TrueContext

Avantages

On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.

Inconvénients

Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.

Avantages

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Inconvénients

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

Avantages

What I like the most is the Mobile App and data Analytics

Inconvénients

What I like the least right now, nothing

Avantages

On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side.
On the Implementation side- ease of use. Minimal errors even though humanly driven.

Inconvénients

Difficulty in accessing the actual raw data files after 45 days.

Avantages

I have been supporting the ProntoForms Application from 4 years. All features are very easy to use and manage. All features are very effective. Users iPad might have different forms. Even a forms that has 7 pages, no issue at all. I worked on API to push data for the forms into iPad. Users submit the records and will back to the server to automatic feed into database. Customize whole cycle was great and success. Creating Users, Creating roles, security access, creating form space and forms are very easy. All features to create form are there. Customize forms can be create easily.

Inconvénients

As a software engineer, I don't see any cons on this application. But I see that a user can use either iPad or iPhone. One user cannot use both. If user want to use both there will be two license and two user. If a user can use at least two devices from same license and same user name that will great.

Avantages

Our team has found ProntoForms to be an exceptional tool. It enables us to gather real-time data which has proven to be invaluable. We've been able to streamline our workflows and achieve cost and time savings thanks to this software. Additionally, ProntoForms excels in its capacity to produce highly sophisticated forms that can be tailored to suit the unique requirements of any organization.

Inconvénients

A minor drawback we've noticed is the occasional freezing of the mobile app.

Avantages

We were in with ProntoForms from the very beginning with AT&T and we saw right away it was something our workforce could utilize to become more efficient in project reporting. Even the superintendents who are not tech savvy were able to use and transmit the forms easily.

Inconvénients

There are glitches sometimes, but that's to be expected. Customer service is awesome and they are right on any issues as they are reported.

Avantages

The most valuable asset of Pronto is how easy it is for the user to use plus how easy it is to track compliance

Inconvénients

The largest disadvantage is the actual form building which you need to take multiple courses and or pay a programmer to do.

Avantages

We use this software daily in the field to make sure that our representatives are capturing all the data we need to be successful at our jobs. We also love the customer feedback forms that allow our customers to submit forms online to us in an easy process

Inconvénients

Wish there was a way to see which questions are connected to multiple conditional logic questions. It can be a bit confusing at time when adding to a new form.

Avantages

Fairly simple to build forms and dump the data. Integration from there takes some technical work.

Inconvénients

I can only push data to it automatically once per hour.

Avantages

The ease in which you can create the form and then integrate into Teams or Google allows us to get real time information which can then create dashboards or reports

Inconvénients

If there was multi select option for when creating the forms , so you could batch move or delete questions that would be very helpful

Avantages

Ease of creating forms (with software managers or on your own)

Inconvénients

Sometimes slow to dispatch. Helpdesk sometimes slow to respond

Avantages

Incredibly easy to use for the end-users, and the formbuilder improves every year with more features

Inconvénients

Sometimes new features are implemented/unlocked and it's tough to rebuild older forms to use themFor example: We just upgraded to the highest tier and unlocked templates, but I will have to rebuild our old forms to start using the template feature

Avantages

the easy way to get reports right in our mail box every day

Inconvénients

frequent update users have to do before using forms

Avantages

ProntoForms is a best data collection platform, it helps me in the data collection. The platform offers a wide range of features, including form customization, data visualization, and integration with other business applications. My team and me use this platform to collect data on website traffic, user behavior, and other SEO-related metrics

Inconvénients

Cost of this platform is somehow higher as compared to other platform. But it provide more features than other platform. So, its price is not an issue.

Avantages

The web portal is user friendly, and the Documentation Portal helps you understand or learn each feature and function.

Inconvénients

Unfortunately, the company is based outside of Australia, hence there is time lag when we need their IT support.

Avantages

Easy to develop and deploy forms, easy to connect to our EMIS for additional workflows, straightforward for users

Inconvénients

Not all the features we would like to see

Avantages

Es una gran herramienta para tener todo el equipo conectado y con una reclección de información fácil e intuitiva.

Inconvénients

El backend tiene su proceso de aprendizaje, es normal al tratarse de una herramienta tan potente.

