En savoir plus sur Carbonite

Carbonite est un logiciel cloud de sauvegarde et de récupération qui fournit des solutions de protection des données et de conformité de bout en bout. S'adressant principalement aux particuliers, aux petites, moyennes et grandes entreprises, il permet aux utilisateurs d'automatiser la sauvegarde sur le cloud des applications, des vidéos, des documents et d'autres données cruciales, qui sont souvent stockées sur des systèmes sur site. Les principales fonctionnalités de Carbonite incluent le stockage illimité dans le cloud, le partage et l'accès à distance, la sauvegarde dans le cloud, la récupération par coursier, la sauvegarde hybride, la personnalisation des politiques de sauvegarde et la sauvegarde en image miroir, vidéo et de disque dur. De plus, il permet aux utilisateurs Windows de revenir à une version précédente du système d'exploitation en cas de suppression/perte de données. Carbonite stocke les données dans un environnement contrôlé avec des générateurs de sauvegarde 24 h/24, ce qui garantit que des services de sauvegarde cloud rationalisés et sécurisés sont fournis aux entreprises. La plateforme est disponible sur la base d'un abonnement mensuel et propose un support client sept jours sur sept.
Carbonite Logiciel - 1
Carbonite Logiciel - 2
Carbonite Logiciel - 3
Carbonite Logiciel - 4
Vidéo de Carbonite
Carbonite Logiciel - 1 - aperçu
Carbonite Logiciel - 2 - aperçu
Carbonite Logiciel - 3 - aperçu
Carbonite Logiciel - 4 - aperçu

Carbonite - Prix

Carbonite n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Carbonite est disponible à partir de 4,92 $US/mois.

À partir de :
4,92 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

Produits similaires à Carbonite

CrashPlan

4,5 (247 avis)
CrashPlan est une application cloud qui fonctionne comme une plateforme de stockage. Elle peut être utilisée à partir...

Acronis Cyber Backup

4,4 (212 avis)
Acronis Cyber Backup Cloud est une solution de sauvegarde de données et de gestion des MSP (Managed Services Provider)...

Acronis Cyber Protect Cloud

4,1 (76 avis)
Acronis Cyber Protect Cloud est une solution de cybersécurité de nouvelle génération, tout-en-un et optimisée par IA...

Vinchin Backup & Recovery

4,8 (100 avis)
Vinchin Backup & Recovery est une solution de protection des données de niveau entreprise qui fournit une stratégie...

RG System

4,8 (13 avis)
RG System est une solution de monitoring réseau conçue pour aider les MSP (Managed Services Provider) et les éditeurs...

NinjaOne

4,8 (240 avis)
Simplifiez les complexités de la gestion informatique avec NinjaOne. Nous servons plus de 17 000 équipes informatiques...

Comet Backup

4,7 (72 avis)
Comet est une plateforme de sauvegarde tout-en-un, rapide et sécurisée pour les équipes informatiques internes, les...

VMware Cloud Director Availability

4,8 (81 avis)
VMware Cloud Director Availability est une solution sécurisée de migration de données et de business continuity qui...

Cove Data Protection

4,7 (38 avis)
SolarWinds Backup est une solution cloud de gestion de base de données qui aide les petites et grandes entreprises à...

Unitrends Backup

4,7 (35 avis)
Unitrends Backup est une solution cloud de sauvegarde qui offre une sauvegarde complète, la déduplication, l'archivage...

Parcourir les avis sur Carbonite

171 avis sur 171
Classer par :
Andrew
Andrew
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 10/11/2019

Makes for very easy regualr backups

Very good. We trialled a few different options but this was the best one.

Avantages

Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Inconvénients

Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

Alternatives envisagées 

Acronis Cyber Backup

Pourquoi passer à Carbonite

Better pricing and much better support responsiveness.
Tony
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 01/04/2024

Carbonite Functions Very Well For File Level Backups!

Overall the product has worked very well for us.

Avantages

Easy to setup and use for file backups and recovery.

Inconvénients

Sometimes support is less than we expect in terms of helpfulness.

Terry
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 14/01/2025

Top rate product

Overall good. I was happy with the service.

Avantages

Top quality product, retrieval was made easy enough.

Inconvénients

A bit clunky, old interface, a bit expensive.

