MaintainX

Avantages

Ease of use and implementation to company process.

Inconvénients

I have no complaints. The program is everything we need.

Avantages

App friendly and really easy to use you

Inconvénients

So far I haven't find any cons about the app.

Avantages

It’s very easy to use . I’m not tech savvy and I love it.

Inconvénients

Sometimes it doesn’t let me put in suite numbers

Avantages

Easy to transfer requests in work orders

Inconvénients

Very hard to delete, cancel old repetitive work orders.Had to change the time and date to be able to stop one.

Avantages

Automated messages to requester and work groups. The breadth and depth of available reports. Tracking of assets and materials needed for PMs. Also, that little animation that shows i completed a task; it's silly but I also like it.

Inconvénients

Saturday Morning Notifications. These would be most usefully deployed at the beginning of the work week.

Avantages

It’s very easy and very well organized to maintain inventory. And looked for parts

Inconvénients

I don’t think there is any dislike or least like about maintainX

Avantages

Their customer support and webinar events are second to none!

Inconvénients

I'd like to see more permissions controls between administrators and full users on the Premier package.

Avantages

Really like the easy of use this program allows. The layouts of screens is easy to find what you are looking for.

Inconvénients

Integration would be the only area that could have been maybe a little easier but this is really not a complaint because MaintainX did work with us on this too.

Avantages

Interactive interface on the app super helpful

Inconvénients

If wifi is lost, app may not hold the info inputted

Avantages

It is easy to access and easy to navigate once the form has been clicked into.

Inconvénients

The homepage UI is not that easy to navigate

Avantages

You can really tell this system was designed from the ground up for people on the ground. Too many CMMS systems were designed by people who do not use them, and it shows. The ease of functionality, and robust options make MaintainX stand out above other options from very well established industry leaders.

Inconvénients

There are some functions I'd like added, but the team is very responsive and have already made improvements to the software in the short time I've been a customer.

Avantages

The ease of use from the requestor side of the application submitting work requests and getting updated comments when completed. To the administrative side, assigning work requests, creating and tracking assets, writing procedures and assigning scheduled PMs on equipment.

Inconvénients

Nothing, it is a very functional program.

Avantages

Ease of use. Simple interface. Wide range of applications.

Inconvénients

No real issues with MaintainX. Super user friendly.

Avantages

The app makes maintenance tracking seamless. The amount of data you're able to export is another highlight

Inconvénients

More features in the premium plan. It seems there's a huge permissions jump between premium and enterprise I'd like to see a smaller margin. The inability to import without using support is surprising. At least a second set of eyes analyze the data.

Avantages

Ease of use, mobile friendly. Customer support is excellent.

Inconvénients

Skipped Work Order should be included in the reports.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

The ease of use and simple training made this program very useful to use and implement.

Inconvénients

Getting something changed via customer support is sometimes a hassle. User feedback takes to long to implement and sometimes things are launched without clear direction and not using our feedback. i.e. the asset downtime portal

Avantages

MaintainX really helped me solves some inefficiency especially about logistics and supply chain

Inconvénients

The integration with other apps sometimes confuses me

Avantages

We love how easy it is to use and how functional the app is. Though we are able to make it work and it has definitely improved our invoicing system it would be even more amazing if it had dedicated client billing/ invoicing features.

Inconvénients

The only place MaintainX is lacking is in the billing/ invoicing department. It needs a dedicated invoice feature!

Avantages

I have implemented 6 different CMMS programs over my career. MaintainX has been the easiest to implement, easiest to train technicians, and fastest to be adopted for a small to medium sized department.

Inconvénients

Reporting is somewhat fixed in the standard Dashboard but you can create custom Dashboards

Avantages

The efficiency of the crew when we have a problem

Inconvénients

How the app works like visually, the aesthetic etc..

Avantages

this tool is so user friendly, has so many features

Inconvénients

I haven't seen any so far, its been working awesome.

Avantages

For myself being able to track our Preventative Maintenance and work orders is crucial. I manage the property care for 6 stores as well as 5 rental properties. Having all the information I need in the palm of my hand is crucial. Maintain X helps be acquire that information quickly and easily.

Inconvénients

the toughest part I had when going to Maintain X was figuring out how everything functioned. I would like to see some more features added to the different categories to help distinguish different parts, as well as the different types of assets that companies can have. I would also like to see more integration with metering and how those could be utilized in the reporting. It would also be nice to where if an asset is "down" there would be an option in the acceptance of a work order so that the asset could be labeled "offline" from there rather than having to manually go find the asset to mark it in the program.

Avantages

Being able to make work orders from your phone and prioritize them is a huge boost to productivity in all areas.

Inconvénients

You have to be detailed about the information you put in, but I actually think that is a good thing.

Avantages

Ease of use and support. Recurring tasks on scheduled items.

Inconvénients

Everything seems to work very well so far.