Avantages

We use Pronto Forms for jobs in the field. It allows our employees to capture pertinent information and allows us to forward the form for the next step in the process. This saves time and makes the process more efficient.

Inconvénients

Creating forms is a bit complicated to develope.

Avantages

This App is extremely easy to use! The admin console provides plenty of options of build a form adequately. We are never going back to papers!

Inconvénients

The access control is a little rough to use. We had to create quite a few FormSpaces to control the forms viewed by our users, creating DataSource duplication.

Avantages

We love that it is available even when our techs don't have access to wifi and is able to geotag the location of the service.

Inconvénients

Sometimes it can be difficult to figure out the platform's backend to make it do what you want it to.

Avantages

form designing is super easy, and easy of getting customer feedback out to employees!

Inconvénients

confusing DREL until I found the complete reference list

Avantages

In my role as an administrator, I find ProntoForms' Form Builder to have a simple and intuitive interface, which makes creating forms a quick and effortless process. The seamless integration between ProntoForms and Salesforce has proven to be incredibly valuable to our team, as it enables us to easily transfer data across multiple sites and centralize all available information in one location within Salesforce. Moreover, the platform's ability to generate a PDF version of the completed form upon submission is a highly sought-after feature among our customers, which only ProntoForms is able to provide.

Inconvénients

My experience with ProntoForms has been less than satisfactory due to the limited capabilities of its standard reports, which necessitate the use of its integrated BI tool. Establishing data sources on a question-by-question basis can be time-consuming and laborious, making it challenging to merge various questions in one go. Although the process becomes easier with practice, the documentation provided by ProntoForms for these inquiries is unclear and lacks adequate explanations.

Avantages

The ease of use

Inconvénients

Lack of programming functionality from a design stand point. We need a highly sophisticated form to make this work for us, and we are not yet there.

Avantages

The promises the sales team made. It was going to require little management overhead.

Inconvénients

The promises that they could not deliver.

Avantages

The software is very user friendly from building the forms to entering the forms on the ipad. The process is easy to deploy and manage for all users no matter your level of experience in technology. All forms come in the same format in almost real time. Very few errors now compared to the old methods and also easy to revise and resend when there is an error by user.

Inconvénients

One of our few complaints is the freedom to update and change the form when there is a custom layout attached. The form is then locked which i understand if there are certain changes made it could make the output nonfunctional. There should be a layout builder we could use similar to the form builder. I mentioned this in a previous review and was sent a link to custom layout builder. Will be trying this out and update with my thoughts. Thank you for getting back to me promptly!

Avantages

Simple to use, almost fail proof for data flow, and consistently functions as promised

Inconvénients

Need to updated form content a bit clumsy

Avantages

Not having to manually input information is nice.

Inconvénients

The back end is difficult to change and setup.

Avantages

1. Easy to use. 2. Cost-effective. 3. Accurate data. 4. Mobile-friendly. 5. Secure authentication.

Inconvénients

One downside to ProntoForms is the cost, as it can be quite expensive for certain features. Additionally, the software is sometimes difficult to set up and can be confusing to users, requiring some effort to learn the ins and outs.

Alternatives envisagées 

Avantages

Offline use, immediate receipt of forms to enable us to process and send to clients

Inconvénients

Ability to build specific forms for individual sites

Avantages

ProntoForms provides businesses with the ability to create custom mobile forms that are specific to their needs. These forms can be used to capture data in real-time, even when offline, and can be customized with a range of input fields, including photos, signatures, and GPS location data. By digitizing data capture and automating workflows, ProntoForms can help to improve the accuracy of the data that businesses collect.

Inconvénients

ProntoForms has a wide range of features, which can make it overwhelming for users who are not familiar with the platform. This can lead to a steep learning curve and may require additional training for some users.

Avantages

easy to use, user friendly, not hard to maneuver the app

Inconvénients

nothing everything was good so far, have no issue with anything

Avantages

Pronto forms help manage the entire operation in a user-friendly way. One of the best graphical user interface and looks cool. Therefore, the connection between this software and the current module is normal and easy to use. To monitor your daily activities, this is one of the best software. Overall, the software is user-friendly and the best in the business.

