CampSite

Avantages

I have been using Campsite since 2015 and am very happy with it. I use it for camper enrollment and staff applications. Both parents and staff give positive feedback about their experience. Also, customer service is excellent. It was very easy to transitition from my previous camp managment software to Campsite.

Inconvénients

Campsite allows parents to create an account and access it year to year so it allows for easy of enrollment for returning families. For new families, the application is very easy to cmplete. For staff, I can accept application, track progess through the screening and hiring process and once hired, I can do onboarding via Campsite. This simplifies my hiring and onboarding. Campsite has a text message feature which allows me to more easily commincate with both camp famlies and staff.

Avantages

Love the functionality, support and roadmap

Inconvénients

We have custom features we'd like to add that we're having difficulty adding on

Avantages

We like the ability to put all of our various camp and camp information in one place to make it easier to track registration, payment and for our clients to register as well.

Inconvénients

The main thing is that you have to sign in to the software giving as if you were registering just so you can see what camps are offered.

Avantages

All data is located in one place
Customer support is excellent

Inconvénients

Prefer enrollments to all land in order, specific to each location
Prefer less lag-time when refreshing for updates, especially for unarchiving

Avantages

This was our first summer using CampSite and it made everyone from our camp families to the camp staff and our parent organization's lives exponentially much easier. This platform houses all the information required for our camp families so they only needed to go to one place to complete their registration and payment. In turn, we only had to go to one place to retrieve campers' information. In the past, we used multiple systems which had its own complications.

Inconvénients

It is taking our camp staff some time to navigate all the features of CampSite. We need to use this platform more frequently to gain a better level of comfortability.

Avantages

The modules, the advanced reports, the invoicing and billing system, the forms, really everything!

Inconvénients

Nothing really I could say that I like least about CampSite.

Avantages

CampSite has allowed our organization to keep our own application, enrollment, and management processes while at the same time enhancing the way we run those processes. There is a great balance between allowing for a high level of customization while also keeping things organized within the system. This balance coupled with a super-responsive team and professional, clean user portal has truly allowed us to operate our programs at a higher level than before. On top of that, our data reporting ability (and ease of use for staff who don't use CampSite daily) has impacted our fundraising ability (we are a non-profit).

Inconvénients

There are 2 current aspects (that are fairly minor) that would be nice to have more flexibility on: the design of the Admin section of the site is still an older style of design - it would be nice for it to match what they still call the Beta design that has been around for a few years now (surely an ongoing process). There is also one un-customizable aspect called the Checkout page; my organization does not accept payment at the time of registration, so though we have been able to set up the system to work around this, the existence of it is still sometimes confusing to users.

Avantages

Campsite provides a robust system for enrollment management, data collection, and information hub for our programs. It is simple to set up a new acquired program in our portfolio alongside existing, and we can see a full history of our accounts, some campers from back in 2017! Campsite's pros for our company is the ease of access for our guardians, form integration, payment processing, and enrollment management.

Our team likes the customization of reports and vastness of data collection the most - it helps us to understand what our families are looking for, what they need in each region, and easy access to shift reports through multiple demographic groups.

Inconvénients

For us, our campsite account does hold a large amount of data and users - so our response times can be quite slow if we're all utilizing at the same time. I don't fault campsite as much as our own programs for that. A previous con would have been the external payment processors, but Campsite has since integrated more into their platform - the ability to be able to see those reports alongside normal campsite reports was wonderful when it was live - we hope it comes back!

Avantages

It is a reliable platform that we have had minimal issues on boarding our customer families onto. It handles many of the trickiest parts of camp registration (medical forms, parent communication, multiple enrollment years) with ease.

Working with their support is also a pleasure to walk through any questions or concerns we have. In our experience they have always been incredibly prompt.

Inconvénients

That the modules don't all interface -- specifically, we have a custom activity form that does not help us to popular the program module, which makes for a lot of manual work.

It can be cumbersome for first time users, and the admin side notation abilities do not have enough permission levels -- we'd like people to be able to view but not add, or to add but not delete, but its all or nothing.

We have to use a separate platform for groups/conference registrations, but would love if they someday could be integrated. The current offerings are not robust enough for our needs.

Avantages

CampSite is a robust tool and partner in creating a successful camp experience. Everything from the interface with parents during enrollment to financial summaries to communication to family databases, it is an awesome tool.

Inconvénients

The program can do almost everything! Which is great, but there is so much to learn and every scenario lends a twist to managing the software. We've found that some things don't apply to our needs or misses the mark for our unique camp. We've given feedback to CampSite and they are receptive to passing it along to their development team.