Avantages

Very user friendly. Features are simple to use and everything is very clear and straightforward.

Inconvénients

The app has several features missing compared to the desktop version.

Avantages

The work orders and how they set up easily

Inconvénients

It could be better if there was groups of inventoried parts. For example, I could have a group of assets as vehicles and another group of assets with welding machines

Avantages

Ease of setupEase of useReporting QR codes Ease of adding locations, assets, categories, etc.

Inconvénients

More layers of nesting for locations which they have said is coming

Avantages

Data is one a dashboard. and its all under one "roof"

Inconvénients

faster speed as its slow sometimes and better location flow

Avantages

We love the ability to track work, schedule repeating PM work orders, and the accessibility from anywhere via our smartphones.

Inconvénients

I wish there was a way to add an email address to a work order to keep certain people(non-requester users) in the loop on the status of the work order.

Alternatives envisagées 

Pourquoi passer à MaintainX

Avantages

MaintainX allowed us to formulate a detailed approach to our preventive maintenance

Inconvénients

I would like an automatic follow up sent to author of each maintenance task

Avantages

It is very easy to see what needs to be done and to assign those tasks to the right individuals or teams,

Inconvénients

It would be helpful to be able to tag more than one location on a work order.

Avantages

I like that it is easy to use and navigate within the app, besides that it can be used

Inconvénients

that you cannot respond to service requests without accepting them

Avantages

It is easy to navigate and quite intuitive.

Inconvénients

Ease of use, ease of training others, easily customizable.

Avantages

Accountability, the ease of assigning tasks to certain employees.

Inconvénients

Perfect the way it is, easy to use, easy to understand. Layout is easy to navigate

Avantages

A person without professional or specialized knowledge can use this .

Inconvénients

some times it takes time to refresh need some speed for the page to refresh.

Avantages

In person training. would like to answer questions in person for future users

Inconvénients

I haven't fully use it , so no comments yet

Alternatives envisagées 

Avantages

What I like the most, is the Service. I have a "Contact MaintainX" link to get support immediately. Every time I ask for support, I receive an answer in less than 5 minutes.

Inconvénients

So far I do not have anything to dislike about MaintainX. It has a been a great tool for our daily Maintenance, other departments Requests and Audits.

Avantages

Ha permitido a nuestras areas encargadas estar al dia con el mantenimiento preventivo de todas las areas.

Inconvénients

Hacen falta caracteristicas pero el programa funciona muy bien

Avantages

How easy it is to use. Keeping track of our asset history. Ability to schedule PM tasks and also create work orders for day to day issues.

Inconvénients

Sometimes the support to get info uploaded is not the best when you are impatient, and it takes a couple days.

Avantages

We track work orders and techs on daily tasks

Inconvénients

There is nothing that I don't like about MaintainX.

Avantages

Preventive maintenance.All procedures are easy to follow with visual aid and complete instruction.

Inconvénients

I don't see any least at your work i found it very useful and reliable

Avantages

Simple and user friendly which is good for mid size company.

Inconvénients

More strong option btw automatic purchase option with inventory management

Avantages

How easy it is to use.And how fast and good support is

Inconvénients

Nothing that i have found to this date.

Avantages

Easy setup and use of the computer and mobile app.

Inconvénients

The work orders has four buttons; Open, On Hold, In Progress and Done. What is missing is a button for Incomplete to help with PMs that are missed. I think this would also help with Reporting Completed Vs Incomplete PMs.

Avantages

Maintain x is very user friendly and keep us on track for the next job

Inconvénients

Sometimes the app doesn’t update when we need it to

Avantages

I have been using this app for a long time, it also the first app I have tried. I have never even considered moving to another company as I am so impressed with this one. Creating and allocationg work orders are a breeze. I also love being able to check the progress of the work order.

Inconvénients

People are the weak link. They do not check the orders and forget to log their progress. A pop up, email or alarm will be great to inform and remind people of their tasks

Avantages

Ease of use for mobile devices, pictures of things found, pictures of parts and assets. Pictures are just huge for us.

Inconvénients

So far it is a bit overwhelming as it is very new but we are diving in and getting it sorted and things are seemingly coming together.

Avantages

I have no difficulties about the software. It's practical .

Inconvénients

In the very beginning I had some complanings but after I took a time to understand the filters and the options... now I can say it's easy and practical

Avantages

The best things about MaintainX is it's paperless and live, there are no delays from putting on a job to it hitting the maintenance team, no printing out slips and handing them to the engineering team or pinning them on boards, it pings on their mobile in their pocket.

Inconvénients

The only little bump in the road was, each job needs to be approved by myself, so if I don't get to the request the job isn't generated, however we've overcome this by adding a lead engineer to be able to do this too. *I was trying hard to find an issue I've had over the time we've had MaintainX*

Avantages

Usability and the mobile ability. It has a very modern updated feel about it.

Inconvénients

It has a bit of a learning curve. Nothing overwhelming