TrueContext

Avantages

Very easy to implement, start with the design and deploy first form. Superb documentation - with a bit of patience it can solve most of the issues. Great API and decent amount of connectors for painless integrations.

Inconvénients

Conditional logic might be quite annoying and requires a lot of workarounds to achieve desired outcome. Customer support rarely solves those more challenging problems.
Still many features are missing like e.g. ability to dispatch attachments that could be submitted with the form.

Avantages

What was really appealing to me about TrueContext was that it’s pretty user-friendly, with customizable forms. This makes it easy for the inspectors in the field to use it at their convenience, thus enhancing data collection in an organized manner that improves precision and speed of vehicle inspections.

Inconvénients

On the other hand, what I have not liked concerning TrueContext is that occasionally, data synchronization can be a bit slow particularly in areas with poor network coverage hence leading to delays in information processing.

Avantages

The ability to take pictures and efficiently organize submission destinations, including renaming images, creating folders, and sending automated emails, was a game changer.

Inconvénients

The 20 MB submission size limit can be restrictive, especially when dealing with large image files. While email limitations are understandable, the low submission size on SharePoint seems unnecessary. However, the TrueContext support team was very helpful in resolving this issue and finding a suitable solution for us.

Avantages

The customer service has been pretty helpful. Overall, I would say the ease of use for the mobile platform has been most enjoyable.

Inconvénients

Restrictions pertaining to the design of some fields/tables.

Avantages

I appreciate the tool's functionality and capabilities. Over the past 10 years, I have not only introduced it but also administered and created numerous forms for two different employers.

Inconvénients

There are two key areas I’d like to see added or improved. First, it would be great to have a video capture field feature. Second, an easier WYSIWYG tool for creating custom outputs would be very beneficial.

Avantages

The amount of input types that can be used in the forms.
The possibility to link it with Salesforce Servicemax.
The fact that it has sections and sub sections for the forms.

Inconvénients

Limited use of the templates. Does not allow to change the resource image used in the template. Same resource image for every question using the template.
Too many steps to create a resource image.
Lack of options to apply some settings to multiple objects.

Avantages

What I like the most is how easy to use and practical TrueContext is.

Inconvénients

This isn't related to the functionality of TrueContext, but some of the blank spaces that aren't required to be filled (for me at least) ask for some information unknown to me.

Avantages

Easy to build forms and if support is needed, the team at True Context/Pronto Forms are very helpful.

Our company is happy using this system for all our form submissions!

Inconvénients

We are unable to add logos/diagrams to our forms unless we pay extra fees. This should be a standard. For example, the health and safety area. Why can't we add logos for people to understand better instead of having to read everything.

Avantages

Ease of rolling out new forms, and having some revisions control.

Inconvénients

Not very good at data analysis, clunking UI for managing forms.

Avantages

The seamless ease of use within the mobile app.

Inconvénients

The difficulty when integrating between box. There is no feature to plot all submissions on a map simultaneously.

Avantages

Easy to use and increased productivity in the field

Inconvénients

That you can't run 2 reports in a day without capturing the people from the first report. It is a pain to manually have to delete reports previously dispatched.

Avantages

It is pretty easy for me to administrate user accounts, as admin i can manage all the accounts really fast and accurate.

Inconvénients

The visualization of the forms in small mobile phones like iphones mini

Avantages

What I like most about TrueContext is ease of use. I'm not very techy, but I am still able to navigate to what I need.

Inconvénients

What I like least about TrueContext is that I am unable to delete forms I no longer use.

Avantages

Ease Of Use. Keeps me organized. Field Technicians stay on task

Inconvénients

Formatting can get confusing. Reports get stuck in outbox sometimes

Avantages

ease of use on webpage and app to input data and compile data

Inconvénients

the filtering options arent the easiest to use

Avantages

TrueContext has a very user friendly interface that allows for forms to be designed quickly. Overall, it is a tool that captures / integrates data very easily.

Inconvénients

TrueContext does offer custom integrations; however, the process to do so requires more effort and energy. It is doable with the right support. It is important to note users should consider the cost to use and maintain the software.

