Bitrix24

Avantages

Bon pour la gestion des projets.fonctionnalité en CRM trop génial

Inconvénients

Bugs et impossibilité de se connecter des fois

Avantages

Bitrix24 dispose d'un large éventail de fonctionnalités utiles pour gérer les processus de fabrication.

Inconvénients

La conception de Bitrix24 est encombrée, ce qui rend difficile la navigation et la personnalisation à votre goût. Le processus d'intégration est également difficile et l'interface peut être écrasante pour les nouveaux utilisateurs.

Avantages

Intégration d'un système de chats et d'appels Disponibilités des rapports sur le temps et les horaires de travails, ainsi que les absencesPossibilité de créer différents groupes de travailL'organisation en catégorie des application du MarketplaceLa structuration de l'organisation d'un projet avec un organigramme

Inconvénients

Une prise en main qui n'est pas facile avec toutes les fonctionnalitésFonction de création d'un site

Avantages

J'ai apprécié la grande variété de fonctionnalités dans Bitrix24, telles que la gestion de projet, la collaboration d'équipe et les outils de communication intégrés, qui permettent d'améliorer l'efficacité et la productivité

Inconvénients

a courbe d'apprentissage de Bitrix24 était assez longue et que l'interface utilisateur pouvait parfois être confuse et désorganisée

Avantages

Ce logiciel à une fonctionnalité très facile à utiliser et l'intégration se passe de façon simple.

Inconvénients

Ce logiciel, s'il n'est pas à jour est lent.

Avantages

- Bitrix24 un outil permettant la gestion de projets collaboratifs c'est la raison principale pour laquelle j'utilise l'outil.- Une messagerie est intégrée ainsi qu'un espace de stockage et un système de gestion RH, Bitrix rassemble et combine différents outils ce qui est un de ses points forts.- Le CRM permet aussi le création de site web sans connaissances en code.

Inconvénients

- Une option est gratuite mais pour plus de de stockage ou d'utilisateurs il faudra passer par un abonnement payant allant jusqu'à 199€ par mois pour les professionnels.- Avec toutes les fonctionnalités il peut être assez compliqué de prendre en mains l'outil.

Avantages

Bitrix24 vous permet de gérer les projets d'entreprise avec un système de messagerie nous permettant d'effectuer des appels vidéo de bonne qualité

Inconvénients

Pas soucis au niveau des fonctionnalités.

Avantages

Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM

Inconvénients

nothing to dislike about bitrix.24 it surpasses all other related software

Avantages

The customization of things, being able to make it what I needed for my company.

Inconvénients

Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Bitrix24

the ability to customize everything and have control over everything.

Avantages

No limitations on adding more steps or status to the pipeline. Others CRM dont allow you to add more that 8 or 9 steps. Free Plan available which is perfect for small Business

Inconvénients

Lots of basics options are blocked on free plan. For example for basic functionalities like basic roles and profile customizations, role customization.

Avantages

You can manage tasks, chat with your team, and even handle customer relationships all in one place. It’s super convenient and keeps everything organized without needing a bunch of different apps.

Inconvénients

What I liked least about Bitrix24 is that it can feel a bit overwhelming at first because there are so many features. The interface isn’t always the easiest to use, and it can take some time to figure everything out.

Avantages

It was the most popular in Easter Europe solution for decade. Widely used in India and some asian countries. Bitrix24 is CRM system designed for integration with native 1C Enterprise/Sales solution. It have integrated HR module, that makes is capable to be standalone solution for marketing team. Has integrated task tracking and project management tools as well has integrated time tracker. It has build in secure disk space to share files and data.

Inconvénients

It is heavy weight and can slow down at deskt top use but awesomely fast on mobile. It has build in time tracker but no attendance controls. Focused mostly on 1C Enterprise integration for Customer module. Lot of manual iterations and need more automation for more leads loaded customers flow.

Avantages

Best part of Bitrix24 that I love is it combines all resources I require in one CRM.

Inconvénients

Bitrix24 is quite hard to use at the start and learning curve is so long.

Avantages

The great overview and desktop layout. The many features. The simple and easy way to handle your business

Inconvénients

Nothing Yet. I am still testing and I am almost sure this is my platform.

Avantages

Bitrix24 is the most convenient project management and team collaboration platform.

Inconvénients

Bitrix24 can have a more cost effective pricing plan for large teams.

Avantages

Unique multi-purposed UFI design for mega and encrypt project and tasks management and UC, UCaaS and BIM services under one umbrella.

