Planday
4,3
(56 avis)
Planday est une plateforme cloud de planification du personnel adaptée aux entreprises de toutes envergures et de tous...
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En savoir plus sur When I Work
When I Work est une solution de planification du personnel basée sur le cloud qui aide les entreprises à gérer le temps, à créer et à modifier les horaires des employés, à ajouter de nouveaux emplois du temps au calendrier, à examiner les feuilles de temps et à remplir les quarts de travail.
When I Work permet aux utilisateurs de gérer les horaires et de suivre le temps sur les appareils mobiles à l'aide d'applications natives et basées sur navigateur. Les employés reçoivent des alertes mobiles lorsque leurs horaires changent et peuvent demander des changements de quart ou des congés à l'aide de l'application. Les responsables sont informés lorsque les employés font des demandes de congé et peuvent les approuver en ligne. Les utilisateurs peuvent importer les données des employés à partir de feuilles de calcul ou de fichiers CSV et éviter les conflits d'horaires. Les méthodes de communication telles que les services de messagerie de groupe et les SMS personnalisés sont également prises en charge.
When I Work s'intègre aux fournisseurs de services de paie tels que Gusto, QuickBooks et ADP et convient aux entreprises de toutes tailles. Tarification mensuelle. L'assistance est fournie via des vidéos en ligne, de la documentation et la possibilité de créer des cas d'assistance.
When I Work - Prix
When I Work n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de When I Work est disponible à partir de 1,50 $US/mois.
À partir de :
1,50 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui
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When I Work - Avis
Évaluation des fonctionnalités
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Tous les avis sur When I Work
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1 134 avis
Laureine Claire
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 20/09/2023
When I Work est un logiciel de planning
Avantages
La planification en temps réel de When I Work est très efficace
Inconvénients
La fonctionnalité de gestion du temps doit être améliorée
Réponse de When I Work
Hi Laureine,
Thank you for your time in sharing this review with us.
We are glad to hear that you're finding the scheduling feature to be an efficient option for your workplace.
If there is any specific feedback or issues you're encountering with Time Clock & Attendance, we'd certainly be happy to help. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ to connect with our Customer Care Team.
Thanks again for your time.
Best,
Chelo
Répondu le 25/09/2023
Issifou
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 18/09/2023
Gestion de temps
Avantages
Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés
Inconvénients
Il est des fois difficile de planifier la disponibilité en entier
Réponse de When I Work
Hello Issifou,
Sarah here from the Care Team at When I Work.
Thank you for taking the time to review the When I Work app and provide your honest and thorough feedback.
We are thrilled to hear that you find the user interface easy to use and that using the software saves you time. That is crucial when running a business!
Regarding planning availability, we would love to hear more about this and any feedback you have. When you have a moment, please submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any details you can provide. This will enable us to review and track this feedback for future developments.
Thank you, again, for using When I Work and reviewing the features. Please don't hesitate to let us know if we can ever be of further assistance.
Take care,
Sarah
Répondu le 20/09/2023
Florent
- Secteur d'activité : Internet
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 25/02/2023
word
Très utile à utiliser
Avantages
Très utile pour l'utiliser pratique simple
Inconvénients
Il faut payer tous les mois D d''d'dkdkkd
Saemi
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 13/08/2024
it is ok to use
As an employee, it was okay to use and made it easy to have conversations about work or other matters. I did not have any issues to use it
Avantages
It reminds me of my shift that I like and it's easy to remember. If there are any changes to the information regarding the work, it notifies me quickly.
Inconvénients
It frequently reminds me of something I don't like. Sometimes, if the owner doesn't change or remove me from a shift, it keeps emailing me about it.
Réponse de When I Work
Hi Saemi, thank you for taking the time to review our app!
Répondu le 21/08/2024
Erin
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 09/12/2024
When I Work Review
Overall, I find When I Work to be a helpful and up-to-date scheduling application, but I think there's some room for improvement in regard to how the homepage is set up.
Avantages
I think that When I Work has a very visually appealing and user-friendly app. It's clear and easy to see what shifts are available if someone is interested in picking one up. When I Work also sends helpful notifications to remind someone when their shift is that day.
Inconvénients
When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get staff to see what shifts are available to them for pickup, this setup leads to confusion. I would much prefer the main page on When I Work to show someone their current shifts, and the next tab over show them available shifts.
