Planday
4,3
(56 avis)
Planday est une plateforme cloud de planification du personnel adaptée aux entreprises de toutes envergures et de tous...
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En savoir plus sur When I Work
When I Work est une solution de planification du personnel basée sur le cloud qui aide les entreprises à gérer le temps, à créer et à modifier les horaires des employés, à ajouter de nouveaux emplois du temps au calendrier, à examiner les feuilles de temps et à remplir les quarts de travail.
When I Work permet aux utilisateurs de gérer les horaires et de suivre le temps sur les appareils mobiles à l'aide d'applications natives et basées sur navigateur. Les employés reçoivent des alertes mobiles lorsque leurs horaires changent et peuvent demander des changements de quart ou des congés à l'aide de l'application. Les responsables sont informés lorsque les employés font des demandes de congé et peuvent les approuver en ligne. Les utilisateurs peuvent importer les données des employés à partir de feuilles de calcul ou de fichiers CSV et éviter les conflits d'horaires. Les méthodes de communication telles que les services de messagerie de groupe et les SMS personnalisés sont également prises en charge.
When I Work s'intègre aux fournisseurs de services de paie tels que Gusto, QuickBooks et ADP et convient aux entreprises de toutes tailles. Tarification mensuelle. L'assistance est fournie via des vidéos en ligne, de la documentation et la possibilité de créer des cas d'assistance.
When I Work - Prix
When I Work n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de When I Work est disponible à partir de 2,50 $US/mois.
À partir de :
2,50 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui
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Laureine Claire
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4
Publié le 20/09/2023
When I Work est un logiciel de planning
Avantages
La planification en temps réel de When I Work est très efficace
Inconvénients
La fonctionnalité de gestion du temps doit être améliorée
Réponse de When I Work
Hi Laureine,
Thank you for your time in sharing this review with us.
We are glad to hear that you're finding the scheduling feature to be an efficient option for your workplace.
If there is any specific feedback or issues you're encountering with Time Clock & Attendance, we'd certainly be happy to help. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ to connect with our Customer Care Team.
Thanks again for your time.
Best,
Chelo
Répondu le 25/09/2023
Issifou
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4
Publié le 18/09/2023
Gestion de temps
Avantages
Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés
Inconvénients
Il est des fois difficile de planifier la disponibilité en entier
Réponse de When I Work
Hello Issifou,
Sarah here from the Care Team at When I Work.
Thank you for taking the time to review the When I Work app and provide your honest and thorough feedback.
We are thrilled to hear that you find the user interface easy to use and that using the software saves you time. That is crucial when running a business!
Regarding planning availability, we would love to hear more about this and any feedback you have. When you have a moment, please submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any details you can provide. This will enable us to review and track this feedback for future developments.
Thank you, again, for using When I Work and reviewing the features. Please don't hesitate to let us know if we can ever be of further assistance.
Take care,
Sarah
Répondu le 20/09/2023
Florent
- Secteur d'activité : Internet
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 25/02/2023
word
Très utile à utiliser
Avantages
Très utile pour l'utiliser pratique simple
Inconvénients
Il faut payer tous les mois D d''d'dkdkkd
David
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 03/02/2025
When I Work
I used this program for scheduling associates a the various Crumbl Cookies location I managed in Florida. It was easy to set up and adjust as needed.
Avantages
I found the program to be easy to use and it did everything we needed it to do.
I liked the feature that allowed associates to swap there shifts around without me to have constantly do it.
Inconvénients
If there is a con is was that it took a while to enter all the employees information. But once that was done it was a breeze.
Réponse de When I Work
Hi David,
Shanyce here from When I Work. We appreciate your nice feedback! It’s great hearing from you that When I Work is helping to make your teams’ and your work lives easier.
Kindly,
Shanyce
Répondu le 07/02/2025
Jazzmen
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5
Publié le 11/01/2025
Rock it Clock it
Excellent excellent I miss using the program honestly.
Avantages
I loved I could find my paystubs, employee information and easy access to W2s
Inconvénients
I hated it didn’t let me save my password and I’m forgetful.
Réponse de When I Work
Hi Jazzmen,
This is Dawn from the Care Team at When I Work. I can't thank you enough for taking the time to leave such a wonderful review! We truly appreciate your feedback and are so glad to hear you're enjoying the app.