Avantages

The easy troubleshooting that you can do when the application shows issues, forms are easy to understand and find. Dropdown menus and fields are very effective for registering information.

Inconvénients

Sometimes forms get discontinued. It can be frustrating to lose information when exiting the application without saving a draft.

Avantages

it's so intuitive to prepare a checklist

Inconvénients

Sometimes is so slowly if the checklist is very big

Avantages

Integration with datasources, multi-platform availability.

Inconvénients

Lack of programming/personalization features, image resources limitation, missing productivity features for extense forms (drag-and-drop features, move multiple questions, templates that allow different pictures).

Avantages

The reports are visible immediately after submission.

Inconvénients

The option to conduct a key word search is limited

Avantages

I like how it is an app and easy to use on a mobile platform.

Inconvénients

I feel building the forms can be made easier.

Avantages

I can't find any pros as they misrepresented the evaluation period.

Inconvénients

The company misrepresented the contract. Very shady sales practices.

Avantages

1) Simple to use, but many other mobile forms products are also simple to use.2) Customizable forms: Conditional logic, repeatable sections, and ability to perform math calculations makes ProntoForms also suited for use in Sales Forms.3) Enterprise Edition features: Using web-linked forms, team form completion hand-offs, specific types of form dispatching & data routing, camera to text conversion, and workflow settings...are all fantastic to save time and money.

Inconvénients

1) Web-linked forms cannot pull from data sources (yet). They are working on this.2) No integration with DocuSign, and not enough features built-in to replace DocuSign (however we have not found any other mobile forms platforms that integrate with DocuSign, so this is more of a feature request than a dislike). We use ProntoForms for many departments including having customers sign sales contracts. We need the ability to send a form to a customer for signing. We look forward to the day we only need ProntoForms and no longer need to include a separate electronic signature platform in our sales process.

Avantages

ProntoForms helped us to standardize our new hire/termination workflow, ensuring that required data is entered and delivered to the correct staff.

Inconvénients

They need an easier way to have forms sent using the email address of the user filling out the form.

Avantages

ProntoForms is a mobile-friendly platform that allows for quick and easy creation and customization of forms. With just a few taps, data can be collected and submitted, making it convenient and efficient. It serves multiple purposes including inspections, audits, surveys, and more, catering to a wide range of needs. Additionally, ProntoForms offers seamless integration with other software systems such as CRM and ERP, enabling smoother workflows. To ensure the security of collected data, the platform employs industry-standard measures.

Inconvénients

ProntoForms pricing can be costly, particularly for larger businesses. However, the platform offers a diverse selection of pricing plans, allowing businesses to choose one that aligns with their budgetary constraints. Although ProntoForms provides ample customization options, it does have certain limitations to be aware of.

Avantages

Excelente software para eliminar procesos físicos y manejarlos digitalmente, puedo incorporar cierta información y convertirla en formularios digitales para recopilar información de encuestas, negocios, crear flujos de trabajo para permisos de usuarios o administración de datos

Inconvénients

Podría mejorar la respuesta pronta por fallos para el área de soporte del software

Avantages

All forms uploaded and easy for supervisors in field to access most of the time.

Inconvénients

Lack of data room for some forms - can't expand forms to include additional information.

Avantages

ProntoForms is a mobile-friendly platform, and using this forms can be created and customized quickly and easily, and data can be collected and submitted with just a few taps. It can be used for a variety of purposes, including inspections, audits, surveys, and more. It can also be integrated with other software systems, such as CRM and ERP, to further streamline workflows.It uses industry-standard security measures to protect data collected through its platform.

Inconvénients

ProntoForms can be expensive, especially for larger businesses. However, there are a variety of pricing plans available, so businesses can find one that fits their budget. While ProntoForms offers a wide range of customization options, there are some limitations.

Avantages

The UI is clear, quick, and fluid, making it simple to use and configure. ProntoForms and Salesforce are very well linked. We have seen a decent improvement in productivity, which has been fantastic for our business. The software is extremely user friendly and has simple navigation.