Réponse de When I Work
Hi Erin,
Natalie here with the Customer Care team at When I Work! Thank you for taking the time to leave this excellent feedback. We're happy to hear that your team has been making good use of the OpenShift feature, and that the schedule reminders have been helpful for them.
We also appreciate your feedback regarding the Available Shifts card on the mobile Dashboard. I can see how it'd be useful to customize where that information appears, and we're always looking for ways to improve the app. If you have any additional questions or concerns to share, don't hesitate to reach out to us at https://help.wheniwork.com/submit-a-ticket/ - we're here to help in any way we can.
Best,
Natalie
Répondu le 16/12/2024
Ian
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
3,0
Publié le 25/01/2025
Meh hit or miss, option 3.
When it works is probably a better title
Avantages
I appreciate how inclusive the app allowed all employees to be
Inconvénients
It was one sided and only management had full control, and ended up en mass miscommunication
Réponse de When I Work
Hi Ian,
Shab here from When I Work. Thank you so much for your feedback! We're sorry that you ran into some trouble with the app. If you ever wanted assistance with the issues you are facing, please kindly submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/ and we'd be happy to help! Thank you!
Warmly,
Shab
Répondu le 28/01/2025
Heather
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 08/11/2024
When I Work Review
Overall, employers and employees appreciate the ease of usage and simplicity.
Avantages
I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.
Inconvénients
Sometimes there is a lot of detritus and repeated shifts that shouldn't be.
Réponse de When I Work
Hello Heather - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise and feedback!
Répondu le 13/11/2024
Tessa
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 03/11/2024
Easy program to use
Used it to manage 30 employees schedule for animal care.
Avantages
Easy app based program that is very user friendly
Inconvénients
This program has been easy to use. The feedback from the help has been good. May be nice to have settings that can be changed in part of the program and not other parts as we have several departments use it and it would be nice to be able to change things per deparment
Réponse de When I Work
Hi Tessa, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
Répondu le 11/11/2024
Ashli
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
3,0
Publié le 06/11/2024
When I Work- the good and the bad
Good platform but needed more versatility
Avantages
The scheduling module had good templates and an easy setup for documenting pto
Inconvénients
The platform was limited for employee documentation
Alternatives envisagées
PaylocityPourquoi passer à When I Work
Smaller staff at that time, didn't need as many functionsRéponse de When I Work
Hi Ashli, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
Répondu le 11/11/2024
Jazzmen
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 11/01/2025
Rock it Clock it
Excellent excellent I miss using the program honestly.
Avantages
I loved I could find my paystubs, employee information and easy access to W2s
Inconvénients
I hated it didn’t let me save my password and I’m forgetful.
Réponse de When I Work
Hi Jazzmen,
This is Dawn from the Care Team at When I Work. I can't thank you enough for taking the time to leave such a wonderful review! We truly appreciate your feedback and are so glad to hear you're enjoying the app.
I saw that you mentioned the app didn’t let you save your password, and I can definitely understand where you are coming from—I'm also guilty of forgetting my passwords from time to time! If you'd like to make logging in faster in the future, I’d recommend exploring the password storage options on your device or browser. Many devices have an autofill feature that you can enable within the 'Settings' app, which could save you some time.
If you ever need help with anything else or have further questions, don't hesitate to submit a ticket with our Care Team using the following link: https://help.wheniwork.com/submit-a-ticket/
We are always happy to help!
Warmly,
Dawn
Répondu le 15/01/2025
Tenae
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
5,0
Publié le 16/11/2024
When I Work is a great value and great tool for small businesses and large businesses alike
Have had a great experience with When I Work, it’s helped the team to be more efficient as a collective
Avantages
I like that it’s free for up to I think 50 employees. With all the features it presents it’s a great product
Inconvénients
I haven’t run into any complaints as of yet.
Réponse de When I Work
Hi Tenae,
This is Dawn from When I Work. Thank you so much for taking the time to leave such an in-depth and honest review. We truly appreciate your feedback—it means a lot to us! Take care, Dawn
Répondu le 27/11/2024
Taylor
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 21/12/2024
When I work works
Overall it has been quite good. As with any new app or program, using it more and more will only make it easier with time.
Avantages
Very easy to navigate through the set up process, and easy overall use.
Inconvénients
I still haven't had the chance to fully go through the whole program as of yet.
Réponse de When I Work
Hi Taylor,
Hannah here with When I Work. Thank you for taking the time to leave us a review and let us know how your experience has been so far.
I'm glad to know that your initial experience has been positive and it's been easy to use.