I saw that you mentioned the app didn’t let you save your password, and I can definitely understand where you are coming from—I'm also guilty of forgetting my passwords from time to time! If you'd like to make logging in faster in the future, I’d recommend exploring the password storage options on your device or browser. Many devices have an autofill feature that you can enable within the 'Settings' app, which could save you some time.
If you ever need help with anything else or have further questions, don't hesitate to submit a ticket with our Care Team using the following link: https://help.wheniwork.com/submit-a-ticket/
We are always happy to help!
Warmly,
Dawn
Répondu le 15/01/2025
Ian
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
3
Publié le 25/01/2025
Meh hit or miss, option 3.
When it works is probably a better title
Avantages
I appreciate how inclusive the app allowed all employees to be
Inconvénients
It was one sided and only management had full control, and ended up en mass miscommunication
Réponse de When I Work
Hi Ian,
Shab here from When I Work. Thank you so much for your feedback! We're sorry that you ran into some trouble with the app. If you ever wanted assistance with the issues you are facing, please kindly submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/ and we'd be happy to help! Thank you!
Warmly,
Shab
Répondu le 28/01/2025
Erin
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4
Publié le 09/12/2024
When I Work Review
Overall, I find When I Work to be a helpful and up-to-date scheduling application, but I think there's some room for improvement in regard to how the homepage is set up.
Avantages
I think that When I Work has a very visually appealing and user-friendly app. It's clear and easy to see what shifts are available if someone is interested in picking one up. When I Work also sends helpful notifications to remind someone when their shift is that day.
Inconvénients
When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get staff to see what shifts are available to them for pickup, this setup leads to confusion. I would much prefer the main page on When I Work to show someone their current shifts, and the next tab over show them available shifts.
Réponse de When I Work
Hi Erin,
Natalie here with the Customer Care team at When I Work! Thank you for taking the time to leave this excellent feedback. We're happy to hear that your team has been making good use of the OpenShift feature, and that the schedule reminders have been helpful for them.
We also appreciate your feedback regarding the Available Shifts card on the mobile Dashboard. I can see how it'd be useful to customize where that information appears, and we're always looking for ways to improve the app. If you have any additional questions or concerns to share, don't hesitate to reach out to us at https://help.wheniwork.com/submit-a-ticket/ - we're here to help in any way we can.
Best,
Natalie
Répondu le 16/12/2024
Jon
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 10/02/2025
When It Works, It Works
It's been useful for us for years. It works well overall but has some issues, like schedules not showing up in the app at times, and doesn't have some features that we would like, like the ability to log staff in automatically when they're on the premises.
Avantages
It's simple and easy to use. Allows us to manage schedules for our range of staff
Inconvénients
It does not work for all of our staff. No automatic location login when on site. Schedules don't always appear in the app.
Réponse de When I Work
Hi Jon,
Shanyce here from When I Work. Thanks for taking the time to provide awesome feedback on how When I Work has helped you and your team.
Please don't hesitate to reach back out if anything else comes up. Have a great day!
Kindly,
Shanyce
Répondu le 26/02/2025
Ashley
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 14/02/2025
Good Scheduling program
Good, integrates well into ADP for payroll. I like that you pay for seat, but I wish it wasn't in groups of 5 and was per individual.
Avantages
Scheduling section is very easy to use and has several ways to view.
Inconvénients
I always wish it cost less for all of these things.
Réponse de When I Work
Hi Ashley,
Shanyce here from When I Work. We are so happy to hear your feedback about how the app is helping you and your business. We appreciate all feedback. Please don't hesitate to reach out with any more suggestions or feedback on ways we can improve!
Répondu le 26/02/2025
Amanda
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4
Publié le 31/01/2025
Better than the others
I like when i work over other things because its organized and easy to navigate
Avantages
You can send all time.off requests and it goes to manager for approval
Inconvénients
You can't enter PTO thru this application
Réponse de When I Work
Hi Amanda,
Shanyce here from When I Work. Thank you so much for your review. We are glad to hear that you are enjoying using the app and hear how it's working for yourself and your team. Our Customer Care team would be happy to help you out. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance!
Kindly,
Shanyce
Répondu le 07/02/2025
Marc-Henry
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4
Publié le 06/02/2025
when i work review
i enjoyed the app and preferred it over the paper method that my job used to use to scheduling
Avantages
it keeps the schedules for the job organized
Inconvénients
just the relatively long load times to open up the app
Réponse de When I Work
Hi Marc-Henry,
Shab here from When I Work. Thank you for the kind words! We’re so happy to know that the app is meeting your expectations. We're always striving to make it better, and your feedback helps a lot!