Inconvénients

The cost of Pronto Forms may seem affordable, but businesses today have other software offering the same functionality at a lower cost. Taking cost into account is good in the long run. Mobile app has occasional glitches

Avantages

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

Inconvénients

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

Avantages

Huge time saver in comparison to paper forms. Easy and fast data entry for all employees of the company and ability to automate certain tasks and forms builds. Possibility to easy copy and paste data from forms to use them in other company's tasks without the need of retyping.

Inconvénients

Some time and computer literacy is required to get familiar with the advanced features but when you manage it you have a really powerful tool in your hands.

Avantages

The ability to create information in real time. The ability to have custom emails and multiple destinations and using filters to distribute just what they need to know. Capturing pictures and signatures. Map locations and many other features. And the ability to customize any form to any type of business.

Inconvénients

The forms builder not allowing us to use bold or underline or other fonts to really make our forms look good. The PDFs are still a little plain and we would like to make them look better. Things like indenting and others would make it easier to make the forms look better.

Avantages

The implementation team takes the time to understand our business and provide tailored solutions.

Inconvénients

While some of the form-building is intuitive, most advanced features require the engagement of ProntoForms professional services to modify or implement.

Avantages

Customer service is always on the ball. We have implemented forms which have improved our QC and company morale.

Inconvénients

The software is expensive. The app is very glitchy and sometimes crashes when you use it on a microsoft surface.

Avantages

It can be used in multiple device and autofill function is useful.

Inconvénients

When starting up, it takes a while to download and when the network is bad, downloading takes a while.

Avantages

We have enjoyed the dashboard interface and the app is user friendly. Their customer service is very helpful. Once the forms are created they are easy to launch. The App allows you to take photos and place them into any form. I would recommend this program.

Inconvénients

The custom forms take a while to create, but once they are created they are easy to edit and make changes.

Avantages

It's easy to use from the mobile end. It's easy to create forms, data destinations, new users, etc. on the administrative end.

Inconvénients

I don't like that data cannot be stored on the pronto web portal. I would be willing to pay for additional storage space so long as it was reasonably priced.

Avantages

Pronto Forms has increased or efficiency in making sure the correct materials are delivered to our customers jobsites.

Inconvénients

No complaints at all. We have enjoyed every aspect .

Avantages

Saves us a lot of time doing paperwork, gets the data to the home office instantly

Inconvénients

Could have an advanced logic editor, and there are some things with repeatable sections that are a pain

Avantages

Integración sencilla con otras plataformas.Low Code Software.Sencillo de manejar.Buen soporte tecnico.Sencillo de utilizar para el equipo de campo.Excelente integracion con ServiceMax/SalesForce

Inconvénients

No es posible sincronizar borradores entre dispositivos.La personalización de documentos puede mejorar, si bien se ofrece soporte con DREL, Handlebars y Freemarker. El uso de estos ocasiona que deje de ser un Software Low-Code.El estampado de Imágenes en el documento puede mejorar, cuando se adjuntan muchas hace un tipo collage de acuerdo al tamaño de estas, que a veces no queda estructurado de la mejor manera posible.

Avantages

Highly customizable application, user friendly, easy to develop and deploy

Inconvénients

i cannot think of anythig that i do not like about this software. not applicable

Avantages

We're able to create tailored forms for every crew in order to get the most accurate inspections done the first time in the field.

Inconvénients

I think for new users the data destination criteria can be a bit confusing.

Avantages

As an administrator, the form building process is quite user-friendly. For the users, the application is easy to use and has a simple interface.

Inconvénients

At times if the users forget to perform a reconciliation they end up using an outdated form version.

Avantages

Flexibility, ease of use allow for better productivity and inter-company communication.

Inconvénients

Minimum monthly license subscription per customer is 5; sometimes this is a deal breaker.

Avantages

Highly configurable, quick start up, excellent technical support. I'm using their platform to collect data and integrate with my clients' databases .

Inconvénients

They can never tell me when their next release is scheduled for. I also can't seem to find their support hours anywhere on their website.

Avantages

ProntoForms is a powerful tool that enables me to create rich eForms that are simple to use, have intuitive controls and rich data.

Inconvénients

The back end form design does not allow multiple selection of items, so moving elements is slow