Donnie
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
1

1
Publié le 26/08/2024

Avoid like the plauge

The transfer speed is absurd and caused me a lot of embarrassment. I had a client have an 8tb array fail. This took over 2 weeks to completely recovery via carbonite. They have a 1gb/s fiber connection.

Avantages

There's not much. They market heavily, so customers recognize and trust the name, though I do believe that they shouldn't.

Inconvénients

The service portal is abysmal, slow, and barely functional. The customer support is terrible. Transfer speed is terrible and the app crashes frequently

Sean
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/11/2024

Fantastic backup products

Great service, support, and very easy to deploy

Avantages

Fantastic for cost effective server/endpoint/365 backups

Inconvénients

Can be pricy when you have lots of storage on office 365

Randy
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/12/2021

Carbonite - Great solutiuon for protection!

Awesome. I ave had to use the backups to recover failed drives, and ransomed disks.

Avantages

The software is easy to setup. It allows the individual to set up different backups. Incremental (daily), full (weekly or daily). Support is great and very helpful. You can encrypt the backups. Carbonite checks the backups on a continuous basis for ransomware.

Inconvénients

By default it selects the folders for you. This is OK, but not all folders need backed up. It is easy to unselect the folders.

Réponse de OpenText

Thanks for leaving us some detailed and positive feedback! We appreciate you taking the time to be descriptive and honest!

Répondu le 06/01/2022
Sarah
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 26/12/2021

Great for Baking Up Data

If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends because I do like the affordable plan and how easy it is to backup files compared to competitors. And like I mentioned, I also like how they will back up your external hard drive which a competitor I was looking at does not do.

Avantages

As a backstory, I was talking to our tech advisor about our need for backing up our data. While I ensure that I back up my data through my external hard drive, I also know that my external hard drive can go kaput as all of them do eventually. So I mentioned to our tech guy that I feel like we need a cloud storage but I wasn't too fond of Dropbox or Google Drive. He had similar sentiments and recommended Carbonite. He said he uses it with a number of clients with good results. So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive.

Pros:

I liked that it backed up all of my data itself and that I didn't have to do it manually. The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged.

I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive.

You get unlimited storage for the tier I chose which is not true of Dropbox, OneDrive, GoogleDrive, and others.

Inconvénients

I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different than OneDrive, GoogleDrive, and Dropbox that I can pull up at any time my backup files. I can't tell how good Carbonite is at backing up the files until something goes wrong which makes me nervous.

I don't like that if my external hard drive isn't connected for 30 days, the data is wiped out. What if I'm taking a break from my technology and don't have it hooked up? What if I'm using a different computer at the time because my original laptop and backup hard drive are getting repaired? That made me feel uneasy.

Réponse de OpenText

Thank you so much for leaving us some actionable feedback. Appreciate you taking the time to be thorough and honest with us!

Répondu le 06/01/2022
Lori
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/11/2022

I've Tried Others But Came Back To Carbonite

Overall, you get what you pay for with data backup. I quit Carbonite for a couple of years and struggled. I finally came back to them this last year and felt such relief when I implemented the program.

Avantages

Carbonite is easy to implement. I don't have to worry about it keeping my data safe with the automatic backups.

Inconvénients

It's a little more expensive than some of the others.

David
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/03/2021

Carbonite for personal or small business

Complete system restoration was a huge problem solver. Also real time continuous synched back up helped immensely for incidents such as accidental deletion.

Avantages

The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.

Inconvénients

The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.

Réponse de OpenText

Thank you for leaving us a review. I'm sorry to hear that our pricing model was not to your satisfaction. Please reach out to our sales team to see if we can work something out: https://www.carbonite.com/contact-us

Répondu le 22/11/2021
Darell
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/08/2020

Carbonite is a Valuable Tool

I have been using Carbonite for Years and the Customer Service is 5 star and the software will auto backup all your data all day long just set it and forget it.

Avantages

I have used Carbonite for a long time and recommend to all my business customers because it is the most reliable backup on the market and easy to use.

Inconvénients

The pricing is a little expensive but it is a Great Product

Alternatives envisagées 

Acronis Cyber Backup

Pourquoi passer à Carbonite

After reading the reviews of Carbonite it was customer after customer satisfaction.
Catherine
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2024

Reasonably priced seamless back up

Avantages

Easy to use and reliable. Bought it for work and then got it for my home computers as well

Inconvénients

Recovering one or two files at a time was not intuitive and took a bit of time to sort out.