We host customer webinars that could provide some helpful tips and insight if you are interested in checking them out: https://thisclicks.wistia.com/folders/liqrczqwnd.
If you have any additional questions, don't hesitate to reach out so we can assist further https://help.wheniwork.com/submit-a-ticket/.
Thank you!
Best,
Hannah
Répondu le 27/12/2024
Alex
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 20/01/2025
Works as it should
Have been using for 2 years and it has allowed me to track time easily.
Avantages
Ability is to modify schedule for employees.
Inconvénients
Sometimes when using the app version there is a delay.
Réponse de When I Work
Hi Alex, thank you for your support! We love hearing you share your experience.
Répondu le 21/01/2025
Ezra
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 24/09/2024
More accurate time management
This program is a God send for any business owner worried about employees clocking in when their not on the job. It's built in GPS tracks employees locations so you know if their at work or at home on the couch.
Avantages
I love When I Work because it saves me time doing payroll. It adds all my employees hours up for me and even takes off breaks, lunch and has GPS built in to make sure nobody's trying to clock in at home.
Inconvénients
The graphics could be a little better but the functions far out weigh the graphics by far.
Réponse de When I Work
Hi Ezra! We're delighted to see that you're enjoying When I Work. Thanks for reaching out with this feedback!
Répondu le 25/09/2024
Destiny
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 24/08/2024
The Best Tool A Manager Could Ask For
When I Work is very easy to navigate and makes scheduling, as well as communication, with employees efficient. There are never any pop ups or app speed issues. The company has though of everything regarding scheduling.
Avantages
The feature I like most about When I Work is the ability to view employees hours. Often times, as a manager, we are required to cut shifts or adjust schedules. The forecast tools and the option on scheduler allow us to make fair decisions.
Inconvénients
My only complaint about When I work is the inability to publish schedules on the app version. I often have trouble and even though I click "publish" in the upper right corner - I do not see any notifications sent or publishing done. The website does not look appealing either on mobile safari app.
Réponse de When I Work
Hi Destiny,
Shab here from When I Work. Thank you kindly for your review! We'd love to help troubleshoot any issues as well, if you can kindly submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!
Warmly,
Shab
Répondu le 10/09/2024
Adam
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 01/08/2024
Good Software
Use to schedule multiple divisions for transportation company. Makes things very easy to see.
Avantages
Easy to use. Simple to set up. Easy to see everyone at once
Inconvénients
No issue with When I work it is very easy to use
Réponse de When I Work
Hi Adam! Thank you for utilizing When I Work and for reviewing our application. We love hearing from you.
Répondu le 02/08/2024
Taylor
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 22/05/2024
Easy to Use!
Overall, a very easy & user-friendly app! I am sure some of the "bugs" are phone-related as well.
Avantages
It is very easy to clock in & out, as well as request time off. A very easy & straightforward app to use.
Inconvénients
Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything, so I have to reach out to my supervisor to fix my timesheet. But you can't tell that it glitched until you go back to the app to clock in or clock out again.
Réponse de When I Work
Hi Taylor, thank you for leaving us a review! If you experience this behavior please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.
Répondu le 24/05/2024
Sahar
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 13/09/2024
Easy and users friendly
Very simple to use, I am not very experienced with all the online technology but this one was very easy for me.
Avantages
Perfect for online scheduling. Compunction with other members very helpful
Inconvénients
Update email for all the new technology they add would be very useful
Réponse de When I Work
Hello Sahar, Thanks for writing us a review! We're happy to hear you are enjoying the app!
Répondu le 18/09/2024
Jessie
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
2,0
Publié le 05/08/2024
Stick to the smaller guys. Biggest companies suck
The larger the company got the less they cared.
Avantages
Drag and dropping shifts and the colour coded job sites.
Inconvénients
After being a customer for over a decade since the very beginning. We missed the alterations to the annual plan deadline by less than a week due to being off work with a sick child.
When I work doesn't care and will not support.
They have now lost one of their longest customers.
They used to care about their customers, now they don't.
Réponse de When I Work
Hi Jessie,
Shab here from When I Work. Thank you kindly for your review, and thank you for the heads up about this. Our Customer Care team would be happy to help you out. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you for taking the time to write us your thoughts and feedback today! We look forward to assisting you.
