CampSite

4,8
Note globale
Avis

4,8
Note globale
Avis

Parcourir les avis sur CampSite

140 avis sur 140
Classer par :
Marita
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/11/2018

Medical camp

Avantages

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Inconvénients

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Réponse de Jonas Software

Thank you Marita, we are happy to hear you are having a positive experience with CampSite so far.

Répondu le 05/12/2018
Katie
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/12/2018

CampSite has revolutionized our camp!

CampSite has changed our working experience, as well at the customer experience for our camp. We look more professional, can keep track of so much more, and have increased the safety and security of our campers.

Avantages

We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Inconvénients

There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

Réponse de Jonas Software

Wow Katie, thank you for the very kind words! We are glad to have helped "revolutionize" the way you run camp and we'll keep on improving the product and support experience!

Répondu le 05/12/2018
Dalia
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 19/03/2019

Great Software & best customer service

Avantages

It's user friendly (for most part), the team behind the scenes is amazing. they always reply within a few hours at the latest and are always willing to assist.

Inconvénients

There are a few limitations but we've learned to overcome them.

Réponse de Jonas Software

Hi Dalia,

Thank you so much for your positive and helpful feedback! We'll continue to provide your team the support you've come to expect from us!

Répondu le 25/03/2019
Rebecca
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 25/04/2019

CampSite Review

I love it

Avantages

I like how user friendly it is and the customer service is amazing

Inconvénients

I which the invoicing system was adjustable and I could edit the invoicing system so I was able to bill someone other then the families.

Réponse de Jonas Software

Hi Rebecca,

Thank you for the kind review! We look forward to working with you more and will keep you informed on any invoicing feature changes or updates.

Répondu le 26/04/2019
Utilisateur vérifié
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/11/2018

Campsite Review

Making online enrollment for parents an easy process. Administratively, things have been much easier than doing it manually in the B.C. era (Before Campsite)

Avantages

Enrollment, bunking boards, advanced reports, email

Inconvénients

Forms, transportation, enrollment options

Réponse de Jonas Software

Thank you for your review!

Répondu le 05/12/2018
Mark
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/09/2019

The best camp software on the market

Avantages

CampSite is intuitive and very user friendly. Integration with API is easy

Inconvénients

I wish some of the field were more customizable

Réponse de Jonas Software

Hi Mark,

Thanks for your review! We're always working on additional customization options - please let our support team know if there is a specific area you'd like to see updated!

The CampSite Team

Répondu le 16/09/2019
Chesca
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 27/09/2018

Makes My Life Easier

It's been a huge help. The team is always responsive and helpful. The software is extremely convenient and helpful.

Avantages

Overall, Campsite provides features that save so much time and effort on my end. It is very convenient to have and the customer support team is extremely helpful.

Inconvénients

There are a few small details I would personally like to change, but as far as the functionality of the software these details don't really impact it heavily.

Réponse de Jonas Software

Thanks, Chesca! Our support team is happy to assist any time you need it!

Répondu le 05/10/2018
Leon
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/01/2021

Overall quality software

We have been able to greatly reduce the amount of time it take to complete reports and various other tasks.

Avantages

Ease of use, routine improvements and can be used for multiple programs.

Inconvénients

Cannot separate the costs of different programs someone is registered for to have accurate balance tracking.

Melanie
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 23/07/2020

Everything in one place

Great!

Avantages

Access from anywhere, everything is in one place, limited paper

Inconvénients

There are instances where I would prefer that it be a little more specific to our needs but it works really well

Réponse de Jonas Software

Thank you so much for the kind review, Melanie. We're grateful to have a part in your camp's success!

Répondu le 30/07/2020
Sandy
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 30/11/2018

Review 11.30.18

Appreciate the ease summer staff are able to use this program and glad it's mobile friendly for families too.

Avantages

Super user friendly. Appreciate the constant updating.

Inconvénients

The camper information form we use would be better served if we could run/print them based on group & week rather than all campers.
We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Réponse de Jonas Software

Thanks Sandy! We're glad we can still impress even the longest term CampSite users! :)

Répondu le 05/12/2018
Mark
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 29/01/2021

Powerful Option

Avantages

Easily adaptable: While it may be designed mainly for summer-camp-type organizations, we are able to easily adapt it for use in enrolled programs.

Inconvénients

No cons at this time; software works well for the level at which I use it.