Vassili
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2022

Solid product, on the expensive side

Multiple clients of mine use Carbonite to backup both servers and individual PCs. It's probably the best overall cloud backup solution out there - solid, functional, excellent support, can be deployed in minutes. Generally speaking once you schedule your backup it just works and you can easily restore files either to the same system or a completely different one. And if there is a problem their US-based support center will connect to your system and resolve it. If you need a lot of storage their plans can get rather expensive

Avantages

-Simple installation and scheduling - Easy to restore backups-Excellent support- Impressive array of plugins (like backup for SQL Server, Exchange Server, Cloud-to-Cloud)- Fast backup speed

Inconvénients

Storage from Carbonite is costly, if you need to backup a lot of data it may not be the best solution

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
4
Support client
2

2
Publié le 02/05/2018

Carbonite works well - until you want to restore a large file

Avantages

Carbonite is pretty easy to set up, and it will capture changes in files pretty quickly. It's a set-it-and-forget-it backup utility. You simply choose which folders you want to be backed up, and it will monitor for changes and get the files into the cloud.

Inconvénients

Carbonite owns your encryption key, meaning that when it does encrypt, the employees of Carbonite could theoretically gain access to your data. It's better to use a service that allows you to create an encryption key (there are many alternatives). Also, the biggest con to this is restoring. When you are restoring from the web interface (because, say, your server/PC is dead), then what happens is that the page will time out during the download. When this happens the download is canceled and you have to start over. For restores of large files, I've had to sit in front of the computer to click within the window every few minutes so I wouldn't get disconnected. Also, they are not HIPAA compliant, they do not encrypt the data prior to transmission, and I don't trust their security.

Kathryne
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 10/02/2022

Reliable Choice

I have used Carbonite with the exception of one short period for over 10 years. It has gotten me back up through crashes and new computers flawlessly.

Avantages

I have tried another "famous" product and found it extremely difficult to get everything backed up. With Carbonite I can see the status immediately and change settings as needed without having to go through a number of pages.

Inconvénients

Not anything. Having used this product for over 10 years I have never had a complaint or recommendation for improvement. This software performs exactly as advertised and as I need.

Réponse de OpenText

Thanks so much for leaving a positive review! We appreciate it!

Répondu le 14/02/2022
Utilisateur vérifié
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
2
Support client
3

4
Publié le 06/12/2018

Love that Backup, Hate the Slowdown

Avantages

Carbonite has saved my butt a few times when I've lost files. You used to be able to also see files on your iPhone but that feature was discontinued. I do like that you can choose what specifically to back up.

Inconvénients

It slows down my computer A LOT. I've talked with tech support and they've tried to help but no matter what, it's slow. I set Carbonite to only run while in the middle of the night and that helps.

Willie
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
2
Support client
3

1
Publié le 08/02/2019

Buyer beware !!!

Last year I dumped my external backup drive to have a "more secure" off site backup alternative. (BIG MISTAKE) I saw many promotions on their service, everything made sense. Cost was reasonable and all that.

So I enrolled. Made sure that all my files were backed up through their app and all of that.
One day My hard drive crashed... OMG,,, well no worries, Carbonite has my files backed up.

I proceeded to restore my files. Surprisingly I noticed that my restore was going WAY SLOOOOOW. I diagnosed my network, new hard drive and internet connection.

I have 400 mbps internet service... Well I found our that after all my download was not exceeding 3 mbps. I proceeded to call tech support and after many attempts and escalations the told me that that was the maximum throughput I will ever need. That no matter which plan I enrolled their technology will not allow for greater speed because they do one file at the time,,, they encrypt and then decrypt,,,, they cant do it any faster.
So, be prepared to wait weeks for your download to complete.

Just don't expose yourself to this scam... It will NOT save you when you really need it.

Avantages

Price and easy to configure. Customer support was very courteous and professional

Inconvénients

It doesn't perform as advertised and/or expected. Restore function takes forever no matter how much bandwidth you have available.

Utilisateur vérifié
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
2

4
Publié le 15/02/2019

Ok until it isn’t.

Quit working and customer service was unable to help me get it working again.

Avantages

Once set up it is very easy to use. It will continue working in the background.