Warmly,
Shab
Répondu le 12/02/2025
Alex
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4
Publié le 20/01/2025
Works as it should
Have been using for 2 years and it has allowed me to track time easily.
Avantages
Ability is to modify schedule for employees.
Inconvénients
Sometimes when using the app version there is a delay.
Réponse de When I Work
Hi Alex, thank you for your support! We love hearing you share your experience.
Répondu le 21/01/2025
Utilisateur vérifié
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4
Publié le 29/01/2025
Desktop is great, app could use some functionality fixes.
Avantages
Ability to see who was working, and when.
Ability to message and swap shifts directly in the app.
Inconvénients
Difficult to customize availabilities on the app, works much better on desktop.
Réponse de When I Work
Hello there,
Dawn here from When I Work. Thank you so much for taking the time to leave such a detailed review of the When I Work app.
We truly appreciate you sharing your feedback, especially regarding how the mobile app could benefit from some functionality improvements to match the performance of the web app on a laptop or computer.
I’ve made note of your feedback and will be sure to share it with our product team. Your input is invaluable as we continue to improve and enhance the app for all of our users.
If you have any other thoughts or suggestions, please don’t hesitate to reach out to our Care team using the following link: https://help.wheniwork.com/submit-a-ticket/
We are always happy to help!
Warmly,
Dawn
Répondu le 31/01/2025
Ezra
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 24/09/2024
More accurate time management
This program is a God send for any business owner worried about employees clocking in when their not on the job. It's built in GPS tracks employees locations so you know if their at work or at home on the couch.
Avantages
I love When I Work because it saves me time doing payroll. It adds all my employees hours up for me and even takes off breaks, lunch and has GPS built in to make sure nobody's trying to clock in at home.
Inconvénients
The graphics could be a little better but the functions far out weigh the graphics by far.
Réponse de When I Work
Hi Ezra! We're delighted to see that you're enjoying When I Work. Thanks for reaching out with this feedback!
Répondu le 25/09/2024
Destiny
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5
Publié le 24/08/2024
The Best Tool A Manager Could Ask For
When I Work is very easy to navigate and makes scheduling, as well as communication, with employees efficient. There are never any pop ups or app speed issues. The company has though of everything regarding scheduling.
Avantages
The feature I like most about When I Work is the ability to view employees hours. Often times, as a manager, we are required to cut shifts or adjust schedules. The forecast tools and the option on scheduler allow us to make fair decisions.
Inconvénients
My only complaint about When I work is the inability to publish schedules on the app version. I often have trouble and even though I click "publish" in the upper right corner - I do not see any notifications sent or publishing done. The website does not look appealing either on mobile safari app.
Réponse de When I Work
Hi Destiny,
Shab here from When I Work. Thank you kindly for your review! We'd love to help troubleshoot any issues as well, if you can kindly submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!
Warmly,
Shab
Répondu le 10/09/2024
Shania
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
3
Publié le 21/11/2024
Simple and Easy Scheduling
It was alright. It did the job, it was easy to use for scheduling and organizing teams although I wish it had an option for clocking in and out and looking over timesheets
Avantages
Scheduling is easy and everyone can have access to it
Inconvénients
Employees are not able to clock in and out in the app which would make it easier.
Réponse de When I Work
Hi Shania,
This is Dawn from When I Work. Thank you so much for taking the time to leave such amazing feedback! We truly appreciate all of the positive things you mentioned, as well as the opportunities for growth.
I’d love it if you could reach out to our Care Team by submitting a ticket using the following link: https://help.wheniwork.com/submit-a-ticket/. We’d like to investigate and resolve the issue you're experiencing with employees not being able to clock in and out of the app.
Looking forward to hearing from you, and thanks again for your feedback!
Warmly,
Dawn
Répondu le 27/11/2024
Joe
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
5
Publié le 02/11/2024
Work with When I Work
Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly check my schedule and make changes when I need to. I am sure this is a lifesaver for employers trying to schedule multiple positions, especially, with a lot of part time workers.
Avantages
When I Work makes it easy to schedule around my available times. I can also pick up or drop shifts when I need to.
Inconvénients
It seems like I get logged off too often. I want to stay logged in for easier access. I'd like to have the option to mark shifts I am interested in and get a text message if they become available. Maybe this exists, but I need a quick way to modify my notifications and receive alerts.
Réponse de When I Work
Hi Joe!