Inconvénients

I'm much OK with all modules it has, nothing to air for now.

Avantages

I liked The most liked feature is bitrix24 all in one approach.its providing a wide range of tools within a single platform .bitrix24 is convenient,easy & simple output for all type of businessess. bitrix24 can be accessed from any device through internet

Inconvénients

Bitrix24 have full of advanced features.so if you have less knowledge then you have to learn

Avantages

There are a maximum of options with an easy to use interface.

Inconvénients

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Avantages

Bitrix24 has a wide array of features which allows me to save time since I do not need to keep integrating with external apps.
Instant messaging and live chat are the key features which I like using.

Inconvénients

Bitrix24 has nothing that I dislike since it facilitates all the capabilities that I need.

Avantages

Customisable, relatively easily with support from notes and bitrix chat support.

Inconvénients

Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand.

Avantages

The chat features. Being able to communicate with employees easily and effectively and all together at once. Also, being able to track and watch the progress of my employees able me to help motivate and give the employees that needed a little extra attention got the attention they needed.

Inconvénients

Performance issues sometimes and issues when trying to use the mobile app.

Avantages

I use Bitrix24 on a daily basis to coordinate with colleagues on projects via unlimited company communication channels in one place.

Inconvénients

I have never come across even a slight bug on Bitrix24 even though I am a new user.

Avantages

I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM.

Inconvénients

I have used Bitrix24 for a long time now and it hardly fail me while using it.

Avantages

CRM, collabortive tools and continous improvment and innovation

Inconvénients

In CRM some features are slow to load information (like deals)

Avantages

What I love most about Bitrix24 is that we only need one system to handle everything! I don't need 3 separate systems for accounting, CRM, task management- I only need just this one.

Inconvénients

I've had plenty of time working with Bitrix24 to test out it's performance and it hasn't let us down! I have no dislikes.

Avantages

We always get an upper hand when using Bitrix24 to manage our projects as it brings us all together under the same roof and allows us to work in unison and collaborate effectively. It has good communication channels like instant messaging, video and audio calling and files sharing which makes it easy for us to keep every updated and on the know. Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.

Inconvénients

Bitrix24 has a been straightforward to use product and having not experienced a single issue, i can say it has been giving me a perfect experience.

Avantages

It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration.

Inconvénients

Not sure of any downside because it makes for seamless collaboration with my team mates. And it's free!

Avantages

Very comprehensive CRM with a lot of features included.

Inconvénients

A bit too clunky and complex for my taste.

Avantages

Overall not too bad, or even could be good for other purposes other than B2B Sales.

Inconvénients

For B2B Sales - not the best and user-friendly CRM.

Avantages

The robust offering it provides is more than sufficient

Inconvénients

A bit on the pricey side of the spectrum

Alternatives envisagées 

Dynamics 365

Pourquoi passer à Bitrix24

I preferred the mix of functionality better

Avantages

At 1st glance it looks great, like their platform can do anything your businesses needed but it is false adervisting.

Inconvénients

They do not actually manage their own business or customers, Instead, they pass you off to shady channel partners from all over the wold who lie and cheat to take your money. When you complain, they say (we have a no refund policy)

Avantages

allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software

Inconvénients

what makes it less competitive with others is its high cost

Avantages

es bastante útil para la productividad de las compañias. Junta muchas soluciones que se integran entre todas muy bien y permiten automatizarse, lo cual hace el trabajo del equipo mucho mas facil, asi como el seguimiento a las negociaciones/tiquets de soporte de los clientes

Inconvénients

Por ahora nada.. todo lo he podido resolver con la documentación o el acompañamiento de los asesores de soporte

Avantages

Ferramentas de tarefas, CRM, Telefonia, Criação de Sites.

Inconvénients

Dificuldade com mensagens, grande dificuldade de implementação, compreensão e funcionamento do consentimento de e-mail marketing. Fomos muito prejudicados pois na implementação ninguém nos ajudou com isso e também não é tão fácil assim de configurar uma maneira de identificar os cadastros que permitiram ou não o consentimento. Isso foi muito traumático, ficamos praticamente 1 ano sem poder mandar e-mails.

Alternatives envisagées 

Pipefy et Kissflow

Pourquoi choisir Bitrix24 

Porque o Bitrix incluia outras ferramentas, que no momento foram muito interessantes.

Logiciel antérieur 

Pipefy et Kissflow

Pourquoi passer à Bitrix24

Porque o Bitrix incluia outras ferramentas, que no momento foram muito interessantes.