Jacqueline
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 27/04/2019

Recommend Campsite

Avantages

Overall, the site is easy to use. Setting up camp for next year is easy and can be done in minutes. Also, when we contact support, we get a reply in a timely manner.

Inconvénients

I would like autopay to be processed automatically rather than manually going in and processing the payments. Additionally, I would like parents to have access to their receipts online rather than contacting us to obtain it. They seem to have trouble locating it on the site.

Réponse de Jonas Software

Hi Jacqueline,

Thank you for your thoughtful and specific comments; our team will look into your suggestions as we plan for future updates!

Répondu le 29/04/2019
Sherry
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 11/05/2017

This saves me so much time!

Avantages

I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Inconvénients

I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

Larry
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 12/09/2019

It's Great

Avantages

The ability to customize camper reports.

Inconvénients

I wish there was a way to customize the medical forms.

Trevor
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2018

Cloud Based Camp Management

Business Development and profitability

Avantages

Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Inconvénients

Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

Fredy
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 02/04/2021

Overnight Camp Registration System

It has been a great experience. Any time we have issues, or need help, customer support is there.
Easy to navigate and has a good look.

Avantages

Easy to set up and have camper families register, and have all the info needed to run a camp.

Inconvénients

There are times it is hard to see the changes made on the user mode from the administrator mode. Have to log out and see the new updates or changes made. If it was to a question, the wording, the order. The overall look.

Erika
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 03/09/2019

Campsite Review

Overall, CampSite has been great. The billing, invoicing, and reporting can have it's difficulties.

Avantages

I love the accessibility for not only the team but for parents.

Inconvénients

The billing component doesn't match 100% with how we have done things in the past making it a little difficult to maneuver.

Réponse de Jonas Software

Hi Erika,

Thank you for your kind review! We appreciate your feedback on billing and will take it into consideration as we work on future updates!

The CampSite Team

Répondu le 04/09/2019
Janelle
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 20/09/2016

Love CampSite!

CampSite is wonderful! I have loved the ease of use from the very start. Customer Service it top notch! Greg Barra is the best!

Avantages

Reporting Module

Inconvénients

Not really a "con" but would love for you to be prompted to enter DOB - sometimes that gets missed and we always require a DOB.

Réponse de Jonas Software

Janelle:
Thank you for your kind words! We are also having someone reach out about the con you mentioned, as we believe it is possible!

We appreciate you as our client, and let us know if you ever need anything :).

Répondu le 20/09/2016
Heather
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 03/09/2019

CampSite for summer camps

CampSite streamlined our entire process and made us able to be more organized and provide better services to our customers.

Avantages

Ease of use for customers and program management

Inconvénients

Sometimes I feel overwhelmed because I don’t know how to use half of the software

Réponse de Jonas Software

Hi Heather,

Thank you for your feedback! Please don't hesitate to reach out to support for additional training - year-round - as you need it. We're happy to help!

The CampSite Team

Répondu le 04/09/2019
Drew
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 30/11/2018

Review for Campsite software

Very good. The software was an upgrade from our previous provider and the customer service has been top notch.

Avantages

It is comprehensive and allowed my camp to do new things. Mobile capabilities were epecially helpful.

Inconvénients

When building the site for our camp, we did not have the amount of flexibility to arrange and create fields that we thought we would. A large portion of the internal/admin feels "fixed".

Réponse de Jonas Software

Thank you for the kind words Drew!

Répondu le 05/12/2018
Shannon
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 27/02/2018

All in One Camp Software

Avantages

This is an easy to use software to have everything related to our camp in one place. It has a communication piece that makes communicating with any specific category quick and easy. It is easy to enroll students and figure out how many you have in each session.

Inconvénients

We have a flexible enrollment camp where we have multiple types of plans children can enroll in. In our school year software, this is automated. When we setup Campsite, we had to manually setup the billing and enrollment process. We were hoping this would be more automated. Depending on how you have your general ledger setup, I would recommend asking specific questions to your setup to make sure you can make Campsite fit your system.

Kaliegh
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 27/09/2019

Campsite review

Avantages

How easy it was to use in the sense of finding basic information. Reports were easy to understand how to piece together.

Inconvénients

How firms are kind of hidden. For some of the functions you had to dig to find them and it made it kind of difficult at first but after using it for a while it became second nature.

Réponse de Jonas Software

Hi Kaliegh,

Thank you for your feedback! Please let our support team know if we can do anything to enhance your CampSite experience.