Thank you so much for leaving a review for our app—we truly appreciate your feedback! Regarding the issue of being logged off too often, we definitely want to improve your experience.
Please reach out to our Customer Care team by submitting a ticket at the link below, and we’ll be happy to assist you with marking shifts you’re interested in and staying logged in for a longer period of time.
https://help.wheniwork.com/submit-a-ticket/
We look forward to helping you get the most out of the app!
Répondu le 13/11/2024
Amaiah
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5
Publié le 06/02/2024
When I Work Review
Avantages
I enjoy the simplicity in a software that is capable of achieving so many different things.
Inconvénients
The team communication aspect has quite a few bugs that do not seem to ever be fixed. Occasionally, messages and chats will disappear.
Réponse de When I Work
Hi Amaiah, We are glad to hear that you are enjoying the app. Our Customer Care team will definitely want to take a closer look into what you are experiencing. Can you please submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.
Répondu le 09/02/2024
Beverly
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5
Publié le 07/07/2024
When I Work worked for us!
This was a very user friendly software for scheduling. It made the supervisor's job easier and helped to ensure coverage.
Avantages
It was very user friendly and allowed employees to make changes without supervisory intervention. It also allowed us to see all employees schedules which helped for special programs and all.
Inconvénients
I really was happy with When I Work. I had no major issues. I would like to switch back.
Réponse de When I Work
Hi Beverly,
Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.
Take care!
Répondu le 12/07/2024
Rachel
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 05/08/2024
Everyday User
Avantages
I can see when other employees are working
Inconvénients
Sometimes wish I had a more condensed version of my schedule to view
Réponse de When I Work
Hi Rachel,
Shab here from When I Work. Thank you kindly for your wonderful review! We appreciate the feedback as well, as we are always looking for ways to improve the app. Thank you for being en everyday user of When I Work!
Warmly,
Shab
Répondu le 20/08/2024
Sahar
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
5
Publié le 13/09/2024
Easy and users friendly
Very simple to use, I am not very experienced with all the online technology but this one was very easy for me.
Avantages
Perfect for online scheduling. Compunction with other members very helpful
Inconvénients
Update email for all the new technology they add would be very useful
Réponse de When I Work
Hello Sahar, Thanks for writing us a review! We're happy to hear you are enjoying the app!
Répondu le 18/09/2024
Taylor
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4
Publié le 22/05/2024
Easy to Use!
Overall, a very easy & user-friendly app! I am sure some of the "bugs" are phone-related as well.
Avantages
It is very easy to clock in & out, as well as request time off. A very easy & straightforward app to use.
Inconvénients
Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything, so I have to reach out to my supervisor to fix my timesheet. But you can't tell that it glitched until you go back to the app to clock in or clock out again.
Réponse de When I Work
Hi Taylor, thank you for leaving us a review! If you experience this behavior please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.
Répondu le 24/05/2024
cece
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5
Publié le 01/09/2024
Great to use
overall it was a good experience. it was easy to use and easy format
Avantages
able to see who is working with you on a daily basis
Inconvénients
need managerial approval to take shifts off when you accidentally schedule yourself.
Réponse de When I Work
Thanks for the detailed review! It’s wonderful to see that our product is helping you and your team!
Répondu le 04/09/2024
Brian
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5
Publié le 07/03/2024
Critical Business Tool For The win
Solid. We continue to use this product and have not investigated other options.
Avantages
It's quick, easy to use and works for both management and the employee side of our business. We have expanded across all of our locations.
Inconvénients
I do wish customer service was easier to engage vs a series of links being sent my way.
Réponse de When I Work
Hi there! Thank you for leaving us a 5-star review. We are grateful you mentioned this! Our Customer Care team can be reached directly by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.
Répondu le 12/03/2024
Anjali
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4
Publié le 04/09/2024
Nice app to use at workplace.
I have been using When I Work app at my workplace for sometime and I find it very convenient and easy to use. Works great for scheduling.
Avantages
It has a nice UI and very easy to use. It also gives you frequent reminders about your work schedule so you don't have to keep track.
Inconvénients
Sometimes the clock in/clock out doesn't detect the location properly and takes a long time.
Réponse de When I Work
Hi Anjali,
Shab here from When I Work. Thank you kindly for your feedback! We'd love to help troubleshoot any issues you are experiencing as well, if you can submit a ticket to us at: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!
Warmly,
Shab
Répondu le 10/09/2024
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