Avantages

La automatización inteligente de procesos permite dar un orden a todas las actividades empresariales.
Aplicando las reglas de automatización en cada uno de los embudos ayuda mucho a que se tendga un control y seguimiento de cada uno.
En mi empresa se ha usado mucho la base de conocimientos para que el personal esté entrenado en el uso de la aplicaicón y esto ha ayudado a que la curva de aprendizaje sea más rápida.
La consolidación de redes sociales en canales abiertos es fantástico y permite una gran forma de aprendizaje.

Inconvénients

Que en la telefonía no existen números disponibles para Ecuador y si bien se pueden usar otros números de otros países, esto no suele dar la confianza suficiente a los clientes para poder responder llamadas. Luego se que existen otras formas de implementación de telefonía pero aun se ha hecho dificil omplementar.
Quizá por se una mejora nueva, se requiere de una carga inicial del inventario a través de un tercer software, creo que eso se mejorará con el tiempo

Alternatives envisagées 

Odoo

Pourquoi passer à Bitrix24

Otros necesitan soportes locales y costosos de implementación

Avantages

da evolução, sou usuario desde 2018 e de lá para cá houveram várias inovações interessantes

Inconvénients

existem algumas configurações, principalmente em tarefas e projetos, que eram muito boas, mas foram retiradas, mesmo solicitando o retorno sou ignorado

Alternatives envisagées 

monday.com

Pourquoi choisir Bitrix24 

o anterior era horroroso, lamentável!!!!

Pourquoi passer à Bitrix24

custo, robustez, somos umas empresa com mais de 170 pessoas conectadas

Avantages

De forma gratuita te entrega herramientas de gestión que en otros software de gestión web te cobran.

Inconvénients

La app móvil no es tan intuitiva y dinámica como su versión web. Ahí faltan mejoras.

Alternatives envisagées 

Trello

Pourquoi choisir Bitrix24 

Bitrix tiene mas herramientas que permiten medir de mejor manera el control de gestión y seguimiento histórico de ellas

Logiciel antérieur 

Freshdesk

Pourquoi passer à Bitrix24

Porque trello cobra por herramientas que en bitrix son gratuitas

Avantages

Flexibility, adaptability, it has a lot of tools and a strong api directory.

Inconvénients

It does not have multiple steps automated campaigns.

Alternatives envisagées 

HubSpot Marketing Hub, Zoho CRM, Asana et HubSpot CRM

Pourquoi passer à Bitrix24

Because it is very complete, it is not an ERP, but it gets close to it and it is affordable.

Avantages

Open Channels and messaging integrations with mostly all social media platforms and the website builder.

Inconvénients

I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area.

Alternatives envisagées 

Salesforce.org Nonprofit Cloud, Asana et Operations Hub

Pourquoi choisir Bitrix24 

Doesn't have Chat/Messaging integrations like that of Bitrix24.

Logiciel antérieur 

HubSpot CRM

Pourquoi passer à Bitrix24

Actively looking. Once I find a more price-competitive platform, I will switch at the end of my subscription.

Avantages

A interface da plataforma e muito linda o site inteiro e lindo e agradável isso e fato!
O que mais me encantou foi o fato de tudo ser editável e ajustável, isso favorece as empresas adequarem a ferramenta de acordo com suas necessidades.
Hoje trabalho na área da advocacia, e foi incrível o quando a ferramenta se adequou as minhas necessidades e as necessidades empresarial.
ja usei o bitrix24 em outro negocio que possuo, e incrível como se encaixa perfeitamente a diversos tipos de negócios.

Inconvénients

O plano do Bitrix24 e muito caro, o que torna inviável para minha contabilidade.
E claro que um serviço como Bitrix24 oferece, merece o preço que e cobrado, pois e excelente em termos de qualidade e de suporte.
Como a minha empresa e de pequeno porte ainda há recursos para migrar para o plano pago ainda, e tendo como principal fator e que os recursos gratuito ja oferecem tudo que preciso para gerenciar as demandas da empresa.

Alternatives envisagées 

HubSpot CRM

Pourquoi passer à Bitrix24

Pelo fato de quase tudo ser editável. Eu achei crucial para o Bitrix24 ser o que e hoje!

Avantages

Tiene muchas funcionalidades útiles en diferentes áreas, es muy amplio y facilita el trabajo colaborativo.