Inconvénients

I don't have any dislike for this tool at all love using it.

Avantages

How user friendly and easy to use the program is

Inconvénients

It takes an expert to get anything fixed

Avantages

what I liked the most about this platform is its ease of use and the customization capacity it offers. Being a no-code tool, I was able to create and tailor forms specifically for my needs quickly and easily, without having to rely on a team of developers.

Inconvénients

This is a very useful and easy to use tool, there are certain aspects that could be improved. In my experience as a user, I sometimes found that the navigation on the platform could be a bit confusing, especially at first. I also would have liked more customization options when it came to the appearance of the forms, as I sometimes felt they were a bit drab.

Avantages

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly: ProntoForms is designed for use on mobile devices, which makes it ideal for field service technicians who need to collect data on the go. The mobile app works offline, ensuring that data can be collected even in areas with no internet connectivity.3. Integrations: ProntoForms integrates with a variety of other platforms, including Salesforce, SharePoint, and ServiceMax, which enables users to share data across different systems and automate their workflows.4. Analytics: ProntoForms provides real-time analytics that enable users to track performance metrics and gain insights into their field operations. This allows businesses to make data-driven decisions that can help improve efficiency and customer satisfaction.5. User-friendly: ProntoForms is user-friendly and requires no coding knowledge, making it easy for businesses to get started with the platform quickly. The company also provides excellent customer support, including training and troubleshooting assistance.

Inconvénients

While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may be a learning curve for some users who are not familiar with mobile form creation or data collection software. Some training may be required to fully utilize the platform's features.3. Limited customization: While ProntoForms is customizable, there may be some limitations on what users can change or modify in the form creation process. Some users may find that they are not able to fully tailor forms to their specific needs.4. Dependency on Internet Connectivity: While the mobile app works offline, it requires an internet connection to sync data to the cloud and for real-time reporting. This can be an issue in areas with poor or no internet connectivity, as data may not be immediately available for analysis.5. Limited Device Support: ProntoForms is available on iOS and Android devices only, which may limit the ability of some businesses to use the platform on other types of devices.

Avantages

The form generation interface is incredibly user-friendly and allows you to construct forms quickly and efficiently. I've never had greater customer service from a vendor, and I used to work in Account Management. Exceptionally courteous and understanding, particularly with me as the new administrator. It's really simple and quick to use, and it also allows people who work remotely to contribute without difficulty. The connectivity between ProntoForms and Salesforce is also quite advantageous, as it allows our team to swiftly move data across several sites in order to consolidate all accessible information inside SalesForce.

Inconvénients

Personally, I'd want to see some improvements in the usage of date and time fields, as well as the kind of computations that can be performed on them. When we need to alter data, it's a stressful procedure that takes a long time. It also lacks customization, unlike other software on the market. Although, once understood and properly followed, repeating this procedure gets easy; however, their documentation, which should assist with such inquiries, is ambiguous and lacks sufficient answers.

Avantages

The most impactful features in ProntoForms are its document management and OSHA Recordkeeping. Documents can be created in various file formats i.e. Microsoft Word, PDF, HTML, JSON, CSV, XML. Documents can also be copied or moved with its data sets. It can also be linked to other versions for ease of reference.  There are beautifully designed templates that are modern, realistic to business needs and effective risk management. These templates can easily be customized and branded to meet the company's needs. The interface is also easy to navigate and requires little time to learn how to use the product. OSHA Recordkeeping is a valuable feature that is often overlooked. It protects my company from being susceptible to fines and legal/regulatory breaches. My records are securely stored and easily retrievable.

Inconvénients

There are no features that I have encountered to date that did not meet my expectations. I think that this is a cost effective and reliable tool to gather data, analyze data and manage/store records.

Avantages

Workflow automation through streamlined field service management. The app is specially designed to streamline and implement hassle free work activities for ground or field team in various manufacturing and service ecosystem. The app never slows down or lag and works efficiently in offline and hybrid mode also. It is quite scalable model and is flexible to user requirements. All our back office work, system and processes are uniformly managed throughout with its work order system which works flawlessly for all businesses. No hassle in operation at all.

