CrowdChange

Avantages

Working with [SENSITIVE CONTENT] is the best part of working with CrowdChange. She is proficient, knowledgeable and solutions oriented.

Inconvénients

The admin fees are quite high and the option to click off not as visible to donors as they'd like it to be.

Avantages

The software has an easy learning curve. Their support team is highly responsive and they love to listen to suggestions and new ideas for their future iterations. I can't recommend this turnkey solution enough for any non-for-profit.

Inconvénients

If a certain feature wasn't there, the team at CrowdChange was fast to work with us to implement it - this is very rare for a software company. They truly work alongside their customers.

Alternatives envisagées 

Avantages

CrowdChange does not require customizations or 'extras' to provide a professional-looking robust fundraising event solution. Options include ticket sales, registrations, sponsorships, swag sales and donations. Very easy to use; no HTML or web design experience needed.

Inconvénients

As an administrator, I would like to have the option to prevent my users from reopening fundraisers. A minor inconvenience compared to the ability for my users to create beautiful pages on their own!

Avantages

We switched to CrowdChange this year from a different fundraising platform and are very happy that we did. Their feature set for our constituents is great and we are able to offer a better user experience and drive fundraising for our organization. The team at CrowdChange were so helpful in getting us set-up quickly and really took the time to understand our needs.

Inconvénients

CrowdChange is always continuing to develop their product. Our organization has some specific needs and CrowdChange listens and figures out a way to get this done, even if they do not currently have a solution in place.

Avantages

CrowdChange has created a platform that is easy to use for non-profits and donors alike. Beyond user friendly (professional and customized fundraising pages can be set up within minutes), this comprehensive software lets you control your branding, and offers so many features for every aspect of online fundraising. The customer support offered by CrowdChange is unparalleled. Always available to help work through any issues, making custom modifications when necessary, they ask for ways to improve their platform and truly listen. The benefits of this product are seemingly limitless.

Inconvénients

An FAQ or resource page should be created to be able to search for certain answers rather than having to contact support. Other than that - no cons!

Avantages

The CrowdChange platform has been a game changer for us. We are a national organization who struggled with our online fundraising program. CrowdChange provides us with a user friendly comprehensive tool that allows us to create and run several digital campaigns simultaneously.

Allowing donors to cover processing fees, instant tax receipts and reporting, peer to peer campaigning possibilities and direct deposit gives both us and our donors useable features that make the donation experience easy and quick.

Inconvénients

There is nothing difficult about the CrowdChange software.

Avantages

The CrowdChange team helped us a lot with set up, including addressing our complex banking needs. We have several departments and need to route payments to different bank accounts, including accounts in a different currency. CrowdChange was able to help us deal with it appropriately.
CrowdChange was also happy to help our individual department leads with their own events and fundraising needs.

Inconvénients

I would like to see some tiered pricing options geared towards non-profit organizations. The fees can occasionally be high. Luckily CrowdChange heard us on this and we will be discussing it with them further.

Alternatives envisagées 

Pourquoi choisir CrowdChange 

Logiciel antérieur 

Pourquoi passer à CrowdChange

Avantages

CrowdChange is user friendly and has tons of great features. The customer service of the software is unparalleled and the team at CrowdChange works with you to fit your best needs. We have seen significant increases in fundraising for our college chapters since switching to CrowdChange.

Inconvénients

I do not have any cons. We are having difficulty linking CrowdChange to be set up with our Canadian chapters, but that is nothing to the fault of the software.

Avantages

Ease of use and one stop shop and organizers don’t have to use thier own capital. Sponsorship feature are great

Inconvénients

N/a

Avantages

CrowdChange is very easy to use and set up. Everything is clear when you go to the site and you can promote individual campaigns by sending a purpose link for it, once on the site the donor can see what other campaigns are available.

We are very excited to start using Peer-to-Peer and Team Fundraising, which were another reason we went with CrowdChange. We are a school and wanted our Alumni to be able to reach out to their classes etc.