Warmly,
Shab
Répondu le 07/08/2024
vanashia
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 09/10/2024
LOVE LOVE WHEN I WORK
My overall experience was perfect I was able to achieve all goals set out with this product
Avantages
The easy to use sytem, is cheap and able to integrate with multipe payroll applications
Inconvénients
not much that I can recall not liking other than the information piece of imputting the schedules which cannot be avioded
Réponse de When I Work
Hi Vanashia,
Thank you so much for taking the time to review our app. We are so happy to hear that you have had such a positive experience with When I Work and that it is easy to use. We are glad you are taking advantage of our payroll integrations as well.
It's a pleasure to serve teams like yours!
Best,
Hannah
Répondu le 16/10/2024
kurt
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 15/09/2023
Still a Good Program, but Needs to Upgrade
They have an amazing customer service team who was always there for us. Overall it was a good program to help with scheduling but needs a more user friendly upgrade. Visually, average, looks a little outdated.
Avantages
I liked the app, works really well. I also liked the message board to make announcements and communicate to the team.
Inconvénients
The features seem a little archaic compared to a lot of the programs available today. Higher price points and lack of features when compared to similar options.
Réponse de When I Work
Hey Kurt,
Kib here from When I Work.
Thank you for sharing this feedback. We're always continuously looking to find ways and improve the client experience. If there's a particular part of the app that we can address we'd love to hear from you by submitting a ticket: https://help.wheniwork.com/submit-a-ticket/.
We'd be glad to further enhance the experience for you and your team members!
Répondu le 18/09/2023
Brian
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 07/03/2024
Critical Business Tool For The win
Solid. We continue to use this product and have not investigated other options.
Avantages
It's quick, easy to use and works for both management and the employee side of our business. We have expanded across all of our locations.
Inconvénients
I do wish customer service was easier to engage vs a series of links being sent my way.
Réponse de When I Work
Hi there! Thank you for leaving us a 5-star review. We are grateful you mentioned this! Our Customer Care team can be reached directly by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.
Répondu le 12/03/2024
Ashley
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 31/08/2023
When I Work Tells Me When I Work
Our employees enjoy being able to see the schedule for the entire organization, as well as breaking down the view into their specific location when needed. They are also notified in real time of any changes that are made, and have the ability to trade shifts with other employees through the app.
Avantages
When I Work allows us to schedule for all of our locations in one place. We love that we can color code each location and positio, making it easy to break the schedule down into various views.
Inconvénients
We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs.
Réponse de When I Work
Hi there Ashley,
Sarah here from the team at When I Work.
Thank you for taking the time to review the When I Work app. We are thrilled to hear that you love it as much as we do!
I appreciate your feedback regarding the Time & Attendance features not quite meeting your business needs. We are always looking for ways to improve the app and features, and user feedback is the most important factor in those improvements.
Please don't hesitate to reach out to our Care Team, or direct your team to, by visiting https://help.wheniwork.com/submit-a-ticket/. We are always happy to help!
Again, thank you for this review and feedback. Have a lovely day!
Best,
Sarah
Répondu le 01/09/2023
Kevin
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
3,0
Publié le 19/09/2024
It’s Just Fine
Avantages
Alerts about incoming shifts and announcements in a timely fashion, allows for the creation and management of scheduling with all the needed essentials
Inconvénients
Nothing really stands out creating for a generic service but fulfilling the job slightly above the competition
Réponse de When I Work
Hi Kevin,
Shab here from When I Work. Thank you so much for writing us a review! We are so happy to see that you are enjoying When I Work and its many features.
Thank you for being a valued customer!
Warmly,
Shab
Répondu le 24/09/2024
Michael
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 17/05/2024
Best scheduling program
I’ve been using When I Work for the past 15 years. It is a great scheduling program with ease of use.
Avantages
When I work is very easy to use an implement and helps me with my daily labor management
Inconvénients
There is nothing I do not like about When I Work
Réponse de When I Work
Hi Michael,
Shab here from When I Work. Thank you for your
wonderful review of our app! We love to see that you have been with us for a long time and are still enjoying the app!
Thank you for being a valued customer!
Warmly,
Shab
Répondu le 22/05/2024
Catégories connexes
- Logiciels de gestion des absences
- Logiciels de surveillance des employés
- Logiciels de gestion de restaurant
- Logiciels de gestion de présence des employés
- Logiciels de suivi des congés
- Logiciels pour brasseries
- Logiciels de planification pour restaurants
- Logiciels de RH en ligne
- Logiciels de RH pour ONG
- Logiciels de gestion du capital humain