The CampSite Team

Répondu le 01/10/2019
Jessica
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 10/09/2019

Enjoy

Great.

Avantages

I enjoy the ease of use of the product! It is very well put together and easy to use

Inconvénients

Difficult to integrate from with our membership system. I wished they spoke to each other.

Ursula
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 04/09/2019

Ease of use

Avantages

I like the ease of use of the software, to me it made sense. The flow was good. Many choices

Inconvénients

Parents were confused when they set up a profile that they thought they were already registered in the program.

Réponse de Jonas Software

Hi Ursula,

Thank you for your feedback! We take all comments into consideration when working on new releases.

Thanks,
The CampSite Team

Répondu le 10/09/2019
Brenda
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 06/03/2020

Campsite

Customer service responsive, timely and professional. Software very intuitive.

Avantages

Campsite is very user friendly. I was initially a power user as an admin for a summer camp. Since then my role has changed to where I just need to go in occasionally and it is very intuitive.

Inconvénients

As not a power user, I do not have any features that I like least. When I was a main admin, I found campsite open to many suggestions and very helpful to find solutions.

Réponse de Jonas Software

Hi Brenda,

Thank you for your feedback! We're glad to hear CampSite has been a productive and powerful tool for you regardless of your user status!

The CampSite Team

Répondu le 09/03/2020
Debbie
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 05/09/2019

CampSite CampManagement Easy to Use

The tutorials are so helpful and I have been able to use it for several reports and I like the ease of group e-mails to my families.

Avantages

The site is well organized and easy to use to keep track of campers and their attendance. The parents loved how easy it was to use the PIN numbers to check in their children.

Inconvénients

I can't really think of anything as I used it mainly for attendance reports and managing sessions and it always worked fine for me.

Réponse de Jonas Software

Hi Debbie,

Thank you for your nice comments! We're happy to hear our Attendance feature has been a hit with parents!

The CampSite Team

Répondu le 09/09/2019
Madi
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 18/10/2016

Campsite review

Campsite is easy to navigate and every time we have a question or issue there is someone to support us and help us through our issue.

Avantages

It is user friendly for both administrators and our families. We love the carry over of information from year to year.

Inconvénients

The medical portion can be difficult to navigate.

Réponse de Jonas Software

Madi:
Thank you for the feedback! It is this type of feedback that we take into account as we make decisions in regards to the direction of the software and CampSite as a whole.

Should you need anything, by all means just reach out.

Répondu le 18/10/2016
Molly
Molly
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/09/2019

Great For Summer Camp

Avantages

I like that this software is easy to use and I can access it from almost anywhere!

Inconvénients

I can’t think of anything I don’t like. It works great!

Réponse de Jonas Software

Thanks Molly! We appreciate your feedback.

The CampSite Team

Répondu le 04/09/2019
Christine
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/09/2019

User friendly

As the nurse of a summer camp I am able to look up all the necessary medical information I need about the campers. I can find emergency contact information that I need as well.

Avantages

easy to use, able to access all the information I need

Inconvénients

There was nothing that I struggled with while using this software.

Réponse de Jonas Software

Hi Christine,

Thanks for your feedback. We're glad to hear you're finding our medical management module a great addition to your camp!

The CampSite Team

Répondu le 16/09/2019
paula
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 30/11/2018

camp software

The campsite support is amazing. They do their best to find options and are very quick to respond. We have found ways to make our 23 locations of camps with varying weeks work and campsite is very easy for parents to use. They love the blog.

Avantages

It is intuitive and there are many ways to accomplish what you need.

Inconvénients

Not able to delete some things that I would like to. Can add to blog using a phone.

Réponse de Jonas Software

Thank you Paula, we appreciate the kind words!

Répondu le 05/12/2018
Patrick
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/06/2016

I Freaking Love Campsite

Night and day compared to our old system, easy to use and has a great bunking board. Customer Service is great.

Avantages

Ease of use of advanced reports

Inconvénients

Databases (events, campers, staff) are all separate.

Ashley
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

5
Publié le 11/09/2019

Blog Input

Avantages

I mostly used the software to post photos and videos for our summer camp. I liked the format of posting pics and that I could make tags and organize it in a way that was beneficial to our volunteers and parents.

Inconvénients

I didn't like that I could only post one video at a time. I have a bunch of small clips that I wanted to post but it took way too long to upload and I could only have one video per post. I wish I was able to post a few videos together so the blog feed wouldn't be overwhelmed with videos.