Inconvénients

The app undergoes new updates quite frequently and give lot of push notifications. Sometimes, the notifications just clutter the mobile interface and troubles a lot. Also, more form building features can added as enhancement and utility features without any increase in price of the subscription.

Alternatives envisagées 

123FormBuilder et ProcessMaker

Pourquoi passer à TrueContext

ProntoForms is chosen above other alternatives due to its good peer feedbacks and high presence in the market. Also, they are quite reliable and very responsive to customer queries. Revert in timebound manner to any asked queries and provide immediate solution against raised tickets. Very strong and robust customer service team.

Avantages

We have used Proto Forms for over 10 years to manage our field service teams and it has been very easy to use to all our staff including those with little to no experience with smart phone technology.

Inconvénients

The maps integration in our area is sorely lacking and as a result we have had to use several work arounds

Avantages

The best mobile forms solution, available in the market for businesses and professionals.
The strong app building management through this forms to create robust forms for field team and ground team.
All the complex work tasks and work activities are managed in unified manner and can be monitored through single workflow.
The ground team can take accurate input from field in these forms in effortless manner without any hustle.
Pronto Forms is the one stop destination for contextualizing and customizing Health, Safety and Management aspect of training management in most easy manner possible. No trouble at all.

Inconvénients

We are still figuring out for deploying this software in offline manner without internet connectivity. Most of our ground teams operate in remotest districts of the states and does not have any internet bandwidth or network connectivity in such regions. Real time submission of filled forms should be made available in offline manner without internet usage.
Cost reduction can be further looked into for devising new low cost strategy model on usage of the ProntoForms at lowest cost possible in different business environments.

Alternatives envisagées 

Zoho Creator

Pourquoi passer à TrueContext

ProntoForms is best of all available alternative products as it is the most comprehensive and digitized solution for capturing the field data in most sustained manner possible. Process management protocol and compliance management is easily attained through ProntoForms. It is having lot of customization features which improves the performance of data visibility and brings greater insights.

Avantages

Best available mobile forms for strengthening field teams. It is the biggest enabler for field teams as it adds value, context and intelligence to their work and improve their performance at workplace.
Provides high end advance analytics in the form of reporting and dashboard which empowers the ground team and gives them visibility on work in progress.
It adds value and gives recognition to new employee trainings as new trainees have to mandatorily go through these modules and can work in more informed way.
It never crashes and gives lot of automatic in built solutions to business users to ease their processes in big way.

Inconvénients

They claim for warranty and free repair across many of the features and offerings. We often face trouble in reaching out to customer service support and it sucks our valuable time and effort mostly. Overall, its a good experience and they are still learning and has huge opportunity to prove their mettle in this IT and manufacturing space.

Alternatives envisagées 

Nintex Process Platform et Zoho Creator

Pourquoi passer à TrueContext

Pronto Forms chosen above all other alternatives as its the best mobile solution for strengthening field teams and greatly helps in establishing safety training modules with high end dashboard and reporting analytics. Its the best solution for effortless safety and fleet management in accurate manner without any issue or lag.

Avantages

We can rapidly prototype and deploy work process automation tools to our users. Prontoforms integrates seamlessly with our back-end systems with minimal effort. The API is robust and allows for enhanced integrations.

Inconvénients

Each time we identify an improvement opportunity with the software, the Prontoforms team goes to work solving it. Sometimes this takes time, but it is well worth the wait.

Alternatives envisagées 

SafetyCulture

Pourquoi passer à TrueContext

Cost-effective Easy to implement Easy to support and maintain Value for money Best integration out of the box

Avantages

Easy to use application to create forms and workflow to eliminate manual recording of information. Fully integrates with Salesforce for your system of record and eliminates chasing paperwork and non-readable handwriting. Capturing customer signatures into PDF reports makes it very easy to provide reports to customers while all being fully integrated in one platform.

Inconvénients

While it may appear overwhelming at first, the initial setup was overly complicated by our organization. To combat this, ProntoForms has recently released a ProntoForms University to allow learning at your own pace and to increase the complexity only when the user feels comfortable.