Avantages

One of the best things about Campsite that we've found compared to other camp softwares is the ability to customize reports on your own and how easy it is to manipulate the data based on how you register each camp individually. The other thing we've come to learn that is unique about Campsite is the ability to create your own forms and have staff be able to fill them out in their profile. Other competing softwares didn't have this functionality.

Inconvénients

At times I have wanted to make it easier for parents to register all of their campers in one checkout but I've come to realize that this makes it harder to use the campers individual data the way we want to use it for grouping, reports, rosters, emails, etc.

Avantages

I haven't used CampSite for that long but have had an excellent experience so far. CampSite automates so much of what we used to do manually which increases our capacity to provide a service we believe in and grow. I wanted to write a review at this stage to express how helpful their support team is. The onboarding process was interactive. The system is refreshingly usable for our staff and users so far.

Inconvénients

The text editor doesn't work seamlessly with the rest of CampSite although it does get the job done.

Avantages

This platform is built for camps which makes it easy to use.

Inconvénients

I am not sure, I do not often encounter things that are difficult to use.

Avantages

No software meets all the unique needs of each individual camp, but this software meets more than others we have used or tested. The Advanced Reports/Filters combinations allow us to access and manipulate our information in a quick and easy manner. The setup is very customizable, so that we can most of the time gather just the necessary information.

Inconvénients

We are a large camp, so limitations of 1000 on both email and filters is often frustrating. There are several limitations - lack of conditional questions, easy to use events registration (but our events program is so flexible in pricing and registration changes that some of the problem stems from us not them), some hitches in the staff module. Still, overall we find it superior to all the other registration programs we have used or tested.

Avantages

CampSite is a use-friendly management site that allows our programs to centralize information and communication, and the forms feature is very useful!

Inconvénients

Sometimes there are niche features that would be valuable for our programs, which we are easily able to submit suggestions to the support team.

Avantages

CampSite is a professional and very user-friendly system. The support team has provided top-quality customer service, and has worked alongside our organization to help us set up and manage our programs in the way that works best for us. The program has been very well-developed to address all different facets of managing camp programs, from registration, to collecting payments, to managing information, to communications. I highly recommend this program.

Inconvénients

I do not have any comments to contribute.

Avantages

The cloud-based platform is ideal for our use (multiple users in multiple locations). There are many features that streamline the enrollment process for our campers, hiring process for our staff, and administration of the camp here in the office. The customer service is excellent.

Inconvénients

We are a very specialized program, so there are some features that do not fit our program, and other features we require that Campsite does not (yet?) have the capacity for. Additionally I would like the capacity to build more intuitive forms (conditional logic).

Avantages

The service is amazing and the program has all we want

Inconvénients

No cons really, it does what we want it to do.

Avantages

All the features it has to offer from registration, bunking, photographs, emails, activity scheduling, medical forms, communication with parents and staff... it has it all. The customer service is amazing as well.

Inconvénients

While there are a lot of features offered, there are a few things I haven't found a super efficient way to do. Every system will have its struggles/flaws.

Avantages

Ease of use. Being able to produce Advanced Reports with filters for our needs.

Inconvénients

We are unable to add extra categories necessary for our medication delivery reports. For example, Bunk name. This caused extra work when simple added features would eliminate it. We also can’t print full page medical logs if a camper needed to see someone outside of camp. We had to copy & paste the information into google docs in order to print all necessary information to pass along from our medical providers to the outside camp ones. Also creating more unnecessary work on our end.

Avantages

The software was created by people who understand residential camping and the software is very compatible with most camp programs. It is VERY easy to customize the program to fit you.

Inconvénients

There are minor flaws in some of the features that aren't always conducive to medical based residential camping but they are easy to overcome.

Avantages

Compared to our last software that we used, Campsite offers easier communication to the parents. The email and text feature straight from campsite is very convenient. The advanced reporting allows you to filter this communication very easily.

Inconvénients

The financials need to be manually done. When unenrolling a camper you must delete the option from the financials. Also, when there's a discount and an option is deleted, the discount does not automatically changed, and cannot be edited- you must delete the original discount and add a new discount. It is more time consuming and easily able to make a mistake.

Avantages

i can work on it from anywhere in the world even south africa

Inconvénients

features are implemented as the general public has a need for it

Avantages

We really appreciate how the software really does take into account every conceivable need of a camp and its staff to market, register, track and support campers from the moment they express interest in camp to tracking and supporting alumni. Additionally, their technical support is unparalleled. Would that we all had support of this quality for all dimensions of our professional and personal lives.

Inconvénients

This software has a little more horsepower than we need. It took some familiarity with the system to learn and focus on the elements that were suitable for our needs.

Avantages

Reporting, Ease of use for our families, Customer support, attendance module

Inconvénients

Financial Reporting and accuracy. We have had struggles with the reporting and accuracy of the numbers being different in different areas.