Hospitable.com

Avantages

The only way to grow your business is with software like this.

Inconvénients

The interface is a little awkward and the cleaning scheduling is hard to use

Avantages

The software saves me so much time it's amazing couldn't build my business without it

Inconvénients

I wish it was a little cheaper..Maybe 3 dollars or 4 dollar per listing as I have a lot of listings it gets very expensive

Avantages

Message templates, guest verification, easy to view infometrics showing data analytics, notifying cleaning staff of each new booking, guest insights, excellent customer support.

Inconvénients

Interoperability with Booking dot com. Custom dates for metrics reports is a bit glitchy. It would be great if this product was extended to become a fuller channel management option.

Avantages

Extremely flexible and powerful. Customizable to any extent you want and does all the heavy lifting for me.

Inconvénients

Mobile phone app needs further improvement, it doesn't work as efficiently as the website.

Avantages

Auto messaging are a game changer and makes sure I don't miss an inquiry or rental.

Inconvénients

Its a bit of a learning curve... but they are very helpful and responsive with customer service

Avantages

Automatisation is really easy.
The options seems to be developed by people that really understand the daily challenges in their industrie
The new app

Inconvénients

The new Calendar is not optimized for phones.
dont work with booking yet.

Avantages

I find it easier to use this on our daily operations because of its Filters and Auto Messaging

Inconvénients

It would be better if the messaging is synced with Booking.com

Avantages

The advanced features designed by a team that obviously understands the challenges of a multi-unit host and also truly understands how to increase host efficiency while also providing a stellar improved experience for our guests.

Inconvénients

It’s a bit complicated to set up the mode advanced features, but the team is super available to help and support.

Avantages

Great for automating and centralizing our guest communication

Inconvénients

None to comment about. They offer great service!

Avantages

I love the automated messaging that can be used for both Airbnb and VRBO/Homeaway. The messaging streamlines my business and makes my guests feel that I am always there for them.

Inconvénients

Some small things such as the drop downs on the website are just too tiny and hard to navigate.

Avantages

This was easy to set up, great and fast customer service, integrated well. I could not go back to how I was working before. The time saved far outweighs the cost of the software and it has enabled me to take on new business.

Inconvénients

None! I havent come across anything yet.

Avantages

User friendly - easy of use
Auto Messages tool
Great support
Cost
Can be use with co-host accounts

Inconvénients

Few integrations. I'd like to see more channel and smart tools integrations.

Alternatives envisagées 

Pourquoi passer à Hospitable.com

Avantages

Beautiful design, lovely to look at and good functionality.
Friendly and helpful support staff.
Does what it says it does (with one exception as detailed below)

Inconvénients

* The cost is quite high for the available features.
* No ability to have direct booking customers and take bookings. It's literally just a messaging platform.

Avantages

I am running a very busy Airbnb (2-3 bookings per week) in a house I own in Brooklyn, NY. I am a busy professional and I live in California so it is important that I have good software to automate the booking and management process.

I am using Smartbnb to communicate with guests in a personal but automated fashion as well as send reminders to my cleaning person.

Inconvénients

The URL is a little hard to remember (though that is really nitpicking).

Avantages

The communication features are unbeatable

Inconvénients

The connections to platforms, specially vrbo and booking.com are very poor

Avantages

THIS SERVICE PROVIDED SEAMLESS COMMUNICATION TO OUR GUESTS WHICH PROMOTED PROFESSIONALISM AND REDUCED OUR WORKLOAD TREMENDOUSLY

Inconvénients

NONE NO PROBLEMS AT ALL IT HAS GRADUALLY IMPROVED

Avantages

-The automation is a life saver
-Customer service is fantastic
-Constant improvements

Inconvénients

-Lack of partner integrations
-Should further stride to becoming a one stop shop for short term rentals

Avantages

I like the Dashboard of hospitable . Has great interview.

Inconvénients

Sync and integration where very basic ; and can’t add expenses

Avantages

Easy integration with our Airbnb account enabling us to maintain prompt responses to guest enquiries 24/7

Inconvénients

Nothing I can think of. It served the purpose I subscribed to it for.

Avantages

The value is great. What they do for the amount you receive is extremely competitive.

Inconvénients

Still in early stage development and some kinks need working out.

Avantages

It helps manage and keep me in communication with my STR clients

Inconvénients

Hard to navigate, setup. Had several messages default and not send or skip completely.

Avantages

Ease of use, customisations, quick support

Inconvénients

No integration with booking.com (yet) - will be perfect when this happens!

Avantages

Very easy to use!
Love the metrics analysis

Inconvénients

If more message samples could be provided that would be much helpful!

Avantages

I tried many vacation rental integration softwares before landing on SmartBNB. None have as many features as this one. I love that I can not only sync the calendars but also the pricing. Automated messaging makes management a breeze!

Inconvénients

I would like to be able to connect multiple AirBNB/VRBO accounts as I manage properties for many different individuals.

Avantages

It saves me a lot of time giving information to customers at the moment they really need it.