Benjamin
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/11/2018

Campsite has been a wonderful addition to our camping season

I have loved working with Campsite. It has been a welcomed change from the previous software we have used. I really appreciate how responsive you are when we have questions or features we would like added/changed.

Avantages

The ease of use, the responsiveness of the support team, the features provided.

Inconvénients

I wish there were more features on the email tool (background color options, better formatting options), and that the system was able to import information from the CCC system in a more straightforward manner.

Réponse de Jonas Software

Thank you Benjamin, we will do our best to keep up the level of support and product you are used to!

Répondu le 05/12/2018
Diana
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 10/09/2019

Camp Site Review

We run a 10 week summer camp, so our use of the software is not very extensive

Avantages

Ease to enter camper and family's info and keep track of invoicing and payments

Inconvénients

At first confusing on how to retrieve reports

Jen
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 12/04/2017

Makes My Life Easier

I used to manually input hundreds of summer day camp applications. Now the parents can put the information in the system from their computers at home! Customer Service is great, but they do prefer email. They have many tutorials for all of your questions so make sure to watch those. Even if you email with a questions they will point you back to those helpful videos! The financial side of this system is a little complicated. The payment plans they have set up are confusing, and we didn't know they charged certain fees in regards to credit cards before hand. Our parents also love that they can interact with the teachers through this system. It's also been an asset to our staff for communication. Great System!

Avantages

Parents can access information from home as well as submit their applications.

Inconvénients

The financial payment plans. They make cancelling a registration a ten step process when it only needs to be one.

Réponse de Jonas Software

Jen:
We are so happy to hear that using CampSite has streamlined your summer enrollment process!! If you have any questions at all you can always call the support line or email us directly. We hope you have a fantastic 2017 summer season-- and genuinely appreciate having you as a CampSite client.

-Greg

Répondu le 13/04/2017
Peter
Peter
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 27/02/2015

The best camp software that exists!

CampSite enables us to run camp in the most efficient and effective way possible. From its easy online registration process, to its helpful bunk configuration tools, these once complex tasks are now quick and simple! Overall, CampSite is intelligent, reliable, and user-friendly, offering all the tools we need.

Dave
  • Taille de l'entreprise : 51–200 employés
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 19/09/2016

Campsite is Just Right

From the start of our process in working with Campsite till the present they have always provided very good service and prompt responses to whatever issues or questions we might have been facing. As with any new program there is a learning curve but with their personal assistance and online help tools it was just a matter of time until we could utilize the site to how we as an organization wanted it tailored.

Réponse de Jonas Software

Dave:
Thank you for the kind words and for your business! Should you ever need anything in the future just reach out.

Be Well.

Répondu le 20/09/2016
Vanessa
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2021

Great Software to use

Avantages

This software is easy to use and very helpful to the operations of camp.

Inconvénients

There was nothing that I didn't like! I like this software very much.

Réponse de Jonas Software

Thank you for your review, Vanessa! We appreciate your feedback. -CampSite

Répondu le 01/02/2021
Katherine
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 17/02/2015

Campsite Review

Pros: easy to use, excellent customer service and troubleshooting support, intuitive
Cons: checking account payment option does not accurately withdraw money from family accounts, medical forms not able to be personalized the way we need, sometimes need to process payments/make changes in a round about way.

We are very impressed with this product. Any issues we've encountered have been quickly addressed and solved. We switched to campsite after having worked with another company that was not as willing to work with us and solve system issues. We appreciate the support and how proactive Campsite is! Thank you!

Réponse de Jonas Software

Thank you for the review Katherine! It's important to note that Checking Account payments post only when the bank itself approves the transaction, so that's something that is out of our control. We have also recently made enhancements to our Medical Module which make it more flexible for you!

Répondu le 17/02/2015
Rose
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 03/12/2018

Campsite

Our parents find registering fairly easy, they have good support for clients.

Avantages

Very easy to learn the program. Set up is easy and customer support is quick.

Inconvénients

There are certain reports that we cannot get.

Réponse de Jonas Software

Thank you for the kind words Rose!

Répondu le 05/12/2018
Pat
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
4

4
Publié le 17/02/2015

I freaking love campsite

Overall, it's great. Holds the database well and is easy to make reports. I like how it organizes information in an easy format. That being said, for the site to work better with mobile devices. I am waiting every day for you guys to come up with an app that can make it easy for my to track enrollment, run reports and bring up information. Other than that I think the program is excellent.