Inconvénients

I sometimes find it hard to read their reports, finding the correct report and seeing what we actually receive in the back versus what the donor donates. Once I had spoken with our accounts manager and they had explained which is the best report to use this made it easier.

Avantages

The simplicity of setting up events is probably the biggest appeal. I run upwards of 32 events annually so I’m very familiar with many other event-related portals and this one is by far, the simplest for getting event tickets live. I also like that guests breeze the the steps to register for an event without having to do multiple registration protocols.

Inconvénients

The social media capabilities are very basic when it comes to guests marketing the event. Other platforms have a solid handle on guests being able to share etc, are very visually appealing, and have notifiers when purchasing tickets to boost to their peer groups. This one doesn’t align the branding of individual events when shared nor does it support guests boosting events in an appealing or functional way.

Alternatives envisagées 

Pourquoi choisir CrowdChange 

Logiciel antérieur 

Pourquoi passer à CrowdChange

Avantages

ease of use, all-in-one-solution, easy set up

Inconvénients

I can't think of anything missing. The package provides everything we need

Avantages

Very easy to use for both internal and external users. Staff were quickly able to get up and going with it.

Inconvénients

Could have more options for visual customizations.

Avantages

I love that this is connected with Billhighway and that deposits are nearly immediately available for the chapter to use. It's very easy to set up and customize the event.

Inconvénients

My least favorite part of the product is that there aren't as many things that are customizable as an organization. We were able to change the branding, but I want additional features like automated questions that are not yet available.

Avantages

So easy to use - and the team is super helpful and willing to step up and troubleshoot. The process was smooth and the learning curve is very manageable.

Inconvénients

The amount of imagery allowed on certain pages is a bit disappointing, as it doesn't completely match with our brand colours.

Avantages

It's user friendly and allows us to engage in other types of fundraising. The support team is great - very helpful and responsive.

Inconvénients

The integration with Raiser's Edge. We had some challenges mapping the system with RE, and unfortunately didn't get alot of support from Crowd Change for that.

Avantages

Crowdchage is easy to use as an administrator, and as a person being directed to the site. I like that there are many options you can use when creating an event- if you want names of people registering- when to turn off ticket sales- custom questions etc...

Inconvénients

would like that each admin can choose how the home page defaults- my preference would be upcoming events as opposed to always seeing most raised first. I wish you could choose and have it stay that way.

Avantages

It is very easy to use and the support is excellent.

Inconvénients

Every change requires some tweaking and the staff at Crowdchange have been very helpful making custom modifications to accommodate our needs.

Avantages

ease of use for donors when on our website

Inconvénients

ability to seamlessly interact with our CRM

Avantages

I liked the ease of creating donation forms, the analytics, and the plug-ins for our virtual gala platform. It was very user friendly for both the administrator and the donor.

Inconvénients

Can't do wire frames for the registration or donation forms.

Avantages

We have used this platform for free events, complex events and tribute cards. It is versatile and the development team is eager to move forward in accommodate everything we have thrown their way!

Reporting is clear and complete.

Inconvénients

I am not always able to do what I wish to do. I do have to ask support and it is answered.....I think there should be a FAQ area.

Avantages

Peer to peer and fundraising event pages

Inconvénients

the spacing between sentences is a challenge for the custom thank you letter

Avantages

CrowdChange is an easy-to-use online donation platform that allows organizations to implement video marketing strategies, along with peer-to-peer fundraisers in their digital marketing campaigns.

Inconvénients

We would love to see CrowdChange implement social sharing tools for Instagram and LinkedIn into the platform in the near future.

Avantages

The platform is easy to use both on the backend and for the users. It's clean, simple and gives off a sense of professionalism to donors.