Inconvénients

Could be a bit cheaper when u have many listings.

Avantages

Automate all Air BnB communication and friction.

Inconvénients

Buggy calendar, sync features could use some work.

Avantages

This software automates nearly every aspect of messaging and hugely improves the customer's experience and thus our business performance

Inconvénients

The calendar function does not yet import bookingcom bookings but I believe it's coming

Avantages

Saves me time; improves responsiveness; keeps me organized

Inconvénients

Interface can be a little buggy, in large part due to Airbnb's clunky interface

Avantages

Excellent support, easy to use, excellent feedback from guests

Inconvénients

All perfect! Nothing to complain about
All good!

Avantages

Automation of routine tasks and communication with guests.

Inconvénients

The phone app is a little bit laggy and some of the features that i use the most on desktop are not available on the mobile app (task calendar)

Alternatives envisagées 

Pourquoi passer à Hospitable.com

Avantages

I like how it automates all the stuff i was taking the time to do before. makes templated messages way easier

Inconvénients

took a little bit of time to get familiar w/ the interface

Avantages

Very affordable and time saving. Works well.

Inconvénients

Needs to integrate with beyond pricing, booking.com, and other sites.

Avantages

1. make you have more time to service your guest in Airbnb
2. make you have more time to think about strategy
3. Catch you Leads to be guest when you don't have time reply to some question it's mean you lost your guest forever.

Inconvénients

2 things,
1. I need you can include price adjustable in your software too.
2. Need to connect with more website such as Agoda home, booking, etc

Avantages

The format of the automated emails and the overall ease to use

Inconvénients

The overall look of the schedule that is not showing enough overview

Avantages

The easy of use and automation giving me and my team peace of mind in terms of interaction with guest

Inconvénients

The integration with another booking platform still limited. I'm looking forward to seeing Smartbnb integration with booking.com, Agoda home etc.

Avantages

It helps me manage my two properties with ease.

Inconvénients

No real app yet. You have to use a web browser

Avantages

Amazing! So good! I'm so happy with this software, it's helping me a log, makes my life even better, now I can delivery better experience to my guests. I really recommend it.

Inconvénients

I don't know! hahaha, the software is so good! Everyday is even better! Thanks guys!

Avantages

Guests feel good. I save time . Writing much easier

Inconvénients

Technical issues . Not always working perfectly

Avantages

This is a great automated product. It’s great for notifying staff of cleans and also for auto responding to Airbnb messages. It’s almost amazing but not quite

Inconvénients

Restricted automation for staff. If you set up the way it’s intended it’s wonderful if you have even a slight difference in needs it may not work.

Avantages

Easy to use, user-friendly interface, great customer support. Thank you!

Inconvénients

I'd like to be able to track and manage cleanings or have a cleaning schedule within the system that my crew would have access to. There was one issue with check-in messages not being sent but the customer representative looked into it and helped resolve the issue. Thank you!

Avantages

This is all new to me. The software/program itself is very straightforward and I'm enjoying the ease of the system so far.

Inconvénients

There is nothing at this time that I do not like about the software

Avantages

The fact that I can set it and forget it. It runs itself. I dont have to think or remember to email guests.

Inconvénients

The app and the website are very BETA. It was difficult to use but once it is set up its fine.

Avantages

I dont have to worry anymore about giving guests the door code, or worrying about emailing them about issues or check in instructions, everything is automated!

Inconvénients

Sometimes hard to find how to cancel automated reviews and navigate to certain areas.

Avantages

Messaging guest automatically!
I’m an airbnb host of 2 condos, Smartbnb has saved soo much time coordinating my guests. It is a life saver!

Inconvénients

Nothing really, maybe some feature could be a little bit more pushed and give more custom templates.

Avantages

I love to have free time and Smartbnb management all my communication with the guest.

Inconvénients

I think is a little pricey but still really help me in my job

Avantages

Ease of use, set it and forget it, gets guests to engage and reduces questions

Inconvénients

The verbiage of some of the smart responses is a bit odd

Avantages

I like that you can autamete the messages and you can connect it to airbnb, vrbo and other booking platforms.

Inconvénients

Very very expensive, I can find others softwares that do more or less the same and do other things, not only automated messaging.

Avantages

I have 4 listings and this software reduced my daily messaging with guests from about 30 minutes to 10 minutes on average.

Inconvénients

I didn't have any cons I liked the software.

Avantages

The software is a game changer when it comes to hosting. Everything is linked to your hosting platform and takes all of the hassle out of hosting a property by automating messages when bookings are made. The time saved using this software is so valuable and it works for you to ensure everything runs smoothly and without hitch.

Inconvénients

Learning to use the software takes some time and can be difficult to navigate which can be frustrating.

Avantages

The fact that you can take the time to program pre responses to common questions is a huge time saver. What I like most though is the automation so that a response will be sent immediately.

Inconvénients

Sometimes the automation responses aren’t as reliable because they don’t answer properly like a human would.