Avantages

Our enterprises can quickly create unique mobile apps with context and intelligence thanks to the platform, which helps us to handle difficult work more effectively and securely. For the various levels of reporting we required, we could easily create a number of forms.x

Inconvénients

It was simple to implement and pretty simple to set up and I don't have any dislike for it.

Avantages

The form builder is very intuitive, and their support documentation site is full of useful tools to assist the form building process. Adoption was easy as well because the mobile apps are intuitive to the user. If needing additional support from their support team, they reply out quickly and follow up with support requests to ensure a positive experience is met. If we have suggestions we can submit them and they are often implemented down the road as new features--what more could you ask for?

Inconvénients

There is nothing that I don't like about this software and company as a whole.

Avantages

Easy to manage and easy to set up forms and easy to deploy to the field

Inconvénients

Reports are not easy to format as needed. Size limit on reports is a real problem 20 MB is too small

Alternatives envisagées 

Forms On Fire

Pourquoi choisir TrueContext 

There functionality was not as good

Logiciel antérieur 

Forms On Fire

Avantages

ProntoForms simplifies the data collection process by providing customizable forms This makes it easier to collect data in real-time and eliminates the need for manual data entry. It eliminates errors that can occur when data is manually entered into a system. With automated data collection, businesses can ensure that the data they collect is accurate and reliable. By providing real-time access to data, ProntoForms enables businesses to make better-informed decisions. This can lead to improved outcomes and increased profitability.

Inconvénients

While ProntoForms offers some customization options, there are limits to what users can do. This can be frustrating for businesses that want to tailor the platform to their specific needs. It can be challenging to integrate with other systems. This can be a significant obstacle for businesses that rely on other software programs to run their operations.

Avantages

ntuitive configuration and helpful support. A major upside is automatically populating the data entered in the ProntoForms app into the company database.

Inconvénients

Working through customizing the output. I would prefer a user controled output design option.

Avantages

A user-friendly software that enables the creation of forms and workflows is available to eliminate the need for manual data recording. The software seamlessly integrates with Salesforce, serving as a system of record, and eliminates the hassle of tracking down paperwork or deciphering illegible handwriting. Additionally, customer signatures can be captured directly into PDF reports, simplifying the process of providing reports to customers. This all-in-one platform provides full integration, streamlining the process and increasing efficiency.

Inconvénients

Although it may seem daunting at first, our organization made the initial setup of ProntoForms overly complex. However, ProntoForms has recently launched ProntoForms University, providing users with the opportunity to learn at their own pace and gradually increase complexity as they become more comfortable with the software. This allows for a smoother transition and a more user-friendly experience.

Avantages

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Inconvénients

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Avantages

.The ease of use allows us to integrate this system with less tech savy workers.

Inconvénients

The control of yearly contracts make it less user friendly and harder to get approvals with our corporate structures,

Avantages

The best feature is the ease of use. We need to keep accurate records in the field and send info to our back office. This software does both easily and it is very customizable.

Inconvénients

It would be nice to integrate it into our accounting program, but we have not found an easy solution for this yet.

Avantages

ProntoForms is a mobile forms app that allows us to collect and analyze data in real time. It provides a customizable platform that allows us to create our own forms and workflows, making it easy to capture the data they need. ProntoForms also offers offline capabilities, so users can continue to work even when they don't have an internet connection. Additionally, the app has advanced features such as automatic calculations, electronic signatures, and barcode scanning, which help streamline data collection processes and reduce errors. Finally, ProntoForms integrates with a variety of third-party software, enabling businesses to incorporate their data into their existing systems for better analysis and decision-making.

Inconvénients

While ProntoForms is a robust and versatile mobile forms app, there are some potential drawbacks to consider. One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets. Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who are not tech-savvy. Another potential con is that ProntoForms does require an internet connection to sync data, so users may experience delays or disruptions if they are working in areas with poor connectivity. Finally, while the app is highly customizable, it may require some initial setup and configuration, which could be time-consuming for some businesses.