Inconvénients

So far, the only 2 things that I dont really like about it is the fact that the "Label Name" needs to be seen on all forms and the fact that I can't set up automatic notifications to other people within my organization (I have to do that manually) - but, all in due time I guess 😃

Avantages

It’s quite easy to use both within the foundation and by our third party creators. It integrates well with raiders edge.
The customer service is excellent

Inconvénients

My only issues were that it didn’t click through directly for LinkedIn but that has since been resolved.

Avantages

It is easy to set up and administer. Scalable and affordable.

Inconvénients

It would be nice to have more graphic design features to use.

Avantages

Customer Service, super quick implementation, no bugs to deal with

Inconvénients

The look and feel of fundraising pages is a bit basic

Avantages

Ease of use! Compared to AKARaisin which was the software I used to use, CrowdChange is an absolute pleasure.

Inconvénients

It would be great if there was an easy was to add comped tickets and the ability to send cards when a donation is made in honour/memory of someone.

Avantages

It is very simple and easy to use. I love how it make your event look very legitimate with ease

Inconvénients

For me its that I cant have the money go to two separate bank accounts but that is because the charity I am working with is more difficult with there abilities not crowdchange

Avantages

We are a Charity who uses Donor Perfect as our Data Base. Crowd Change interfaces nicely into Donor Perfect. There are a few issues that you need to keep on top off like duplicate account numbers that need merging but in general it works quite well. We enjoy the flexibility of setting up the event and selling it the way we like with Crowd Change rather than trying to use a web link form inside Donor Perfect which is far more complex.

Inconvénients

The lag time it takes for the income to hit our bank account eg a transaction in Crowd Change from 4th to 10th of Jan 2020 does not come to us until 17th Jan 2020. So they do have your money for quite a while

Avantages

Easy to use, good customer support, bilingual

Inconvénients

Don’t love the esthetic look of the page

Avantages

Very user friendly. Fast and effective communication with the company for any troubleshooting issues. Creative and easy to use for us and donors.

Inconvénients

Perhaps the fee can be less depending on the package we take on.

Avantages

It is very easy for a standard supporter-led fundraiser. The users really enjoy the product. We also thought it worked quite well for matching gift campaigns.

Inconvénients

As it was not built for peer-to-peer team campaigns, it lacked a lot of necessary functions for the users and organization. Our feedback from users was a lack of ease of use for this purpose.

Avantages

This product is so intuitive! It has tools for everything that I need from a fundraising point of view, both at the point of the end user and reports internally for our use.

Inconvénients

I would like the ability to change some of the text on buttons myself

Avantages

Love that it’s so user friendly and easy to navigate.

Inconvénients

That there is nothing to complain about

Avantages

Easy to use
User Friendly
Not complicated
Great support service

Inconvénients

Nothing. All in all a fantastic product that met all our needs

Avantages

Customer Service, easy and user-friendly

Inconvénients

limited layout options on the donation/event registration pages. Need more options to add information and personalize pages

Avantages

Software was user friendly and easy to use, best of all, it looked good!

Inconvénients

The ICRF team felt like many enhancements needed to be made while using the product, but luckily the team at crowdchange were always ready to go! They made all the product enhancements that we requested and this made the user experience great!

Avantages

Offers features that others do not and ease of use

Inconvénients

We are still new to the software and any new software has some growing pains.

Avantages

The software is extremely user-friendly. The templates are attractive and most importantly, the customer service is A-1!

Inconvénients

I would have liked to be able to manipulate the email database in terms of being able to name specific groups as contact groups.

Avantages

I like that a fundraiser can be custom-built to look and work anyway we imagine it. Through the process, I am grateful to have worked with a patient and very helpful team member. I would not have gotten through two successful fundraisers without him.

Inconvénients

Funds are deposited sporadically. This makes more work for accounting.

Avantages

The software was user friendly:concise and clear and most of all the customer support was superb.

Inconvénients

There are some tweaks needed in the formatting but I understand that the issues are being addressed and should be improved shortly.