Réponse de Jonas Software

Thanks Pat! We do have certain modules within CampSite designed specifically for mobile devices like attendance check in and check out, medical logging and elective program scheduling, among others - all things you'll do while "on the fly" at camp. All other aspects of CampSite can be used on a mobile device with a web-browser (like Safari or Chrome) with the same functionality you would have if you were sitting at your desk!

Répondu le 17/02/2015
Jodi
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 17/02/2015

I recommend CampSite to any camp without hesitation!

CampSite has changed the way we register and administer camp with our campers and staff. It has allowed our camp administrator more flexibility to register campers more efficiently and without errors.

CampSite has also allowed us to hire our staff more efficiently with electronic contracts and forms. This has saved time and resources for the staff involved in the process.

The general support that comes with CampSite makes the experience so easy. My questions, no matter how basic or complicated, are answered in a timely fashion and efficiently. I know if I have a problem it will be solved immediately, and they then teach me what to do the next time.

All around the experience has been positive and I would recommend CampSite to any camp without hesitation.

Paul
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/10/2016

Daycation's Use of Campsite

Love the ease of use, really wish there was week-to-week/itemized billing. Customer service is great

Avantages

Really user-friendly. Like the ability to customize and easy to learn.

Inconvénients

Finances. I wish the billing system was able to handle weekly itemized billing that we could set the price and not have it divide out over all of the weeks.

Réponse de Jonas Software

Thank you for the kind words! Should you ever need anything, just be sure to reach out.

Répondu le 18/10/2016
Jenni
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 18/10/2016

We Love Campsite!

Our camp needed a new, family friendly, easy to navigate program. After researching all options, we decided on Campsite. We were very impressed with their website introducing all the features. The quality of training and ongoing customer support has been fantastic. After all our first time user kinks and several phone calls, Campsite staff has stayed very patient and understanding.
Our camp families were appreciative of the new program and loved the easy registration process.
We are excited to ease into our upcoming camp season with all the continuing updates!!

Réponse de Jonas Software

Jenni:
We appreciate the kind words! Should you ever need anything in the future-- just reach out!

Répondu le 18/10/2016
Coby
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 09/06/2016

The Best of the Best in Camp Software!

We are SO GRATEFUL we stumbled onto CampSite. They have made running and managing our Camp effortless and pain-free! From registration to payments to staff recruiting to reporting, this software does it all! Online uploading of campers forms, medical module, and more! Also the customer support has been nothing short of outstanding. They walk you through everything from setup to running your camp, and they respond to inquiries very quickly. You cannot go wrong with CampSite - we highly recommend them!

Vicki
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 18/10/2016

Meets all our needs

We transitioned to CampSite in 2015 and couldn't be happier. The software is intuitive and easy to use, support is outstanding, and any requests we've made for additional functions have been well received. We appreciate the regular communication that keeps us updated on new functions that have been added. Overall, we've had a terrific experience.

Réponse de Jonas Software

Vicki:
We appreciate the kind words! Should you ever need anything in the future or if you should just want to say hello-- by all means just reach out.

Répondu le 18/10/2016
Jeff
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 22/10/2015

Smart, Helpful and Easy to Use!

Campsite helps me keep myself organized. With the number of camper & staff leads that come in, it's nice to keep all of that info in one place so that I can stay on top of it and not lose what could be a great addition to our camper community or staff.

The Campsite database is amazing, the reporting is awesome, it even keeps financial info together. The biggest disappointment I see is the program side. It doesn't make that process any faster and that could be a huge time saver for me.

cammi
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/04/2018

Just Great!

Avantages

Campsite has changed the way we do camp. The software is very user friendly and if you ever have trouble the customer service is superb. I appreciate their constant willingness to improve functionality based on customer feedback.

Inconvénients

Absolutely no cons. We love using this software and it does exactly what we want/need it to do.

Mark
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 19/02/2015

CampSite management tool

CampSite is a wonderful addition for our camp. We are fully on board, and use all it's features to provide a great customer experience for our camp families. We have become far more efficient since we switched to CampSite!

Rick
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 18/10/2016

new costumer in 2016

The staff at CampSite are great in the start up as well as in the on-going support. Our feedback from families was that this was an improved experience from our prior online registration tool. It was also helpful to include the sale of merchandise with the enrollment options, which doubled our sales from 2015. We are excited that CampSite is making significant improvements to the financial tools. Overall, happy with the product and support.

140 avis