remember what you did.

Inconvénients

The communication between fluke mobile and eMaint has been less than smooth. Enough that I'm concerned with the fluke online connectivity options we're currently looking into.

Avantages

Program flexibility - we can easily design it to fit our needs, and progress from simple to more complex when we are ready. Program reporting - captures true costs, and future expenses for better planning and budgeting and tracks workload. Ease of use - both administrators and technicians have better scheduling and more efficient workload that is visible and manageable.

Inconvénients

I would appreciate more work instructions for the smaller tasks be documented in a searchable format. For example, when I changed an existing task, I was not aware of the need to "publish" to all assets using the task. In hindsight, it makes sense but not being a computer programmer it did not come to mind.
Also, more tutorial on writing reports would be great.

Avantages

The software has all the basic features and functionalities that you need for a great CMMS program, that is adaptable and customization for many industries and demands. There is more in the system than i think most customers even take advantage of, but the customer support team has always been there to help brainstorm ideas and best practices for implementing the system to deliver what you need.

Inconvénients

There are certain scenarios that the system can act a little glitchy at times in regards to the reports and report output into HTML/excel that can be frustrating, in terms of formatting not being adjustable and other quirks that you just have to accept. For example the excel reports only export as an excel 2003 doc, i mean come on that is sooo outdated, and then on top of that all the columns are tiny, and you have to manually drag them out each time, these are small annoyances. The HTML exported reports also have no page margins, so the table literally goes all the way to the edge of the page, making parts get cut off upon printing, and this is something that cant be adjusted in the system. There are other limits that the system can just not do for reporting that i wish it could. In general though, the bulk of my grips with the system are all reporting based, the system itself and its functionality and consistency with the base CMMS module is great and even the reporting is still great, just small improvements could be made to make it even better.

Avantages

eMaint is very easy to use and provides excellent support. It has a wide range pre-built features that helps maintenance teams to keep track of their work, maintenance schedules, asset management, inventory management and much more.

Inconvénients

It offers many tool integration but I feel that they can improve tool integration feature which allows you to integrate any tool with this software.

Avantages

Customer support is great. Being able to have the user customize and make changes without requiring additional support and costs from the eMaint. Additional minor configuration changes can be made by eMaint without additional costs.

Inconvénients

The applications has the ability to scan barcodes seamlessly ONLY if you are using Android or IOS. eMaint does not currently support a streamlined barcode scanning function of you are using a windows supported tablet or device making barcode scanning very tedious and complicated. Also, for those who spend some time away from a wireless or cellular connection in the field, would like to see an offline mobile version that syncs when it accesses the next connection at no additional cost. Also, would like to see the "Interactive Plans" table listed as a standard and not have to ask for it for every user.

Avantages

We lacked having a system of organization and record keeping. Not only has this program fulfilled both of those categories, it has opened up our vision to other ways to improve our plants growth and communication. This is the only CMMS system I have used but am very happy with the amount of work it has taken off of my plate.

Inconvénients

I am often told by eMaint team members how flexible and easy things came adaptive or implemented. However, it seems like more and more the issues I have needed to fix don't really have cut and dry issues. This program does the basic and most of the intermediate issues very easily. However the more complex issues have yet to be resolved.

Avantages

The work orders print out and tell the technicians exactly what they should be doing that day. Keeps them on a balanced schedule.

Inconvénients

Nothing was set up in the first place on what we needed the system to do for us. There are a lot of flaws, nothing works like it's supposed to, we are constantly having to contact support to fix things.