Inconvénients

Han incrementado precios de manera abusiva, han quitado opciones de manera unilateral incluso en los planes mas caros, prometen una cosa al principio y todo puede cambiar si así les parece. Tienen un contrato abusivo y poco fiable para el cliente y ellos tienen toda tu información prácticamente secuestrada sin opción a llevártela a otro lado o si quiera a respaldara de manera frecuente

Avantages

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting . and it is easy to use .

Inconvénients

Limited time for free version of bitrix 24

Avantages

Tiene muchos beneficios, en desventaja puse cositas que me han pasado

Inconvénients

Que el primer plan pago tiene muy pocos usuarios y para empresas pequeñas para nosotros es muy complicado adquirir un plan mas costoso.

Que no hayan grupos de trabajo.

Que no se pueda facturar servicios aparte

Alternatives envisagées 

monday.com

Pourquoi choisir Bitrix24 

Sistema Propio lo deje de usar Por que el sistema propio no tenia todas la funcionalidades. Escogi Monday por que no me dejaba pasar

Logiciel antérieur 

monday.com

Pourquoi passer à Bitrix24

Busque Muchos los que mas encontre por internet y aun sigo buscando. Me pareció Bitrix mas completo, además utilice el gratuito y con base a la experiencia lo escogí comparando con los otros gratuitos Escogi Monday por que no me dejaba pasar

Avantages

The on premise version and the customization of it.

Inconvénients

It doesn't support connecting more than 1 ad account on Meta and UTM parameters are not being sent from Meta to Bitrix24

Avantages

I have been working with bitrix24 over a year. To be honest it was my first time to work with CRM. As a management tool to simplify many processes I did like it. Also drive option on corporate and individual level to store your files. Bitrix 24 offers many options, but it's a little complicated.
Existing chat feature that allows to creat any group or meeting chats, to make it confidential is great. To limit opportunities vor B and A level employees is also a good option in operation. Also I like task management features. Deadlines attendee observer Features.
Unfortunately the company I worked with didn't use many features of this CRM to have greater benefit out of it: sales pipelines, documenting features. Overall for the beginner level I liked it.

Inconvénients

As a C level worker, I used all the features our company had an access. And the abundance of buttons and confirmation were too much. I didn't like to put save button at any turn.

Avantages

O Tadashi é legal, sempre que precisei ele foi bem solicito mas o problema é que para coisas mais complicadas precisamos pagar e até oq era pra ser fácil virá difícil nessa ferramenta.

Inconvénients

O kanban de tarefas é interessante mas não possui uma priorização, se a tarefa é urgente ela não fica no topo da coluna.

Qualquer coisa extra que vc precise de ajuda do suporte você terá que pagar, e o design da ferramenta é muito ruim e pouco user friendly com várias funções escondidas, fora o curso deles que promete ensinar mas não auxilia nada de forma profunda.

Avantages

Tem infinitas possibilidades para gestão de vendas. Tem todas as ferramentas num único lugar, como CRM, E-mail Marketing, Whatsapp, integração com ERP, automação de processos, Drive de documento, Site, E-commerce, Marketplace com diversos apps. O suporte deles é excelente e agora tem em português, fora a Base de Conhecimento em que você resolve 90% das necessidades sozinho.

Inconvénients

Poderia ter a Designer de Fluxos de Trabalho ja na licença Standard. Só tem na Professional pra cima.

Avantages

Great flexibility in the programme and the ability to add your own functions to many modules.

Inconvénients

Poorly developed very basic functions that issue the basis for work.

Holiday requests - does not count remaining holiday days

Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack).

No autosave in tasks.

Mail client that is completely undeveloped.

Avantages

Es un sistema totalmente integrado con todo lo que necesito para gestionar mi negocio. La integración con otros sistemas que utilizo también es sencilla.

Inconvénients

Hay margen de mejora para Bitrix para cerrar las características de «última milla». Algunas características parecen estar separadas del sistema. OpenSlot es un gran sustituto de Calendlly, pero no me da el correo electrónico del tercero que programa una reunión conmigo, por ejemplo.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi choisir Bitrix24 

porque Bitrix24 es más completo por precios similares

Logiciel antérieur 

HubSpot CRM

Pourquoi passer à Bitrix24

porque bitrix24 es más completo por precios similares

Avantages

This is an all-in-one platform that has all the features and tools that I really need to do my business. It is amazing because it has AI-assistant which makes work more simple. Am able to have video conferences with my colleagues to communicate on sustain things at ease. This platform is always helpful to me.

Inconvénients

Bitrix24 is fine by me and has no issues.