Inconvénients

Can have errors or quit working and the user not be aware. The bing that makes it nice, automatic hands off backup, also makes it a danger. You need to verify frequently that the software is doing its job.

Jacob
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
2

3
Publié le 03/11/2016

Good experience with Home version, poor experience with Business version

I purchased two separate licenses at the same time. One was for my home and another for my business. I have been satisfied with the home version, but ended up cancelling my business license after a year. I just kept getting error after error. Each time I called customer support, they had me uninstall then reinstall the software. It never fixed the problem. Eventually, I gave up calling customer support because they didn't try anything new.

I don't really know that the difference is between the two, but I had nothing but trouble with the version installed on my work server. The home version, on the other hand, has worked great. It runs quietly in the background. I gave my parents a license for Christmas one year, and they have enjoyed the piece of mind knowing their files are being backed up.

Avantages

The home version works great. I like the ability to access my files remotely from any computer with internet connection.

Inconvénients

When running, this Carbonite slows down my computer a little. However, I understand this is a problem with all cloud based backup storage.

Utilisateur vérifié
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 31/10/2018

Can access all your laptop files remotely

Avantages

With the Carbonite Mobile app, you can easily synchronize all your laptop desktop files to your smartphone. As such, your desktop appears on your phone. I love how I can easily access all my files, including send new files from my phone without having to take my computer with me.

Inconvénients

There is a lag in time when you create new files on your desktop and when they finally appear as a new file on your smartphone.

sharon
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 14/07/2017

Good backup software for personal or home use

Peace of mind knowing my files are backed up.

Avantages

- You can back up an unlimited amount of photos, music, and files.
- You can easily see what files are included in the backup, and easily add more files.
- Backup is continuous, you don't have to check it or worry about it.
- Overall a good backup solution. I have not had any problems or errors.

Inconvénients

- It takes forever to retrieve your files. I am restoring files from my old computer to my new one. It has been going for about three WEEKS and it is now at 83%. However, if I needed one particular file right away, I could search for and download that one sooner.

Robin
Robin
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/04/2019

Reliable back up system for small business

Our back up system was less than desirable, and it failed often. Carbonite solved that problem and we can verify that back ups are done daily. Since we deal with a lot of information, it is critical that we always have a reliable back up in place.

Avantages

Easy to set up. No need to bother with it after set up because it just does its job.

Inconvénients

No cons that I can see. It is simple to set up and adjust, if needed.

Ken
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 26/07/2018

Carbonite has been there for me through a few system crashes - had my date backed up and ready...

Great backup of my work - only downside was slow in getting them loaded back.

Avantages

Carbonite was my safety net when my system crashed. I have created a LOT of marketing material over time and it is imperative to have a backup system. I was able to find the files I needed and load them back. Their phone line customer service was also top-notch the one time I called. They were professional and helpful and had me up and running quickly.

Inconvénients

The main detriment is that if you have a lot of large files it will take you a long time even with fast upload speed to get your files loaded back.

Erik
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
0

4
Publié le 25/05/2018

automatic cloud backup

Peace of mind.

Avantages

Been using it at home for years. Very reasonably priced. I love that it can run automatically during the specified hours so I don't have to worry about it using bandwidth. Files are then available to other devices.

Inconvénients

Video files are not automatic. You have to specify to back up each one, or a bunch at a time, but it's not as automatic as other file types. So, every once in a while, I search file type: video, select all, and make sure they're all being backed up. Interface for getting files from the cloud is a little slow and clunky.

Trevor
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/03/2020

An absolute Must

Overall very positive. I will always use an online backup system and carbonite is the best I've ever used.

Avantages

After losing all my files on an external hard drive, I switched to Carbonite. It automatically backs up my computer files daily. I can access them online and download them on any computer. If in the event my computer crashes, I can download all my files to my new computer.

Inconvénients

It didn't back up all my videos. Not sure why it may have been my subscription. But I lost several video files.

Santosh
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/11/2019

Carbonite - Review

- it is a good overall experience with Carbonite application.

Avantages

- This is an application which helps us to keep a backup of all our servers daily
- This application is very easy to setup and access.
- This application is very efficient is storing and retrieving data files without any issues.

Inconvénients

- the pricing can be more affordable in pricing
- this application can have more features to handle more use cases.
- this application can be more optimized on UI

171 avis

Catégories connexes